Z77A-G65 Boot Issues

Here is the Build:
1. MSI Z77A-GD65 Gaming LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
2. ASUS GTX650TI-O-1GD5 GeForce GTX 650 Ti 1GB 128-bit GDDR5 PCI Express 3.0 x16 HDCP Ready Video Card
3. COOLER MASTER GX 450W RS450-ACAAD3-US 450W ATX12V v2.31 80 PLUS BRONZE Certified Active PFC Power Supply
4. Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel HD Graphics 4000 BX80637I53570K
5. Western Digital WD AV-GP WD20EURS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive Bare Drive
6. SAMSUNG DVD Burner SATA Model SH-224DB/BEBE
7. ARCTIC Alpine 11 Rev. 2 CPU Cooler - Intel, Supports Multiple Sockets, 92mm PWM Fan at 23dBA
8. G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200) Desktop Memory Model F3-2400C11D-16GXM (2 Sticks)
I assembled the entire system and then put the Windows 8 disk in the optical drive. Powered up the system and windows started to load. Got a blue screen showing the Error 0xc00000e9 with a possible I/O for the hard drive. checked all connections and tried again with the same result. Powered down the system and tried a different SATA port. Got the same result. Tried all of the SATA ports and still the same thing. Tried a Windows 7 Pro disk and got the same result. Suspected a bad cable, swapped it and same result. Suspected a DOA HDD, put in a new HDD, this time a Seagate 1TB SATA drive and got the same result.
I did some research to see if anyone else was having the same problems as me. Followed a thread on another site that mentioned re-flashing the BIOS and the step they received from Tech Support. I downloaded the latest BIOS from the MSI website, installed in on a FAT32 USB stick and flashed the BIOS with the M-Flash utility. During the flashing, the system rebooted and gave me a black screen. Here are the steps that the site listed:
1. Tech Support originally had me attempt to clear the CMOS. When this failed to work, he had me attempt to flash the bios.
2. Downloaded latest version of BIOS to usb flash drive (The drive was FAT32). Comes in a zip file. Unzip, and only needed the E7751IMS.A50 in the root directory of the flash drive.
3. Plug in flash drive to back panel connector while computer was OFF.
4. Flip the multi-bios switch to the second functioning bios.
5. Once into the bios, flip the switch to the primary bios.
6. Run the m-flash.
7. Once completed flashing, it rebooted twice before powering on.
8. Computer now runs fine.
Now when the system starts up, I get a black screen. There are different codes that post on the MB during to boot process with the BIOS switch in the A position Code 62, Code CA, Code A2. After A2 post on the MB, It detected a change in the system and asked me to hit F1 to enter setup. I hit F1 and then in went to another screen, where I hit F1 again to enter Setup again, but it wouldn't let me select F1. Then the system rebooted, gave the same codes but stopped at A2. I also have a an A2 on a black screen in the lower right hand corner, and no options listed. It sat there for approximately 2 minutes then shutdown. I Restarted and got Code 9d but the screen showed CA in the lower right. Then system shutdown again after about 1 minute.
Moved the switch to Position B and powered up got Code 62 and a black screen with a cursor in the top left. No other info displayed. System shutdown after about 1 minute. I restarted the system again and got this: Code 72, rebooted on its own after 10 Seconds. Code 55, rebooted on its own after 10 Seconds. Code 49, rebooted on its own after 20 Seconds. Code b6, system shut down.
Moved the switch back to Position A and restarted got these codes: Code 72, rebooted on its own after 10 Seconds. Code 56, rebooted on its own after 10 Seconds. Code 4F, then system shutdown.
I have tried clearing the CMOS many times and get the same results.
Any thoughts?

Just to be clear, you are unable to boot from either bios now?
Have you tried this with only a single stick of ram installed into DIMM 2, onboard vga, psu, cpu and cooler?

Similar Messages

890GXM-G65 Boot issue (onboard video?)

Well i was going to upgrade my computer with this mobo and a new video card and ofc new ram and cpu since i was still on ddr2 and dual core. well i go to put everything together and at first when i had the video card in there it was booting up fine with one beep every time it showed the bios thing. The first problem was though that after the post screen happened it sat there so long at the black screen with blinking cursor before going into the windows 7 setup, the cd drive kept spinning up in bursts during that long wait. And also the bios was only recognizing half the memory when i put them in slot 1 and 2 so now in slot 1 and 3 they are always recognized. Then after i got into the gui part of the w7 setup about halfway through it would either freeze or restart (mostly restart) but not part of the expected restarts that the windows installation does. So i took out the video card thinking maybe that was the cause and tried to just use the onboard video. Now when i try to boot it up all the fans start spinning, cd rom spins up but no signal is ever sent to the monitor like it was unplugged, and also i dont see any activity from the hdd based on the front led and also the keyboard never lights up (blue backlit keys) and mouse laser never comes on. I did get a chance to run memtest for a few passes and no errors, so not really sure what to do now. anyone experience something similar?
Motherboard: MSI 890GXM-G65
Hdd: Crucial M4 CT064M4SSD2 2.5" 64GB SATA III MLC Internal Solid State Drive
cpu: AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 125W
ram: G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-14900CL9D-8GBSR
psu: 700w coolmax psu (the same psu used in the last system so i know its not bad, maybe under rated?)
and actually got a cmos checksum bad error one of the last times i was able to boot up

well apparently it seems as if that might have been part of the issue, but it still wasnt fully resolved. I actually did have a 7200 1TB seagate drive in there that was plugged in to the psu but not connected via sata because i didnt want to make the mistake of wiping it. i unplugged the power from it and it booted up to the bios screen where ( i know i had previously set it to internal video after i took out the card ) it read pcie so then i changed that, rebooted and proceeded to install windows 7 ultimate.
so i sucessfully install it all the way through but now it freezes every so often and actually got a bsod it memory dumped and restarted. it just randomly restarts like when i try to get my experience rating, and other stuff. i was able to install all the latest drivers and everything so im not exactly sure whats going on here.. could it be the PSU? or could it have something to do with my ram not being compatable or not being ran at the right voltage or other setting?
I did a few different PSU calculators and none of them even came close to needing 700 w and i even selected 2 physical cpus just to see if that would push it over.. and i also ran my old system with no probs on it although it was only a dual core ddr2.
I also have a front panel sound blaster x-fi plugged in
Also the cpu temp is 30-34c every time i check in bios, so i dont think its a heat prob

Z77a g43 boot issues

We'll start with specs
z77a-g43 motherboard
560 gforce video card
kingwin mach 1 psu
wd caviar black 1tb hdd
kingston 4gb ddr3 ram x2
razer mouse and keyboard
and then I don't remember the exact cpu but it's an i7 @ 3.4
I having issues with the system booting. Every so often when it gets turned off it would get hung up on an A2 error during post and a restart or two would fix the issue, but it is no longer doing the trick. Reading around a little bit I tried unplugging just about everything in an attempt to just get it to boot. Having just the cpu, psu, ram, and mobo going I get an A0 error. Plugging the hdd back in I get a B4 error and with the keyboard added in I get the A2 error. After removing and reinserting a stick of ram it actually booted to windows. I cannot recreate this though so I am thinking it was a fluke. I tried plugging the gpu back in to get an A2 error and then the mouse to get a B4 error.
I checked the cpu for signs of damage to see none, and I've flashed the cmos. When it hangs on one of these errors during post I can press tab and it will say that it is entering setup but then never does. I have never updated the bios so it is still sitting at the default.
I've read a few posts talking about various compatibilty issues that can arise with an un-updated bios, but it has been running fine for just around a year. This only happens from a cold start and is the worst case of the issue to date. Any advice would be appreciated.

With both sticks in I was getting A2 and with each individually plugged in I get the same error. Intermittently I will see the B4. Clearing cmos let's me into the bios, but if I haven't just cleared it, entering the bios just hangs forever. Bios is showing all 8 gigs of memory being read with system temps fine. Voltages all looked fine too. Attempting to save changes and reboot will leave me with a black screen. Discarding changes will get me to Windows. Also bios reminded me that my cpu is the i7-2600k if that helps.

Z77A-GD65 boot issue!

Hey.
I have this Z77A-GD65 motherboard which I bought around July 2012, which has been working great until this morning. First of all, I don't do any overclocking, It has no meaning to me and I didn't change anything on the BIOS, not even used it prior to this problem.
Problem is, PC won't post, It will turn on for 3-4 secs until reaching debug code 55 then it will simply shutdown and restart by itself, going into a cycle, just let me repeat, there is no BIOS, no post only black screen.
I tried switching Bios A and B, clearing data on both Bios A and B, replacing the Bios battery. I replaced the Core i5 3750K with a Core i7, I changed memory sticks, even replaced the 670 GTX card with a 660Ti card. Replaced my CoolerMaster PSU with a Corsair one and none of these changes helped.
I did this both inside the case and outside the case and gave the motherboard a good airblow to remove the little dust it had on it.
All the other component worked just fine in another PC.
So basically, I did every troubleshooting I know, It feels like a shortcut but I inspected the motherboard and it seems to be in good physical condition.
I think it needs a RMA, whats the best thing to do now?
Thx for any help!

You are in South America?
You could also just email [email protected] if you wished. Might be recommended if that is the case due to the nearest service center being in the USA. Unless they opened a new one recently.
Yup:
Quote
South American
MSI Computer do Brasil Ltda
Tel: (+5511) 4949-8888
Fax: (+5511) 4949 8808
Website:http://br.msi.com/
Sede Central de América Latina
Dirección: 901 Canada Court, City of Industry, CA 91748 U.S.A.
Tel: + 1-626-913-0828
Horario de Atencion :Lunes-Viernes (9:00AM - 6:00PM PST)
Para enviarnos un e-mail, por favor diríjase a alguna de las siguientes direcciones:
Departamento de Placas Madre, Tarjetas de Video & AIl-in-One PC
Ventas: [email protected]
Marketing: [email protected]
Departamento de Notebook PC y Tablet
Tel: + 1-305-591-2229
E-mail: [email protected]
Centros de Servicio Autorizados para Notebooks en Latinoamérica
Por favor ir a la página de Servicio y Soporte en la Sección de Centros de Servicio.
Departamento de Soporte Técnico RMA(toda linea de productos)
RMA: [email protected] o marcando 1-305-591-2229 (opcion 5)
Soporte técnico: [email protected] o marcando 1-305-591-2229 (opcion 5)
FAX:
Soporte Técnico & RMA : +1-626-581-1551
Ventas & Marketing: +1-626-913-0818
Departamento de RR.HH. : +1-626-913-0819
Departamento Contable: +1-626-913-0897

MSI Z77A-G65 - Need help with Overclocking

Hi all, I will list hardware first:
Motherboard: MSI Z77A-G65
Bios: Version 10.8
Graphics: 2x GIGABYTE GV-N670OC-2GD GeForce GTX 670 Windforce OC 2048MB in SLI
Power Supply: Seasonic SS-1250XM X-Series
CPU: Intel Core i7-3770K Quad-Core Processor 3.5 GHz 8 MB Cache LGA 1155
Memory: Corsair Vengeance 32GB (4x8GB) DDR3 1600 MHz (PC3 12800) Desktop Memory
Optical: 2x Lite-On Super AllWrite 24X SATA DVD+/-RW Dual Layer Drive
HDD: 3x Seagate Barracuda 2 TB HDD SATA 6 Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive
HDD: 1x Seagate Desktop HDD 4 TB SATA 6Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive
Sound: Creative Sound Blaster ZX SBX PCIE Gaming Sound Card with Audio Control Module
SSD: 1x Plextor 512 GB SATA III Solid State Drive PX-512M5P
Cooling: Cooler Master Seidon 240M Liquid CPU Water Cooling System with Copper Heatsink and 240mm Radiator - 2 Fans
Operating System: Windows 8 Pro x64
Case: Cooler Master Cosmos II - Ultra Full Tower Computer Case with Metal Body and Hinged Side Panels
Alright, now you see what I have. That is just about everything excluding things like my wireless mouse and keyboard.
So, I have been perfecting this build for awhile now, but I'm not the most experienced at overclocking. I've used about 5-6 motherboards during about a year trying to get my 3770k to overclock. Yes, I wasted quite a bit of money. I recently RMA'd my CPU because I thought it was defective since I failed to overclock. Now, I have a brand new one. Then, I switched my 2133 G.Skill Sniper memory for more basic Corsair memory. I thought possibly it could have been my memory that was causing issues since it was about the only non-new part left up until now. Now, this build is has all completely new parts. I don't think anything is defective. Lastly, my OS has recently been installed. About 2 days ago. All drivers /windows updates are up to date.
Alright, I gave my opinion on my hardware / OS and explained that. So, now I will try to explain my overclocking attempts. I first tried to overclock using the basic OC Genie II settings untouched. However, that didn't work out for me. I did get BSODs eventually or programs that crashed. Sometimes, games have crashed. I'm not doing anything overly important on this computer. I have a lot of other non-overclocked computers for various things like work ect. So, I am free to be able to play with this computer and try to get it OC'd properly. So, don't worry about that. I've read about 10-20 guides on overclocking and such, and for some reason I can't get things to be stable to the point that programs don't crash or fail. It seems with the Z77A-G65, there's no offset voltage tweaking option. If there is, I can't find it. I've read a lot that if you disable all power saving and use a fixed voltage that it can be more stable than using an offset voltage. Higher temps and more power usage I know.
So far, I've tried both, and neither have really worked for me. If I put vdroop offset control to 100% my temperatures increase but it can handle it. So, I tried setting the CPU to be fixed at 1.3 while at 4.5ghz. That was still not stable. Prime was ok, but some games and programs crashed. So, it wasn't stable for real world usage. Most of the time actually prime will be ok unless I try to put it at 4.8ghz with mostly default settings. So, after I tried 4.5ghz and 1.3 fixed voltage with no power saving options on, I tried bringing the voltage up to 1.350 which increased the temperature under load to about 85C. This wasn't stable either, so I went up a bit higher, well alot in overclocking standards. I went up to 1.4 just to see the temperatures and it got up to about 85C a occasionally higher. This was not stable either. So I tried turning off all C states and other power saving options and setting the vdroop offset control to 100% while also setting the voltage to auto. This wasn't stable. Usually when I set the voltage to auto , it will crash at anything above 4.7ghz and not boot. Anything below that it will boot, and even be capable of running prime or intel burn test, but it won't remain completely stable with all applications. Even basic programs like Firefox crashes sometimes. I do have one program that is pretty nice for benchmarking in the real world, and that's Amazon's cloud drive uploader. I ran it for a bit and it will eventually crash if I'm overclocking. I have tried some games like Diablo 3, Borderlands 2, ect and they have crashed as well on a clean windows 8 install.
I've also tried some of the turbo templates that only OC during turbo boost but idle at normal speeds/ 1.6ghz. This wasn't stable either. So, I'm at a loss, I've tried Turbo overclocking, Fixed voltage overclocking, offset voltage overclocking, power saving options on , and power saving options off. No luck. Any help would be appreciated. Thanks.

First off, Ivy CPU's under conventional cooling solutions are terrible OC'ers. 85C is too hot for everyday use under stress. Mid 70C's or better still, less is recommended. All significant power saving features are lost once the CPU V. is taken out of Auto. VDroop at 100% supplies the most voltage and decreases it as the percentage is lowered. Turbo OC is often the best over a CPU Ratio OC. From what I can read, the CPU you have is average and should run stable at 44X or maybe 45X on Auto CPU V., all power saving features intact.
32GB of RAM is great for rendering, graphics and audio/video creation, but if the goal is a gaming machine, 8GB to 16GB is more than enough.
Added: Recommended settings; SA 0.965-0.970v's, PLL 1.82-1.84v's, I/O 1.07v's.

The Mac HD has booting issues - how do I make a clone that is free of these?

I spilled water on my MacBook Air (10.6.8) and now it has booting issues.
When I shut it down, the power button doesn't work to boot it. But when I close the lid, it powers up. However even when I shut it down AND close the lid, it keeps booting up and staying on.
So I have to send it for repairs.
I cloned the Mac HD using Carbon Copy Cloner and put the clone using Migration Assistant onto the new machine (MacBook Pro - 10.7.2). Now the MacBook Pro won't boot at all. Before this, it was working fine.
So I want to know how to make a clone of the Mac HD of the MacBook Air that won't have booting issues when I migrate the clone to another machine.
I have to make a clone of the MacBook Air before I send it off for repairs as the last back up is quite old and out of date.
Also the fact that the Mac HD of the MBA has booting issues affects the ability to access the Boot Camp (Windows 7 partition) as now I can't even boot the new machine. (But I am asking about Boot Camp in another section.)
It seems like a catch-22 situation. I can't fix the booting problem until I send it off to the repair center to get the computer fixed. And yet the booting problem is preventing me from making a usable clone of the Mac HD.
I think the booting problem is a software problem because the MacBook Pro was working perfectly before I migrated the Mac HD of the MBA onto it, The MBP is only two days old. I migrated another Mac HD backup (one I made before the booting issues came up) onto the MBP on the first day I bought it and the MBP worked fine.
Do you think I will just have to clone things separately manually? I mean should I format an external hard drive, plug it in the USB port, and transfer the files I need to save? What files/folders should I save? Can I move folders or do I have to move files? I have many files in Desktop, Downloads, Documents. I also want to save my applications. I want to save the BookMarks of Opera, Firefox.
Will this take a long time? I have used about 200 GB of the MBA's hard drive.
Any advice? Thanks.
I don't use Time Machine and am not confident about using it. Will it be substantially different to CCC in the way it clones files? Will a Time Machine clone after migration contaminate the second computer with booting issues?
I am not so worried about the booting issues on the second computer. I know it's from the faulty clone and nothing to do with the machine itself. I can take it to Apple Genius Bar and they will probably be able to reinstall a new operating system on the machine and I can start from scratch, I think. I am more worried about how to save and restore my data from the old machine. Thanks for any advice.

applecore_eater wrote:
I cloned the Mac HD using Carbon Copy Cloner and put the clone using Migration Assistant onto the new machine (MacBook Pro - 10.7.2). Now the MacBook Pro won't boot at all. Before this, it was working fine.
Ok, you used Migraine Assistant to try to transfer the account from the clone drive to the MBP and it didn't work, that's ok, it can be fixed by command r booting into Lion Recovery and simply erasing and reinstalling Lion from Apple's servers. (AppleID)
I suggest you transfer the account data manually because the clone is a copy of a failing drive/corruption, use the same name in System Preferences >Accounts, drag and drop files transfer and hold option key, click on Purchases in crapStore to redownload to the new machine, install other programs from fresh sources. Cleaner machine that way. So that shoudl fix the MBP.
in the future, try to avoid Apple's "answers" like Migraine Assistant as much as possible, it's really not reliable in any sense in actuality.
So I want to know how to make a clone of the Mac HD of the MacBook Air that won't have booting issues when I migrate the clone to another machine.
You can't boot a clone of OS X from another type Mac on another type Mac, only the same exact machine model.
In your case the Migraine Assistant didn't work, so you'll have to manually install.
Also the fact that the Mac HD of the MBA has booting issues affects the ability to access the Boot Camp (Windows 7 partition) as now I can't even boot the new machine. (But I am asking about Boot Camp in another section.)
Well it's possible that Windows or something messed up the GUID partition map of the Mac, why it has booting issues. Likely why Migraine Assistant didn't work.
You'll have to set up BootCamp again on the new MBP machine, talk to Microsoft about validation on the new machine and return your Windows files, programs from fresh sources.
Likely you got malware and it was trying to write to the boot sector of the Mac, mistaking the MBR portion of the GPT for a full Windows one. This also happens when Mac users try to install Linux on their Mac's.
Unless you need full hardware performance, you really should look at virtualization software like VMFusion, Parallels Desktop or even VirtuaBox (might be outdated) and run Windows in a window on OS X instead. Much easier to recover from malware that way.
It seems like a catch-22 situation. I can't fix the booting problem until I send it off to the repair center to get the computer fixed. And yet the booting problem is preventing me from making a usable clone of the Mac HD.
Well if you make a clone, it's going to be junk any.
What you need to do is fix the new MBP machine first then use Firewire Target Disk Mode (firewire 800/400 cable and adpater if needed) and grab a copy of your files off the sick Mac or off the sick clone.
The drive is likely fine, it's just not booting and that could mean some sort of malware/drive/data corruption.
You'll have to install third party software on the new fixed MacBook Pro to read the NTFS drive format of the Windows 7 bootcamp parittion when the sick MacAir is in Firewire Target Disk Mode.
http://www.paragon-software.com/home/ntfs-mac/
https://support.apple.com/kb/HT1661

Boot issues

When I boot my computer (MacBook Pro, 15", Early 2010, 4GB RAM, 320GB HD, 2.4GHz Intel Core i5), it does nothing for quite awhile, and eventually gives me the folder with the question mark on it, signifying it can't find a startup volume. I think I know why, but this has not helped me fix the problem.
I used Disk Utility to partition the internal hard drive so I could install Linux (Ubuntu 10.10) and dual-boot. I used Linux to reformat the partition and used one of the 134MB spaces between partitions (the one at the end of the drive) as Swap space for Linux. I installed Ubuntu, and it worked fine. I could use the built in boot manager (holing down the option key at startup) to boot into either operating system.
That was last night. This afternoon, I booted up the computer, and it gave me the flashing question mark folder and wouldn't boot. I connected it to my iMac (20", Early 2009, 2GB RAM, 320GB HD, 2.66 GHz Intel Core 2 Duo) via a FireWire 800 cable and started the laptop up in Target Disk Mode. I started my iMac up holding down the option key to get it to look for the (possibly) bootable hard drive of the laptop. It did not find it, but displayed only the boot volumes normally available to it (Mac OS X 10.6.7, Windows 7 Ultimate, Mac OS X 10.5.8). I then shut down the laptop and proceeded to start it back up. Miraculously, it booted of its own accord into Mac OS X (10.6.7). I later booted the machine into Linux and began dinking around with some settings to get the illuminated keyboard to work. I did not entirely succeed, but the laptop was still working fine. I shut the clamshell to put it to sleep (while in Linux), and about an hour later, upon opening the clamshell, all I got was a black screen and the mouse pointer (as if it was stuck trying to get me to enter a password to unlock the screen). On rare occasions, this happens to me under Mac OS X as well, and I have usually been able to resolve it by shutting and opening the clamshell. After waiting a few minutes, I tried this, and when it failed, I decided to force shut down the machine, as I have had to do sometimes when this has happened under Mac OS X. Upon restarting the computer, I got the flashing question mark once again. I tried holding down the option key on startup, but only got a mouse pointer against a blank grey screen (like the boot loader screen, but without any icons). I tried zapping the PRAM, starting up in Safe Mode, starting in Verbose mode, holding down the x key, then Command-Option-O-F (then realized that wouldn't work since Apple doesn't use Open Firmware anymore), and also tried Command-Option-V-R, but that also appeared to do nothing. I just got the question mark folder each time (except for resetting the PRAM: that worked, but then I got the question mark folder).
I repeated the same steps as before (Target Disk Mode, etc) to see if they would miraculously fix the problem a second time (I still don't know how they did the first time), but to no avail. I fully booted my iMac with the laptop connected as a FireWire disk to attempt to use Disk Utility on it. Disk Utility did not recognize the drive. I checked System Profiler. It recognized that there was a Target Disk device attached to my iMac, but it did not list any hard drives under it. I proceeded to boot my laptop from its install DVD, which worked. However, Disk Utility on the pseudo-OS that is on the install DVD failed to recognize the internal hard drive. I checked under the Serial-ATA section of System Profiler. It showed two connections, one for the DVD drive, and I presume the other for the hard drive, but the hard drive one showed nothing connected to it. It simply listed a few specs on the SATA port.
I decided to boot my laptop from my iMac's internal drive. I reversed the roles of the machines, my iMac now being in Target Disk Mode, and the laptop trying to boot from its hard drive. I held down the option key at startup so I could choose what to boot from. I choose Mac OS X 10.6.7, and the machine started to boot. Just before it should have gotten to the brief blue screen before the login screen, it had a kernel panic, and the grey came down the screen and told me to restart the computer. I did, tried again, got the same kernel panic, so I decided to try Windows 7. When I selected Windows from the boot manager, it seemed to try to start up in Mac OS X (10.6.7, because 10.5.8 wasn't connected), but never got past the grey Apple icon. After a while, it started occasionally flashing a circle with a line through it, and sometimes the question mark folder, but always switched back to the Apple icon quickly. After at least 10 minutes, I decided to shut down the computer. I then tried booting Mac OS X 10.6.7 in Safe Mode. After showing the progress bar (it only got about half completed before it vanished, but it took a long time to get halfway) for awhile, it eventually successfully booted to the login screen. I signed in, and opened Disk Utility. Nothing. I checked System Profiler and got the same result I had from the install DVD. I shut down the computer, and tried to boot it normally one last time. Nothing.
Does anyone have a clue what's going on? I can understand why the computer would be having boot issues, with my shaky installation of Linux, and all, but I can't understand why nothing will recognize that the computer's internal hard drive exists.
I do have AppleCare for the laptop, unless I've voided the warranty by installing Linux. Should I send the computer in? (I'm over 250 miles from the nearest Apple Store). Is there anything I could do by opening up the computer (I know that would void the warranty if I haven't already). I do have a backup of most of the data, but the backup excludes some video files because of their size. Luckily, I do still have them on MiniDV tape if I have to reimport them.
I feel like I've tried everything, but I wouldn't be surprised if I've missed something obvious…
Thanks in advance for any ideas, suggestions or answers!

Update 2: That successful boot seems to have been one of about four flukes. For some strange reason, my computer will successfully boot into Mac OS X and Ubuntu, but only on rare occasions. There seems to be no pattern, but every once in a while, the computer will decide to recognize it has a hard drive.
Any thoughts?

Booting issue on a new installation on Acer Aspire 4752 laptop.

Hi All,
     I have done a new installation of OS on a Acer laptop stated above. However, due to some reason, during the booting up process, it will always stuck at screen right before it enter into the logon screen. I will have to press
Enter in order to move it, as if there is a "press Enter to continue...".
     After this "enter" key, everything else works normally. However, this is pretty annoying and I could not sent this laptop back to my enduser because of this trivial issue.
     Some other information as below:
This is a new OS and no other apps is installed. Though now it is patched (with Microsoft patches). But it happens since the first boot after install.
In according to Device Manager, all drivers are in place. No exclamation mark and error.
Event Viewer shows no error for the boot up.
Safemode (command prompt) shows that it is stuck at loading "classpnp.sys".
     My questions:
It will be good if there is already a resolution. :)
How to diagnose, or identify which apps actually waiting for that "enter" to move on?
     Thanks!
wsn

Hi,
For the boot issue, first I suggest you use startup repair if you have an installation disk, check if it can detect and fix some certain problems.
Or run sfc/scannow in command prompt in recovery console, check if it can make any difference.
If doesn’t work, then try “Enable boot logging”, then check the log called ntbtlog.txt, usually located in system drive\Windows.
Advanced startup options (including safe mode)
http://windows.microsoft.com/en-in/windows/advanced-startup-options-including-safe-mode#1TC=windows-7
You can also share a screen image with us about the “stuck” screen.
Regards
Yolanda
TechNet Community Support

Windows 8 Laptop Boot Issue (and other related problems)

My Toshiba Satellite S855D-S5148 laptop was bought about a month ago, but it's been giving me issues for the last week.
The most significant one was a boot issue, where out of nowhere, the PC would not start, and after a hard restart, I received an error message saying Windows was not able to start. So I called tech support and they guided me through a PC refresh. That seemed to have solved the issue until twenty minutes later, when my system froze and I could not move the cursor let alone use any applications. So I did a hard restart again, and tried to do another PC refresh until the laptop 'clicked' and shut off. I restarted again, and my system seemed to be working normally until two days later (I did not shut it off or restarted it during this period, only kept it in hibernate when not in use).
Upon trying to use my laptop, it said Windows was reconfiguring. Afterwards, I received an error message saying that Windows had to restart due to 'this problem,' though the problem was not specified. The error message included a list of file addresses that presumably contained a description of the problem, but I can't access the files because they don't show up when I search their addresses. They are .dmp and .xml files, respectively.
Is anyone familiar with this problem? I wish I could return the laptop but it's a couple of weeks shy of the return period (Staples has a measely 14-day return period, but I didn't think I'd have to use it). I don't want to go through the hassle of shipping it off to Toshiba for repairs. Would reformatting the laptop solve the problem? I wish I could attach the .dmp and .xml files to this post but I can't locate them. I'd try using the recovery disks, but they were recently destroyed in a flood.
Any comments, advice, and/or suggestions are very much welcome!

Happy to learn the hardware is fixed.
I was told they could not do so without the product key. ... Any ideas as to how I can get my product key?
Everybody should know by now that there is no product key for preinstalled Windows. The OEM has it locked into the motherboard.
As I've said over and over, recovery media will restore the hard disk to its original out-of-the-box contents. Windows will be activated.
Windows is not installed during this process. Everything on the hard drive is restored. It's an important distinction.
-Jerry

Safe boot issues tried everything

Howdy From NZ
I have a MBP with a bad case of safe Boot Issues
Things I have tried:
Disk Repair
Checked S.M.A.R.T status of HDD under linux and run a full surface scan to check HDD is fine
Replaced SATA Cable
Reloaded OSX (upto yosimite)
tried another hdd just in case
replaced top panel (thought maybe it was holding down the shift button)
and a few others I cannot remember at the moment
i'm Thinkin' it's motherboard related but would like a second opinion from the forum guru's
Also I've taken it to the closest apple authorised repair store, and they said it was the HDD, but clearly it isnt as I have replaced it with a brand new one and the sata cable
interestingly enough, If i 6 second death it, upon reboot it works fine, but if i restart normally it hits this problem, I'm thinking maybe its doing some sort of start up check thats causing it?, it seems to work fine if you boot with verbose mode every time without fail, so is verbose mode disabling something upon startup?
I run a repair store here, but im not apple authorized, but as stated before, have gotten further than the people that are.... any help will be greatly appreciated

Good Timing,
I was heading to Christchurch (the only town in the south island with an "apple genius store")
they told me it was the HDD again, even after telling them I have put a new HDD in and also changed the Sata cable!!!
Clearly this isn't going anywhere fast, and although I appreciate the help you have given me, I'm going to nut this one out by myself.
***update***
I borrowed a mates mac that was the exact same model and swapped the Motherboards over, worked straight from the get-go
Thank for the help, it was appreciated in making me think I'm not crazy.
Scott

Mac Pro Boot Issue

Mac Pro - "Quad", 2 X 2.66Ghz; 5GB RAM; OS X 10.5.6
Mac Pro will not boot. It powers up to the grey Apple logo screen. The progress circle spins for about 3 seconds, then powers itself off.
This past week I came back from two weeks off. The first morning back I noticed my Mac was sluggish at times and freezing for a few seconds here and there. When Time Machine backups would kick in, the whole system would be unresponsive for minutes at a time. After turning off all other equipment in my office, I could detect a tell-tale "click click, spin" type noise coming from one of my two internal drives (one for OS and a second for backups).
I tracked the noise to the boot drive and guessing it was about to go out, I ordered a replacement Samsung Spinpoint 750GB. Good thing, because the next day when I came in to work my machine was having worse problems. IF it would boot, it would hang after a few minutes of use. If it would not boot, it would power up to the grey Apple logo, the progress circle would spin a few seconds, the power itself off.
I waited another day and the new drive arrived. I pulled the old OS drive, installed the new one, then dumped our standardized clone image on the drive (using CCC). After the clone was complete, I booted up on the drive, tested it out for a couple of hours and verified that it was working as expected. Next I copied data over to my drive from my backup drive. Everything looked fine.
Three days later, I come in to find my Mac will no longer boot. Grey Apple logo, spinning, etc.. I power off and boot from my external diagnostic drive (OS X 10.5.5). It will not boot. I remove both internal drives and try another boot from the external diagnostic drive. It boots up fine. Shutdown. Remove the backup drive (drive bay 2) and try to reboot from the diag drive once again. It will not boot. Remove the OS drive (drive bay 1) and it boots to the diagnostic drive fine (note: no internal drives are installed at this point). Shutdown. Install the OS drive into drive bay 2 and it then boots to the diagnostic drive just fine.
So now I have booted to my external diag drive and can see that the OS drive is showing on the Desktop; however a pop-up error stating there is a problem has appeared. I try to verify the OS drive using Disk Utility and it stops about 2 seconds into the process with a "Filesystem verify or repair failed" error. The OS drive will then not mount.
I restart booting back to the external diag drive. The OS drive shows up on the Desktop with the same pop-up error message as before.
I run Tech Tool Pro from the diag drive and it comes back with a File Structure error of "Type List Offset Is Invalid" and "No method for Tech Tool Pro to repair a corrupt file". I have a surface scan and drive hardware test running now, but on a 750GB it will be a WHILE.
So here is my predicament... I can understand my original OS drive having problems. It was at least 3 yrs old and has been run quite hard. But what are the odds that I would replace it with a brand new drive running a verified to be good cloned disk image AND have almost the exact same boot issues on the new drive that I had on the old one?
I have taken my original OS drive and hooked it up to external cases and sata-to-usb adapters to make sure that it was actually dead and it is. It will not spin up properly and makes lots of clicking noises. However, having a similar boot issue with a brand new drive has me worried something may be wrong with the Mac Pro hardware also. The new OS drive ran fine for a few days and only had these problems today.
Any guesses?

Here is my own "cookie cutter" template to this type of problem.
Insure your UPS is working properly and that you have 1300VA to start with.
Run Apple Hardware Test of course.
CCC has been updated so make sure latest (it auto checks probably already).
Do you have Windows? run diagnostics from there, much better.
I settled on WD drives and use WD Diagnostic and has saved a drive.
Avoid Barracudas, seems even their 1TB is also suffering early failures (the 1.5TB was suffering from firmware problem).
Check for reviews and drive upgrade DB on AccelerateYourMac.
http://www.xlr8yourmac.com/
I know the F1 got a lot of early praise but they aren't compatible with Apple Pro RAID card and may have other issues.
If you want a fast low-cost drive, WD Cavair 640GB $69.
http://www.barefeats.com/harper14.html
Hitachi E7K1000: http://techreport.com/articles.x/16130/10
http://www.tomshardware.com/reviews/hdd-terabyte-1tb,2077-8.html
I have seen more than a couple of similar stories from people going away for 1-2 weeks and coming home to system that won't work properly. Hopefully people shutdown and unplug, or shutdown and have UPS, but it is strange to say the least.
Resetting SMC is a good idea but best done with 2008 model by leaving it unplugged for a full night 8-12 hrs. and not just 5 minutes. contrary to Apple tech article. For yours, there is a small physical button accessed by pulling drive tray #4 (easier to see if it is on its side and you have flashlight!)
http://support.apple.com/kb/HT1806
http://www.apple.com/support/macpro/

Satellite L50D - Boot issues after Hard Drive replacement

I have just upgraded my hard drive from the pathetic 5400 crod they supply to an SSHD@7200rpm but now have a major issue.
I initially imaged the os from the old hard drive back to the new drive and have had chronic boot issues (1 in 3-4 boot attempts succeed else it fails at any point (often at the Toshiba startup screen)).
I've reinstalled from a plain clean Win 8.1 ENT disc (trying to avoid the bloatware) and this has the exact same issue and was what I used to format the laptop fine with previously and worked previously.
I've tried reformatting and reinstalling (deleting ALL partitions each attempt) in CSM, UEFI non secure and UEFI secure. CSM is a straight never works no go and both UEFI methods have the exact same outcome.
I've tried with the original restore discs and it seems to work (haven't had time to fully test) but I don't want the bloatware and this should not matter since if I were a customer who forgot to make the restore discs (happens too often) and just had to have a failed or killed hard drive replaced the laptop would now be a door stop.
This seems as bad as Apple for locking people in :/.
So I'd appreciate ideas from people please, I'm not sure if there is a prep program that is supposed to be run over a new drive like PS3's etc (I doubt it) but this is driving me up the wall and will be the last time I consider Toshiba as anything other than a joke if there is no fix.
I've had to replace hard drives a few times in my previous Toshiba laptops and had none of this crod, it has something to do with the UEFI which seems more of a nuisance than assistance at the moment.
TIA.

Hi
In my opinion you should check firstly if this booting issue is related to the new installed HDD or new installed system.
You said that the notebook fails to boot often at the Toshiba splash screen.
The splash screen appears while POST (power on self test) procedure. During this test, the hardware will be checked.
Im wondering if the hybrid SSD/HDD isnt recognized by BIOS during this particular step.
From my point of few this might be the reason why the system cannot be booted up.
Another important note:
The Win 8.1 requires enable secure boot as well as the UEFI boot mode.
Therefore you should enable both options in BIOS.
Last but not least check if you are using latest BIOS version as well as latest firmware for hybrid SSD/HDD

Anyone see an ios 7.1.2 boot issue AFTER updating?

From everything I read, I wonder if iOS 7.1.2 has a general boot issue. I have 4 devices, one of which locked on update. When i reset it and checked the crash log, my reset counter was zero and it said there was a boot failure. There was no indication of any application crash for the time in question.
I never reboot any of my devices, so I don't know, but it crossed my mind that perhaps the lockups on boot or booting into recovery mode has nothing to do with the update process, but is related to rebooting 7.1.2 in general. In other words, just because the devices are working fine now, is there still a chance that any of them can lockup or go into recovery mode the next time they are reset?

There appears to be a plethora of similar reports out there (I've been looking around). So we wait for Apple to provide a fix for this problem.
What I am most unhappy about is the inability to downgrade to, at least, the last known working firmware; in this case, 7.1.1. In situations like this, newly introduced problems become a corporate liability, more so on the part of end users that experience limited use of these expensive devices due to these newly-introduced problems. Then, there is the added liability of support calls, feedback/bug reports, etc.
I do not see any logic in the decision to disable downgrading firmware -- in this case, it's seems more paranoia (ie: jailbreak prevention) than a solid engineering decision, in my opnion.

Trouble shooting BOOT issue in SCCM 2012 but I cant find SMSPXE.log in the logfolder

Hi,
Is there an change in PXE troubleshooting PXE PE boot issue, in 2012?
I cant find wat I am used to...
/SaiTech

Hi,
One of our PXE point get some issue, I could not set my finger on it.
I could not find any log file and I expect an smspxe.log in D:\Program Files\SMS_CCM\Logs (Primary site server) so I think something is wrong. The PXE worked after I put .Net 4 on the server.
Is it a secret what you're missing? How should we help you if you don't tell the exact problem?
No secret but I am not sure by my self what state the DP server have.
/SaiTech

Mac Pro 2008 having boot issues...

Hi,
My Mac Pro is having boot issues,It occasionally gets stuck when I turn it on and the fans go up a bit then I just get a grey screen, sometimes just shutting down and restarting works and sometimes not. I repaired the disc though it says has no issues and repaired permissions. It still does it. if I hold down the option key and boot and select my system drive then it boots fine. Once up and running everything seems fine it wakes from sleep no problem but after a shutdown it sometimes will not boot, it's almost 50 50 chance at this point that it does not boot. I can try booting off and older back up and see if it happens. I do have two video cards and 12 gigs of ram but not sure when this started to happen but it seems to be happening more often lately.
The Mac Pro warranty is over, taking it in for service is not an option at this point. I will install Snow Leopard on a new drive and see if it still happens as a test.

88 * C is HOT
Hard drives are not much of an issue, even 4, though I don't like now that WD Black tend to run 40-42C.
I recommend everyone run SFC regardless. It should be a REQ'D background app!!!
That and Temperature Monitor or iStatPro.... but on the whole only use the minimum and no duplication, not even for checking SMART health status. "less is more" or the olde "too many cooks" approach - your system runs better, even faster, and less trouble.
Kicking the fans up 400 rpm makes a significant change in temps. But of course if it is
Hutch
Pushed in corer
Up against wall
No air flow
Direct sunlight
.... can't help much or enough

Z77A-G65 Boot Issues

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