Z10 Wont turn on fully after a reset.

I was wondering if anyone can help me turn my phone on. It froze this morning so i removed the battery. The red light flashed and it came on to the black screen where its only the word Blackverry ( in white) andit wont go further than that? I have removed the battery a number of times, had it on charge, tried to link it to the PC without any luck, and it still wont go further than that first screen. Please help.

Hey csjp,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry Z10 smartphone back to life: www.blackberry.com/btsc/KB34045
Let me know if you have any more questions.
Cheers.
VIA | ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-Z10/z10-black-screen-and-red-blinking-light-plz-he...
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Z10 Wont turn on fully after a reset.

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