Z77A-GD65 Gaming won't recognize my Sapphire HD-7970 Dual-X

I just built a new system using the Z77A-GD65 motherboard and am unable to get it to recognize the video card. I get a debug code of 62 when I attempt to boot up the computer. Onboard video works fine as does an older video card I had laying around. Latest bios is installed.
Z77A-GD65 Gaming motherboard
Sapphire HD-7970 Dual-X video card
16g Gskill Ram
650 watt gold power supply
Thanks for any help
Mike

62 = Installation of the South Bridge Runtime Services
thats a DXE code so its struggling to get pre-OS driver for the card! so i would suspect that the graphics card is faulty and needs to be returned for replacement!

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MSI's Latest Dragoon Equipment Z77A-GD65 Gaming!!!

As PC Gaming is becoming more and more popular, MSI formed a gaming community named “Dragoon Army”. This division is composed of international gaming teams sponsored by MSI and is equipped with G-Series notebooks and as well as Gaming desktop hardware.
The latest gaming equipment that MSI has to offer is the “Z77A-GD65 Gaming “motherboard. Now in black and red color theme and with the new MSI Dragon look, it is a new masterpiece tailored for gaming perfection.
Below are the highlights of the board:
• Killer E2200 Game Network – Is built for maximum networking performance for online games and high-quality streaming media. Featuring Advanced Stream Detect, Killer E2200 automatically detects and accelerates game traffic ahead of other network traffic for smoother, stutter-free in-game performance and the competitive edge. With this exclusive, automatic traffic prioritization, games and real-time chat get priority over low-level system chatter, giving you the lowest latency for game data on the most controllable network hardware available.
•Gaming Device Port – Optimized for high polling rate (500 to 1000 Hz) which lower’s your mouse’s response time from 8 milliseconds to 1 millisecond. Additional gold plating on the ports enhances the durability drastically and ensures your PS/2 and USB ports are always working when you ship out to a LAN party.
•Sound Blaster Cinema – Get amazing surround sound with just stereo headphones. The most important gaming sound effects are reproduced crystal clear allowing to focus on your game even during extremely long gaming sessions.
•Military Class III Components – High quality components ensuring your PC’s stability and efficiency under extreme gaming conditions.
•Optimized for Multi-Graphic Cards – Provides enough space for optimal airflow when using multi-graphic configuration (SLI, Tri-SLI & Crossfire). No worries about PC overheating.
•OC Genie II – Automatically overclocks your CPU and Memory for a faster and smoother gaming experience.
•Supports DDR3 3000 Memory for faster response
Let’s open up the package
Black interior and the bundles are all placed underneath the motherboard.
Specifically there are new bundles for this gaming kit. First one is the Door Label with the message “I’m Sorry Busy Gaming / I’m Not Here” and the Dragoon Army badge which I think is cool hehehe.
• User’s Guide
•Quick Installation Guide
•Reviewer’s Guide - Gives a good understanding how you can fully maximize the Killer E2200 Game Network and the Sound Blaster Cinema Audio Features.
• DVD Software Utility Disc
• 2x SATA 6GB/s Cables
• M-Connectors
• V-Check Points
• I/O Back plate
Here is the board. New heatsink design for the VRM and the most noticeable of all is the Southbridge heatsink with the Dragon design ~~ Wicked!! .
12 CPU Power Phase design. Super Ferrite Choke and Hi-C Caps of Military Class III components around the CPU socket providing the best electric current capacity and at the same time power efficiency. Heatpipe design in VRM heatsinks for faster heat dissipation.
At the upper right area of the board are the Easy buttons which consists of OC Genie, Power and Reset. Then just below it is the V-Check points which provides exact and actual voltage readings of your Processor, Memory and Chipset and usually being use during overclocking.
8-Pin processor power connector which helps to gain higher overclocks instead of the usual 4pin. 4x DIMM slots with a max of 32GB and when paired up with a 22nm CPU it can handle speeds up to 3000MHz.
Clean layout for the bottom part of the board. 3x Gen3 PCIE VC Slots capable of running video cards at bandwidth speed of 16x/8x/4x.
Carved Dragon!!! Such masterpiece  . Below is the Debug LED indicator which helps isolating problems during system boot up and also serves as temperature indicator of the processor during system operation.
Left to Right: 2x SATA 6GB/s Asmedia Controller, 4x SATA 3GB/s Intel, 2x SATA 6GB/s Intel and Intel USB 3.0 header.
Just want to take photo of the labels hehehe 
Well I hope MSI included a Bluetooth and Wifi Connectivity for the board like what they did with the MSI Z77 MPower.
• 1 x PS/2 keyboard/mouse port
• 1 x Clear CMOS button
• 1 x Coaxial S/PDIF-out port
• x Optical S/PDIF-out port
• 4 x USB 2.0 ports
• 2 x USB 3.0 ports
• 1 x RJ45 LAN jack
• 1 x 6 in 1 audio jack
• 1 x HDMI®
• 1 x DVI-D
• 1 x VGA
Moving on, I will be showing you screenshots of Click Bios II, Control Center in Windows, Sound Blaster Cinema, Killer E2200 and the UEFI Bios.
These are the two windows you will be using to configure your Killer Network. You can assign network priorities with certain softwares. So if you are an online gamer. Ofcourse you will prioritize your games to lower the latency and smoothen out your gameplay.
Now we look into the control panel of the Sound Blaster Cinema. This is an improved version of the previous THX Audio software. You can adjust the bass from here, make audio surround, crystallize the audio to make the sound more clearer and many more…
Control Center configurations and tabs are all the same but the color is changed to black and red and ofcourse the addition of the Dragon logo. Same goes for the Click Bios II Gaming version.
The response of the BIOS is much faster. Tabs are all the same though.
Another set of UEFI screenshots.
That’s it for now and will be updating this with benchmarks stay tuned….

Now available in the U.S.A. market;
>> Z77A-GD65 Gaming <<

MOVED: Good Deal on Z77A-GD65 Gaming & 3570k at New Egg

This topic has been moved to Anything Under The Sun.
https://forum-en.msi.com/index.php?topic=168513.0

Now available in the U.S.A. market;
>> Z77A-GD65 Gaming <<

Error 55 Msi Z77A-GD65 Gaming

Hi guys,
I'm new in this forum..
I bought a new mainboard this is: MSI Z77A-GD65 Gaming.
My components are:
Intel i5 3570K
Asus Geforce 660 2GB
Ram Kingston Hyperx 2x4GB 1866Hz
The problem is, when i started for the first time the PC i read in the display "Error 55", I tried with the RAM in dual channel (1:2)(1:3)(2:4)(3:4) and in single channel with only 1 ram.
What I can do now?Have you already reported this problem? I can't even get into the bios, in practice, I was not able to turn it on the PC.
For more info you can contact me. Thanks and let me know as soon as possible pls.

Do >>Clear CMOS Guide<< with power cord removed, if no change, try with another and different type of RAM.
consult with memory support test list from msi web page

Z77A-GD65 Gaming

So I just updated my computer from an Asus P8P67-Pro to the MSI Z77A-GD65 Gaming motherboard, I also updated my CPU to an i5-3750K. I am having some issues with games crashing, especially Metro Last Light and Far Cry 3.
I checked the CPU and GPU temps and the CPU is maxing out at 51C and the GPU 60C, so I figured it wasn't heat related. Then I ran Memtest86 and discovered that I had some bad RAM. I got some more RAM and installed it and ran Memtest86 again for hour and a half and found that there were no errors.
I also ran Prime95 for two hours and had had no failures. I also monitored the PSU voltages and they appear stable. I have a Corsair HX750 that is not that old and so far it has been rock solid.
So I tried to start Metro again, and sure enough about 5 minutes into the game it crashes. Completely freezing the computer, I have to CTRL+ALT+DEL, sign out and then log back in to get to a usable desktop again.
I don't think the GPU is bad because I can run 3DMark with no issues, also MSI Kombustor causes no issues.
I have also ran Crystal Mark on all of my hard drives and they are producing expected results.
My 3750K has turbo boost OC'd to 42 on each core, but as I have said running Prime95 or any other benchmark causes no crashes.
Also I will add that these games are all within Steam, so possibly it could be the Steam client itself causing the issue.
I am running the lastest Nvidia driver 320.88, but rolled back to 314 and had the same issue.
After replacing the RAM and still having the issue, I have decided just to start with a clean slate and am re-installing Windows 8 Pro and all of the Steam games. But other than that I am at a complete loss, does anyone have any other suggestions?
One last thing, the digital code read out always shows A0 when in Windows, shouldn't it show the CPU temp?
My Specs are:
i5-3750K turbo OC to 42
MSI Z77A-GD65 Gaming
16Gb Corsair 1600 RAM
MSI GTX670 PE OC
Samsung 830 256Gb Boot
WD Black 2TB Game drive
WD Black 700Gb Storage drive
Corsair HX750 PSU
Cooler Master 212 Evo

After adding the new RAM everything seemed to be working well, however Metro Last Light still crashes at the same spot. Completely freezes the computer and I have to CTRL+ALT+DEL sign out and then sign back in. Then if I try to launch the game again it immediately crashes, I have to reboot the computer before the game will run and then again it crashes at the same point. I am playing Metro on Steam, please note that this happened before and after I replaced the RAM I completely reinstalled Windows 8 and again the game is crashing at the same point. I did completely reinstall the game when I reinstalled Windows. I figured I would then try to play Crysis 3 on Origin, and am able to play it for about an hour and then it crashes with dxgi_error_device_removed and if I try to relaunch the game it just crashes immediately. I again have to reboot the computer before I can play the game again. The GPU temps never get over 61C, and I have the MSI GTX670 PE OC card. Could the card be defective, or possibly even the motherboard?
I ran Furmark for 15 minutes and had no issues, but I did notice that if I try to start Furmark after a game crash it just crashes as well until I reboot the computer. I was having the issue with the Nvidia 320.18 drivers so I updated to the 320.49 and still the same issue. I am just at a loss here as what to do next.

Connection drops - MSI Z77A-GD65 Gaming

Hello there.
I've tried to search for a similar issue on the forums, and the interwebs in general, without any luck.
So recently I upgraded almost all the parts in my old computer, including the motherboard which is now a MSI z77A-GD65 gaming motherboard.
So, after my new setup, I'm having troubles with internet connection losses during gameplay.
The connection losses only lasts for around 5-10 seconds before I'm connected to the internet again, and it happens from every half an hour, to not at all, but it is an annoyance when playing games, as you can imagine.
I've been in contact with my internet provider every couple of days for the past week to see if it was a problem at their end. Although I got a new router, there doesn't seem to be a problem with the connection in general. They couldn't see anything on their end at least. And if I plug my laptop to the router via cable, I don't get the dropouts either.
So.. I'm faaairly certain it has something to do with the new hardware, more specifically, the motherboard. But I am not sure.
What I have done, is to check the connection, obviously.
I have also updated all drivers, using the LiveUpdate 5 tool that came with the motherboard (which was pretty intense since it updated the BIOS as well, and after that I couldn't boot until I reset the pins).
Anyways, drivers updated, couldn't find more recent ones.
I've checked if there has been a problem with the servers at the game company of the game I am playing, not the issue either.
Also, the yellow "warning triangle" at the connection icon in the taskbar is also showing for the brief moment of 5-10 seconds (not enough to do a troubleshoot)
I didn't have any problems with connection drops with my old computer, even at 8-9 hour gaming sessions.
Note that there doesn't seem to be any pattern in when the connection drops, as it can be from every half hour, to not at all during an evening of gaming. And there is no connection between what I am currently doing in the games I play, when the connection drops.
I hope you can help me out, because I have no clue at this point.
/thanks

https://forum-en.msi.com/index.php?topic=169393.msg1253379#msg1253379
Just use the forum flash tool w/ a fat 32 formatted usb stick:
>>Use the MSI HQ Forum USB flasher<<
The directions are posted with the bios. It is very easy.

Z77a-gd65 gaming board error code

Hi i have a gd65 gaming board and i have the debug code of 35 come up all the time code 35= Early cpu initialization, i have swaped cpu's and ram still tell's me same code.
I have checked for bent pin's can't see any have flash to up to date bios still same code, i try to go to MSI Online Product Registration Center and all i get when i try to make a account is php error's.
Any one help me at all.
My pc spec's are
i7 3770k
z77a-gd65 gaming
msi gtx760 gaming
8 gb corsair pro ram
corsair hx 650 psu
intel 560 ssd

i have just removed the cpu and checked the pins cant see any bent at all blow some air to clean any crap out.
I have emailed MSI to see if i can get a rma i hope they can fix it cause i had a z68 -gd55 board last loved it so i love this board more .

Z77A-GD65 Gaming CPU Core Speed Lock 1.6Ghz

Hello everyone, this is my first time using a MSI board at first I'm using the default setting in BIOS and the core speed at idle is at 1.6GHz which is fine. However, when the CPU cores are at full load it still remains at 1.6GHz.
I've done a bit of research tried different settings with EIST, Intel Turbo Boost, Enhanced Turbo, Adjust CPU Ratio, C1E, but it is not working.
Just to clarify the power settings in Windows is set to balanced.
Here's my rig's spec:
Motherboard: Z77A-GD65 Gaming
CPU: Intel 2600k
RAM: Corsair vengeance 16GB kit
VGA: AMD 290x
Storage: Corsair Force GT 120GB
OS: tried both Win7 and Win8 64bit
Thanks in advance
P.S. I'm away from home at the moment if needed I can take some screen caps from the BIOS.

For initial setup, establish everything works correctly at stock/auto/default on all the OC settings. Make sure EuP 2013 and Spread Spectrum are disabled. EIST and C1E enabled is fine, and just try with standard Turbo enabled and Enhanced Turbo disabled. Might try with C-State disabled. Download the utility Intel Burn Test (IBT) and see if the CPU speed ramps up to the Turbo speed.

Z77A-GD65 GAMING PCIe bug?

Greetings
First of all I'm Portuguese and i hope you understand my English
I have this motherboard "Z77A-GD65 GAMING" gonna make 4 days and i fund (i think) 2 bug's
1- I try to disable PCIe Gen3 on BIOS to have PCIe Gen 2 and wont disable it whatever i do still running on
PCI3 GEN3
2- I notice weird thing on PCIe, I'm running 2 Nvidia's GTX680 in SLI and the BUS Interface change from pci-e 3.0x16 @x8 3.0 to pci-e 3.0 x16 @x8 1.1 every second and the fps on game drop's
real time screenshot at 3.0 and my pc info
real time at 1.1
eny ideas what's going on?

Quote from: xmad on 01-October-13, 22:52:14
Why would you want to disable PCIE 3?
In your Geforce Control Center, disable the power savings features and see if it stays constant.
I wanna disable PCIe 3 for performance test nothing more...
I change the Power Management to Maximum performance and works like charme no more frame drop or 1.1 thanks mate
Quote from: Papf on 01-October-13, 21:39:18
PCIE version is dependent from the CPU - IB and Haswell - PCIE 3.0 - SB 2.0.
Yes and no.. correct me if im worng
PCIe 2.0 only for 2nd Generation cpu
PCIe 2.0/3.0 for 3nd Generation CPU
so thats why the board have
PCI Subsystem settings ---> PCIE GEN3 ----> Auto or Disabled
and that is something supposed to work

MSI Z87 GD65 GAMING Doesn't recognize crossfire. Help Pls.

Hello everyone, I've had several board msi brand, such as B3 P68 GD65, GD65 G3 Z68, Z68 GD80 G3, last week bought a Z87 GD65 gaming, but I can not activate the second video card, installed the amd 13.9 drivers with just one card ,rebooted and installed the second does not recognize the second card. I tested amd drivers 13.10v2 and does not work, I tested with the older amd drivers 13.4 official and does not recognize the second card.
Tested one by one each both graphical works fine.
I have the crossfire bridge connected.
I must change something in the bios? To recognize the second card? what ?
Never happened to me on msi boards such things and i haved always crossfire.
Sistem :
Caixa Fractal Arc mid R2
psu Corsair tx 650 modelar
Rams Corsair vengeance 16Gb 4x4 1600 mhz.
Coller Corsair H100 I
hard drivers Adata Sp 9000 64 GB sata 6Gb para o SO
kingston V300 64 GB sata 6Gb para jogos.
Western Digital blue 1 TB sata III 64 MB
Board MSI Z87 Gd65 Gaming
Cpu Intel 4770k
Cards 2 vtx hd 7870 x-edition oc Gpu clock : 1100 Mhz, memory 4900 Mhz.
Greetings from Portugal!

Hi everybody,
I tested one at a time in the pci-e 2 and works.
And do the same on Pci-e nº1. works fine the 2 card.
"Several possibles. If testing a card by itself in the second slot does not work, then either there is a problem with an errant standoff or other item shorting underneath the mainboard. The other most common reason is CPU socket pin(s) bent or damaged or the CPU cooler mouinted incorrectly or unevenly torqued.
I don´t believe it the pins because if you look at the GPU-Z recognizes the two cards.
And appears on device manager the to cards.
I am using SO w7 ultimate, and the board bios is the last version.
Is something else must be some setting in bios, and i don´t no...
http://imageshack.us/photo/my-images/34/lnow.jpg/
Best regards.

Z77A-GD65 build won't post, I've tried everything I can think of...

Hello all,
Here are the parts:
MSI Z77A-GD65 mobo
Intel i5-3570K LGA 1155
MSI N560GTX-TiHawk graphics card
Samsung 30nm DDR3 RAM 2x 4gb
Corsair H100 cooling
Samsung 830SSD
Silverstone ST1000 1000watt power supply (this and my HDD are the only components from my old build and the HDD isn't attached)
I plug everything in, check and recheck, and all the fans and lights turn on for maybe a second and shut off with no beeps. I've RMA'd the board and processor to no avail. I've been breadboarding the build since the first time it failed to start. I checked the power supply with the paper clip test and on my old build to see if it was the problem and it was not as far as I can tell. It still functions as it should with the old build.
I followed multiple instructions to trouble shoot this problem and haven't gotten anywhere. I've tried with just the CPU, H100 and a stick of RAM and still get the same issue. I've tried both sticks separately in each socket and had the same issue, as well as a completely different set of sticks. I've switch the CPU cooler from the H100 to the stock one with no results. Reseated everything. Reset the CMOS. This build has never posted so nothing is overclocked and nothing has had any firmware updates. I've tried everything I can think of to get this problem fixed and I can't find the solution. Any suggestions would be greatly appreciated. I should probably note that my old build is pretty old so most of the new parts aren't compatible with it so I can't update firmware and such on my own if those are possible issues.
Thanks.
PS. Posting from my IPad so I apologize for any typos.

Quote from: Bernhard on 27-July-12, 12:50:02
Are you saying that this is a new board and processor after having the same problems on the previous parts ?
I bought all the parts for this build, had the issue and though it was mobo caused so I sent that back. Then I had the same issue with the replacement so i sent the processor back. Same issue with the replace ment processor.
Quote from: xmad on 27-July-12, 19:37:58
Just to ask a probably silly question, but does that old psu have the proper connectors? Are the 4 pin connectors near the cpu filled? Is the backplate on backwards and shorting something?
Yes, it has all the right ports and connections. The backplate is correct as far as I can tell.
After talking with MSI and a local computer shop my current best guess is that I got a board with an old version of the bios that isn't compatible with the processor I have. That means to bios will need to be flash updated, something I have no idea how to do. My local computer shop said they could do it for 65$ but with no garuntees if something goes wrong. So, I'm going to send it to MSI and have them do it.
Thanks for the ideas guys, if you can think of anything else let me know.

Z77A-GD65 Gaming Code "Fb" Or "F6"

I was running Memtest the other day on my Z77A-G65 Gaming mobo and the LED Debug display was showing "Fb" or "F6" I think it was "Fb."
The thing is I cannot find this code in the manual, can anyone tell me what the code indicates?

Not sure, which bios is the system running on? Is there a faulty bios code flashing? It could be something to do with a failed recovery.
Recovery Progress Codes
0xF0
Recovery condition triggered by firmware (Auto recovery)
0xF1
Recovery condition triggered by user (Forced recovery)
0xF2
Recovery process started
0xF3
Recovery firmware image is found
0xF4
Recovery firmware image is loaded
0xF5-0xF7
Reserved for future AMI progress codes
Recovery Error Codes
0xF8
Recovery PPI is not available
0xF9
Recovery capsule is not found
0xFA
Invalid recovery capsule
0xFB – 0xFF
Reserved for future AMI error codes
Otherwise, is the system working properly? If so I wouldn't worry to much about this.

Overclocking Z77a GD65 Gaming Motherboard

Hello everyone, I am new to the forums, and new to overclocking MSI boards.
I am trying to overclock my new Z77 GD65 Gaming mb but cant get a stable clock. I prefer to do it manually instead of using the OC genie, but can't find any guides on it.
I am coming from EVGA boards, so to do things like disable turbo, and not disable vDroop are pretty new to me as well.
On the EVGA Z77 FTW, I have gotten a stable clock of 5.2GHz, but cant even get a clock of 4.5GHz on this board.
Can someone point me out to a guide or give me pointers on how to get a stable OC and get my RAM at 2133MHz?
Thanks in advance.
My setup:
i7 3770K
16GB G.Skill Sniper 2133MHz 1.65v
Custom Loop
240GB Corsair Neutron GTX
120GB Corsair Neutron GTX
2x 60GB Corsair Force GT (raid 0)
2x EVGA GTX 780 SLI

Quote from: Bernhard on 11-October-13, 18:50:27
Have a look in this thread for a start. https://forum-en.msi.com/index.php?topic=159647
I saw that thread, but was unsure about the templates. They seemed to be default values. I could be mistaken, but I saw default clocks.

Z77A-GD65 Gaming USB header not working.

I've had this board for about 8 months, up until now everything has been working fine. But the JUSB1 header just stopped working. It delivers power but won't recognize any device plugged in to it, and I tried several different drives, mice, etc. The other USB headers appear to be working fine. There are no problems indicated in Device Manager. I tried uninstalling the USB Root Hub driver and also reinstalling the Intel chipset driver, no luck. Is there any other option than RMA'ing the board ? I recently installed and uninstalled the Supercharger app, doesn't work with my Android, but I'm wondering if that might be the source of the problem ?

Quote from: Bernhard on 03-May-12, 14:37:59
Check the mainboard settings in the BIOS.
Go to Advanced settings.
Enter the Integrated Graphics Configuration.
Disable Virtu technology and select your discrete card as the initial GPU under Initate Graphic Aadapter.
Check that IGD multi monitor is disabled.
This is taken from my Z68, but I imagine your BIOS being pretty similar.
Give that a try and see if it helps.
I do have that all disabled with no go... I don't think I ever enabled it.
Quote
The problem may be with the enabling of PCI-E 3.0. The VGA's you have are 2.0.
I enabled PCI-E 3.0 as a last resort because when the GEN3 option was off, it wasn't working, so I turned it on to see if that would fix it, but that was a no go too...

Help! Z77A-GD65 mobo won't post - Debug LED says dE - no beeps

I'm not sure where to start. I came home to find my computer off. Turning it back on results in all the lights and fans coming back on. No post and no beeps. Screens are just blank.
The 8 blue CPU phase LED lights above the CPU are all on. Nothing unusual there.
The Debug LED lights show "dE" which isn't documented at all in the manual. Does anyone know what this error code means?
Z77A GD65 mobo with corei7 3770 - SSD - 4x4GB Corsair RAM - No GPU. Otherwise nothing special.
Where's a good place to start? Reset the CMOS/BIOS? Swap out memory sticks?

http://www.ami.com/support/doc/AMI_Aptio_4.x_Status_Codes_PUB.pdf
D3 or DE?
0xD0 – 0xDF DXE errors
0xD3 Some of the Architectural Protocols are not available
Power off, battery removed, CMOS clear may be worth trying. Yes, test each stick individually in the DIMM2 slot.
Added: Might want to hold off swapping BIOS chips until some more investigation is completed. Don't want to take the chance of possibly corrupting the backup BIOS chip at this point.

Z77A-GD65 Gaming won't recognize my Sapphire HD-7970 Dual-X

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