Z77A-GD65 boot issue!

Hey.
I have this Z77A-GD65 motherboard which I bought around July 2012, which has been working great until this morning.  First of all, I don't do any overclocking, It has no meaning to me and I didn't change anything on the BIOS, not even used it prior to this problem.
Problem is, PC won't post, It will turn on for 3-4 secs until reaching debug code 55 then it will simply shutdown and restart by itself, going into a cycle, just let me repeat, there is no BIOS, no post only black screen.
I tried switching Bios A and B, clearing data on both Bios A and B, replacing the Bios battery. I replaced the Core i5 3750K with a Core i7, I changed memory sticks, even replaced the 670 GTX card with a 660Ti card. Replaced my CoolerMaster PSU with a Corsair one and none of these changes helped.
I did this both inside the case and outside the case and gave the motherboard a good airblow to remove the little dust it had on it.
All the other component worked just fine in another PC.
So basically, I did every troubleshooting I know, It feels like a shortcut but I inspected the motherboard and it seems to be in good physical condition.
I think it needs a RMA, whats the best thing to do now?
Thx for any help!

You are in South America?
You could also just email [email protected] if you wished. Might be recommended if that is the case due to the nearest service center being in the USA. Unless they opened a new one recently.
Yup:
Quote
South American
MSI Computer do Brasil Ltda
 Tel: (+5511) 4949-8888
Fax: (+5511) 4949 8808
Website:http://br.msi.com/
Sede Central de América Latina
Dirección: 901 Canada Court, City of Industry, CA 91748 U.S.A.
Tel: + 1-626-913-0828
Horario de Atencion :Lunes-Viernes (9:00AM - 6:00PM PST)
Para enviarnos un e-mail, por favor diríjase a alguna de las siguientes direcciones:
Departamento de Placas Madre, Tarjetas de Video & AIl-in-One PC
Ventas: [email protected]
Marketing: [email protected]
Departamento de Notebook PC y Tablet
Tel: + 1-305-591-2229
E-mail: [email protected]
Centros de Servicio Autorizados para Notebooks en Latinoamérica
 Por favor ir a la página de Servicio y Soporte en la Sección de Centros de Servicio.
Departamento de Soporte Técnico RMA(toda linea de productos)
RMA: [email protected] o marcando 1-305-591-2229 (opcion 5)
Soporte técnico: [email protected] o marcando 1-305-591-2229 (opcion 5)
FAX:
Soporte Técnico & RMA : +1-626-581-1551
Ventas & Marketing: +1-626-913-0818
Departamento de RR.HH. : +1-626-913-0819
Departamento Contable: +1-626-913-0897

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    Quote from: XFM on 24-December-12, 08:29:56
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    Quote from: Svet on 15-September-14, 23:25:51
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    My question now is, how do I reflash BIOS 1? I read somewhere before I think that I have to do a multi bios update, but not sure how to go about doing that.

  • Z77A-GD65 Multiple BIOS Issues - B4 Hang, Splash Screen Blinking

    Back in November 2012, I built a home server with a Z77A-GD65.  Lately, I've noticed some strange things happening that I've been trying to research but to no avail.
    First off, I get the B4 code hang-up whenever I'm booting.  This doesn't matter if it's a cold boot or a reboot, it hangs on B4 for about 10-15 seconds, flashes 92 really quick, and then goes to A2 which it stays for another 5 or so seconds.  After that I get the MSI splash screen for about 1 second, then it blinks 5 times.  After that it goes into Windows just fine.
    The blinking is a new issue, the B4 hang is not.  I've read from multiple posts that this is a USB issue.  When I disable USB legacy support, the issue goes away, but of course then I can't have legacy support.  I have yet to figure out what exact device is causing it.  In the process of trying to figure this out, I updated BIOS to A.A0.  After updating to this version of BIOS the splash screen blinks 5 times before going to the "Starting Windows" splash screen.  This is a more difficult issue to figure out why it's doing this because if you search for "BIOS" and "flash" or "flashes" or "flashing", you typically get results for flashing your BIOS.   Hence, why I'm using the term "blinking".  But even then I can't really find a solution out there.
    I also happened to see that the website for the Z77A-GD65 is showing a newer BIOS version, but I'm unable to flash this (at least using M-Flash).  I threw it on a USB, re-enabled USB legacy and whenever I click on it to install, the BIOS screen hard locks.  The screen just freezes exactly where it's at in the BIOS and the mouse is dead.  However, I can CTRL+ALT+DEL on the keyboard and it will reboot the system so I don't need to power cycle the computer.  Not sure why this is happening either.  Perhaps I need to flash this a different way?  Maybe I don't need to flash this at all?
    I could really use some input here on why this is happening.
    As for the specs on my system, they're as follows:
    i7-3770K overclocked to 4.2 Ghz by using the Turbo Mode in BIOS
    32GB Komputerbay DDR3 PC3-12800 1600MHz DIMM with Low Profile Blue Heatspreaders Quad Channel RAM | 9-9-9-24 XMP ready
    AMD PowerColor 7870 Myst Edition GPU - currently not overclocked although overclocking this doesn't seem to affect any issues
    2 - 128 GB Corsair SATA III SSD - one runs the OS, the other I use to load games from
    2 - 500 GB Seagate Barracuda 7200 RPM Sata II HDD's mirrored via Windows 7
    1 - 750 GB Seagate Barracude 7200 RPM Sata II HDD
    1 - 1 TB Western Digital MyBook USB 2.0 external
    2 - 3 TB Seagate USB 3.0 external
    ASUS DVD Burner - not sure which one, it's a cheapy $20 from Newegg
    1 - PCI USB 3.0 expansion card
    Antec TruePower New TP-550 Modular 550W Continuous Power ATX12V V2.3 / EPS12V V2.91 SLI Certified CrossFire Ready 80 PLUS BRONZE Certified Active PFC "compatible with Core i7/Core i5" Power Supply
    NZXT Switch 810 gunmetal - currently have 4 fans running but plan on more, also the Switch 810 has the multi-card reader in the front with 1x SD Card, 2x USB 2.0, 2x USB 3.0
    for peripherals
    1 - Microsoft 360 Wireless controller adapter (legit one, not the knockoff although I had a knockoff prior to getting the real deal)
    1 - Logitech Wireless USB Keyboard with Touchpad
    I tried to be thorough.  Thanks in advance for any help!

    Quote from: PirateDog on 26-August-13, 12:45:18
    Probably a USB device problem.
    This is a candidate, as well as mouse and keyboard. Disconnect USB devices one at a time to find the culprit.
    A lot of devices running. PSU a +12V single rail or is it multi rail? A rail going to the graphics or components may not be enough amps. My best guess is the card reader.
    For UEFI/BIOS flashing, select your mainboard here and use the forum flash method;
    I'll definitely try unplugging some of these USB devices to see if that helps with the B4 hang issue.
    As for the PSU, according to the description for it on Newegg:  "Four industry-leading independent +12v rails are provided for more stable and safer power output."  It has two rails going to the GPU.  The GPU is a new addition to the system and so I wasn't running it until recently.  The issues were occurring beforehand, but you're right that this PSU is underpowered for the rig considering PowerColor recommends a minimum of 500w.  I'm going to be buying a larger capacity one sometime in the very near future.  Any recommendations on good modular PSU's?  What's a good way to tell what wattage to get?
    Thanks for letting me know about the forum flash method.  I'll be back later when I have some results.

  • Z77A-GD65 Intermittent Power Up Issue

    Ever since I've had this board, it's been problomatic getting it to start at times. Most of the time it starts just fine, other times the fans just barely spin and it fails to start. Repeatedly pressing the start button usually gets it going after maybe a dozen rapid pressings (think Morse Code).
    I've tried jumping the pins on the header on the board, no difference. I've tried pressing the power button on the board, no difference.
    Sometimes, however, repeatedly pressing the power button does not get it to start. These times I have to disconnect the power cord and wait for the power button on the board to go out, usually takes 30 seconds or so for the board to totally discharge. Now it will power up right away, I have the BIOS set to power up after a power loss.
    Of course I've tried the usual things like one stick of RAM only in Slot 2, different sticks of RAM, only one GPU, no GPU, check for shorts to the case, properly seated CPU, etc. But as it is an intermittent issue, it'll seem fine for a while then go right back to not starting, then start right up the next time without any issues. It will always start with a CLEAR CMOS, but that is not a very handy method of booting the computer.
    The system is very stable after it is running, which leads me to think the individual components are not faulty. It never has any problem establishing a restart, only a cold boot. The HEX readout is always A0 when it's running, it's never had any problem booting up after it establishes power.
    Board: MSI Z77A-GD65 BIOS 10.5
    VGA:   MSI GTX 680 Lightning X 2
    PSU:   SeaSonic 860W (71a 12v rail)
    CPU:   Intel i7 3770K Ivy Bridge
    MEM:  Samsung 30nm 2x4gb MV-3V4G3D/US Slots 2&4
    HDD:   Samsung 830 256gb SSD
    COOLER: Thermalright HR-02
    OC: Multiplier 4.5Ghz 1.275 CPUV ram: 1800 Mhz 1.43V

    Quote from: xmad on 02-August-12, 03:27:35
    What is the ME version in bios?
    If you remove the OC does the problem go away?
    I'm at work right now, not sure about the ME version. Can you elaborate what that is?
    OC has no effect, it's been doing this since long before I even attempted to OC anything. It's a fairly random issue. I could, for example, take the OC out and maybe it'd boot issue free for a number of tries, I'd think the issue was resolved. Then, without changing anything, it'll go back to doing it. I had this happen when I read that RAM slot 2 was determined to be the primary slot. I loaded one stick of RAM into slot 2 and got several clean starts. I was convinced I had resolved the issue, only to have it fail on the next attempt.
    One thing, time appears to be an issue. I can play around with it in the evening, make multiple cold boots no problem. Then it won't start up in the morning. Or maybe it will start up in the morning, but not at lunch. Or not in the evening. But if it's just a couple or a few minutes, it'll start. And restart.

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