Z30 Stuck in wrong password mode

My beautiful Z30 is about a month old and a day ago it started up saying I've had five failed attempts to enter the password (which was not true). Whatever I enter then, and however many times, including "blackberry" when prompted, I remain on five failed attempts. Is there any way to get out of this infinite loop?! Is there any explanation? Is there any action less drastic than finding how to take out the battery and taking it out? (assuming that would work!) Does BlackBerry have any help desk or help email system? So annoying - I can sill receive calls and see notifications of emails and texts and calendar alerts, but I can access nothing.... I love the Z30 - don't let me be disappointed!

I'm begining to get a feeling that my Z30 lives with two passwords (though, as far as I'm aware, it knows about only one of my many e-addresses, while of course it collects all their emails). Is this the case? 1 One password is for getting working with the machine after switch-on or wake-up from sleep - this is (for me anyway) a four-digit numeric password which offers the numeric keypad. Sometimes Z30 suddenly says I have my last chance to type this correctly, though it hasn't been typed incorrectly - and the warning is a 15-minute lock-out, after which all is fine again. Anyway, there's an option at that point to press Cancel ... and the machine goes on working happily without the 15-minute lockout. (I hope that's clear!) 2 The second password offers an alphanumeric keyboard and this is the one that threatens complete re-setting to factory defaults. I believe this is an eight-character minimum password, in my case, but am not sure. Possibly this is the background to the problem which Cory mentions? [Until a couple of weeks ago my BB was a Curve. Every so often, usually first thing in the morning, it would suddenly ask in tiny print for a password and get angry if this wasn't entered within about three seconds. I *think* Z30 is better in this regard (as it is in almost all others)!] Good luck, Cory - and everyone.

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Windows 8 + Live account + Internet + wrong password = stuck

I dont know if this question has been asked, but here goes.
I have noticed this problem since the time I installed windows8. I have connected my live account to windows8 and I use it to login.
So at login time, if the internet is connected (usually wired) and i accidentally enter the wrong password, it shows the spinning 'Welcome' but gets stuck there. No combination of keys work and I never get a prompt to re-enter the password. The only
way to fix this is by turning off the internet (pulling the wire ). That is when it says that the password is incorrect with the 'ok' button.
I was wondering if anyone else had this problem and is there is any fix to it.

If the PC is connecting to Internet, the credential will be validated via Windows Live Server. It seems there has a connection problem between your PC and Windows Live Server.
You can update the graphic card driver manually to test the issue. If it cannot resolve the issue, please disable connection when sign in Windows 8.
Niki Han
TechNet Community Support

Wrong Password "stuck" in Connect to Server... But Keychain is Correct

I have a collection of AFP servers to which I routinely connect from my desktop. The login names and passwords are stored in the keychain so the Connect to Server dialogue is pre-filled. One stopped authenticating yesterday and I came to realize the password that is stored is incorrect. If I erase the password field and type the correct one, the connection completes.
At first I started fiddled with different combinations of typing the proper password and checking or unchecking the "Remember" box. It still continued to store the wrong password.
I then went and located the keychain entry for the AFP server in question, did a Get Info and asked it to reveal the password. The password it had was the right one.
I deleted the entire keychain entry for that server.
Upon returning to the Connect to Server dialogue, there was still the wrong password stored in the field. I erased it, typed in the correct one and connected. I then went and checked the keychain entry, revealed the password and it was correct.
I disconnected the server and brought up Connect to Server again... wrong password stored. But again, the password in the keychain entry is correct.
As a test, I deleted the keychain entry for another one of the stored servers. After doing so, the password field is (as expected) blank in the Connect to Server dialogue. Entering the proper password stores the proper password in the keychain and the dialogue box.
Deleting the keychain entry for this server, though, does NOT eliminate the stored password in the Connect to Server dialogue.
For some reason, the wrong password seems to be permanently stuck in the Connect to Server dialogue for this ONE server regardless of whether there is a corresponding keychain entry. Everytime it makes a new entry, it stores the right password... just not in the dialogue box.
Where on earth is it storing this information? Why would it be anywhere but the keychain?
Any thoughts?
I'm about to trash the entire keychain but was hoping to find a better solution before taking this more drastic step.
- Aaron
Powerbook 17" - 1.66 GHz - 2GB RAM Mac OS X (10.4.6)

Problem semi-resolved... turns out two of the AFP servers are being seen almost as one server (the identities are being mixed up by the desktop for whatever reason). Trying to determine why now...

HT5509 My iPod is stuck in guided access mode and I don't know the password???

Some how my son got his iPod stuck in guided access mode and doesn't know the pass code! It does not seem to be the same password to unlock it???

Well this is embarrassing........ third times a charm! Just tried for the third time to reboot and it worked. Yay!

HT1212 My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TC Wifi stuck in low power mode?

I noticed that every time I'm working 30ft away, move to 3ft and work, then move back 30ft to continue working, the wifi seems to get stuck in low transmit/receive mode. I know it's in low power mode because when I go to check what's up, the wifi still works at 3ft. I have to reboot my Time Capsule to get the better range again. This happens every time without fail.
Airport Utility found a Time Capsule 802.11n (3rd Generation)
Version 7.5.2

Yesterday 30 feet working
Today, 30 feet not working, shows full bars but tells me I have the wrong password when I'm 100% sure it is the right password.
Go back to 3 feet and had to join but it's working
walk to 10 feet and it's still working
go to 20 feet and show TC in range but I have to join. It tells me again I have the wrong password.
(can't add any more pictures to this discussion so I'll just explain the rest)
I go back to 3 feet and its working again
REBOOT TC and all is well.

I am stuck on recovery partition mode - iTunes signing in...

My Macbook Pro strated to crash today (white screen of death). So I tried to resolve the issue by following the normal procedure (PRAM, Repair disk etc..). Obviously nothing solved my problem. Last resort was always fresh install via recovery boot mode followed by time machine recovery...
Once in recovery boot, going through all the steps to install a fresh version of Maverciks, I got stuck on "sign in to iTunes" window. It keeps on signin in...for 45 minutes now. It does, however, recognizes if I type in the wrong password, so it does communicate with the server. I don't know what else to do...should I just wait and hope things are somehow happening in the background?

What you need to do is triple-press the HOME BUTTON three times. You will be prompted to enter your passcode. This will bring up the options for guided-access mode and you will then need to click "End" in the top corner.
Guided-access mode must have accidentally been enabled by triple-clicking the home button.

TS3682 I have tried to restore me iPod that is disabled due to typing in the wrong password too many times. iTunes keeps giving me a box saying that it can't connect because I need to type in the passcode on the iPod (which I can't) what do I do now?

I have followed the steps provided by apple to restore an iPod touch. It is disabled due to having the wrong password entered too many times. When I get part way through the restore process on my computer it pops up a box saying that it can't restore until I enter the passcode into the iPod. I have tried this same process over 5 times now and keep gutting the same results. It is my kids iPod and he has only had it since September. Someone please help me before I throw the thing through the window and my kid strangles me!!! Thanks!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Wrong password while updating to IOS 7.1.2

Hello everyone,
So on the day it has happened it was all ok in the morning, I put in my password and the iPad did unblock. I did some stuff on the internet and then I saw a suggestion to update to a new IOS 7.1.2. I clicked on the update button and then it asked me for my password. I assumed that it should be my normal apple ID password, however the keyboard did not have letters, I mean I could only insert numbers. So then I thought that maybe it requires my normal 4 digit password which I use to unlock the iPad. So I typed it in and then my iPad said: "Wrong password" I tried again and again it would not work. So now my iPad is blocked and I cannot unblock it with my password.
Then I have decided to try to update my iPhone as well to see if i get the same problem and it did. Though I could unblock my iPhone with a 4 digit password I stopped using ages ago. Which seems to be very weird as I have changes my password so many times since that one so I have not idea why it has worked.
So my question is, how could this happen, what should I do now considering the fact that I am on holidays and the computer I synced my iPad with is like miles away. Could it be a some kind of virus? Before you ask me if I am sure whether the password is correct or not I wanna say that yes I am 100 percent sure that the password I am trying to use is the one. Maybe someone has that problem as well? Thank you all in advance.
I have posted this question to an iPad forum and got no answer, therefore since this problem has occurred on my iPhone as well i find it appropriate to start a discussion here.

It is not asking for a password but your lock screen's passcode.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!

Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!
By the way I'm using a MacMini and all operating systems are up to date including iTunes.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

Wrong Password while updating to 7.1.2

Hello everyone,
So today in the morning it was all ok, I put in my password and the iPad did unblock. I did some stuff on the internet and then I saw a suggestion to update to a new IOS 7.1.2. I clicked on the update button and then it asked me for my password. I assumed that it should be my normal apple ID password, however the keyboard did not have letters, I mean I could only insert numbers. So then I thought that maybe it requires my normal 4 digit password which I use to unlock the iPad. So I types it in and then my iPad said: "Wrong password" I tried again and again it would not work. So now my iPad is blocked and I cannot unblock it with my password.
Then I have decided to try to update my iPhone as well to see if i get the same problem and it did. Though I could unblock my iPhone with a 4 digit password I stopped using ages ago. Which seems to be very weird as I have changes my password so many times since that one so I have not idea why it has worked.
So my question is, how could this happen, what should I do now considering the fact that I am on holidays and the computer I synced my iPad with is like miles away. Could it be a some kind of virus? Before you ask me if I am sure whether the password is correct or not I wanna say that yes I am 100 percent sure that the password I am trying to use is the one. Maybe someone has that problem as well? Thank you all in advance.

The required password/passcode is the 4-digit passcode.
You should ALWAYS do a backup of your iPad prior to installing an iOS update. And you should NEVER do an iOS update when you don't have access to the computer you normally sync to. You have now learned an unfortunate lesson.
Entering the wrong password too many times has disabled your iPad and you need your computer to remove the disabled.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TS1368 My child has put in the wrong password on my phone multiple times, my iPhone now says "iPhone is disabled connect to iTunes", But when I try to connect to iTunes on my laptop it says unable to connect due to a password is on the phone? What do I do

My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?

You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password.

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password. I want to start over and I can't even get back in to do this bc it won't take any of my passwords. How can I start over completely?

You got a new laptop? try asking there or in Lion forum.
If it has Lion, use the Recovery Mode boot Command-R
Use that to erase and reinstall - it has network install ability.
Want MacBook Pro forum or Lion Community?
MacBook Pro
Lion Mac OS X Communities
New, as in from Apple, it would have asked for full setup.
Want to reset the password? (it is used then I'd wipe it clean and start over)
How to run the Password Reset utility in OS X 10.7 Lion

After my friend locked me out of my iPhone with too many wrong passwords I restored my iPhone and now it is showing that picture of a cable leading towards itunes and itunes says the sim is not supported but it is the original sim. How do I fix this?

After my friend locked me out of my iPhone with too many wrong password attempts I restored my iPhone via recovery mode and now it is showing that picture of a cable leading towards itunes, and itunes says the sim is not supported but it is the original sim. How do I fix this?

Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed.

How to enable my ipad air coz of wrong password and Findmy ipad air is on

How to enable my ipad air because of wrong password and i cannot recover or restore my device coz Find my ipad setting in my device is on. Itunes said this must be off before anything, but i cannot turn it off in setting because device is disable. Help me

Try DFU mode:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Z30 Stuck in wrong password mode

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