Z520 answers seem to be all over the board but not helping

I'm trying to figure out where I am at with my new cell (sony Ericson z520a) and my isync
I have a powerbook 15" that is running at OS 10.4
isync is running at 2.1
My cell phone is S/E z520a thru cingular
Bluetooth will connect the computor with the phone and I can transfer photos between the two...
I try isync and under "add device" and isync finds the phone but says "isync can not connect to this device"
What am I missing? the isync page says the phone is compatible (which is why I got it)
All I'm looking to do is use this phone with this computor
what am I missing???

I went through this as well just a few days ago. I originally thought it has something to do with the new update to 10.4.5, but it might have been the phone. I've had mine for about three weeks. Its been quite a good phone for me, I don't usually like sony ericsson. The other day randomly isync wouldn't sync. the day before I had transfered some photos. maybe that screwed things up for isync some how. I tried to install new device and kept getting a message that my z520a wsn't compatable. It also had an icon which wasn't my phone though which was really odd.
I trashed all the prefs for isync, rebooted with bluetooth off, had the phones bluetooth off and trashed its stuff as well. After about two or three tries after that( because I was blown away this wasn't working!) It worked! I set it up like normal, made sure to set the preferances for syncing. and I've been fine, except one thing, I had put 9 contacts in the phone manually since syncing and there were two contacts that refused to sync. weird. I just made duplicates, synced and deleted the otthers that wouldn't sync. I know it does not like it when you make custom titles for phone numbers, like chicago store and downtown store ect.
This sounds crazy to put up with but so far this is my first hang up with the phone. It should work. Mine does really good.
I'm having a better time than my friend with a razr. just my 2 cents
I have a iMac G5
iSync 2.1.1
Tiger 10.4.5
newest sony build for sony z520a

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