Z77A-G43 USB troubles.

Hi there,
This week I did a build for one of my clients for wich I used a Z77A-G43 board and I'm having trouble with most of it's USB ports. Planned for the build was an Asus P8Z77 WS board for this workstation, but since my supplier couldn't deliver on time I was forced to pick another, the Z77A-G43 was recommended to me by my supplier and after reading a lot of positive reviews I gained enough faith to just go for it. Unfortunatly, I have ran into trouble with the board... :( Just my luck!
The USB 2.0 ports on the back function fine, but the headers on the mainboard and de 3.0 ports (on the back as well as on the 3.0 header) give me alot of headache.
The problem was noticed first when I tried installing the OS with a USB stick. First the install failed almost imediatly, telling me it couldn't find the medium. I thought it probably had to do that the install of the OS didn't have drivers for the USB 3.0, so I tried the USB 2.0 port on the front of the case (connected to header on the mainboard). This time the PC wouldn't even POST normal, no errors either.... it just hang there. I'm also unable to enter setup with a USB stick in one of the ports connected to a header on the mainboard. If I plug the same stick into the back, the system POSTs fine, can enter setup, and installed the OS this way. All is fine, as long as I don´t connect mass storage media to the USB headers on the mainboard.
When the OS was installed, I could connect a drive to the front headers and Windows will recognise the drive. I´m even able to read from and write to the drive. However, if I leave the drive in and reboot the PC, I have to take out the USB stick to be able to post (same thing if I leave a SD card in the reader by the way). Switching off legacy USB support in the bios lets me POST with storage media connected to the USB header, but if I restart windows with mass storage connected to the headers, it won´t recognise the drive once it´s booted.
This also happens with the card reader that´s connected to one of the headers. If I disconnect the cardreader and plug it back in with windows running, it finds the cardreader and I can acces my SD cards. If I restart the PC, it posts as long as legacy USB support is turned off (with it on it hangs at the POST), but as soon as windows is loaded, the cardreader isn't recognized and it doesn´t see the cards untill pysicaly I reconnect the cardreader. The bluetooth part of the cardreader is recognized just fine though, and also the webcam connected to a front USB port will start just fine on every boot. Just don´t expect a USB memory stick or the cardreader´s mass storage functions to work.
Is this a known bug with the BIOS at the moment? Or is this a case of defective hardware and do I need to RMA the board?
Things I did so far to help it;
Installed latest drivers
Updated the BIOS to version 2.7 (including the Intel ME) at that point I realized the connection between the problems in windows and the post / bios setup problems with the front USB headers and mass storage.
System specs:
Case: Fractal Design Define R3
PSU: BeQuiet Pure Power L7 (530 watt)
Mainboard: MSI Z77A-G43
CPU: Intel i5 3470 Ivy bridge
Cooler: Gelid Tranquillo rev2
RAM: Crucial Ballistix 8GB PC3-12800 (1600 MHz, CAS8, Non-ECC, 2 sticks)
SSD: Samsung 830 128Gb
HDD: WD Caviar blue 1TB (7200rpm)
Optical: Asus DRW-24B5ST DVD ReWriter
Cardreader: Akasa AK-ICR11 all in one cardreader with bluetooth
OS: Windows 7 Professional
Hope someone can shed some light on this...
Thanks in advance,
Michiel
PS:
I'm sorry for my bad English, it's not my native language and am not used to having to write in it.

I'm not keen on trying to flash beta versions of a bios onto the board, if I'd brick it it would be my own risk. I can compensate for power outages by putting the system behind a UPS, wich I always do, but I can´t compensate for bugs present in a prerelease. It´s just a risk I´m not willing to take, especialy if the problem isn´t one that more boards of the same type have.
If it's not a known issue I think I'll RMA the board... I mean, if other boards of the same type are not bothered by it, by all means, they (my supplier) can send me another one that´s not plagued with these gremlins.
Mainboard has been run on a testbed outside of the case already with one DDR3 2GB stick (Kingston valueram), same result. I will check the CPU pins, but to be honest, I would be VERRY surprised if one of the pins would be off.
Thanks for your help so far, but I think this will be one for my supplier to take back.    Hope I have more luck with the board they send back. Is the Z77A-G43 generaly a reliable board? Or would it be wise to request another board? I can't afford to having to tell my customer that the board I got back also failed... It will already miss it's deadline because of this, so I realy need to have a solution asap

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    company: Microsoft Corporation
    description: NT Kernel & System
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    description: NT Kernel & System
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    crash dump file: C:\Windows\Minidump\022413-9516-01.dmp
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    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
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    crash dump file: C:\Windows\Minidump\022313-10030-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF88002F26C30, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 2/23/2013 10:29:40 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022313-9516-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80000B9A850, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 2/23/2013 10:09:46 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\022313-9438-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0xB2C22)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002D0EC22, 0xFFFFF88006DDA6C8, 0xFFFFF88006DD9F20)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
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    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
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    Since I'm desperate, I'm just gonna go ahead and reinstall windows again. During the last successful pc run (after I took your advice), I ran MSI live update and installed the rest of the utility software. Maybe this did something to my drivers.... I'm really reaching the end of my possibilities :(

  • Z77A-G43 Problem | Big Ultra need help :(

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    Contact MSI. The forum does not assist in password hacking or bypassing. Have your proof of ownership handy as well. 
      >> Contact MSI <<

  • Z77A-G43 Issue - Bios not working

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    G.Skill Value Series 8GB DDR3-1333 Kit
    be quiet! Straight Power E9 580 Watt CM
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    Western Digital Caviar Blue 500GB
    LG GH24NS70
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    Quote from: HU16E on 27-June-12, 17:45:21
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  • Z77A-G43 No Signal Output is this right?

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    Quote
    What do we need to do to make the system post?
    Recommend to start a new thread and make a signature of all your systems components.
    >> Posting Guide <<

  • Z77a-G43 dual channeling problem

    Hello, I know some other people also had similar issues, but I couldn't find a solution.
    I was trying to see if the components were working before installing everything in the case, and I have a problem with my mobo Z77a-G43.
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    I also checked the pins under my cpu and they look fine.
    Thank you for your help.

    There have been allot of "memory compatibility improvements" in the bios releases. If your computer is perfectly stable with a single stick.
    >>Use the MSI HQ Forum USB flasher<<
    Flash to the attached bios using option 1 and point at the entire compressed archive then to your flash drive.
    Make sure this is your board:http://www.msi.com/product/mb/Z77A-G43.html#/?div=BIOS
    The attached archive will flash your bios to version 2.7 and the ME8.1 1318 firmware extension.
    I would suggest running memtest first (included with the tool) if any errors or stability issues, do not flash and proceed to try other memory.

  • Z77A-G43 Bios Update for Windows 8

    Hi,
    I am building a pc with the Z77A-G43 and will be running windows 8. Will i be required to update the bios and should i do this before installing the operating system or after?
    Thanks

    Update the bios first.
    Then format the Drive using diskpart to GPT, finally install from USB in UEFI mode.
    You can use the forum flash tool for all of this:
    >>Use the MSI HQ Forum USB flasher<<
    If you hit Shift +f5 at the selection screen to enter dos then proceed with formatting the ssd or hdd to GPT.

  • Z77a-g43 and power save mode

    All parts are new.
    ASUS gf gtx 560 ti dcII top, corsair 8 gb memory, intel core i5-3570K, 3,4GHZ soc 1155, corsair 600w, msi Z77A-G43 Intel Z77 1155 ATX
    Everything was running just fine for one hour. Loaded windows 7 /64 and some servicepack. Then suddenly I got the "power save mode". I´ve tried a different graphic-card with the same result. Took out the bios battery but that didnt hlp. Then tried another corsair 600w but no... The comp. starts, but with a black screen. No usb is working. Tried the blue vga on the motherboard but still a black screen. No beep.
    So, what to do? Buy a nother mb?

    Here are some other ideas:
    1.) repeat the process with a single stick of ram try each stick / try different dimms to see 1 stick is fault or a dimm is faulty.
    2.) Remove and re-seat the cpu, while the cpu is out, check the pins for damage.
    3.) Remove the mobo from the case and check for foreign objects shorting it out, while it is out, build the computer on a non-conductive surface with 1 stick of ram, cpu, cooler and psu and test.
    Pay careful attention to extra stand offs under the motherboard.

  • Z77A-G43 MS-7758 not able to WoL

    So i have been trying all day to get my Z77A-G43 MS-7758 motherboard to Wake on LAN. I have followed every single step there is to follow and i even get the Magic Packet fine when using the WakeOnLan monitor.
    However here is where the problems start to occur. As soon as i turn off my computer it does not work. These are the settings in the BIOS:
    Wake on LAN is set to: BIOS
    Wake by PCI and PCI-Express: Enabled
    Wake by USB: Enabled
    EuP 2013: Disabled
    I have tried fiddling around with the network card settings in windows as well. But i am actually not really sure if these settings can actually affect the Network card when the computer is not in windows. Also when i try to disable of the setting called: Allow the computer to turn off this device to save power in the network card properties, it just enables itself as soon as i click OK.
    EDIT: Also the green light on the lan port turns off, not sure if it's supposed to with WoL enabled.
    Is there any help to get here? Any suggestions as to what i may try or am i forever doomed?
    Sincerely Synit

    Quote from: Svet on 24-January-13, 22:51:21
    see https://forum-en.msi.com/faq/article/wake-on-lan
    Thanks for the quick response, i did follow that guide and found out that the option: Only allow a magic packet to wake the computer needed to be disabled. And that fixed it temporarily.
    However i have ran into a new problem. Each time i start the computer that setting resets back to default and i cannot get it to stay off for some reason. Do you have a solution for this as well?
    Thanks again sincerely Synit

  • Z77A-G43 Memory Timings Messed Up

    I'm having trouble with the memory on my computer, and eventually after some searching, I found out that the timings are off (11-11-11-28 instead of 9-9-9-24). I don't know how to change the timings, and I've looked around on the internet for a while and I haven't found anything on manually setting the timings. The XMP is set to 9-9-9-24, but when I enable it and reboot, nothing has changed, and it still fails MemTest86. If someone could tell me how to change them, that would be great. Thanks.
    Edit: Sorry, I completely forgot, here are the specs:
    Intel i5 3570k @ 3.4 Ghz (no overclock)
    Z77A-G43 BIOS v2.4
    G Skill Ripjaws X DDR3 1600 Mhz, 8 GB, 2 sticks
    Powercolor Radeon HD 7850, 2 GB
    OCZ Agility 3, 120 GB, SSD
    Windows 7 Home Premium
    OCZ ModXStream Pro 700W, 25A

    Try with just 1 stick of ram then the other, see if one stick is defective.
    If you are able to enter bios, load optimzed defaults first.
    Quote
    and I'm sure there are more than 4 that are compatible?
    There are, I usually just stick with Corsair or Mushkin because they have always worked for me.

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