Z510 automatically shuts down at 99% battery, when running on battery

My Lenovo IdeaPad Z510 shuts down after 30-40 minutes when running on battery, without any notification. The battery level displays 99% battery.I've tried various troubleshooting steps, including gauge reset, charging for 10 hours when shut down, charging couple of times in BIOS mode. The energy manager says battery health is "normal". Battery report says :DESIGN CAPACITY43,200 mWhFULL CHARGE CAPACITY48,000 mWh My laptop is under warranty, but service center has refused to replace battery because report says it's healthy. Kindly provide some solution.

If the battery says its health is fine, it seems to me like its an issue with the motherboard. I'm not really sure how you'd go about checking that though especially since the service center won't let you send your laptop in. Might have to wait for someone else who knows more about it than me, sorry .

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    Message was edited by: AC202
    Message was edited by: AC202

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