Z10 with Exchange 2010 Activesync missing incoming messages
Z10 with Exchange 2010 Activesync won't download all messages, missing messages include messages sent to internal Exchange distribution groups and bulk email (I could live with this one, lol) Activesync works fine on iOS and android devices (100+ devices in my organization with no issues). Tried enabling secure IMAP on the exchange server, and with this config the messages are delivered, but the body of the same messages missing with the activesync setup have a [No body found] in the message body and are otherwise blank. Tried running the EAVT tool and it returns "Nothing was found for provided credentials" . My personal Gmail account works fine on the phone, tried loading the 10.1 Blackberry OS and had the same problem. Tried setting up the account multiple times, used both autodiscover and manual setup to no avail. Any thoughts? Thanks in advance for your help!
Hey cyberayk,
Welcome to the BlackBerry® Support Community Forums.
Do these email messages get redirected to a different folder on the Exchange Server? If yes, On the BlackBerry smartphone go to Settings > Accounts> Select the account> Edit Folder Settings, are these folders selected?
Thanks.
-HB
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Phone number:
Not Available
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