Z10 won't display text messages, can't receive

I performed a security wipe yesterday because my contacts were a complete mess, numbers were associated incorrectly, and I have no idea how that occured.
After the security wipe, and when I highlight and click text messages, the Blackberry hub only displays the phone numbers of numbers that I have sent a text to; when I click on the message, I see the number plus a grey screen. 
Solved!
Go to Solution.

No need to do a security wipe as it only removes all your data from the phone and puts it into a "factory-default" state. You should try doing a reload of the OS using BB link. If you don't want to lose any of your contacts or settings. Perform a backup of everything before doing the reload. Instructions are as follows:
Open BlackBerry Link and connect your device via microUSB
Select Settings (gear icon)
Select Reload under Reload Device Software
Follow the on-screen instructions to reload the software. When complete you can disconnect your device.

Similar Messages

  • Z10 won't display text message

    Hi,
    I upgraded the Z10 to the latest realse  10.2.1.2179  .   After the upgrade i am not receiving the TEXT meaage under "Text Messages"  . When i select the TEXT Mesages it always says "No entries in this view" , but the TEST messages are available in HUB .     I tried by removing the battery , sim and everything it doesnt work.
    I want it to be fixed immediately , because it very difficult to see the text message in the HUB.
    Thanks,
    Gobinath

    gobipat1 wrote:
    Yes I am able to send. I am also receiving the text message. The problem that I am having is all the text message are showing in main Hub, but not when under text message
    I asked above "gobipat1, please open your Hub view on your Z10... at the bottom left tap the menu icon > tap Text Messages.  Do you see your Text messages now?"
    and you said it said "no entries in this view".
    I am very confused about what you're seeing and where you are looking.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Z30 won't display text message sender or message body

    Although I love my Z30, it will not play ball with texts. When I receive any message, even if the sender is in my contacts, their name is not displayed, just their number with the international + format. In the conversation however, the sender's name IS usually displayed with each message, just not in the hub or text message list view. Also, sometimes the message itself is not displayed at all - I just see the start of the message in the hub but when I open it the message is empty whichever way I turn the phone round, and there's no coversation history. This usually happens where the sender is on iPhone.
    Everything else works great, apart from this text issue

    gobipat1 wrote:
    Yes I am able to send. I am also receiving the text message. The problem that I am having is all the text message are showing in main Hub, but not when under text message
    I asked above "gobipat1, please open your Hub view on your Z10... at the bottom left tap the menu icon > tap Text Messages.  Do you see your Text messages now?"
    and you said it said "no entries in this view".
    I am very confused about what you're seeing and where you are looking.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • E71 won't display text messages

    hello, i tried looking around for a solution for this but couldn't find one, i was wondering if anyone knows how to fix this problem, i cannot open my text messages in any way other than when it shows i have a new message in the homescreen and highlight the message and entering through the preview if that makes sense, so after i have read the message i can no longer go back to read any messages in my inbox, sent, emails etc.
    if anyone can help it would be greatly appreciated.

    Hey thanks for the tip, i have changed the memory use to my phone, but it hasn't fixed the problem i've also found that i cannot open the message details either..

  • How can i remove the phone number from the text messages that i receive in the notification center

    how can i remove the phone number from the text messages that i receive in the notification center?

    You choose whether to see text messages in Notification Center or not.  If you elect to see them, they will display the phone number (unless they are from a contact in your contacts list).
    You can choose not to see them at Settings > Notification Center > Messages.

  • Displaying text messages CRM Home Page

    Hi Gurus!
    Is there a way to display text messages on the opening page within CRM? For example, if you wanted to alert CRM users to outages, news or system changes.
    If anybody knows. I'll be grateful.
    Regards!
    Maria.

    Hey Maria,
    you can just have a look at this thread
    IT Service Management - IT News on Home Page
    It also refers to a link of Raquel Pereira de Cunha, who is doing some IT-News Content stuff for the Solution Manager.
    Configure External Web Links in IT News Content Block
    These are the interal possiblities you have in SAP CRM. A workaround could also be to create a mashup with a newsfeed and bind that into your dashboard. Content about that is available here:
    SAP CRM 7.0 EhP1 - Web Mashup Functionality

  • Droid X Won't Send Text Messages

    My Droid X won't send text messages to one of my contacts who also has Verizon when I am in North Carolina. I can send her picture messages from NC but everytime I try to send her a text I get a message saying "text not sent". I can receive messages from her but cannot send them. I don't have any problem when I am at home in Virginia but in North Carolina it won't send my messages. I don't think it is a problem with my plan or coverage bc I can send messages to everyone else in my phonebook, she is the only person that my phone won't send them too. It makes no sense to me. HELP!!!!!

    I am also having issues with my Droid Ultra. I get some messages from my wife, while others do not come through.I can verify this by looking at her phone. This has been happening past few days. I also have noticed that a pop up stating that messaging suddenly has stopped working. Please advise!
    System Version = 19.6.3.obake_version.Verizon.en.US
    Model Number = DROID ULTRA
    System Information = Motorola X8 Mobile Computing System
    Android Version = 4.4

  • My macbook pro with ret. won't send text messages!

    my macbook pro with ret. won't send text messages ever since i got the new iPad air 2 i entered the verification code and allowed it to send and receive and it still won't work both are allowed to send and receive i even tried just putting one but still won't work on my laptop...

    my macbook pro with ret. won't send text messages ever since i got the new iPad air 2 i entered the verification code and allowed it to send and receive and it still won't work both are allowed to send and receive i even tried just putting one but still won't work on my laptop...

  • How can I view the text messages sent and received from my phone?how can I view the past text messages sent to my phone

    How can I view the text messages sent and received on one of the other phones on my plan?

    You would have to view them on the other phone.

  • Uprgrad to ios7 calender won't display text entered. the appointment entered is there becauwse it alerts me to appointments entered

    Calender won't display text entered for appointments.
    The appointments are there as the phone alerts me as requested. Also the appointments are synced with icloud and Outlook on my computer.
    Any appointments entered in computer do not show on phone but are there.

    I've managed to fix this!
    In case it's helpful to anyone encountering this problem, here's what I did.
    I went into the preferences (through the Calendar app, not the System Preferences - didn't want to remove the entire account info, in case I encountered problems getting my email to link again), clicked on the Account tab and removed the Exchange account (by clicking the "-" (minus) sign below the listing of accounts).  I then added an account (clicking the "+" sign) and re-entered the information.  When asked if I wanted to add these settings for Mail and Contacts, I unclicked those options (bc they're already installed and work fine).  Once I completed the information, I closed the settings window, and hit ⌘+R to refresh and all the Exchange appointments appeared.

  • I save and closed my Keynote presentation and it just won't open. Message : Can't open document «Not a valid ketnote document»

    I just finished a keynote presentation and saved and closed it. Now it just won't open. Message : Can't open document «Not a valid keynote document»
    I recreated a new one. And it does the same. Impossible to reopen any of my keynote presentations.
    What can I do!!! My presentationis tomorrow morning!!!
    Keynote '09 version 5.0.5 with MAC OS 10.6.7

    Have the same issue. Use the same version and OS. I get sometimes the message 'Could not save the document. No such file or directory. What happens is that the file is corrupted and not usable anymore.... Sorry i can not help, but this is a serious error and we get crazy here since we have several stations with the same problem....
    Come on Apple... help!

  • Have problems with Mail on MacBook running OS X Mavericks. It suddenly became stuck: won't quit and won't display any messages. Please help.

    Have problems with Mail on MacBook running OS X Mavericks. It suddenly became stuck: won't quit and won't display any messages. Please help.

    Select Force Quit from under the Apple menu and select Mail (it may say that it isn't responding).
    Clinton

  • HT201263 My IPhone4 won't send text message to anyone.

    My Iphone won't send text message to anyone. It always say fail and give me a red sign. I already reset it and turn it of and back on. It won't give me a number to choose from and will give me my email account. I call sprint and they say that my IPhone4 is a detective phone/don't work. I was wondering if anyone knew how to fix it?
    It always say waiting for activation and what is SIM
    Everything on my IPhone4 work but my message.

    This is probably a carrier issue; have you talked to Sprint about this problem? Your complaint was truncated, so it appears to say a "conversation open" at the end. If this is the case then the device is sending text messages, and the other party is receiving them. If this is occurring then it sounds like a problem with the receiving party or carrier.

  • ICloud conditions won't display so I can't accept them. Help

    iCloud conditions won't display so I can't accept them. Help

    Hi BBal,
    Thanks for visiting Apple Support Communities.
    If you're not able to accept the iCloud terms and conditions, try restarting and then resetting your iPad mini:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Cheers,
    Jeremy

  • How many text messages can the iPhone 3gs hold ??

    *upto how many text message can hold 3gs ??*

    About 75,000, depending on available memory. If you get anywhere near that limit you might want to seek help.

Maybe you are looking for

  • Get current date in mm/dd/yyyy format

    Need to get todays date in the format mm/dd/yyyy and store it in a database by using JDBC API ..how to convert Date given by Date() to the format mmdd/yyyy .The column type of the table whr date has to be inserted is of Type Date/Time (Microsoft Acce

  • HCM Process and Forms - Skipping IT000 in SAP_PA

    Hi , We are using SAP_PA service to update IT000,IT0001,IT0019 . But in some scenarios we want to Update IT0019 only and not IT000 and IT0001. We had written a rule to Skip creation of IT000 and IT0001. But IT000 is updated and IT 0001 is skipped. Is

  • Merry Christmas to our benefactors!

    What would we do without the generous assistance we obtain from this forum? I can only say that I have eyeballed a few other sites, and the Final Cut Express forum seems very special to me. What a year 2010 was! Tom soared over the 30,000 mark with r

  • Forms 10g in windows xp 64bits not run in portuguese

    Good evening, I have a Forms [32 Bit] Version 10.1.2.0.2 installed on windows xp 32 bit and only putting in regedit NLS_LANG BRAZILIAN PORTUGUESE_BRAZIL.WE8ISO8859P1, it is in Portuguese. On another machine with Windows XP 64-Bit did the same operati

  • Deployment of JAVA-Patches with SUM failed, MOPZ has downloaded malicious code

    some time ago, we did an upgrade of our doublestack PI-System from NW-PI-700-SPS18 to NW-PI-731-SPS05. Now, i wanted to upgrade this PI-system from NW-PI-731-SPS05 to NW-PI-731-SPS07. with SUM 1.0 SP10 PL4 we are now failing in the Execution-phase (D