Z10 will not charge.....

HELP!!! lately my z10 will not charge I've purchased a new battery (genuine) and a new charger however my phone will start to charge for about 10sec and a message will flag up that i need to use the charger that was supplied with the handset .
Ive tried everything there must be someone out there who can help me....PLEASE.....
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That is new information in you second post up. You first post sounded like charging issue. You next one sounds like hardware or software issue with the device.
How long did you leave it to charge with the new battery? If you tried to use the new battery right away, it may not have been charged. Leave it to charge for a few hours.
If you are using a microSD card, remove it and see what happens. Bad cards have caused weird behavior.
Also try reinstalling the OS using link if necessary.
- Ira

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Z10 will not charge & with new Battery will not turn on

I have have had my Z10 about a month now, I am gernerally happy with it as a work phone which is similar to my private Iphone5. Unfortunately the Battry life has been reducing on a weekly basis to around 4 hrs between charges. Now it is dead and will not wake up, so I bought a new Battery, now it blinks once the three times but will not turn on.
Any ideas ? The OS is the latest on the Blackberry site, but as I can turn the phone on I can't be more specific.

Hello,
From your description, if your charger is "known good" (e.g., it can charge other devices), then one can only deduce that something (hardware) inside the BB related to passing power from the charger to the battery has broken. Or that something passing power from the battery to the device has broken.
Regardless, if your charger is 100% fine, then it sounds like a hardware problem for which no amount of OS/software level fixes nor internet-distance diagnostics can be of much value.
I recommend you seek formal support via your official warranty channel. Normally, that starts with your original place of purchase or an authorized service center -- it varies by region.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Battery will not charge. and other issues

Well i'm working on a friend of mines notebook, its a n100 model 0768 12u running windows xp. This is the situation so far. First his hard drive had fried so i replaced that and put the o.s. back on it,but now the battery will not charge. also the wireless network card and dvd drive did not work. I had originally thought that they might have fried as well when the hard drive went down. However I looked through the forums here and found that alot of people solved the battery issue simply by replacing the battery i recommended that. He purchased a replacement battery ( not a genuine lenovo battery, don't know if that makes a difference) and when i put it in the dvd drive and the network card started working no problem. But alas the battery still would not charge. the system runs fine without a battery in it, but if i put the battery in it while its running it turns itself off after about 30 seconds of having the battery in. when the system is powered off and i put the battery in the battery lcd in front blinks 5 times orange then nothing for about 30 seconds then 5 more times. maybe thats a trouble code, don't know, looked all oover the forums and couldn't find anything quite like it. any help would be greatly appreciated.
thanks
Steve

Duck3,
Glad that worked for you! Thanks for sharing here.
I saw a weird situation on friend's ThinkPad recently - a replacement battery arrived with a 37% charge (not 100% deliberately as somewhere around 40% is the best for shelf life), but it would not accept a charge. We did a reset by removing the battery & AC and pressing and holding the power button a number of times (some people say 10 times, some two or three times for a count of 5 or 10). This drains residual capacitance.
We plugged back in the battery and AC and it began to charge.
Might be worth a try here before he opens it up ....
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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Palm Pre crazy symptoms: "phone offline", will not charge battery, will not start, error message "an error has occured that cannot be resolved"

This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
Has anyone asked Apple directly about this?

Hi there Apples or Pears,
I would recommend taking a look at the troubleshooting steps found in the articles below.
Charging your iPod battery
http://support.apple.com/kb/ht1384
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
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Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
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After trying to down ios 7, iPad will not charge, will not open and will not connect to itunes. The only display I will get is the apple logo, or low battery warning.

After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.

Connect with cable to computer. Your ipad is in recovery mode.
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My Macbook Pro will not charge. I have tried other charges and nothing. Can the MagSafe port go bad? Is that expensive to repair?

My Macbook Pro will not charge. I have tried other charges and nothing. Can the MagSafe port go bad? Is that expensive to repair?

The port can fail. Internal boards can fail. Batteries can fail. All with the result that no charging occurs.
You can try Resetting the System Management Controller and you can try Troubleshooting MagSafe adapters.
But usually you will have to take the mac in to a service place for testing. It can get expensive, although occasionally it is not.
charlie

Iphone 5 will not charge or turn on after updating to ios 8.1.2

I just updated my iPhone 5 to iOS 8.1.2 just the other day. My phone died last night at about 40% battery left. I have plugged it in for over 30 minutes and it will not charge, I just get a black screen. I have tried the hard reboot, and still nothing. I cannot even get it to go into recovery mode when plugged into my computer on itunes. My phone received a new battery under the battery replacement program less than three months ago. The battery was replaced by the apple store. When I go to support they want my serial number, but I cannot turn on the phone to get it plus they send me an email that I am suppose to open on my iPhone, but I cannot turn it on. Please help, I do not have the money to send it to apple.

I just drove 4 hours to the nearest Apple store, the same on that replaced the battery 3 months ago. They tried to fix it, but could not and then admitted they probably did something when they replaced the battery. So with the manger's approval they replaced my phone at no charge to me, even thought I bought the phone back in 2012.

My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. What should I do?

My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. I believe there may be a problem with the battery or the backlight. I've had my screen replaced once by some stooges. What should I do?

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recoverymode use one of these programs.
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
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- Try on another computer
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Apple Retail Store - Genius Bar

Magsafe will not charge...is this correct?

Hello all,
I have a 15" 2008 MBP and just bought a 13" unibody. I just discovered that the power adapter for the 13" will not will not charge the 15" or even illuminate the LED on the Magsafe, whether running or not. Is this to be expected? I had believed the adapter would at least be able to charge the 15" when the machine was not running.
The converse of this (15" supply on 13") does work, although I don't plan to do this regularly.
Thanks for any ideas on this situation!

bliberty: It should work: you should be able to charge the 15" machine with the 60W (not 65W) adapter that came with the 13" model, at least when the bigger machine is not running and no bus-powered peripherals are connected to it. Unfortunately, if everything works properly when the right adapter is used with each machine, there's no malfunction that Apple is likely to help you with.
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http://support.apple.com/kb/HT3964

Why did my charger already go bad..bought another one and it went bad..now phone will not charge..only had it 2 months..what a disappointment so far..should have stayed with Apple..would like to get my money back. Terrible experience so far.

Why did my charger from Verizon already go bad..bought another one and it went bad..now the phone will not charge..what a disappointment and a hassle..should have stuck with Apple..only had the phone 2 months. Hope they will exchange it!!!!!!!!!!!!

This is either a Phone issue or an Electrical issue in your home.! when charging Do you always use the same electrical outlet? or did you try others..
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But I would Try another OUTLET just to see if your phone charges with it.. And Good Luck b33

Nano not recognised on windows or itunes and will not charge, help!!!!

i went to update my ipod the other day and it said that the ipod was corrupted, so i took it out and pluged it back in again and it worked fine. then i went to charge my ipod on the computer a couple of days later and its not regognised on windows or itunes and will not charge!
i have reset, restarted and updated etc and nothing has happened. i have read other thru peoples messeges who have simular problems and they say that reinstalling and reseting to factory conditions doesnt work.
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can i put it into disk mode if the computer doesnt recognise it at all?
Yes, you can.
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-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

IPad 2 will not charge or be recognized by iTunes

Ok... before anything is said, I have read basically every thread here and elsewhere regarding this issue. I have reset the iPad and done everything else many times over.
The problem here is not exactly that my iPad will not charge no matter what. If I plug the device into the wall it DOES charge, albeit very, VERY slowly and the lightning bolt sign does not show up. I left the device plugged in and off for two consecutive days and the charge went from 2% to about 40% in that time and then drained very quickly once I used it.
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It also refuses to be recognized by iTunes as well as my computer entirely, even while it is in recovery mode.
I recently upgraded to iOS 5.1, began using iCloud and began using iTunes match, dont know if these things have anything to do with this.

I also have the same problem, could you expound in detail how theresolve

Ipod shuffle will not charge and is not recognized by itunes or computer

HELP, My G2 ipod shuffle will not charge and is not recognized at all by my computer or itunes. it is like there is nothing even pligged in to the usb port. and when i plug in my ipod to the charger my ipod blinks orange 4 times and then stops whats going on?

Is your phone itself working OK?

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Z10 will not charge.....