Z87-GD65 USB madness....

Hello -
Fresh install of Windows 8.1 Pro...on the GD65 w/ 4770k.
Installed fine w/ optical disk everything looks good - stable etc.... With one exception! My USB keboard and mouse work great, however if I plug in a thumb drive or iphone I get some really odd activity. The phone will charge, but will not connect. The thumb drives (i've tried a couple now that work in other PCs) connect and disconnect rapidly. If i'm fast, I can catch it every now and then for a couple seconds but it disappears pretty quick. My mobo is a C2 rev. and it came with 1.8. I tried to flash within the BIOS, and could not get it to read any USB drive on all ports. I tried using the MSI tool to make a bootable and didn't have any luck. (i've enabled legacy devices in BIOS, and changed the boot order and also tried F11).
I flashed successfully to 1.9 with the Live Update tool but i have no change with my USB ports. FWIW when i'm in the BIOS and plug in a USB thumb drive I get brief freezing where the mouse becomes unresponsive... also I see a 9C (at the bottom right when booting) error when rebooting occasionally which goes away if I pull the thumb drive out.
Am I missing something?.... help a frustrated guy out?

Also i have tried multiple times to boot from the usb - to get the system to recognize the usb it has to be in a usb 3.0 port, and then restart and (with all other boot devices disabled) it says "missing operating system" I've tried this on 2 usb devices from another pc after applying the USB fix and still nothing. Interestingly enough if i hit f11 and get the usb stick to appear and select it... it boots to windows which is crazy as I've disabled the ssd as a boot device.
I'm really at a loss here.
Also, I tried disabling the various usb functions in BIOS... no effect.

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Z87-GD65 USB and ATA/ATAPI Bridge Issues

I just installed a new Z87-GD65 into a Silverstone HTPC case and I'm having weird issues with all USB 3.0 ports. This problem occurs on both a Windows 10 technical preview install and a Windows 8.1 install. Everything is updated including the BIOS and, as far as I can tell, installed properly. I used Live Update 6 to verify the integrity of the motherboard drivers and BIOS version. I also double checked the build for any potential shorts or incorrectly plugged in devices and everything seems to check out.
Basically, what seems to be happening, is the computer is constantly losing connection with the USB 3 ports and is re-"scanning" to gain connection again. This makes all the USB 3 ports useless for any media or storage device and is extremely annoying when used with a mouse and keyboard. This "re-scanning" if that is what it is, is also causing all the i/o ports to freeze for a second or two so if I let's say, double click on a folder and this "scan" occurs, it takes a few seconds for the the folder to open. I also notice that a storage device plugged into any USB 2.0 port is more sluggish than usual and there is an overall delay in all mouse/keyboard input. This is a new motherboard and a new build although I have used all this external equipment and some internal with another computer with no issues at all.
System Specs:
PSU: 850w Coolermaster with front panel fan control
Motherboard: MSI Z87-GD65
CPU: Intel i5 4670k
Video Card: MSI GTX 770
RAM: 16GB of G-Skill Sniper series memory
Storage/Media:
128GB Samsung SSD (OS)
2x128Gb Crucial SSD Raid 0 (Games)
1TB Western Digital black (general programs)
2x2TB Western Digital Green (storage)
I also have a Medisonic 4-bay USB 3.0 enclosure with 3x2TB drives and one 3TB drive.
If this is a Windows issue I'll re-install Windows 7 but if this is a hardware/driver issue I'd like to know how to fix it if possible as I can't return or exchange the board.

Everything works, or is at least detected, fine in BIOS. I already messed with the hand off settings and no dice.
I got tired of dealing with it so I formatted an installed Win 7 unfortunately the problem is still there. It's much less pronounced so I can actually use the computer without the weird freezing and stuttering issues but any time I try to transfer and or unzip any large file windows will lose connection and I'll get a "USB device has Malfunctioned" error. This does not happen on my other PC, unfortunately I need the hard drive bay on this PC.

New Z87-GD65 USB Issues?

Trying to find out if I need to return a newly installed board to the store for an exchange. I have another PC, with this same board, that was built back in August, and it works great.
If I go into the BIOS, sometimes the USB drive is detected and sometimes not. Had to reboot 3 or 4 times to even get it to see a usb drive to load Windows 8.1.
In windows it will detect a usb flash drive about half the time. I have an ASUS N-53 USB Wireless stick that has only been detected one time. NOTE - All of the items I have plugged in work without fail, on the same board, in another PC. I thought it first it was maybe the front ports in the case (Fractal Design R4) but it has the same issue on the backside ports that are coming directly off the board.
I have reset the bios to defaults and also flashed the bios to latest. Also tried it on bios B to make sure it wasn't something specific to BIOS A. Since I was having the issues before even installing Windows, I'm going with a faulty board. Before I go through the trouble of returning the board, is their anything else I can do to check?

As a follow-up...
I went back to the store and did an exchange. The new board is working like a champ, so I assume the USB controller was bad on the original. Just got unlucky on that last one.
As I stated previously, this is my second Z87-GD65 and I really like it. I would recommend.

Z87-GD65 USB 3.0 Issue

I've owned a Z87-GD65 for about a month now, and USB 3.0 has connection issues:
I have an external usb 3.0 harddrive that will randomly disconnect and reconnect several times a day. It also tends to disconnect when waking from hibernation or sleep mode. The harddrive doesn't have this problem when plugged into the USB 2.0 ports.
Troubleshooting completed:
Tested multiple usb 3.0 ports with the same result.
Tested harddrive in usb 2.0 ports with no issues.
Flashed motherboard BIOS to newest version with no change in results.
Disabled power saving mode for both the harddrive and the usb 3.0 controllers with no change in results.
Uninstalled and reinstalled latest drivers for the usb 3.0 controller with no change in results.
The intermittent nature of this problem is beyond frustrating. What can I do? Do I need to RMA the board?

Quote from: Sea Dog on 24-May-14, 08:04:12
This is a user to user forum. Admin and moderators are just simple MSI product users just like you and me. You want to call me a ? Be my guest. Due to forum rules I can't call you or the other poster what I really think after that comment.
You were rude for no reason whatsoever. If you don't like being called a , you shouldn't act like one. It is tragic that I have to explain this to you.
Then you escalate the situation with the promise of naughty words to both me and yet another stranger that has done absolutely nothing to provoke you? Are you really not seeing why you were called a and then laughed at when you got defensive about it?

Z87-GD65 USB headset and BIOS 1.7 problems

OK...as i've stated on these forums before there is a problem with attaching USB headsets with this motherboard. There is already many posts about the problem so it "is a problem". F.R.E.Q 5 headphone will not work with the mobo, other people on these forums have also complained about razor headsets not working, as I agree with that it is a well known razor has compatibility issues I still think this is a mobo issue that MSI need to address. Logitech G35 work fines...but every other usb headset i've tried doesnt...this is on both 1.3 bios and 1.6. I've also tried other workarounds to no avail.
Any MSI guys readin this...these are the headphone i'm talking about
http://www.cyborggaming.com/prod/freq5.htm
NOW..the BIOS issue...the new 1.7 that has been released...DONT FLASH IT....it just bricked my mate mobos...lucky the GD65 has dual bios. I tried it to see if it happened to get his freq 5 working...but the PC wouldn't post.
Any comments or development on this situations on this issue will be greatly appreciated.

Quote from: Nichrome on 08-December-13, 03:57:18
Personally I don't think it's a problem with a BIOS.
Have you tried updating all the drivers? Especially Audio..
Like I said, i've tried every workaround from bios to drivers. Been on these forums, other forums, other sources and no solution seems to work. There is nothing wrong with the headphones as they work on every other PC i've tried and those have had different mobos. Those headphones even work on my Z87 MPower MAX no problem..it is just this Z87 GD65 board. Could be just a bad apple out of the bunch...but I doubt we'll get a RMA for it just cause one sort of headphones wont work on it. Now my mate got a pair of $170 headphones sitting there he cant use.
And as the to 1.7 bios...just by going off the few posts on here i'd be pulling it asap, obviously not alot of testing has been done on it. Just lucky the board has the dual bios option.

Z87 gd65 - usb flash drive dont work but keyboard work

HI How are you
I have a msi gd65 z87 with i5 4690k
the problem
usb do not work with flash drive and wifi dongle
It work with keyboard and mouse
I have energy in the usb because my smartphone get charged but it will not be connected in the windows.
The usb flash drive do not boot. I tried all ports and different flash drive.
My only way to flash a bios is in windows ( maybe using a cd or hard drie too boot in dos, I will try later)
My ideia is to downgrade from 1.B to 1.A
Because in the site of MSI says that my processor is compatible with the bios 1.a
I am here because to find a solution, my last option before send back this motherboard
tks for the help

Download abd Install Intel USB 3.0 drivers.
http://www.msi.com/support/mb/Z87-GD65-GAMING.html#down-driver&Win7 32

Z87-gd65 --USB Headet not working and cant bios

Ok, i have a z87-gd65 and my usb headset will not work at all in SLI. I take one card out, it then seems to work..sumtime, must take it in and out everytime i restart PC and hopes it works.
After some research I seem to need 1.4 or higher beta bios to solve this problem however after following your guides to the letter the board refuses to update bios. When you click the file through MFlash the system just freezes. Im worry even it 1.4 or higher bios come out of beta and are standard I will still not be able to update the bios and i'll be still in my first predicament...no usb sound working.
Please help...or should i just RMA the board??

USB stick bootable? If not, use the forum tool 'Fix My USB Key' option first. USB stick formatted FAT32? Follow the instructions in the link.
https://forum-en.msi.com/index.php?topic=169827.msg1253353#msg1253353

MSI Z87-GD65 USB Razer Megalodon not recognized by windows!?

Hi guys, I recently just upgraded my PC and everything is okay except my USB Headphones are not recognized on this system oO I had to reinstall windows to get the motherboard to be compatible with my setup and after updating windows and looking up the problem, I haven't found an answer.
The Headphones work 100% sure because they worked on my old mobo and my laptop that is right next to me.
Says its an unknown device and has a ? next to it. Also these headphones use the Windows USB Generic Audio Driver but for some reason its not working.
Any help would be appreciated alot

Try the latest Bios: >>Beta BIOSes<<
I will check for a newer version as well right now.
Edit: .141 is the latest.
Might want to check for a firmware update for the usb device as well.
Edit#2: Install the ram properly and see if that changes anything. Locking this topic as it is a duplicate.

Z87-GD65 - Disconnetions on usb 3.0 hardisck

Hi, i have a problem with continue disconnections when i use my hd 3.0, everytime i try to copy files, hd disconnect and riconnect suddenly;
thats happen only on my pc, i just tryed on others pc and hd works properly. I just tryed to update biose and to install new intel driver for USB 3.0.
Sry for my bad eneglish.
Some idea??

Is this win 7 or win 8?
Have you installed all of the latest drivers from the MSI website?
http://www.msi.com/product/mb/Z87-GD65-GAMING.html#overview
Next check for firmware updates for the USB disk.
Finally update the bios of the mainboard:
>> BIOSes<<

Z87-GD65 wont boot from any drive, please help!

I desperately need your help on this issue. And thanks in advance for any answer!
I have a brand new Z87-GD65 Mainboard.
When I select my boot device in BIOS all I get is: "Reboot and select proper boot device or insert boot media in selected boot device and press a key"
In BIOS I can find all my hardware (CPU, Drives, HDDs, DVD,... RAM) everything is shown correctly. Nothing missing there, all parts shown by correct values.
I cant boot through my DVD Drive or external USB Drive (on both I have Windows 7 which I want to install on my new system). The Windows DVD is also working properly, I checked it on my old PC.
No matter what Boot priority/device I choose (I think Ive tried them all by now) "Reboot and select proper boot device or insert boot media in selected boot device and press a key" is what I get after "save & reboot".
My BIOS Version is E7845IMS V1.8.
Any suggestions, what am I missing?
thank you very much for any help!

Quote from: Jimmy_123 on 09-May-14, 01:26:52
Ok, thanks for your help, I found the problem!
It was my DVD Rom Drive that could not read the DVD!!!!
What I Still dont understand is that it also didnt boot from a bootable HD through USB.
thanks for your help!
Glad you got it working....probably the controller got confused from the faulty DVD rom....

Slow shutdown Z87-GD65 Gaming

If I allow my Win64 system to go into sleep mode. Wake it up and then try to shutdown I find that it takes ages to shutdown once the black screen appears. It seems like it has shut down but the fans keep spinning for a good 20 seconds and eventually I will hear my speakers pop as the soundcard powers down. A reboot and then power down does not take anywhere as long. Regardless of what apps have been running or are running.
I also get random DPC latency spikes if I do not reboot after going to sleep or even just running on 'balanced' for a while. Setting power management completely off and rebooting resolves this.
Is this more likely to be a USB device causing the above issues?
I am using BIOS E7845IMS.1A3

Board: MSI Z87-GD65 Gaming
Bios: Version 1.10B E7845IMS.1A3
VGA: Sapphire Radeon R9 290 Tri-X 4096MB GDDR5 PCI-Express Graphics Card (11227-03-40G)
PSU: EVGA SuperNova G2 1000W '80 Plus Gold' Modular Power Supply (12v 83.3A 999.6w)
CPU: Intel Core i7-4770K Haswell 3.5GHz (3.7GHz Turbo Boost) LGA 1155 84W
MEM: Corsair CMZ16GX3M2A1600C9 Vengeance 16GB (2x8GB) DDR3 1600 Mhz CL9 XMP Performance Desktop Memory Kit Black
HDD: Samsung 840 EVO Pro 256GB SSD, Samsung F3 1TB x 2, Samsung F3 2TB x 1, Seagate 500GB
COOLER: Corsair Hydro Series H90 140mm High Performance Liquid Cpu Cooler
OC: No
OS: Windows 7 64bit Professional
Connected USB peripherals
Seagate Desktop 2TB USB 3.0 HDD
Seagate Desktop 4TB USB 3.0 HDD
Logitech G15 Keyboard
Logitech Revolution Wireless Mouse (Wireless adapter on G15 Port)
Novation Twitch DJ Controller
Epson Stlyus Printer (Off)
Other
3COM U.S. Robotics Message Pro Fax Modem on Serial port 1
Suggestions on what to try first?

MSI Z87-GD65 Gaming Motherboard Booting Windows 7 Trouble

Hi guys, today I bought the MSI Z87-GD65 Mobo, 2 Sticks of 4GB RAM and the Intel i7 4770. I bought these to upgrade my old system and the only other parts im using is my Nvidia GTX570, PSU and my 2TB Seagate HDD.
Everything hardware works normal, no abnormal signs.
My problem is when it boots up, it says "find --set-root --ignore-floppies --ignore-cd /win7ldr. Error 15: File not found"
I've tried using my windows 7 disc and it says all my stuff is still there and the startup troubleshooter doesn't find any issues. I tried putting my RAM in properly and its in nicely. (they are in the 3rd and 4th slot though) My power is fine, its just the BIOS isn't booting it =(
-The BIOS is updated
-No Hardware faults
Note: when i press any key to continue, it comes up with GRUB4DOS and has options like: "Windows 7 with SLIC Loader (Default)"
Please help me if you know anything!

Hi,
Quote from: TrisXD on 15-July-13, 20:12:10
Its a fresh install of Windows 7, i had to do it to fix my original problem =/
Update: I changed the RAM and put them in the slots u suggested, no change.
Sorry, when i post my last anser, i didnt know your new problem
Sounds like old problem from time of XP to Vista.
Firsth. Take out that USB connection of your headset from PC.
Secend. Uninstall any driver that headset (or you) may have installed to your OS.
Third. Run registercleaner program.
Fourth. Shotdown PC and then start again (dont just reboot!)
Fifth. Download and/or Install drivers for that USB headset.
Sixth. Reboot that PC.
Seventh. Insert that USB connection.
I hope this helps! Cheers, Mummy
If not i would try to ubdate intel chipset drivers(if MSI ones dont work, i would go to Intel site and try them from there) and if those dont help then another reinstall of OS and member to inser USB device after installing drivers for the device.

Z87-GD65 bios 1.b

could you give me a link to the latest bios update
for the Z87-GD65 i believe it is v1.b
as i can;t use the forum updater could
you give instructions on updating via usb flash drive

Quote from: flobelix on 07-October-14, 01:12:48
Yep:
A.) Download the attached archive (E7845IMS_1B0.rar) and place it on your desktop. Do not decompress.
B.) Download and install the Forum flash tool.
C.) Insert your FAT32 formatted usb stick.
D.) Make sure that all win 8 options are disabled. (Fast Boot etc) Also make sure the legacy USB is enabled.
E.) Start the forum flash tool and select option 1. Then point the tool at the compressed archive we downloaded earlier. Then to your USB Flash Drive.
F.) Boot to the USB
G.) Now follow the directions and let the tool flash
H.) After flashing reinstall ME drivers in Windows:
Hello i have done exactly as mention above and followed the flash instructions. After the flash is done and cmos reset i enter bios to do the load optimized default. then i see it says bios 1.11 (again) Then i have to do all previous forum thread steps to get it back to E7845IMS.190. And that is the highest firmware possible for me to install on A bios. The bios B is 1.14. I have now been trying with this for about 9 hours now. And i do have flashed alot of bioses on motherboards over the years, for about 15 years or so. And this is by far the most complicated motherboard i ever been touching "for doing a bios update". Hope you can help me fix this. I really got tierd with this all struggling.

Z87-gd65 help

Hi i have z87-gd65 motherboard. i was able to use the computer for more than half a year. then I updated motherboard software the same day the problem happens. So i was using my computer and then there was a black box opened up said something about flash initializing, then my computer just turned off. When i try to turn it back on nothing display on my monitors even when i plug my monitor into the motherboard slot. i opened my case it just show debug code of 36>F2 then it seems like the computer restart then 36>F2 restart. it seems to be going on like that forever. . I dont know what to do or how to fix it because nothing displays on the monitor. I think the problem is from the motherboard. What should i do? should i sent my mother board to msi to fix?

36 = CPU post-memory initialization. System Management Mode (SMM) initialization
F2 = Recovery process started
ok it sounds like you used live update and it has Partially Bricked the BIOS chip but not Fully as that F2 is it looking for a Recovery Media so here is what to do!
1: go to another computer
2: put a USB stick in it
3: download the latest BIOS version from this link http://download.msi.com/bos_exe/7845v19.zip (should let you download and chose to create a USB stick)
4: once its on a USB drive put it in your Z87-GD65 on a USB 2.0 slot (Black not blue) and leave it alone till it runs and auto restarts
hopefully that will let you have your board back up and running again (once you have it back REMOVE LIVE UPDATE as its prone to Bricking boards as windows is unstable)

Z87-GD65 loading screen

Hey guys ,
Me and some friends ran into a "wierd" situation , As soon as we boot our comps a black screen with 9C in the right corner below pops up and stands there for like 10-20 sec. I was wondering if this normall ? For a highend combo (I7 4770k + Z87-GD65) he boots very slow (1min)
Hope 2 find a fix
Regards
K.s

The forum chart doesn't have any plain vanilla GTX 560's for me to draw from for SLI, and the OP's PSU is still too weak in my opinion.
He has a USB problem as well, but your suggestion should open the door to find the one that is causing the trouble in that regard. If he knows how to troubleshoot, installing one item at a time to find the culprit(s).
nVidia
GeForce GTX 590 in SLi - 78A and a 1000W PSU minimum
GeForce GTX 590 - 46A and a 700W PSU minimum
GeForce GTX 580 - 40A and a 600W PSU minimum
GeForce GTX 570 - 35A and a 550W PSU minimum
GeForce GTX 560 Ti in SLi - 42A and a 700W PSU minimum
GeForce GTX 560 Ti - 31A and a 500W PSU minimum
GeForce GTX 550 Ti - 28A and a 450W PSU minimum
The other linked chart doesn't have vanilla 560's in SLI either;
nVidia
GeForce GTX TITAN - 38A and a 600W PSU minimum
GeForce GTX 780 - 42A and a 600W PSU minimum
GeForce GTX 770 - 42A and a 600W PSU minimum
GeForce GTX 760 - 30A and a 500W PSU minimum
GeForce GTX 690 - 46A and a 650W PSU minimum
GeForce GTX 680 - 38A and a 550W PSU minimum
GeForce GTX 670 - 30A and a 500W PSU minimum
Geforce GTX 660ti - 24A and a 450W PSU minimum
Geforce GTX 660 - 24A and a 450W PSU minimum
Geforce GTX 650ti Boost - 24A and a 450W PSU minimum
Geforce GTX 650ti - 20A and a 400W PSU minimum
Geforce GTX 650 - 20A and a 400W PSU minimum
GeForce GT 640 - 20A and a 350W PSU minimum
GeForce GT 630 - 20A and a 350W PSU minimum
GeForce GT 620 - 18A and a 350W PSU minimum
GeForce GT 610 - 16A and a 300W PSU minimum
GeForce GTX 590 in SLi - 78A and a 1000W PSU minimum
GeForce GTX 590 - 46A and a 700W PSU minimum
GeForce GTX 580 - 40A and a 600W PSU minimum
GeForce GTX 570 - 35A and a 550W PSU minimum
GeForce GTX 560 Ti in SLi - 42A and a 700W PSU minimum
GeForce GTX 560 Ti - 31A and a 500W PSU minimum
GeForce GTX 560 - 24A and a 450W PSU minimum
GeForce GTX 550 Ti - 24A and a 400W PSU minimum

Z87-GD65 USB madness....

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