Z24x monitor flickering, can't reach support

My z24x monitor is flickering very badly, seeing vertical stripes, looks like RGB separation as well in the stripes. I've tried to reach support, and when they ask for my serial no, they say it's invalid. I purchased the monitor from B&H in september of 2014, the monitor manufacture date is June 2014. I'm not sure how to get help on this, but I really hope I can get a phone number or be able to access chat to resolve this problem.

Hello @g_gomm,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t...
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Hi riblngb, I did some research for you and I have found two very useful documents. Please click on the following link and go threw the instructions as listed. If the first link does not prove to be successful, please move on to the second and calibrate your screen. http://goo.gl/UaJzf0
calibration link : http://goo.gl/utgtqY
If you need further assistance, please feel free to respond.
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Hello,
Have you tried to replace or to use another AC adapter? I think this is the only thing you can do, if not possible, then i think if the monitor is IW is better you call HP support and get your problem resolved ASAP!!!!
Let me know the outcome of your case.
THanks,
I work for HP! Please remember to provide and if this helped click ON

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Hello @snelson600,
I have read your post on how your desktop's monitor flickers with a green tint, and I would be happy to help you!
I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
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http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

I have a mac pro but need a monitor and can't use LED needs suggestions

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Z24x monitor flickering​, can't reach support

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Z24x monitor flickering, can't reach support