Z87-G43 Board Front panel USB Problem

I have installed the board and windows 7 64bit
Updated the Bios and checked everything I could. I do NOT get the connect tones from anything I connect to the front panel USB ports. I have used 2 (KNOWN GOOD, works on other machines) connector sets with 2 ports each, and ALL of the ports have the same symptoms. All of the usb devices have the connect tones when inserted to any of the rear ports. I have not tried the USB3 port for the front because I do not have the wiring and related header connector. My phone, (Samsung GS4) when connected to the rear ports always opens an explorer window showing the Ext SDCard and the Internal memory. when I connect to any of the front panel ports, no sound, no pop-up of explorer, but I do see the device when I manually open explorer and can open the connection manually.
I am at a loss as to what is not right and how I can make it work correctly. If anyone can give me any information to correct this, I'd be very grateful. (Tech Support was no help)
Thank you, and Aloha From Hawaii!

Thank you for your reply.
I have an older Antec Case and I have tried a brand new front panel connector I got from Frys and it acts the same Way. the only difference is that the connector is a one piece assembly that connects directly to the mobo header pins. the one in the case has individual pin connectors. both systems end up with the same scenario. When I plug in a thumb drive, there is no connect or disconnect sound and I still can manually open explorer and access the thumb drive or my phone but nothing pops up to signify any port access.BTW, I am a systems engineer and have spent the last 13 years building machines for a transportation company (bus) My previous board in the same case used the front panel connection and it worked just fine, but since the board died and was only supportive of XP I decided to upgrade to Win 7 64bit and have 16gb ram. All the rear connectors work just fine, but I need all of them so have to use the front panel connection for phone, and thumb drive access. I suspect the mobo has a design problem. The tech support person had no suggestion to correct this problem too! :<(

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There is like an "underwater" effect that makes the sound pretty bad. The rear jacks work flawlessly.
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Quote from: Ppgtjmad on 08-February-14, 20:42:32
Hello,
Thanks for the feedback. I found the culprit : broken front panel audio connectors on my Zalman Z12 Plus.
What case do you have ?
Glad to hear that you figured it out.
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Quote from: Bas on 17-August-09, 22:22:14
You have to check the wires on the plug, looks like they are wrong or the case-module is broken somewhere.
You have to start checking and measuring with an Ohm-meter.
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Mike,
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Can you post a photo(s) of the case connectors you have?
See here how to add photo's: https://forum-en.msi.com/index.php?topic=90789.0
Personally I use Photobucket to host my pics.
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USB plug:

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Message Edited by Evan on 09-12-2005 10:03 AM

FRONT PANEL AUDIO PROBLEM

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http://img267.imageshack.us/img267/9473/picyy.jpg
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Not the same MoBo, but maybe some of these links will help,
https://forum-en.msi.com/index.php?topic=72497.0
https://forum-en.msi.com/index.php?topic=62730.0
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Z87-G43 Board Front panel USB Problem

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