Z3 Compact random restart and shut down

@Yaoguai Repair your phone with PC Companion
http://support.sonymobile.com/gb/tools/pc-companion/

Hi there, I have searched through the forum a bit, but haven't found the exact same problem I have yet, so here it is. I got my phone close to a month ago, and it was working fine, battery life great, everything running smoothly till about week ago.I started to noticed sometimes in the notification has the mobile data is disabled sign, which when I'm at home connecting to wifi, this would indicate the phone has reastarted on it's own. Then I did see it happening with my own eyes as the phone sat right next to me. Then I started to notice that it would sometimes just completely turn off on it's own. So here's what I have done so far:1. Already performed PC companion fix 2 times, and made sure all my software is up to date; didn't fix the problem.2. Installed the bare minimum of apps that I would normally use; problem still occurs.3. Curretly testing it out in safe mode to see if it'll do the same thing (which loads no downloaded apps) So my questions are:1. if safe mode running no additional apps solves the problem, what am i suppose to do? download no apps? then I might as well go back to a old brick phone or something if I can't run my apps for communicaton purposes (That's prretty much all i have anyways, various email clients, and chatting apps... not really games)2. is this a phone problem i should just send the phone back to xperia care to take care of? I bought two phones recently in Taiwan, one for myself which is this Z3 Compact, and the other is for my boyfriend, a T2 Ultra. I already had to send the T2 Ultra in because the SD mount was faulty and wouldn't read SD card properly, and now my own phone too? I must say I am extremely disappointed Sony! I have been a Sony user for many years, and does this indicate a reduced level in quality control? Please don't disappoint us. Thanks.

Similar Messages

I'm running Windows 7 and occasionally, Firefox will become completely unresponsive and grey out, then none of my programs will open at all, including the Start menu, forcing me to use a hard restart and shut down. Any help would be appreciated.

I'm not able to close and restart Firefox at all, since the computer becomes completely unresponsive, save for mouse input. Task Manager is also of no use.

Ok, to copy the Drive from one to another, get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
Believe it or not, anything on the Desktop uses 3 times the Resources of the Mac than if stored elsewhere, I can note a slowdown from just 30 items on the Desktop on a really fast Mac, so the less the better on the Desktop.
DW will not tell you about Bad Sectors, it's just the very best at Repair Directory damage & such.
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

Restart and shut down problems on MBA

Hi Community,
I have the OS X Lion 10.7.3 Software on my MBA, since I bought it last year in the summer, so maybe my case is a warranty issue!
I normally put my MBA to sleep, but sometimes try to shut it down, it worked just fine before, but since a couple of days it doesn't restart and
won't shut down, the gray wheel modus until I press the shut down button for couple of seconds. I don't won't to shut it down only this way,
there is obviously a problem. I already installed the new update from the software and it didn't even ask to restart, normally it has to restart after an update, right?
I have tried to shut it down from the guest account and it worked just fine.
So it would be great, if someone else has some tips to this issue.
Thx,
Yulya

If you boot into Lion recovery mode (boot holding the command and R keys down), bring up Disk Utility and do a repair disk. Also repair permissions while you're there. If that completes without error, reboot using the Safe Boot by holding the shift key down when booting. That may take longer than normal. If that completes, try a regular boot.
If issue still remains, download the 10.7.3 combo update from http://support.apple.com/kb/DL1484 . Before installing it, bring up Disk Utility (on your hard drive in applications/utilities) and repair permissions. Install the combo update, then repair permissions again.
If those steps don't fix it, the next step may be to reload 10.7, however, you may want to take it to the Apple store to see if they have any other guidance. It doesn't sound like a hardware problem, though.

Computer Restarts and Shuts down

I just got a new computer its an new imac. My problem is while working in Firefox, Quark Express and Suitcase when scrolling with the scroll ball the computer shuts down by itself at least thats when it seems to happen. I transfered some files from my old computer using the mirgration software on the machine it seemed to be working fine but i may have copied something over that i wasn't suppose to and i can't figure what it was. I just transfered the applications and nothing else. Plus if i run a disk utlity it says in valid volume count or something like that its like 2 files more then the computer thinks it has. Ive repaired it but its not fixing it. Before i do a complete reinstall does anyone else have this problem or had this problem? and do u have any suggestions?
Message was edited by: Limabean74

Is this happening with the AC plugged in or not and is the computer holding it's current time?
Perform Testing and Calibrating the Battery
http://support.hp.com/us-en/document/c00821536
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Retina display 2012 restarts and shuts down the screen - Shows panic report

I installed Yosemite 6 days ago. The first three days was running Ok. But two days ago I was working and the computer just crashed and when it was re-starting suddenly power offs the display. I wasn't able to tun it on again for an hour. I mean it powers on, because the keyboard illumintates but the screen does not powers on, it does not shows image.
After leaving the computer to "col down" I'm able to see the image again and I found this report:
Anonymous UUID:       757C397A-7364-6B4D-7145-4D0C5B9A94EB
Wed Oct 29 23:12:50 2014
*** Panic Report ***
panic(cpu 4 caller 0xffffff7f8e702f63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104200000 0xffffff811d193000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 4), Frame : Return Address
0xffffff8119b52d30 : 0xffffff800bb3a811
0xffffff8119b52db0 : 0xffffff7f8e702f63
0xffffff8119b52e90 : 0xffffff7f8c86ad28
0xffffff8119b52f50 : 0xffffff7f8c9351b6
0xffffff8119b52f90 : 0xffffff7f8c935226
0xffffff8119b53000 : 0xffffff7f8cb6cd7e
0xffffff8119b53090 : 0xffffff7f8cb8450b
0xffffff8119b530d0 : 0xffffff7f8c9ada13
0xffffff8119b53100 : 0xffffff7f8c9ad99d
0xffffff8119b53130 : 0xffffff7f8cabbc9f
0xffffff8119b53160 : 0xffffff7f8cabd971
0xffffff8119b53200 : 0xffffff7f8cabdf38
0xffffff8119b53280 : 0xffffff7f8c87fbbf
0xffffff8119b532d0 : 0xffffff7f8cac2157
0xffffff8119b53430 : 0xffffff7f8cac25fa
0xffffff8119b534b0 : 0xffffff7f8c96cbee
0xffffff8119b53680 : 0xffffff7f8c96b78f
0xffffff8119b536c0 : 0xffffff7f8c97b8f8
0xffffff8119b53720 : 0xffffff7f8c975d63
0xffffff8119b53740 : 0xffffff7f8c931f76
0xffffff8119b53780 : 0xffffff7f8c931060
0xffffff8119b537e0 : 0xffffff7f8c86e164
0xffffff8119b53800 : 0xffffff7f8c86eb5b
0xffffff8119b53a20 : 0xffffff7f8c86ee48
0xffffff8119b53ac0 : 0xffffff7f8c81c330
0xffffff8119b53b40 : 0xffffff7f8c81bb9e
0xffffff8119b53ba0 : 0xffffff7f8c81d4c6
0xffffff8119b53be0 : 0xffffff7f8c7cf8d0
0xffffff8119b53c70 : 0xffffff7f8c7c78ac
0xffffff8119b53cb0 : 0xffffff7f8c81e164
0xffffff8119b53d00 : 0xffffff800c0b85b1
0xffffff8119b53d50 : 0xffffff800c0ff0b5
0xffffff8119b53dc0 : 0xffffff800bbea95e
0xffffff8119b53e10 : 0xffffff800bb3e91c
0xffffff8119b53e40 : 0xffffff800bb235a3
0xffffff8119b53e90 : 0xffffff800bb33e8d
0xffffff8119b53f10 : 0xffffff800bc0a142
0xffffff8119b53fb0 : 0xffffff800bc3ac66
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8c7bd000->0xffffff7f8c7f7fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8c324000
         com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f8e6f4000->0xffffff7f8e707fff
            dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f8e6ec000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8d079000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8c324000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8c7bd000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f8e6ef000
         com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f8c81a000->0xffffff7f8ca8ffff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8c324000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f8c804000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8c7bd000
            dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f8c814000
         com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f8ca9b000->0xffffff7f8cc48fff
            dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f8c81a000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8c324000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x000000000b800000
Kernel text base: 0xffffff800ba00000
__HIB text base: 0xffffff800b900000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 6168356634
last loaded kext at 5446056917: com.apple.driver.AGPM 100.14.37 (addr 0xffffff7f8e6d1000, size 102400)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDAHardwareConfigDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleLPC 1.7.3
com.apple.iokit.IOBluetoothUSBDFU 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.nvidia.NVDAStartup 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.CoreStorageFsck 471
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOSurface 97
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B05, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: Mass Storage
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Same thing here, with same report. I haven't got issues before installing Yosemite. From what I gather here from other posts, it seems we need Logic board replacement...
Anonymous UUID:       8B52873D-6398-9DE5-6F32-C1728609BCA2
Wed Nov 5 14:41:25 2014
*** Panic Report ***
panic(cpu 4 caller 0xffffff7f88534f63): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff81f60e5000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 4), Frame : Return Address
0xffffff81ef04aa30 : 0xffffff800593a811
0xffffff81ef04aab0 : 0xffffff7f88534f63
0xffffff81ef04ab90 : 0xffffff7f86666d28
0xffffff81ef04ac50 : 0xffffff7f867311b6
0xffffff81ef04ac90 : 0xffffff7f86731226
0xffffff81ef04ad00 : 0xffffff7f86968d7e
0xffffff81ef04ad90 : 0xffffff7f8698050b
0xffffff81ef04add0 : 0xffffff7f867a9a13
0xffffff81ef04ae00 : 0xffffff7f867a999d
0xffffff81ef04ae30 : 0xffffff7f868b7c9f
0xffffff81ef04ae60 : 0xffffff7f868b9971
0xffffff81ef04af00 : 0xffffff7f868b9f38
0xffffff81ef04af80 : 0xffffff7f8667bbbf
0xffffff81ef04afd0 : 0xffffff7f868be06a
0xffffff81ef04b130 : 0xffffff7f868be5fa
0xffffff81ef04b1b0 : 0xffffff7f86768bee
0xffffff81ef04b380 : 0xffffff7f8676778f
0xffffff81ef04b3c0 : 0xffffff7f867778f8
0xffffff81ef04b420 : 0xffffff7f8677857b
0xffffff81ef04b4e0 : 0xffffff7f86651807
0xffffff81ef04b510 : 0xffffff7f86650f09
0xffffff81ef04b530 : 0xffffff7f86651894
0xffffff81ef04b570 : 0xffffff7f86650d5f
0xffffff81ef04b610 : 0xffffff7f866432d5
0xffffff81ef04b6b0 : 0xffffff7f8666b3a5
0xffffff81ef04b8b0 : 0xffffff7f8666c38c
0xffffff81ef04b990 : 0xffffff7f8680d5fc
0xffffff81ef04b9e0 : 0xffffff7f8680dc80
0xffffff81ef04ba90 : 0xffffff7f86801e63
0xffffff81ef04bc60 : 0xffffff7f8661878b
0xffffff81ef04bcf0 : 0xffffff7f86601fc4
0xffffff81ef04bd70 : 0xffffff7f86604f9a
0xffffff81ef04bdb0 : 0xffffff7f86604816
0xffffff81ef04be20 : 0xffffff7f865c981f
0xffffff81ef04be60 : 0xffffff7f865c8b50
0xffffff81ef04be90 : 0xffffff7f865c4d33
0xffffff81ef04bef0 : 0xffffff8005ed7162
0xffffff81ef04bf40 : 0xffffff8005ed507d
0xffffff81ef04bf80 : 0xffffff8005ed5146
0xffffff81ef04bfb0 : 0xffffff8005a192c7
      Kernel Extensions in backtrace:
         com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f86600000->0xffffff7f8660ffff
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f865b9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f861f0000
         com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f88526000->0xffffff7f88539fff
            dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f8851e000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f86f76000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f861f0000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f865b9000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f88521000
         com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f86616000->0xffffff7f8688bfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f861f0000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f86600000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f865b9000
            dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f86610000
         com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f86897000->0xffffff7f86a44fff
            dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f86616000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f861f0000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000005600000
Kernel text base: 0xffffff8005800000
__HIB text base: 0xffffff8005700000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 15523644069554
last loaded kext at 14909959653604: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f886fe000, size 20480)
last unloaded kext at 15023829612123: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f886fe000, size 16384)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.1
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.ntfs 3.12
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AudioAUUC 1.70
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B05, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751,28 GB
USB Device: Hub
USB Device: iPad
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

27" randomly freezing and shutting down

I have a 27" mid-201, Processor 3.4 GHz Intel Core i7, Memory 8 GB 1333 MHz DDR3, Graphics AMD Radeon HD 6970M 1024 MB, Software OS X 10.9 (13A603). One sweet machine.
I have never had problems until I installed Mavericks over Lion (I skipped over Mountain Lion). Now I'm experiencing frequent freezes (while doing browser viewing and application work) where the screen goes vertical thin gray and black lines, or simply going dark. When it goes dark it seems to still be running but is unresponsive.
I've tried everything I can possibly find to do including AHT twice which checked out as everything ok. I reset the PRAM, the SMC, booted in safe mode, changed power cords, ran disc utility, I mean EVERYTHING and it's still happening. I went through this entire process one step at a time:
https://discussions.apple.com/docs/DOC-3353
This Mac is way too new to be jacking up on me, any advice would be appreciated.
Thanks!

Simple and extremly reliable Cure which I am definetly going to use....When your Contract expires buy an Android Phone. Apple certainly not interest in sorting the problem!

Recently the screen on my iphone 6 went completely red. i tried a hard reboot, but it would do it again at random times and shut down. i tried to sync my phone. nothing. i attempted a restore...again nothing. phone is now stuck mid restore.

my iPhone 6 is "stuck" mid restore. cannot access anything. phone screen indicates I need to connect to iTunes. when I connect, I tunes tells me it cannot restore the device and gives several different error messages. any help resolving would be much appreciated.

I had the same thing happen to my phone, I called tech support and nothing they did could fix the device over the phone. I ended up having to bring it to a store to get fixed.

After restoring from time machine, I get a screen with an apple, my user icon, and sleep, restart, and shut down options. When I click on my user icon, nothing happens.

Any suggestions?

Run through the list of general fixes here, perhaps one or more of them will get things to work again.
Step by Step to fix your Mac
If not you can likely retrieve your files this way, if they are not encrypted,
Create a data recovery, undelete boot drive
then use Step #20 in the above link to reinstall everything and return those files
Think about having alternate backup and restore options to avoid this type of issue.
When TM fails to restore properly, it's a royal mess to fix as you can see.
Most commonly used backup methods

Jumpy mouse and shut-downs on G4 mirror door when putting to sleep or just random shut down after install of new 2nd internal WD IDE 320 gig hard drive, OS 10.4.11, orig HD is WD 80, RAM = 2 gig. Help!

Jumpy mouse and shut-downs on G4 mirror door when putting to sleep or just random shut down, is now occuring after install of new 2nd internal WD IDE 320 GB hard drive, running OS 10.4.11, orig HD is WD 80 GB, RAM = 2 gig. Help!

Hi Ted,
At this point I think you should get Applejack...
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
Ignore the MacKeeper ad no matter what else you decide.
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.
Just sits there occupying very little space & never interfering, unless you need to invoke it in Single User Mode.
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.
Just sits there occupying very little space & never interfering, unless you need to invoke it in Single User Mode.

IPod Touch 2.0.1 Reboots and shuts down randomly

I have an 8gb iPod touch on the 2.0.1(5b108) firmware that now reboots and shuts down randomly while just sitting idle. I've tried restoring and resetting and it still does this. In terms of the shutting down randomly it seems like my hold button is sticking or broken, but I can't explain the random restarting. This has only been happening since I updated to 2.0.1. Any advice?

As posted before as m9performance but the forum would not let me logo on as that.
This has been going on for some time now Apple was to fix this problem with the 2.0 update absolute rubbish it is now worse that before just turning it self off and resetting it self e.g. tonight from 17-30h to 18-45h it did this 3 soddin times.
Where as before it would be about once every 3 weeks or monthly it is about time Apple started to honour their customers with a product that works e.g. it dose what it says on the box and plays music until the customer tells it not to.
Come on Apple fix up and fix your product lots of people have mp3 players with out the touch problems like I have said before never mind bringing out a new bigger one 32G get the old ones working first. At the end of the day it is down to YOU Apple and not for the users to have to keep posting the same problems hoping that you as a company decide to fix your mistakes and eventually look after your customers.

Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks

Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks
Could this be a virus?

Hold down the Power button until the computer shuts down.
The Safe Mac » Adware Removal Guide - Genieo
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off. How do I fix this?

I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off. How do I fix this?

http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup

I think I finished installing Mountain Lion, and am at the "log in" page with my name and the Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro

I think I finished installing Mountain Lion, and am at the "log in" page with the Mountain Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro, which is said to have the capabilities of running Mountain Lion.

BrettGoudy wrote:
...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

IPod 4G keeps crashing, freezing and shutting down randomly

I think since the IOS7 update, my Ipod keeps on skipping songs, freezing on apps, crashing on apps and sometimes
shutting down randomly. I have tried deleting from multitask, and shutting down (which only works for like 10 mins).
How can I fix this? And repair is too expensive.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Installed OS 10.9.5 and now screen is frozen. Cannot restart or shut down.

Installed Yosemite 10.9.5 and now screen is frozen. Cannot restart or shut down. Have done Repair Permissions but still not working.

Hold the power key for 10+ seconds.
Then see if you can boot into the recover partition to repair the disk or try a reinstall.
Ciao.

Z3 Compact random restart and shut down

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