Z87 XPower motherboard will not POST, debug code stays 00

I've been trying to build this machine since mid May and I can't for the life of me get the stupid thing to POST. The board codes read 00 (definitely not D0) from the first second the board is powered on and do not change. I have a similar machine with an ASUS ROG Maximus board and the codes change very rapidly during the boot sequence.
Here's my configuration:
MSI Z87 XPOWER LGA 1150
Intel Core i7-4790 Processor - BX80646I74790
Corsair RM 650W, 80 Plus Gold, Fully Modular (CP-9020054-NA)
Corsair Vengeance Pro 16GB (4x8GB) DDR3 2133 MHz RAM
Corsair Hydro Series CW-9060009-WW H100i Extreme Liquid/Water CPU Cooler
EVGA 01G-P3-1302-LR GeForce 8400 GS Video Card (Yes I'm aware it's a crappy gfx card, the machine does chip simulations, it's not for gaming)
Seagate Barracuda ST2000DM001 2TB Serial ATA Hard Drive
Corsair Obsidian Series 750D Performance Full Tower Case CC-9011035-WW
Things I've done to try and troubleshoot this problem:
Run the board stripped down, 1 stick of ram, cpu, stock cooler, psu (both BIOS)
Run the board stripped down out of the case on a bench (both BIOS)
Run the board without ram (both BIOS)
Run the board without ram and without a cpu (both BIOS)
Run the board with 1 stick of good ram from another machine, the proc and the psu (both BIOS)
Run the board with everything plugged in (both BIOS)
I have RMA'd the board TWICE and the proc once. The board isn't initializing, and I can't for the life of me figure out why. I've got another psu (corsair 750 CX) coming monday which I'm going to try. My last ditch effort after trying a second psu will be purchasing an earlier version of Haswell that takes an earlier BIOS, but honestly, the proc should be able to limp along to at least POST with the wrong BIOS.
If anyone has ANY ideas I would greatly appreciate it. TIA

I spoke with Jose Lopez on the phone who is listed as a technical support specialist according to his email signature. Supposedly on both RMAs updating the bios was listed on the work order. But I received back different boards, so I have no way of verifying what BIOS is on them. All MSI can manage to do is tell me that it is my other hardware which is impossible when it's running like this:
https://www.dropbox.com/s/2hunibvkhkco899/2014-08-11%2017.38.06.mp4
Apologies for the fuzzy video, camera phone lens must've been dirty. It's the same result if you run it without the stick of ram as well. Note that ram is from another working computer, so that's not the issue.
As far as going to a repair shop and having them update the bios with an older haswell, no shop around here is willing to do that or has older haswells to even use to do that.
There was no communication from MSI as to what was done to the board, all they did was ship it back to me in a poorly padded box. There was no paperwork inside.
Apologies as well for sounding rude, I am just completely at the end of my rope over this. I paid $375 USD on this and I REALLY expect the stupid thing to work and MSI is being nothing short of infuriating.

Similar Messages

  • New Build, Won't POST, Debug code stays at 00

    I just got done building a new MPOWER MAX with an I5-4670K.  The build is a new power supply, motherboard, CPU, RAM.  Video card I was using was in an old system and worked fine.  24 pin power, and the 2x 8 pin power supplies are all hooked up.
    I have torn the PC back apart to where it's now just Motherboard, and CPU.  No RAM, no Video card, no HDD's, no DVD drive.  The system will not POST, and the Debug code never changes from 00.  I have even pulled off all the front panel Power/LED/Speaker connectors. 
    I have also tried switching the BIOS toggle switch, and cleared BIOS from the back panel.  I don't know where to go with this since it won't even give me a code of any kind.

    Quote from: Sea Dog on 08-August-14, 02:31:23
    Since the OP hasn't been back for half a year, maybe it is best for you to open a new thread listing all of your particulars of system components, etc..
    Exactly, therefor: -- LOCKED --

  • MSI Big Bang Xpower II did not post - Debug LED Code #67

        
    I need HELP...!
    I have a problem my board did not post , did not start and i have the DEBUG LED CODE # 67 displayed.
    There is my build
    MSI Big Bang Xpower II X79 LGA2011
    Intel Core i7 3820 LGA2011 Processor
    Corsair Cooling Hydro Series H100 CPU Cooler System LGA2011
    G.SKILL Ripjaws Z Series memory (F3-12800CL-32GBZL) DDR3 1600 PC3-12800 - CL10-10-10-30 (8192MB X 4) - 32GIG located in DIMM 1-3-5-7
    Gigabyte GTX570 OC Edition video card in slot PCI-E2
    Western Digital Velociraptor 300GB 2.5" SATA 3.0Gb/s 10,000 RPM
    LG BH12LS35 Blu-Ray Writer 12X BD-R 16X
    Ultra LSP-750 Power Supply
    Cooler Master HAF X EATX Tower Case
    When I put the power on, the power supply activated fans and drives spin, all the LEDs on the motherboard light up but nothing appears on the screen.
    No video signal at all and the computer stop and restrart every 15 seconds. When these reset occurs there is no beep on the speaker , nothing at all, no flashing screen either, nothing.
    The DEBUG LED display a sequence of flashing numbers 19 - 60 - 19- 60 - 67 and stop showing still the number # 67 for about ten seconds and then he reset again.
    I carefully followed the instruction manual for the installation, I installed the memory modules in slots 1 3 5 7, i put my video card in slot PCI-E2. all the power wire are connected correctly 1 x 24 pins ATX, 2 x 8 pins ATX, 1 X 6 pins , all the wire from the front panel are correctly connected to the m-connector in JFP1 & 2.
    Did i forget something, I don’t know what the debug led code # 67 exactly mean and what i have to do to fix-it
    Someone has an idea what is wrong or have any suggestion to solve this issue.
     Thank's all for your help.

     
    I followed some advice to remove the memory modules and this is actually caused by the use of memory but you will see I still have a curious bug.
    I referred to the instructions manual to the letter for the choice of DIMM SLOT to put the memory module in single, double, triple and quad channels.
    If I install 1 memory module in the DIMM SLOT  1 to operate in single channel, everything is normal and the motherboard  POST normally and show  the SETUP SCREEN.
    If I install 2 memory modules in  DIMM SLOT  1 & 3 to run in dual channel, everything is normal and the motherboard  POST normally and show  the SETUP SCREEN.
    If I install three memory modules in DIMM SLOT 1 - 3 - 5 to run in triple channel, everything is normal and the motherboard POST normally and show  the SETUP SCREEN.
    As soon as I install four DIMMs modules mémoiredans SLOT 1 - 3 - 5 - 7 to run in quad channel, the motherboard  freezes and does NOT POST and show  code 67 on the debug led and has reset itself every 20 seconds.
    I tried all my RAM modules alternately in both single channel and everything works normally.
    I did the same thing in rotation for both dual and triple channel and everything is still normal with all fourth memory modules individually.
     As soon as I put a fourth memory module it freezes and displays the code 67 or L9 dependent side as you look. 
    So my bug is my motherboard MSI Big Bang Xpower II do  not want  to work in quad channel.
    Do you have any idea where I should look for, is a setting in the BIOS  , I have flashed the bios to the latest version V1.5
    I included the screenshot of the BIOS to see if you can  notice something wrong. 
    Thank you

  • K8T Master2-Far Will not POST unless CMOS is freshly cleared!

    Hey all, thanks for helping out.
    I came back to my computer one day to find it in a coma. The system was on, but the screen was getting no signal and would not come on by moving the mouse/keyboard like usual. I thought that maybe it had turned off the monitor for power save and then frooze some how. After restarting the computer I found that it was still doing the same thing. I shut down the system and unpluged. After waiting about 5 min i plugged back in and flipped the switch on the powersupply. This started the computer right up (even though i had not pushed th power button) and left it in the same condition as before. It simply would not post. After closer inspection I found that it was not posting because it wasn't getting far enough in the process before it was being restarted. I checked the restart button and even went as far as removing it from the motherboard. This did not help. I knew it was restarting because i could see it checking the optical drives then waiting for about 4 seconds, then a weird noise from the speakers (like a soft cruching so to speak) would happen, then it would do this all over again, non stop. That noise was familliar though, it was the normal noise that I hear when I push the restart button (I'm guessing a release of electricity etc..) so I knew what was going on.
    After switching the memory out and in all orders, I stripped the system down to the bare min. This however did not change anything. I put the system back together and flashed the cmos. This made the system restart once, then "BEEP" it posted. It said CMOS Checksome Error - Defaults Loaded. I first pushed DEL to get into the bios. I changed everything back to how its suppost to be (time, apature, etc...) then saved and exited. This made the system go back into its restarting state. I then flashed the cmos again and pushed F1 to continue. The system booted up just fine. In safemode of course. Then i restarted. It then went back into its restarting state. I flashed the bios again. And after pushing F1 to continue selected it to go into windows normally. Everytime it does this it gets different results. One time it got past the windows xp loading screen and sat at the black screen before you get your curser and welcome screen (sigh... restart... flash..). It also once got in just fine, and after about 5 min got a blue screen about "bad pool caller". It most the time however gets a random blue screen right after you see the welcome screen. These blue screens consist of "bad pool caller", "IRQ Equal or Lesser Value", or No notes, just generic blue screen.
    If i change anything in my bios it will not post. If i dont flash the cmos, it will not post. If i dont change anything in bios and continue, then restart, it will not post. The only way for it to post and for me to see anything on the screen is to flash the cmos. I thought it might be the power supply, but the only extra i have does not have the extra plug to power the 2nd cpu. After thinking about it though. I dont know if it could be a power supply issue, if it was then would it even load up into safe mode? Or why would it not load up into safe mode again after restarting. I have tried an extra stick of memory that i know works in a separate computer, but nothing changed. I have tried a different videocard... nothing changed. I have removed everthing accept the basics (motherboard, cpu's,videocard,memory,psu) and nothing changed.
    I have worked on this for about 1 week now and can not figure it out. I have my useless MCSE/CSE/A+ certifications (I say useless because I dont have a job that uses them) but this one is beyond me. If anyone could help I would appreciate it.
    Thanks,
    Brandon
    P.S. I dont know if this is related, but I did have to change from useing the DVI connection to RGB plug to even see anything once I heard it post. I was useing DVI before, and once i figured out that it would post after flashing cmos, I had to change to RGB to get any visual. The DVI will not work now at all. I have even tried changing cords. The DVI wont work in safemode either. Thanks

    I reckon these mobos have a fault that really needs to be sorted.  You say that your PC was working fine using PC 3200 memory with 240's. I have a similliar problem, I am using 246's with Kingston' PC3200 KVR333X72RC25/512D 2.5 ECC REG.  The PC worked fine for about two weeks and then one day went on a blink, every time I power it up all I get is beeps.  I was forced to order new BIOS, which didn't work everything else has been tested and works fine.
    So I ordered micron memory 2X512 PC 2100 266 ECC REG which I was told by the supplier that it was compartible, that didn't work either.  I then went on to check the battery, to my surprise the battery was low so I thought I had nailed it, went out bought a new battery but the problem still exits.  I must say though after installing the micron memory it did boot up but when I went into BIOS to change settings to boot fro CDROM  the damn thing would not restart I had to switch it off using the power button to restart it and when it restarted all i got was beeps.  After that to  get it to bootup I have to reset CMOS using the jumper and when it boots up it gives a checksum error message.  I have a choice of two at this stage
    (1) To Press F1
    (2) To Press delete o go into BIOS setup
    The F1 option takes me as far as the windows log on screen and that's it cuts off as if it is gonna boot itself backup but just hangs there.
    The Delete option takes into BIOS which when exited the PC does nothing until powered down and powered up again, from here I have to reset CMOS to get it to bootup.
    I have been told that the  kingston memory is not compatible but my question is how did it work the first two weeks?
    Good ol' Bas have helped out on this one quite often but here I am three months on still in a struggle.  I thought of RMAing the board but it would cost me about 160 pounds and with that kind of money I could pick up another boad from kompllete.com and remain with some change for a couple of buds.
    "To bass You said in the last post that the poblem could be the power supply changed it but that has not solved my problem"

  • Printer will not work: error code 0xc19a0022

    Printer will not work: error code 0xc19a0022

    Hello citizenED,
    Welcome to the HP Forums.
    I see that you are getting the error code " 0xc19a0022 " .
    I do have a few steps that we can try. 
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    I have also located a document that deals with a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error ...
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Pavilion dv7 1070us will not POST

    Model: HP Pavilion dv7 1070us
    System will not POST after replacing FAN.
    I first replaced the FAN, then after re-assembling the unit resulting in:
    Black screen, 
    CAPS-LOCK white LED continuous 1 second blink, 
    F12-WIFI amber LED solid ON,
    The FAN comes on, then stops for a few seconds then restarts and stays on;
    I thought this indicated that the CPU was running.
    I did all the normal tricks:
    RAM in-out various combinations, 
    CMOS battery removal.
    Power adapter and Battery removal combinations.
    Hard Reset by holding power button for 15-30 seconds w/o battery or PS attached.
    remove un-necessary devices: HD, wi-fi, DVD, etc
    Still does not work.
    So I figured the Video portion of the CPU was bad.
    I then ordered and replaced the AMD A10 4600m CPU.
    Re-assembled the machine and still the same symptoms.
    I guess the CPU was not bad.
    I give up.
    How could HP release a machine that does not POST when the main pieces are good:
    Motherboard,
    CPU,
    RAM
    Power.
    I did not buy a new CMOS battery. Can't imagine that would keep it from POST'ing.
    Any help ????  Otherwise went from working to JUNK.
    A thought: Laptops are not worth the money you pay if they only last a few years.

    Hello, @gman8a 
    Welcome to the HP Forums.
    With the issue and what you've replaced already, I would recommend contacting phone support for assistance with this.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • New motherboard will not work

    I had a MSI 6507 motherboard go bad..  
    I purchased a new msi p4mam motherboard, installed it and the computer will not post.
    Is there something maybe we forgot to do???
    Follow all the instructions
    Any help would be appreciated. This is the kids computer and they are really wanting to get back to their games .

    The 4-pin is connected
    I have reseated the processor
    I have tried one stick of , even tried new ram
    cleared Cmos
    Even tried a differnet procesor that we knew worked out of a different machine.
     I had Windows XP
    When I start the computer the green light on the box  comes on, the fans spin teh light for the CD flashes but nothing els. NO beep, no display.. could I have connected something wrong?  I am at a loss.....  

  • C855D-S511​6 will not post get beeps 3long 2short 3long 2short

    C855D-S5116 will not post get beeps 3long 2short 3long 2short
    please help I dont want a 450 dollar paper weight...

    Hi there, i have a toshiba satellite C855D-s5303 with a similar problem. Once turned on it gives a similar beep code and displays nothing. the RAM module and the hard drive are both ok couse i tried them on a diffrent toshiba succesfully. If you figured out how to fix your toshiba may you please bother to offer some help.
     The beep code is 3 long 2 short 3 long 2 short. I've tried suching for its meaning without any succes.

  • Will not post

    i am building my first computer and am having a few problems.I have installed the following components which were all purchased new
    motherboard  845pemax
    celeron D processor 320
    300 watt power supply
    256mb kingston ram
    Nvidia Rivia TNT2 m64 agp 16mb video card
    my problem is that my computer will not post
    the monitor light goes green but says that it is in power saving mode
    What should I do
    It appears that keyboard does not work either.
    Any help is appreciated
    sarahjac

    http://www.msi.com.tw/program/search/ser/SerConProRes.php?keyword=845pe&kind=1
    I don't see any 845PE Max boards that show support for the Celeron D processors.

  • 3 ea MSI K8N Diamond Plus will not POST

    I have 3 K8N Diamond Plus motherboards that recently started having intermittent problems POSTing to BIOS. I initially found it possible to boot by clearing CMOS and reentering my settings; however, over time these boards have gotten to where they will not POST at all. Power comes up, but the four-LED diagnostic display stays continuously red, indicating no BIOS activity. Ideally, I'd like to get my hands on a service manual for this board, but if anyone can throw out common issues with this board as a starting point, that would be great.  All of these boards have been in service for more than 3 years in 3 different machines. The failure appears to have identical symptoms. I would bet the component that has failed is common to all 3 boards. It seems other people are having the very same problem with these boards over several years of service. I have tried all of the usual troubleshooting tactics with no success. Thanks!

     Check for bulging, leaking, ruptured capacitors near CPU socket.

  • G31M3 will not POST

    MS G31M3  (MS-7528 Ver 1.0)
    Intel Core2 Quad
    2X1Gb Geil RAM
    1X HDD
    1X DVD R/W
    400w PSU
    MS Windows XP Pro
    The PC has been gradually getting harder to start. Some times it takes up to fifteen attempts before anything appears on screen. Now the machine will not POST, the CPU fan spins but their is no display, and no beeps. Also the power and hard drive LED's are not illuminated.
    Testing so far:
    Swapped the PSU for a known working model - no change
    Swapped RAM - no change
    Disconnect HDD, DVD drive, external USB and audio connectors - no change
    Removed the BIOS battery and re-set the CMOS - no change
    I have also removed the motherboard from the case and placed it on an anti static mat with just the PSU, RAM & monitor attached - no change.
    NO capacitors appear to be 'bulging'
    Is the fact that the machine will not POST or show any display or show anything on the power and HDD LED's symptomatic of an on-board power distribution (blown voltage regulator) problem? the only thing that I have not been able to replace in the CPU, could this (if faulty) cause the kind of problems described?
    I think the board is toast    opinions please.

    Quote from: P Skinner on 03-November-11, 18:47:57
    Installed: Right-Tec P4-400W   +12v=20A  (when installed in my bench test PC the machine boots OK)
    Testing: Win Power ATX 350    +12v=15A
    When I removed the CPU HSF I found this:
    Not very happy. This board is only just two years old. 

  • P67A-GD55 will not post

    I am absolutely stuck and about ready to RMA this board as I believe the one I got is DOA, though I'm not 100% so I'm posting here to make sure that it is in fact the motherboard that is faulty and not some other piece. My computer will not post, no beeps, no video; it simply powers on, sort of.
    Allow me to describe the problem. When I push the power button, there is a delay of about 5-10 seconds before the computer finally powers on. Once it does power on, it spins up, for maybe 3 seconds, then shuts off, then about a second later, it powers back on again. It will reset itself 5-6 times before finally staying on, then it sits there. No beeps, no post, no video.
    Here's what I've done to troubleshoot the issue.
    I have removed any attached hardware (video cards, hdds, etc) one at a time to see if one of them was causing the problem, but to no avail. I removed one of the sticks of RAM, that didn't work, then switched the two, also didn't work. I thought it was perhaps the power switch, so I swapped that out, that also didn't work. I tried a different PSU, also a failure.  I got down to just the cpu, the motherboard, the psu, and a power switch, and it did the same thing. I double checked the CPU to make sure it was in properly (just in case), and it was in correctly. I'm not sure what else I can do to trouble shoot this board. I cleared the CMOS every time I changed/removed a piece of hardware and even bought a new battery.
    Here are my specs:
    MSI P67A-GD55
    Intel Core i7-2600K Sandy Bridge 3.4GHz - Model BX80623I72600K
    Thermaltake Frio Heatsink - Model CLP0564
    2x CORSAIR Vengeance 4GB 240-Pin DDR3 SDRAM DDR3 1600 Memory - Model CMZ4GX3M1A1600C9
    CORSAIR CMPSU-850TX 850W ATX12V 2.2 / EPS12V 2.91 SLI Ready CrossFire Ready Active PFC Power Supply
    NZXT Phantom PHAN-001RD Red ATX Full Tower

    Quote
    If there are bent pins, what is the best approach to straightening them?
    A strong light, a good magnifier, a pair of tweezers, & a steady hand.
    It is also recommended for initial startup, that only one RAM stick is used. Placed in the primary dimm slot (blue closest to the CPU). Then load OS, drivers, etc., then add the other stick(s) later.

  • Kt333 ultra2 will not post?

    i had this motherboard sitting for 4 months and when i set all my stuff up for my son the computer will not post the d-bracket hangs at hard drive initilization please help?

    I agree, but perhaps we - not Rogue_Wulff - failed to demand info?  
    If you had the NIC in a slot very close to the graphics card, drivers might have been in conflict with eachother. But there are as stated other reasons.
    Nice you got it going!

  • MS-9804 Will not post

    I have a MS-9804 "Fuzzy RS690T" that will not post. I have tried different memory and power supply's. The processor is a known good processor. I have checked the jumpers and the are correct. Any suggestions, The motherboard is hardly used, its sits on my shelf 98% of the time in a anti-static bag.
    -MS-9804 "Fuzzy RS690T"
    -Athlon X2 4200+ EE F2
    -512Mb DDR2-667 Dual Channel
    -Broadcom WiFi B/G pci-e mini nic

    You did connect the 20Pin PSU connector to ATX1 I presume?
    BUT, what did you connect in JPWR1? As this is a 12V connector with ONLY yellow and black wires!
    It's not the extra 4 pin that completes the 24pin PSU connector.
    My guess is that you made the mistake there.
    See manual page 2-7

  • K7n2 Delta-6570 Will Not Post

    I have k7n2 delta L --6570--amdxp-2500-512 mb pc3200 ram. powmax 400w power .ati 9600 all in wonder. I swapped all parts to a better case to fit a certain location and the system will not post at all. the diagnostic d-bracket has number 1 and 4 in red while 2 and 3 are green. the book only tells me that the processor is initializing with a note saying this will show information regarding the processor (like brand name, system bus. etc. but nothing will show on the monitor. everything was working fine before the swap. i have checked everything i can think of. i would appreciate some advise. sorry if i haven't posted all the proper requrements and spec's. thanks. paul k.

    i reset the memory and cpu and video card. i think i disconnected everything in the case a couple of times to make sure it wasn't a simple blunder. nothing! i have a friend that wants to try look at it i may do that. also tomorrow i will try to post all my info like the rest of you guys have done. i'll give it a try anyway. also i done the other things you mentioned, i forgot what the questions were. you can't see the post info that i am replying to keep checking so i can answer properly and i forget things.
    thanks
    paul k.

Maybe you are looking for