Z10 whatsapp?

I'm new to this forum, but no-one in the "outside world" seems to be able to help me... Why can't I get whatsapp on my z10? It's a deciding factor as to whether I keep the phone or not as I have 3 days left in my cooling off period! Please help. Thanks

Yep, CB is reporting availability next week.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Similar Messages

WhatsApp missing features on Z10

It was great to have What's up on the new BlackBerry Z10 but the problem is there's some issues in the application: You can't add new contacts from the groups. You can't copy contacts numbers from the groups. You can't remove what's app from appearing on notifications menu of the device. You can't place a chat from the contacts view in the what's up contact menu. Hope to get an update with fixes of those issues

I'm sure that any missing functions will be added after we get beyond "v1.0" of the BB10 WhatsApp.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

I cant download whatsapp on my new mobile z10

pls can any one help me to downlad whatsapp for blackberry z10,
when go through the link ,
at the i get the msg not available for this device.
i will be very thankful to him who is going to me .
thx.
[email protected]

can you try again now? There was a recent update of the app a few days ago.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

WhatsApp on BB-Z10

I was about to purchase a BB-Z10 today when the sales person informed me that WhatsApp can not be used on this model yet. Will WhatsApp become available on this model, and if so, when will it be available? I was disappointed and decided not to purchase it until I get further info.

Yes, BlackBerry personnel have stated it would be released this coming week, so it's closer than we think.
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WhatsApp on my Verizon Z10

I tried it to install WhatsApp on my Verison Z10 and saying Unavailible for this device. In order to install I need to have software Release 10.0.10.82 (OS Version 10.0.10.648) or later. When i do a update check on my Z10< it tell me I have the latest which is 10.0.9.422. What can I do to get it working?

Hi and Welcome to the Community!
Your best bet is to contact VZW to find out if/when they intend to release an OS to you that will support the apps you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Two WhatsApp folders in Z10 Hub

I have 2 WhatsApp folders in my Z10 Hub. I have deleted WhatsApp (using the deletion option from main screen) and taken out the battery in order to do a hard reboot.
After re-installing the battery and Hub sets up, there is still one folder left.
I have notice this after having installed the BETA version to remove the problem I had with the phone sticking in the updating BB contacts.
What am i doing wrong?? Heeeeellllppppp

Let's make sure. Rather than 'probably', let's check:
What is your Operating System loaded to your device? From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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How to limit ALL data transmission except for WhatsApp in Z10?

Hello, My prepaid carrier allows me to use WhatsApp with no data limits, so I want to use data packs for WhatsApp and WhatsApp ONLY, is there a way to block ALL data transmission except for that used by Whats App?
To clarify more: my carrier debits my balance if I use voice OR data, it is not a matter of buying data packs, or limiting them, the actual limit is my balance.
The reason I am asking this is because my balance reduces little by little EVEN if I am not using WhatsApp (turned off or better said terminated from the apps manager), it is like some other applications (or even the OS) are checkin for updates or sending/receiving data in the background.
Thanks for any help you can provide me with.

batibreaker wrote:
Thank you for your advise,
I have done all you mentioned, but there is something missing in the options I am presented with: After checking App Manager, Device Monitor, I can't find Mobile Data Usage, I only have Battery, CPU, Memory and Storage.
'Data Usage' is available with latest OS update.
You can limit data for email accounts - Edit account - Roaming data control, Mobile data control and wifi data control - limits can be set from 5k up or to 'headers only'.
As long as you aren't syncing files, I wouldn't worry about other settings, apps will only use data when opened.

Re: WhatsApp issues on Z10

Hey there,
Not sure if anyone else is having this problem with their whatsapp. But when i first loaded up the app everything was working great. Now I dont have anyone in my contacts or in my favs. So i can not message anyone because their names arent showing up. If anyone else has or had this problem let me know. Thanks

Not really i'm having the same issues and a refresh did not fix it.

WhatsApp for Z10

Any idea's when the release date is for WhatsApp on BB10? Ive looked into "sideloading" and thats a bigger hassle than it's worth i feel.

I'm sure he wouldn't have said it if it were going to be that long.
Here is a good site for sideloading:
http://apps.goodereader.com/playbook/playbook-android-apps/
One note about sideloading, not every app will work. Goodreader has converted a lot of them but there are some that don't work once in a while.
Don't bother with Skype or Whatsapp...they don't work. They're coming soon...It's a brand new phone give it a little time.
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Woes of the Z10, and now i want to use it as a backup phone for my contacts and data. Can I?

Ok, this has been a real nightmare. I am an extensive user of BB since OS4. Wanted to try the new Z10, so I got myself a spanking new one. With my prior experience in switching devices, it would be a cinch. Transfer device over via blackberry desktop software, change the emails via BIS, and I'm all sorted out.
OMG dear blackberry. You made me jump through so many hoops I felt like a circus dog.
Blacberry desktop doesn't work with the Z10. No one told me. I had to find out the hard way after not being able to detect the phone. wasted half an hour of my life. Downloaded Blackberry link. Transferred my contacts and everything over, couldn't be happier.
Hurrah, thought the nightmare was done. It was just starting.
Micro sim. Not everyone has a microsim cutter lying around. Great. Troop off to the shop. Figured after I get the sim cut, I could also transfer the emails via BIS server. So that's what I did. (oh by the way, having to buy a micro SD card was also a pain in the A but still acceptable). The BIS server detected the change in device so it disabled my emails. No problem. Until the technician told me at the store-sorry-BIS DOESNT WORK WITH Z10. Whaaaaat? Come on blackberry! Now its just normal emails, similar to that of iphone and samsung. Emails were your best feature. Ok, this I can stomach. What I cannot stomach is...blackberrry, you just killed your frequent traveller who needs international roaming. BIS emails and BBM was wonderful. I could get by travelling from country to country on 50mb a month unlimited. Apparently not anymore. I need a full fledged international roaming plan that will cost me an arm and a leg. This is insane.
Finally I had the Z10 working. I manually entered all my emails. ( i have 9 emails. Thank god they are all gmail based, especially for work, if not I would have ripped all my hair out). For the whole 2 hours, I looked at it and hated it. It was hard to use, I had to keep swiping up and to the right, sometimes it wouldn't swipe well, sometimes I couldn't tell if it was swiping or not. Neither did it help that Whatsapp hasn't even been sorted out on the Z10. Whatsapp is my life. My family's on it. My friends are on it. My suppliers and my customers are on it. Oh wait. Z10-well, you can download it from the appworld, but it doesn't install. Thinking it was a problem with the downloads, I kept at it..only to have the technician tell me, "sorry, Whatsapp not working on Z10, too bad"...anyway I made up my mind to go back to the Torch. So thinking it would be as simple as changing the hub ID on the Z10 and then reactivating the Torch. All will be well. Wrong.
I had to run to another tel shop to beg for a spare sim shell so I could stick the micro sim into it and have it back as a normal sim. Another 2 hours of my life later, I realise-changing the hub ID on the Z10 doesn't change anything. It doesn't mean you can just use the original hub Id and all systems are go on the first phone. Changing the hub ID means changing the original one. Argh. This was so frustrating especially when the BIS server refused to switch back to the old device. Ever clicked on detect device 200 times? Well that would be me. Eventually I figured it out. Change back to the old hub ID, security wipe the horrible thing, log in with the original hub ID and reset the device via BIS server. Finally, order is restored.
Which leads me to my question. I am thinking of porting over my contact list and data to the Z10, and using it as another phone in another country. However I want to use a different Id from my Torch since it is considered a different device but with the same data. Will blackberry link allow me to do this, or will it only switch the data provided the hub ID is the same?
Blackberry, hand over heart, I'll use the Torch till it dies ( I just changed out the nav pad cause it was completely worn out and would act wonky in sunlight- I call it the blackberry vampire version) and after that I'm off to another smart phone platform. You've made my life miserable. It was great while it lasted, but I'm going to be migrating to another platform eventually. Thanks for the memories.

Hello,
BlackBerry 10 has always been advertised as a revolutionary change from prior...not an evolution. And you have both now learned the hard way just how detailed that change is. As with so many things, the assumptions made from past experience with BB are not useful for this very significant change. Rather, research done prior to purchase is the most useful activity one can undertake.
For BB10, BIS is not required. Indeed, on some carriers, having BIS on the account actually impedes some services for BB10. BB10 uses a full on-device ActiveSync client for email now. BIS-handled email is gone...as are "hosted" email accounts (though you can get 1-year of forwarding).
Migrating of data from old to new involves many choices before beginning. For example, if you are not afraid of placing your Calendar and Contact data "into the cloud", the Z10 can excellently synchronize that against many different providers (many more than BIS ever could). Done correctly, one can attain full end-to-end OTA synchronization of Calendar/Contact data between Outlook desktop client (and perhaps others, though I've not tested), a Z10, a PlayBook, and more (for me, I've got 2 Outlook client instances, one Z10, one PB, and one Droid...all working beautifully OTA).
Traveling is no more challenging than in the past...your specific device must be able to function on the networks upon which you wish to roam...this is no different from before (e.g., a GSM-only device simply cannot roam on a CDMA network). To compare specifics, I've found this useful:
http://www.bbin.in/en/2013/03/03/4-types-blackberry-z10-models-fits-better/?utm_campaign=4-types-of-...
There are many other differences...but please try to let go of what was before, for pretty much none of it applies anymore. BB10 is revolutionarily different from before.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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über problems with Z10 for past two weeks.

Hi there
For the past two weeks I've been having major problems with my Z10. I started noticing that my Whatsapp messages were coming through, but not making a sound. I reset and set the notification settings again, but still no luck. I figured since it was a 3rd party app, I'd maybe need to reinstall it. But then I also noticed that my text messages weren't coming through. Then some of my notifications (Facebook, Text message, Whatsapp and email) started staying "unread" even after I'd read them and even marked them as read. In fact, in desperation I even deleted the one text message thread, but it was still showing in my HUB. When I clicked on it it just showed blank since there was no longer a message there, but it wouldn't "disappear" from the HUB. Also, emails come through, but there is no sound or unread notification and I only see them if I check through the "read" emails in the HUB.
The only thing that helps for this is when I restart my phone - then all my texts come through, notifications work fine and everything is dandy - for about half an hour, then the same thing starts happening. This is really annoying, because I have to restart my phone several times a day to make sure I don't miss important messages (which has happened during this time).
Last week I wiped my phone and restored an update from 2 weeks earlier (when the phone wasn't giving problems), but once again it only worked for an hour max, then it was back to the same old problems.
I'm really frustrated at the moment, because what good is a smart phone to me if all it can do is make and receive calls? The ONLY things working properly at the moment (as far as I'm aware) is BBM and making and receiving calls.
*desperate*

Hi there
For the past two weeks I've been having major problems with my Z10. I started noticing that my Whatsapp messages were coming through, but not making a sound. I reset and set the notification settings again, but still no luck. I figured since it was a 3rd party app, I'd maybe need to reinstall it. But then I also noticed that my text messages weren't coming through. Then some of my notifications (Facebook, Text message, Whatsapp and email) started staying "unread" even after I'd read them and even marked them as read. In fact, in desperation I even deleted the one text message thread, but it was still showing in my HUB. When I clicked on it it just showed blank since there was no longer a message there, but it wouldn't "disappear" from the HUB. Also, emails come through, but there is no sound or unread notification and I only see them if I check through the "read" emails in the HUB.
The only thing that helps for this is when I restart my phone - then all my texts come through, notifications work fine and everything is dandy - for about half an hour, then the same thing starts happening. This is really annoying, because I have to restart my phone several times a day to make sure I don't miss important messages (which has happened during this time).
Last week I wiped my phone and restored an update from 2 weeks earlier (when the phone wasn't giving problems), but once again it only worked for an hour max, then it was back to the same old problems.
I'm really frustrated at the moment, because what good is a smart phone to me if all it can do is make and receive calls? The ONLY things working properly at the moment (as far as I'm aware) is BBM and making and receiving calls.
*desperate*

Bug list/feature observations for BB10 on Z10

BUG LIST/FEATURE OBSERVATIONS - Z10/BB10:
1. CRITICAL granular control of notifcations/alerts e.g. a different sound/volume/vibration per mailbox or alert type has been completely removed in BB10 and needs to be reinstated as an urgency
2. support for BBM and Calendar in Landscape mode is missing. A workaround for BBM can be found via the Hub, not the BBM icon.
3. the sound alert for a text message sometimes doesn't play. It seems to vibrate okay, but every 5th or so text message, it doesn't play the alert sound.
4. CRITICAL if you set the display format for your emails to 'conversation style' (so that messages on the same thread are grouped - very helpful) but a folder which one of the messages is in isn't synced, then fresh inbox replies to that chain won't get shown to you in the Hub. It transpires that /GOOGLEMAIL/SENT ITEMS is a sub folder that's affected by this. It means any chain you reply to using your Blackberry, subsequent replies will not be displayed in the Hub. "Solution" is to disable 'conversation style' for thread display.
5. WhatsApp, Bloomberg Mobile (not the terminal login App) and BeBuzz should be top App conversion targets.
6. when you click the Text Messages icon it should take you to your text messages, not the Hub (which is what happens if you have an email open).
7. the lock screen currently has just one icon for emails - ALL emails, regardless of mailbox. It has a fairly generic number for unread messages in ALL of the boxes combined e.g. "200 emails" - this needs to be split our per mailbox.
8. opening a tenth App closes a previously opened App. It should ask you before closing the other App as it's a pain if the App it kills is Skype, Voice, Maps etc
9. the current battery icon is too small to tell the difference between 30% and 15% (for example) - touching it should display the %, or something similar.
10. the screen rotation can be extremely slow. Often you can count 1.. 2.. 3.. 4 before the screen switches orientation. Given how often you'll switch between orientations during use, it quickly gets annoying.
11. when the screen finally rotates (see point 10) the position your cursor was in in the previous orientation is lost
12. it's not quick to put a question/exclamation mark into text. Fine, have a sub menu for general punctuation - but not these extremely common marks (which is exactly why comma and full-stop (period) are full-time keys)
13. the super-useful "delete from device OR delete from device & server" has been removed entirely!
14. using the browser in Landscape mode means "open in new tab" is in a sub-menu. As it's one of the most used features in any browser, and unlike Apple iOS you can't just hold a press to activate 'open in new tab', it really slows you down.
15. sometimes numbers are included in the on-screen keyboard, sometimes not. Can they be made permanent?
16. twice now my 'enter password to unlock' screen has appeared without the keyboard, meaning I couldn't enter my password. About 2 times out of 200, or 1%
17. new messages - have some small icons in the status bar at the top of the screen rather than require a swipe UP&RIGHT to see the Hub
18. in the Hub, the icons for each message don't show if the message was successfully sent. To check if an email/text was sent okay, you have to go into the message (2 levels)
19. you STILL can't see when a text message you received was actually sent by the other party. Quite a basic function.
20. you STILL can't swap email accounts when forwarding a message
21. Calendar reminders often don't trigger the red LED. In fact, the LED is generally pretty inconsistent, often not flashing, or flashing only for a short while.
22. the device supplied ring tones/alert tones are pretty terrible and you cannot set variable volume levels (see point 1).
23. you can select .mid files for your ringtone even though these aren't compatible (when someone calls, your phone will be silent).
24. there's an awkward 3 second pause between clicking Send and a text message actually sending. Why awkward? Because you then have to wait/waste 3 seconds waiting to see if your click was registered, and if the message was sent.
25. GMAIL - boring standard message in the Inbox, no labels or anything funky - Universal Search won't find it if it's more than 1 WEEK old?
26. The power-user controls for Universal Search seem to have vanished? Indexing, Extended Search etc? All you can choose now is "source"?
27. Weird one this. The phone stopped ringing! Checked and double-checked all Notification settings, even did a reboot but nope, phone will not ring for an incoming call! A fresh reboot finally fixed it - I was using a 206kb mp3 which may or may not be relevant
28. I'd love to know why G Maps is missing (assume aggressive move from Google?)
29. it's sometimes tricky to clear Missed Calls. I think you might have to go into the Missed Calls menu and then sub menu? Seems to be more effort than it should be - previously you just clicked the Dial button once to view and presto, missed call indicator cleared. Hardly a huge thing but then as with a lot on this list, it's all about saving a second here, a second there = a big saving over the day or week.
30. Contentious I know, and certainly not a 'fault', but the charging points are gone so I can't get a desktop stand (ironic given the battery life is now more of an issue)
31. when composing a text message you'd don't see the conversation history for that contact until you've sent the new message.
Thanks
edit: numbering

CRITICAL: You cant control the image size for pictures when sending as attachemtns in email. In previous Os 6 & 7 you could select, "smaller, mide size, large or original". These options are gone.

2 Weeks with my Verizon Z10

Verizon BB Z10
Hardware :
I have in my possession BB Z10 from Verizon and Q10 from international carrier also Z10 from AT&T. I try to compare my own personal Z10 with the others including my Verizon Galaxy note 2, Droid Razr MAXX , iPhone 5 and Lumia 920.
My Z10 is very comfy on my hand. 1 hand usage.. I still prefer 1 hand usage for phone.. and for iOS user who switch back to BB Z10, It feels just perfectly placed on my palm
Usage:
   My personal usage of cellphone is heavy duty emails/texts/web browse with basics entertainment such as netflix and youtube and including but not limited to using notepad and some C++ editor/compiler on my android. In this test I limited it to personal usage only and work related(texts,emails,games)
Early Usage :
The initial usage of my Z10 was very weird. it took me 12hrs of charging from 20% to full battery. Next cycle took me 8hrs and after that it took me about 4hrs 53mnt - 5hrs 15mnts give or take. The charging time awfully took a long time. I tried to resolve it with the Verizon customer service but they also did not have any idea as of why and what cause the phone to took some awful long time to charge the battery. Oh well I could live with it.
2 Weeks After :
- 3days into usage I got into random reboot problems that confirmed by BB support team is due to my OS 10.0.9.422. The support said it was a known issue with that OS and fixed with update of OS 10.1 which they said it was up to Verizon to push it out(no news whatsoever about the update from the Big Red Dracula Team).
-Prompted to install previous OS when connected to Link Desktop Software but prompted to install newer OS when check through OTA update
-Battery charging issue still plagued my phone until this time
-Sudden Reboot when opening heavy loaded website or bombarded by emails, texts and whatsapp all together
- Facebook is another Horror Movie come true... messages not sent, messages late came through or the notifications won't gone even when we already checked it. If that happen I must open my Facebook app to check it again. So what's the point that it linger around in the hub??
- Incompetent answer by the carrier customer rep as how to resolve my issues and problems.
-docs open swift and no problem
-Save screenshot or image from the item cannot be save directly to memory card.. Instead I must work around the system to save it to my phone and moved it to my memory card. What is the point..
Conclusion :
  For a person who came from iOS and android I actually quite surprised and pleased. After given consideration for a while I realized that AT&T support for the BB platform was actually better than Verizon( I owned BB 9900 and 9930 previously also). It was too bad that my Carrier(Verizon) did not support BB10 all through the way. BB10 is a very solid platform who still keep the main purpose of work functionality in their platform. iOS, Lumia and Android evolved to mainstream system, that I felt personally, put forward in media and games too much in their system.
BB10 is simple and easy to use but also have the media/entertainment aspect as a side compliment to it and not the way around. Too bad that carrier like Verizon is very very SLOW to push update and support for this platform.
WISHES :
I sometimes still like to use my Droid Razr MAXX. I could dock it at my home/office or bring the lapdock with me to make it a full laptop during my meeting. I do not need a tablet since my phone replace everything in one device. Tablet as convenient as they are.. will never replace my All-In-One Droid Razr Maxx. I wish BlackBerry will come out with this solution(e.g www.casetop.ca). A market that no one seems to grab as solution to work enviroment. Phone, Laptop and All Round Personal Computer at home also..
wish good luck for BlackBerry team.. Good job.. Good job indeed..

Oh I've seen the ACK message also. Sometimes your power source may intermittently not deliver the power needed and that message is generated. Usually if I see that I unplug and re plug and all is well.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

2 Weeks With My Z10 And Wishes For The Next BlackBerry

Verizon BB Z10
Hardware :
I have in my possession BB Z10 from Verizon and Q10 from international carrier also Z10 from AT&T. I try to compare my own personal Z10 with the others including my Verizon Galaxy note 2, Droid Razr MAXX , iPhone 5 and Lumia 920.
My Z10 is very comfy on my hand. 1 hand usage.. I still prefer 1 hand usage for phone.. and for iOS user who switch back to BB Z10, It feels just perfectly placed on my palm
Usage:
My personal usage of cellphone is heavy duty emails/texts/web browse with basics entertainment such as netflix and youtube and including but not limited to using notepad and some C++ editor/compiler on my android. In this test I limited it to personal usage only and work related(texts,emails,games)
Early Usage :
The initial usage of my Z10 was very weird. it took me 12hrs of charging from 20% to full battery. Next cycle took me 8hrs and after that it took me about 4hrs 53mnt - 5hrs 15mnts give or take. The charging time awfully took a long time. I tried to resolve it with the Verizon customer service but they also did not have any idea as of why and what cause the phone to took some awful long time to charge the battery. Oh well I could live with it.
2 Weeks After :
- 3days into usage I got into random reboot problems that confirmed by BB support team is due to my OS 10.0.9.422. The support said it was a known issue with that OS and fixed with update of OS 10.1 which they said it was up to Verizon to push it out(no news whatsoever about the update from the Big Red Dracula Team).
-Prompted to install previous OS when connected to Link Desktop Software but prompted to install newer OS when check through OTA update
-Battery charging issue still plagued my phone until this time
-Sudden Reboot when opening heavy loaded website or bombarded by emails, texts and whatsapp all together
- Facebook is another Horror Movie come true... messages not sent, messages late came through or the notifications won't gone even when we already checked it. If that happen I must open my Facebook app to check it again. So what's the point that it linger around in the hub??
- Incompetent answer by the carrier customer rep as how to resolve my issues and problems.
-docs open swift and no problem
-Save screenshot or image from the item cannot be save directly to memory card.. Instead I must work around the system to save it to my phone and moved it to my memory card. What is the point..
Conclusion :
For a person who came from iOS and android I actually quite surprised and pleased. After given consideration for a while I realized that AT&T support for the BB platform was actually better than Verizon( I owned BB 9900 and 9930 previously also). It was too bad that my Carrier(Verizon) did not support BB10 all through the way. BB10 is a very solid platform who still keep the main purpose of work functionality in their platform. iOS, Lumia and Android evolved to mainstream system, that I felt personally, put forward in media and games too much in their system.
BB10 is simple and easy to use but also have the media/entertainment aspect as a side compliment to it and not the way around. Too bad that carrier like Verizon is very very SLOW to push update and support for this platform.
WISHES :
I sometimes still like to use my Droid Razr MAXX. I could dock it at my home/office or bring the lapdock with me to make it a full laptop during my meeting. I do not need a tablet since my phone replace everything in one device. Tablet as convenient as they are.. will never replace my All-In-One Droid Razr Maxx. I wish BlackBerry will come out with this solution(e.g www.casetop.ca). A market that no one seems to grab as solution to work enviroment. Phone, Laptop and All Round Personal Computer at home also..
wish good luck for BlackBerry team.. Good job.. Good job indeed..

Oh I've seen the ACK message also. Sometimes your power source may intermittently not deliver the power needed and that message is generated. Usually if I see that I unplug and re plug and all is well.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

No longer able to swipe down on my z10

Hi,
I have lost the ability on my Z10 to swipe down to access the quick settings and it also affects being able to access settings for whatsapp. Does anyone know how i can fix this?
Jeremy

Next thing to do is a security wipe:
To perform a Security Wipe please follow the instructions below. Be sure and use BB Link to make a full backup before proceeding with the wipe:
http://www.blackberry.com/btsc/KB33591
Once the wipe is complete you can restore your backup. Keep in mind that data in the backup may be the source of the original problem and restoring it may restore the problem, as well. To alleviate this I recommend not restoring the Settings portion of the backup.
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