Z87-G45 Restarting Issue

My wife and I have just completed our first gaming build (the specs should be in my signature), everything works fine from a cold boot and loads up successfully and I can shut the computer down using Windows or by holding down the power button and switch it back on again successfully. The problem is restarting the computer from Windows, the reset button on the case or the motherboard resetting itself after saving changes from the BIOS menu. The motherboard will begin to power down, all of the ports will become inactive, however it appears to never fully switch off, the fans will continue to run and I have to turn it off using the power button and then turn it back on again for anything to work.
I have tried reinstalling all of the drivers from the discs, resetting the bios and have checked the connections inside multiple times, everything seems fine and operates perfectly with the exception of this restarting issue. Any help would be appreciated.

It requires bios version 1.7 or above to fully support Haswell Refresh cpus (like the i7-4790 used). As you are using version 1.6 an update is needed in any case and might cure the issue too.
With following you can update to the latest version 1.8:
>>Use the MSI HQ Forum USB flasher<<
A.) Download the attached archive and place it on your desktop. Do not decompress.
B.) Download and install the Forum flash tool.
C.) Insert your FAT32 formatted usb stick.
D.) Make sure that all win 8 options are disabled. (Fast Boot etc) Also make sure the legacy USB is enabled.
E.) Start the forum flash tool and select option 1. Then point the tool at the compressed archive we downloaded earlier. Then to your USB Flash Drive.
F.) Boot to the USB
G.) Now follow the directions and let the tool flash the bios

Similar Messages

MSI Z87-G45 reboot issue

I build a gaming system based on a MSI Z87-G45 motherboard. Everyting is working fine with windows 8.1.
I can boot, shutdown, suspend, ... but i can't reboot. When I reboot, from os or from bios, my screens go to black and the fans continue spinning. The computer do not reboot. Never. I have to press the power button for 4s, and the once more in order to manualy reboot.
I'm running the 1.9 bios with stock settings. All my drivers are up-to-date (dowloaded from the product support page). I think that the problem is bios related since I can't reboot properly from it. Oh yes. I've got the A2 code.
I tried different settings like to set the wake options from os and so but it didn't work.
And I've got a RM750 psu and i'm not drawing so much power out of it.
Any ideas?

I had chosen to update the 1.9 bios with M-Flash but I hadn't chosen the bios+me option. Now i've done it and it works. No me driver reinstall needed.

Z87-G45 usb issues

I'm having a heck of a time with this board and if I can't get this taken care of today I'll have to RMA it. I'm having many problems with the usb ports. After loading windows and installing the drivers off of the disc, none of my flash drives would work. I received the popular "unknown device" which I could not fix. So I re-installed windows. I tried installing the drivers from MSI's site, but after installing them one by one my keyboard and mouse randomly stop working. If I load in safe mode they do work. Also, not once has any of my flash drives been recognized.
Is there any hope for me, or is RMA the best option?

Main Board: Z87-G45
Bios Version: 1.9
Video Card: MSI R9 270
PSU: XFX - Core Edition Power Supply - 550W, 80 Plus Bronze, 135mm Fan, Active PFC, Single +12V Rail - P1550SXXB9
CPU: Intel Pentium G3258
Memory: PNY DDR3 1600
SSD/ HDD: WD Blue Caviar 1tb
CPU COOLER: Cooler Master 212 EVO
Raid Card: none
Sound Card: none
Any Additional hardware plugged into your system: generic mouse & keyboard
OC: (Yes / No) NO
Operating System: Windows 7 Professional 64 bit

Z87-G45 Audio Issue - Back panel jack is staticy, front panel is perfect

Hi,
Experiencing this weird issue with this board - up to date drivers on BIOS, Realtek and everything else. The back output jack of the board has trouble with higher frequencies and will produce static / corrupted noise reproducing higher frequency sounds (e.g. the Windows speaker tests). The frontpanel jack is perfect and reproduces everything. My "work around" is currently to use the FP jack, but I would like to fix the backpanel (same speakers).
Any ideas?

You wouldn't believe it.. But I RMA'ed my board last week and got replacement on saturday.. Not only does I still have random ass DPC latency spikes all over the shop, rear audio jack is broken as per OP's. Left channel produces almost static while Right channel is fine and Front jack works fine, it would appear MSI's QA seems to be slipping on this board judging by various other posts of usb/audio/dpc latency spike threads.

MSI z87-G45 network issue

Howdy.
I've recently started using Powerline networking. Its pretty awesome, but every so often my connection drops. If i look at the powerline plug, all the lights are still on, but when i look at the network port none of the LEDs are on. Sometimes it comes back by itself, most of the time i either need to remove the cable and plug it in from the back of the NIC, or as i have a ssd its quicker to restart the computer. I'm using Killer e2200 Gigabit Ethernet Controller driver version 8.0.2.42 . I also tried the other method mentioned here about using killer cleaner and only installing the drivers but not the application package, but it happened then too.

Quote from: flobelix on 07-February-14, 23:22:47
Have you tried a different lan cable?
well it just happened there. I got it wrong though, the NIC leds were on, and it looked like it was recieving data, but windows said it was connected to an unidentified network. Next time it happens i'll see if i can test it with my partners laptop, and see if its the network, powerline or cable

New Z87-G45 wont boot to windows - restart loop

I purchased a new MSI Z87-G45 Mobo and i5 4440 and now I cant boot into windows.
It was blue screening but now it just gets to windows load screen for a second and then restarts.
I have an older sata HDD would that be the issue?
I was able to install windows on a new SSD and it boots and works fine so its obviously something to do with the older HDD.

you can't boot from older OS installation on new different mobo

MSI z87 g45 Boot up issues

So I built a computer for my sister and her husband and it has been having some boot up issues,Here are the computer parts:
wiindows 7 64bit
MSI Z87 G45 Gaming motherboard
INTEL CORE I-7 4770K 3.5GHZ
RADEON HD 5700 GPU
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866
kINGSTON 64 GB SSD ( spare part, not sure the numbers)
Sunbeam PSU-H680-REV-US 680W ATX 12V 2.0 Power Supply - OEM
Seagate Barracuda ST2000DM001 2TB 7200 RPM
ASUS Black 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA Internal Blu-ray Drive Model BC-12B1ST/BLK/B/AS
I've cleared both the HDD and SSD and now I'm looking to check the msi z87 g45 mobo, The computer starts up and sits on a2 for a while and then sometimes it fails to detect the SSD and says a0 and then I have to go back into the bios after I reset the computer again and maybe it detected the SSD and I can set it to boot from that again because it constantly changes the boot order, and sometimes it gives a blue screen when nearly into windows and then restarts, I had transferred some data from their old computer to this one and the data had virus's in it and I didnt know so I eventually found out and a day later and got rid of them all and the computer started behaving better but not fixed, faster mainly, I don't know if the virus may have altered some files so, I have a few more things to try, any help would be appreciated.
(Something I forgot to mention is that when I unplugg the HDD all the issues go away, the computer seems to work fine, But there are no issues with the hdd, ive tested it with seatools and I plugged it into my computer and restarted mant times as well as used my computer for a while and nothing, the HDD is fine, the start up on their computer sits on a2 for a long time when it isnt going to work and it only happens with the 2tb seagate HDD plugged in)

which storage drive holds the boot files the SSD or the HDD? the ATA mode of the BIOS needs to remain in the same mode it was when Windows was deployed to the storage drive. next the only way a BIOS settings will change with out user input is if the Li cell battery is going dead/the BIOS is getting reset frequently. sounds like you're about at square one, I'd format the Seagate 2TB HDD, install windows onto that either in RAID or AHCI mode whichever your preference, you can use the 64GB SSD as caching later if you use RAID mode, if AHCI the 64GB could be spare. I don't understand the SSD as boot drive method, it doesn't make sense the solid state storage is volatile meaning it degrades over time, the HDD isn't and the performance gain isn't going to change the way you use your PC. AHCI has it's advantages it's up to you. Following those steps is the only way you're going to keep the computer booting on a regular basis. You shouldn't need to manually configure which storage drive to initialize/boot from first, the BIOS automatically goes through your devices to find boot files then boots from the first one with boot files, it won't even try to boot from a device without boot files, because it can't. Just to reiterate the BSOD you speak of sounds similar to the ATA mode changing to something other than what it was when Windows was deployed to the device.

New MSI Z87 G45 Build Stuttering Issues

So few days ago i finally built my new rig:
Specs:
Intel 4670K
MSI Z87 G45
MSI 760 GAMING OC
G.Skill Ripjaws X 8GB 1600 CL9
Seasonic G 550
Samsung Evo 250
WD RED 2TB
So i noticed that i get micro stutter when playing HD videos or youtube videos. Same stutter applies on some HTML5 effects and desktop also..
There is no stutter present when gaming but i do get kind of "slowmo" feel even when my FPS is high enough 60+ (or i'm just picky or somethin...)
I tried everything from installing drivers,, reinstalling OS, Using HDD as OS drive then used Oboard GPU and still the same issue.
Does anyone know what could be the problem? could mobo be damaged? memory? or cpu?
I even did tons of benchmarks and everythine is stable and fine and shows no ERRORS.
I also updated the bios to the latest version (1.5)
Does anyone have any clue what might be going on?
I think few monhts i found someone who had similar problem and fixed this but cant find it anymore...

Are you able to post screen shots of the memory and spd tabs of CPUZ?
Is the ram installed into DIMMS 2 & 4? (2nd and furthest from the CPU)
Have you tried a full Cmos Clear? >>Clear CMOS Guide<<

MSI Z87-G45 USB WiFi issue

hey guys,
I just bought a brand-new Z87-G45, and it almost works totally fine!
The only thing that bothers me is when I boot up my system, the plugged in D-Link DWA-160 won't work directly (an orange led lights up continuously), so I need to unplug it and plug it in again. Then it'll work perfect with top speeds. I got the latest drivers for the WLAN stick and latest BIOS (1.47 Beta) for my motherboard. What kind of behavior is that?

Quote from: Nichrome on 04-July-14, 17:31:33
Ahh I see, so you meant hair dryer
Apparently it doesn't produce heat when set correctly but at certain point it might have done so.
I suggest to re-do all the connections and reseat CPU.
i already did that and it did not work
and hair dryer you can set it without heat so its impossible to produce heat
i know what im doing

MSI Z87-G45 BIOS Temps

I am having an issue with the BIOS displaying 99 degrees Celsius in the BIOS menu. It ramps up rather quick loading into the BIOS from around 50 degrees to 99 which it stays at. Touching the heatsink itself it feels cool to the touch which leads me to believe its not displaying the temps right. Also in windows my idle temps are around 45-55 but under load they can go up to the high 90's.
I am using a MSI Z87-G45 board with a 4670k Haswell which I know run a lot hotter and seems to cap at 100 degrees with just the stock cooler... well until my new cooler ships.
If I were to guess I would say it seems the BIOS is putting some load on the CPU, which would be fine just seems odd. Any insight anyone had on this situation would be great as the little research I have done I have never seen anyone open up the BIOS to temps any higher then 55 degrees on YouTube.
Thanks guys

I just checked that literally after posting that thread. I was certain that it was seated well as I've been playing all types of games on it with no issues but thought I would reapply some paste... only to see that it didn't even make contact. Makes me remember why I'm not a huge fan of the stock Intel cooler hold downs. Now I'm bordering on embarrassed and amazed that the CPU didn't start frying or at least restarting.
Thanks for the help none the less.

Z87-G45 hangs after clicking on OC Genie

For starters, I'm not IT techie guru, just a noob.
What happens is that after I click on the OC Genie button, the comp will hang as it boots up at the "STARTING WINDOWS" just before the 4 balls appear.
I hv set my comp to "OPTIMAL MODE" F6.
I used to have the Z77A-G43 & I just click on the OC Genie button & all was smooth.
Wonder why am I facing this issue now.
My setup
Intel i7-4770k 3.5ghz 8mb LGA1150
Z87-G45 Gaming mainboard
Windows7 Home Premium 64k
Corsair Vengeance 1600 16GB kit CL9 (2 x 8GB)
MSI GTX760 Twin Frozr Gaming 2GB GDDR5 PCI-E OC
Seasonic X-Series 750W Modular Gold PSU
Samsung 840 PRO SSD series
Appreciate if the experts here can help to guide me.
Tks & much appreciated

Quote from: Froggy Gremlin on 14-February-14, 13:45:50
Did you uncheck Auto Restart so as to get the BSOD error code? That will tell what was needed to correct it.
Yes sifu I did before I started the movie
Quote from: Froggy Gremlin on 14-February-14, 13:45:50
If the BIOS has the settting VDroop, set it to 100%. Also, enter the OC Section of the BIOS Sub Section 'CPU Features' and set all the power limits (w) to 255, Power Duration (s) to 60 or 128. Overspeed Protection set to disabled. Make sure EuP 2013 is disabled.
Ah~~~so~~~~~~ ok I will do this
Quote from: Bernhard on 14-February-14, 14:15:29
If ever you want to inspect any crashes, then do the following:3. Click on the Technical detail link and you will see something that is similar to this:
This will provide you with a host of information, including any error and BSOD codes which are needed to ascertain the cause of the crash.
Trust this can assist you in finding the data of the crashes that you have experienced.
Tks Bernhad for ur tips, now I go the reason for the crash
Description
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8010e32028, 0x00000000ba000000, 0x0000000052000402). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021414-4009-01.
As I've mentioned in my initial post, I'm so noob at this I hv no idea wat the desc is talkin abt

Z87-G45 Gaming - Boot error code A2 (stalled)

Hey folks,
I just purchased this board with an i5-4670k
I have a weird issue with the boot process. It doesn't occur at bios default values, only when I change them.
Here is the steps I do prior to get this stalled on BIOS load screen
1- I change the OC settings to get to either 4.2 or 4.4GHZ (1.29v for CPU 4.4ghz and 2v for input)
2- hit F10, save and restart
3- Boot normaly into windows.
4- Launch AIDA64 to stress test the system for 8h. Yes I did the 8 hours at first. It successfully passed the stress test.
5- I browsed a little bit.
6- I played battlefiled
No issue so far.
7- I shutdown the computer.
8- I then restarted it, and BOOOOMM. It stalls on the black screen, prior to the Dragon screen, with a A2 code in the lower right corner.
So I know the the OC is fine, since the stress test is OK for that long. I tried it several time, but only stressed it for 30min, then reboot and BOOMMM again. :/
So can someone, from MSI, help me?
Thx
System info:
MB: Z87-G45 Gaming
BIOS: v1.6 (Which I falshed from the BIOS menu)
CPU: i5-4670k
RAM: Corsair 8GB (1866MHz)
DISK: Kingston SSD 120GB, WDC 1.5TB SATA3, LG BD/DVD

Hey!
I decided to chip in since I have almost the same issue.
My PC boots to Windows and runs just fine apart from the 2second A2 debug code delay. Been playing games like BF4 for a good amount of time etc.
I just seem to be getting that same A2 debug code whenever I boot, seems to be the WD Caviar Red drive I just bought a week ago, already tried a few different sata and power cables, which dont help the case. When I unplug it the boot happens normally without any debug codes. Thing is the HDD seems to be working just fine, tested it with HD Tune Pro and CrystalDiskInfo. Also im not certain, but pretty sure that the A2 debug code only started happening after I installed a GTX 770 (day after the WD 1TB Caviar Red drive). Then again that doesnt make much sense? Since then it would most likely be an issue with the PSU, but seeing how I can play BF4 on high settings for 2hours straight it most definately isnt I think. My problem doesnt have anything to do with overclocking though, since I run everything on default.
Any ideas? And again, sorry for chipping in your thread. Just saw the same debug code problem and thought I shouldnt do a new one.
Specs:
i5 4670K
MSI z87 G45-Gaming
MSI GTX 770 TF OC 2GB (old gfx card HD7870)
8gb G-Skill Ripjaws 1333mhz
2x 120gb SSD (Kingston and PNY)
1x WD Caviar Red 1TB HDD

Can't reboot (Z87-G45 Gaming)

I have a rather strange problem and am hoping someone from MSI might have a few suggestions.
I recently upgraded my rig with a new mobo and cpu. I went with a gigabyte Z87-d3h and immediately noticed that my pc would not reboot, it just sits there with a black screen although I do hear the hard drive doing something. My old AMD computer had worked fine with the components I kept, namely the ram, PSU and graphics card. So I came to the conclusion that the motherboard was faulty and sent it back.
I decided to try a different brand and went for the MSI-Z87-g45-gaming. Sadly I have exactly the same problem which was rather baffling.
Some more details about the behaviour:
- If I unplug the graphics card, and just use onboard vga, it DOES reboot fine.
- When using the graphics card, it does actually reboot normally some of the time, I would say about 20%.
- the behaviour is the same whether I am in windows or rebooting from the BIOS
- I was using bios 1.4 and I saw that 1.5 had an updated graphics output driver. Excitedly I updated to 1.5 and indeed it rebooted fine a couple times, but then reverted to old behaviour
Are there any BIOS settings I could try to see if i can fix this?
details of my pc:
600w OCZ PSU
MSI-Z87-G45 gaming
i5-4670k cpu
gigabyte HD7970 ghz edition
12GB corsair vengeance ram
1x Hdd
1x SSD

Upon the non win8.1 updates being finished, i booted into the bios and reset all the settings to default. So far it has been restarting without any problems for windows setup stuff, which is a good sign as when i was installing just the base win8, it had to restart and got locked up in that black screen. Ill have to narrow down what in the bios triggers the issue, but i believe that it is something to do with fastboot as nothing else really makes sense. Worst case its the OCGenie button, or OCing the ram that was doing it, but im not sure if you were doing those so that may or may not be a similar thing that you are doing.

ALC1150 16k band equalizer bug! (MSI Z87-G45)

Hi all,
I know this would be better to report on Realtek forums, but this problem applies to all of you with ALC1150 chipset and who are using equalizer - maybe also other chipsets. Maybe also MSI stuff will be interested in solving this issue as it is rather annoying issue. Here's the description of the problem I've also sent to Realtek technical support (no answer from them yet). Please let me know if you can repeat this issue. Thx
Dear Realtek support,
I have noticed a quiet annoying problem with your graphics equalizer and I would like to report the problem. Would be great if you could localize the problem and fix the issue. I suppose it would be only a trivial thing which can be fixed fast.
Here are my system specs:
OS: Windows 8 64bit
Motherboard: MSI Z87-G45 (ALC1150)
Drivers: Realtek R2.71
The problem:
There is a problem with 16k band only. Other bands works fine.
Use Case:
1. Let's say I want to use value 12 for extra heights. I set the slider to 12 and play the song.
2 Value is ignored at the beginning, instead value 0 is used even though the slider still shows 12. If I move the slider let's say to 11 (music is still playing) the change is reflected immediately and everything works fine.
3. But only until I stop the song and play it again or play another song. This is really weird behaviour So seems the band registers changes only if the sound is playing and when there is no sound input it reset the band for 16k to 0 (please note that system still show previously set value - in my case 12, but it is just ignored)
So actually 16k band is quiet unusable as it still reset its value to zero when the sound stops.
You can easily simulate the behaviour like this:
1. Reset equalizer to flat and set only 16k band to max. (12)
2. Play some music. You can immediately hear there is no sound change, even you have set 16k band to max.
3. Move slider to 11 during the music plays. You can hear the change now...
4. Stop the music, restart the music player and play the music again.
5. Flat equalizer (16k = 0) is used again, but the slider shows 11.
Could you please have a look at this issue and inform me if you can repeat it ? If there are further questions, don't hesitate to contact me. Would be great if this issue could be fixed because the equalizer is really great in all other aspects.
Thanks a lot,
Michal

New finding... If I open some music in Music player (Windows 8) and then set in on pause (still running on background) and switch to desktop and play the same song in media player, 16k band settings is remembered. This is really weird but works as a temp solution until fix is out. Maybe this issue is only Windows 8 related, I really don't have an idea but I got this idea once I've played Saints Row 4 and there were no engine sounds. Then I open some music file and set in on pause on background and suddenly, the sounds were back. I would say there is something wrong in windows or what...

Z87-G45 Trouble

Hi there,
Yesterday I finished my recent computer build.
It is as follows:
Z87-G45 Gaming Motherboard
EVGA GTX 780
Thermaltake 850 psu
i7 4770k 3.5 cpu
seagate 2tb hdd
TridentX F3-2400c10d-16gtx G.Skill memory.
Running Windows 7 x64
This is the most expensive build I've tried.. With intentions of OC'ing. However, my machine will not OC. I've researched it all day/night and now to the point of regretting going this route.
I've Tried OC Genie - When I go to reboot the machine will not restart. Instead I hear a beep and it gives me the prompt to press F1 to enter setup or F2 to restore defaults.
I've tried manually OC'ing - using the XMP for the DRAM. Changing the voltage as necessary. Watched numerous Youtube videos and read numerous posts. Still get the same result - beep and the choice of F1 or F2.
Only other issue is.. My computer is randomly freezing. No pattern. Just here and there.
Any help is greatly appreciated. Really bummed at the moment.
Thanks,
RSM

Update:
Re-installed windows 7 x64 ultimate for the third time. Now the freezing is more common. I can't even install drivers for the board before it hangs up and forces me to do a hard reset. I've switched the RAM in and out and in still getting the same result.
Msi doesn't recommend my ram with the z87-g45 but I've seen others with the same build and everything be fine.
Any ideas?

Z87-G45 Restarting Issue

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