Z6000 bluetooth mouse

I purcahsed an hp z6000 bluetooth mouse. I have beem following the instructions to go and download the software for this mouse. The software is no where to be found. I go the website following the link provided, I select my country and I select drivers and downloads and type in my mouse model number. I select my product name from the provided list and I am directed to a page that has "How to" and matching articles that will walk me through this ridiculous circle of trying to find the software link AGAIN, "User guides"which is equally non helpful and "More support options" which does not provide more support in the way of SOFTWARE!!! I'm so over this! I do NOT have a drop down menu to select my system as I have read that I should be seeing. Where the hell is the software for this **bleep** mouse????!

Hope you didnt return it.
I bought one, paired it with my macbook air 11, and it worked perfectly out of the box, including touch and scroll.
The mac treats it like the apple bluetooth mouse.

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No bluetooth mouse or keyboard on login on MacBook

Dear experts,
Over the weekend I made a fresh SL install (plus update to 10.6.1) onto a new harddisk on my white MacBook2,1. Imported my old users from the old 10.5.8 harddisk. So far things have been fine except for one:
At the login screen my bluetooth Mighty Mouse and Apple bluetooth keyboard do not work. I have to use the MacBook's built-in trackpad and keyboard. After login both bluetooth keyboard and mouse will work fine. Over time it is annoying as I normally work with an external HD display and the MacBook is positioned across the desk.
I have already tried enabling and disabling the "wake from sleep" and "open assistant if no bt mouse/keyboard is found at startup" options in the bleuthooth preferences. No assistant will come up. As stated above, once I log in the bluetooth devices will work after a few seconds.
Under Leopard 10.5.8 the bluetooth peripherals worked for login as well.
It seems like the bt driver is only loaded after login. Is this a "feature" in SL or can it be helped?
Your help and advice is appreciated.

Yes, I already tried re-pairing twice: Once using the bluetooth assistant and the second time the options provided in the mouse and keyboard preferences (configure bluetooth mouse). Neither did solve the problem. I should have written that in my initial post, sorry.
When I searched the discussions for my problem before posting I did see that some users have bt problems. But my devices work fine, they do not "disappear" in normal operation. They are only not reacting at the login screen.
Is maybe anybody else using a portable Mac together with bt mouse & kb? I was already thinking that if Snow Leopard detects the internal trackpad and keyboard it does not try to connect the bt ones (as you only need one strictly speaking). But then once I log in they work both and also in parallel (internal and bt) as they did in Leopard (sans Snow).

URGEND: After cloned backup neither usb nor bluetooth mouse recognized

ahhhhhh, help needed....
after bootcamp kills my complete system disc during installing xp i've cloned my backup copy onto my ereased system disc. every things fine (besides some errors) but now my macpro don't recognize neither the usb nor the bluetooth mouse.
the keyboard works fine and i've tried every usb slot and a powered hub without no luck.
the bt mouse getting recognized by the bt assistant, connect and ready, BUT it's not working. the "tray" symbol shows it's connected.....
i've tried the following: pr reset, board reset, permission repaired, new directory by diskwarrior = nothing
behind the error window of chronosync is another one from parallels which says that the "connectusb.kext" extension wasn't correctly installed.
i've tried to copy the extensions from my macbook parallels but the error still occurs.
i'm not sure but i think there can't be any connection between the parallels extension error and my overall mouse dis function, or can it be???
plz help, cause i've got no possibility to archive and install the system cause i'm on an non authorized tiger 10.4.11 system on an early macpro
thx sooooooo much/___sbsstatic___/migration-images/migration-img-not-avail.png
cheers and sorry for double posting

Just watching various posts on forums to see what I should do next. I updated to 10.6 from DVD, then went to 10.6.5, and my keyboard and mouse would stop working, and then start working again when I unplugged and replugged the keyboard (I have the mouse plugged into the keyboard). I don't want to spend all day unplugging and plugging my keyboard. I just went back to core 10.6 from the DVD, all my main software seems to work, so unless I have problems, I'm just sticking with core 10.6 until things get resolved.
I might try updating to 10.6.2, or 10.6.4, but not until I'm forced into it (when something is really not working on unstable). I do mostly music and video work. The only reason I updated was because something new I want to run (Wavelab 7) only works with 10.6. I usually never update my OS unless I'm forced into it, I'm way not an OS early adopter, I have work to do! I was truly expecting 10.6.5 to be OK, they've had plenty of time to get the kinks worked out. I wasn't expecting Apple to introduce new ones. Sounds like I'm not bothering with 10.6.6 now. 10.6.7 anyone? Do I hear .8?
Way to go Apple.

Bluetooth Mouse not working in Windows 7?

Just installed Windows 7 Ultimate 64bit on an iMac i5 with 20Gb
Everything installed correctly and W7 boots fine, even did the drivers for bootcamp before the full Windows install
Thing is I have the Apple slim Bluetooth Keyboard and Magic Mouse (that come with the iMac) it seems that the Mouse just will not respond??
The keyboard is working?? on Bluetooth but not the mouse and as i dont have a corded one to hand i am trying to navigate the whole Windows with my keyboard!!
please help how do i get Windows to see my Apple Mouse under bootcamp??

my exp is that my magic trackpad unlike in osx require ment to click it before it turn on and begin to respond to touch
but my bluetooth razer mouse don't work with blutooth so I connect it by usb which it also support could be that windows don't care for 2 bluetooth "mouse" input devices at the same time

Can i use a Bluetooth Mouse as a pointer/presenter in Keynote?

I was just wondering if i could a mouse, lets say logitech bluetooth mouse aa a pointer/clicker/presenter in keynote? Can i controll the slides with each left click and move backwards with a right click?
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Probably best to ask in the community dedicated to iWork for iOS.

Horizon2 Bluetooth mouse randomly locks up for minutes at a time.

The only solution is to re-pair the mouse (any bluetooth mouse, ive tried 3 and they all lock up) or reboot the computer, which is really bothersom when it locks up in the middle of something important and the only way to get out is use the touchscreen...
i have read the other issues from 2-4 years ago on other machines.
Those solutions did not work for me.
Please advise.

I have used 4 different bluetooth mice in trying to get around this, and i am 99.99% certain that the bluetooth hardware is junk.
The cursor stops moving completely. The buttons stop working completely.
Randomly, and for no reason, whatever paired mouse i have will abruptly, and without warning, disconnect itself from the Lenovo Horizon 2 - 27" that i just purchased, yet the bluetooth software still says it is connected.
The ONLY recourse i have, is to use the touch-screen to exit out of whatever i am doing, open up the bluetooth hardware interface from PC settings and un-pair/re-pair whatever mouse i am using.
I only have a single mouse paired at any single time, i have used several sets of brand-new batteries from different manufactures and containers.
Immediately before the mouse unpairs after the process is initiated, approximately 65% of the time, the cursor will bounce around the screen as if it were "catching up" and dumping whatever movements were "stored" by the computer before unpairing completely.
I have tested this several times by moving my mouse diagonally in a single random direction repeatedly immediately after the cursor stops moving. The apaprent "catching up" actually IS "catching up" as the random movements mimic whatever motions i made with the mouse immediately after it stops functioning, untill i forcefully un-pair it from the machine.
I need help with this, because having to un-pair/re-pair my mouse every hour or two or three is getting to be extremely frustrating.

Bluetooth Mouse no longer recognized

I connected a (Gigabyte) bluetooth mouse and used it for several weeks on my MBP, in both OS X and Windows 7, with no problems. Recently, it stopped connecting in both OS X and Windows 7, so I've tried several solutions that I've found (Removing Library/Preferences/SystemConfiguration and restarting, removing com.Apple.Bluetooth... and restarting, but my mouse continues to not show up in either operating system.
It seems like this is a somewhat common problem, but none of the solutions I've tried have worked. Alternatively, is there a way to completely reset my bluetooth settings?

I had the exact same issue. First, make sure to use the latest bootcamp drivers for your system. Mine was 5.0.5033. You'll need a wired keyboard and mouse to complete the installation. With Windows 8.1 and the latest bootcamp drivers loaded on the windows side, I went back to the Mac OS, and disconnected both the wireless mouse and keboard using the blutooth settings, then clicked the minus sign next to each to delete the pairings to the Mac OS. Then using the wired mouse and keyboard, I went to system settings, then changed the startup disk to bootcamp. I then restarted the machine and it came up in Windows. i used the wired mouse and keyboard to log in. One there, I was able to pair both the mouse and keyboard. The keyboard paired on the first attempt, and Windows gave me a code to enter. The mouse took a few tries and eventually paired. After I got both working in windows, then I went back into Mac OSX, and it took a few minutes but both devices automatically re-paired to the Mac OS, and now both work in both systems.

Bluetooth mouse and keyboard do not work

I purchased an iMac G5 about 6 months ago. I got it with a bluetooth mouse and keyboard. I have had trouble with it from day 1. Apple had me replace the logic unit, and it worked for a couple of weeks. Then as soon as the 90-day warranty for complimentary service ran out, it began working sporadically. Now it doesn't work at all. It says I don't have a bluetooth module installed or attached to my computer (which is what it said before the logic unit was replaced. The computer works fine with a USB mouse and keyboard. Had I known bluetooth was so tempermental and difficult, I sure wouldn't have got it with my computer.
Unless there is a smart person out there who knows what is going on, I guess I need to buy a new USB keyboard and mouse. Anybody interested in buying a bluetooth keyboard and mouse cheap?

Russell,
The warranty period on your mac is 1 year. The complimentry phone service period is 90 days unless you have a hardware problem. I'd say you likely have a hardware problem and will not be charged for the phone call.
I'd suggest 2 things:
1. Sign up for Applecare as has been recommended countless times.
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Bluetooth mouse no longer works

My Microsoft Bluetooth 5000 mouse no longer works after install of the latest 10.6.4 update
any reason this could be? (Also forgive the use of a microsoft mouse haha)

I had the same issue since the latest OSX upgrade. Bluetooth mouse 5000 just stopped working and couldnt be set up again.
I installed the latest Intellipoint 8 drivers from microsoft.
google microsoftmouse_d279.dmg and run it.
reboot the mac after installing.
going through the usual mouse setup in system preferences still gives you the same error so forget that. Instead, go to Bluetooth settings and add new device manually. finds the mouse and connects.
hope this helps.
BTW.. BT mouse 5000 is the best mouse i own and i have many!!! was devastated when it stopped working. Happy to be using it now again...

Brand new IMac 27 bluetooth mouse and keyboard not connecting for eight minutes after start up.

I have a new imac 27 that has worked flawlessly for three weeks.
All of a sudden, when starting up the mac boots fine but the bluetooth mouse and keyboard are non responsive. This state is maintained for between 7 and 8 minutes then both mouse and keyboard start working and continue doing so for the rest of the day....until the next restart and the whole saga repeats itself.
Both sets of batteries are fully charged.
I have scoured different sites and tried any suggestion that made any sense, to no avail. All I am able to do at the moment is to do the time, wait the 7 to 8 mins. and then all's good.
My first Mac and this is very annoying especially as Apple must be aware of this issue but no solution is forthcoming!
Any suggestions/workarounds would be great.
Thanks

if you are using rechargeable batteries sometimes they don't stay charged for as long as they should try using alkalaine batteries and see if the issue still persists.
also try doing an SMC reset, the following article tells how to do this:
http://support.apple.com/kb/HT3964

Bluetooth Mouse Driver Issues after updating to SP1

Greetings!
After upgrading to SP1 my bluetooth mouse stopped working. The dongle I'm using is being detected fine, and when I scan for the mouse I can find it, but when I try to connect to it I get a "Locate driver" message from Vista. When I let it scan for the driver it is unable to find anything compatible, so when I tell it to scan the CD that came with it again it finds nothing. It's like the Bluetooth HID Device driver is no longer working.
This is the dongle:
http://us.kensington.com/html/9403.html
This is the mouse:
http://us.kensington.com/html/12635.html
Some of the things I've tried:
Uninstalling and reinstalling the WIDCOMM Bluetooth stack. I've tried using Vista's Bluetooth stack instead of the WIDCOMM stack, with no luck.
I've also tried the Bluesoleil drivers with no luck there either, in fact those seem to break the dongle and Vista is no longer able to detect it.
I've tried the install CD that came with the mouse, but it seems that is for Windows XP only.
I've tried another Bluetooth mouse that produces the exact same results, with a CD that is for Vista.
Anyone else having this issue?

Just wanted to update this with an answer.
I'm pretty sure that running vsp1cln.exe was the reason why my Bluetooth and iPod stopped working. I reinstalled Vista and upgraded to SP1 without running that tool to clean up the install files and both bluetooth and my iPod are working again. It must clean up the driver files that they were using and the new files are not compatible or something. Not sure really.

Ipad 2 can't see logitech bluetooth mouse M557

Hi,
I made sure that this mouse would connect to my ipad 2 before I bought it and other bluetooth equipment. My iPad sees and connects to everything else but not the mouse. I am able to connect the mouse fine to my HP laptop.
I've checked the Apple website ant this logitech bluetooth mouse M557 (http://www.logitech.com/en-ch/product/bluetooth-mouse-m557) should connect to Mac OS and IPad 2. Is that simply not true or am I doing something wrong. I've checked the driver is up-to-date via laptop, I've restarted everything several times and I've tried googling to see if others have had an issue. The only think I've found is a way to "hack" my iPad but i REALLY don't want to do this!!
Can anyone help me please?
Thanks in advance!!

Anyone?

Kensington Bluetooth Mouse Problem With 10.4.3

After updating to 10.4.3, which updated bluetooth from 1.6 to 1.66, Kensington Mouseworks 2.8 no longer works with any of my Kensington bluetooth mice. A Kensington USB mouse works fine.
Neither Apple nor Kensington was able to resolve this. Any ideas how to fix this until Kensington updates their drivers ?

Original message was to Kensington:
I can set up my device - discoverable - pairing and so on, but cannot get to the settings - fast, slow, scrolling, chording, etc. As a matter of fact when I select mouseworks under my system prefrences I get a window saying that there are no Kensington pointing devices found, but yet I'm using the device. The tracking speed of the cursor is uncontrollable at times. I am running OSX 10.4.3. Any help would be appreciated, otherwise I render this mouse to have a mind of it's own and not too useful to me.
Their reply:
Thank you for contacting Kensington Technical Support.
As per the latest update from the concerned department, it has been observed that there are few compatibility issues between Mouseworks software and Bluetooth mouse on Mac OS X 10.4.3. Unfortunately, you are facing the same issue.
However, it has been proved that the issue is not with Kensington software and Apple is working towards releasing a patch for this.
Any solutions to date would be of great help.

Windows 8.1 and Apple Bluetooth Mouse and Keyboard connection

I recently upgraded to Windows 8.1 from Windows 8.0 Home and as a result I'm experiencing the following problems:
Apple Bluetooth Mouse - randomly dis/connects or freezes where I cannot move the mouse or it's very jerky or very slow.
Apple Bluetooth Keyboard - the keys will stick or freeze causing the redundent key presses (eg. yyyyyyyyeeeeeee).
I've done the following to fix the problem with no success:
Reinstall Boot Camp 5.0.5033 drivers
Reinstalled Bluetooth drivers from Boot Camp 5.0.533 individually
Unistalled both devices on OS X and reinstall them only on Windows 8.1
Reinstalling both on OS X and reinstalling them on Windows 8.1
Uninstalling all the drivers from the Device Manager and reinstalling them
One thing I have noticed is that under Devices and Printers I have two new devices (HID-compliant mouse and HID Keyboard Device) that were not there under Windows 8.0 in addition to my bluetooth devices. I have tried removing the new devices but they keep reinstalling themselves.
I have USB mouse that's connected and I've been able to use that without problems so I think there's a problem with the Apple driver or the Windows 8.1 bluetooth drivers.
Has anyone fixed this?
Thanks!

Just to point out the "Bluetooth Collaboration" setting I've found this:
Bluetooth Collaboration enables general purpose input/output transmit suppression protocol between the IEEE 802.11 media access control (MAC) and an external Bluetooth chip to minimize transmit interference. Bluetooth Collaboration is enabled by default.
And it is not enabled by default on some devices like on mine!
http://chasms.com/wireless_utilities/broadcom/props.htm#toc_51

Targus bluetooth mouse will not connect in bootcamp

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Bluetooth mouse will not connect my wireless mouse...
what works +every time+ for me :
use your fingers to move the cursor up to the bluetooth icon (top right of display)
click bluetooth icon, select user mouse / connect
then quickly move the cursor up (with fingers) so it touches or is very close to the bluetooth icon
and start clicking with your mouse (making sure the mouse is on obviously).
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Z6000 bluetooth mouse

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