Z10 upgrade not good

Please i upgraded my Z10 on the 30th and since then i can't make or receive calls with my phone.i applied the Factory reset option and it downgraded the O.S to the previous O.s but it still won't make calls or receive calls. whta do i do please

deevael23 wrote:
pleaas how do i get OS 10.1.0.4537 or a higher vesion please
Follow the instructions here:
Upgrading OS10 devices using Autoloader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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