ZAM collector failed to get WIF path message

This irritating message constantly appears in C:\Program Files\Novell\ZENworks\Asset Management\bin\colw32.log on many PC's. On some PC's it appears every time the collector service tries to start but on some it only appears infrequently. I need to know how to troubleshoot this message as many of our workstations are not producing an inventory and it's down to this message.
I have done some tests today on several PC's all logged on as me. Some work, some don't, so it can't be anything to do with policies and rights to the registry. Using ZAM 7.5 IR16 with latest product updates.
Thanks
Lenny

Originally Posted by lennyd
I should have added, a previous post suggested adding the line
Diagnostic=1
into cps.ini which i have done.
Diag.Exe and DoRes.DLL already exist in the client directory. This has created and populated a file called CClientEvent20081201.log in the client logs directory. However it contains no useful information at all as to why this "Failed to get WIF path" message appears.
On the particular PC I am using here, there are 2 .WIF files dated 27th November in the InboxCC directory then nothing since so it did work until last week so why it has stopped working now I have no idea.
Lenny
I had the same problem. It turns out the Windows firewall was blocking port 7461. Once port 7461 was opened everything started to work.
Jim

Similar Messages

Failed to get WIF path

I have Zen 7 Asset Inventory (7.00.0050 SP1 Interim Release 14) installed
on a W2K3 standard SP2 server.
I was getting inventory from my test clients until a couple of weeks ago.
I discovered this because I rolled out the lights out install of the
client to the rest of my workstations (about 450) last night and none of
them showed up in the web console.
Now on my clients (old and new), with Diagnostics on, I get "failed to get
WIF path" in the colw32.log on all my clients. This is the only error
that I can find anywhere.
I have verified that the inventory
service is running.
I have captured packets on both client and server and
verified that there is traffic to and from 7460 and 7461 as expected.
My catalog.ini file on the clients is empty and there is not a current
..wif file in the InboxCC folder.
What am I doing wrong?

Not really. :-)
On Fri, 25 Jan 2008 19:46:01 +0000, TDH wrote:
>
> You'd be amazed at just how often that happens... 8)
>
> -- Tim --
>
> tagross;1454053 Wrote:
>> I've figured this out and I want to share it so that if anyone does the
>> same dumb thing I did they know how to fix it.
>>
>> When I created the NAL installation app I didn't make sure the the
>> registry keys:
>> \HKEY_LOCAL_MACHINE\SOFTWARE\Tally Systems
>> Corp.\TSCensus\CollectionClient\WorkstationOID & WifName
>>
>> were not populated with the wrong info. The agents were trying to
>> connect
>> to the server with a duplicate Workstation OID and everything was wrong
>> so
>> it kept overwriting 1 single entry on the server.
>>
>> I created a new app that deleted those reg entries and Voila', my
>> workstations began showing up in my inventory. I also created a .mst
>> and
>> updated my original install app to not populate those fields.
>>
>> On Thu, 24 Jan 2008 18:10:19 +0000, Tim Gross wrote:
>>
>> > I built a generic clean XP machine and installed the client from the
>> CD
>> > and it initially got the same error. However, after a couple of
>> minutes I
>> > noticed that it built a .wif file and registered with the server so
>> > apparently there is a problem with our policies.
>> >
>> > Which policies specifically do I need to check?
>> >
>> > On Thu, 24 Jan 2008 16:20:39 +0000, TDH wrote:
>> >
>> >> Tim, that message indicates that the Collector has found the
>> registry key
>> >> from which it expects to get the name of the WIF (inventory) file
>> it's
>> >> expected to write, but the registry key is empty at collection time.
>> Do
>> >> you have a corporate policy in place that inhibits writing to the
>> >> workstations' registries? Are the ZAM Clients running as a service
>> with
>> >> administrative credentials?
>> >>
>> >> The ZAM Client and Collector need full access privileges to the ZAM
>> >> portion of the Program Files directory as well as to their own
>> portion of
>> >> the registry at HKEY_LOCAL_MACHINESOFTWARETally Systems
>> >> Corp.TSCensusCollectionClient.
>> >>
>> >> -- Tim --

Failed to get WIF path after update?

After I applied the July PRU, none of my machines show up with a "later" scan date on the ZAM server.
So far, every workstation I've checked shows "failed to get WIF path" in the colw32.log file.
The registry key for Tally Systems has a blank setting for WIFName
Things were working before that just fine.

Very odd. Seems Novell hasn't fixed the bug where you apply a PRU and things don't restart properly.
Even though I restarted the manager and the inventory service, and it supposedly merged things fine, things were not fine.
I had to restart the entire server and then it started working again.
I'll have to dig up my old SR # and re-open the defect.
Sigh.

VFS error - Failed to get short path - 0xFD01925-0x5

Hi all,
I'm stuck and frustrated, but I'm a little out of my depth and in a complex environment. I've been experimenting with sequencing Visio 2010 on App-V 5, and it just isn't working for me.
My first attempt just threw lots of errors on the client which I can't recall or explain, but thinking I had a licensing issue I re-sequenced it with a different KMS Key to be Pro, rather than Premium. (Sorry about the useless back story...)
Now I've sequenced it, activated, and verified the correct KMS key is installed and the correct version appears to be activated. Excellent, feeling confident.
I've then imported the App-V package into SCCM 2012 and deployed it to a collection I am in. I then request and approve the application and install it.
The error: When I try to start it from the start menu, I get a simple failure message telling me helpfully that there's a failure that's probably network related. "More Details" gives me my error codes which agree with the event log.
In the event log under the VFS Subsystem log (which I turned on to troubleshoot this, thanks to
Tim Mangan and his 'Toolbelt') I get two messages;
1. ID 606: Failed to get short path from '\\?\UNC\{DFS path to my Home drive}\Application Data'
2. ID 601: Failed to load runtime configurations. Error code 0xFD01925-0x5
So I've got that it's a VFS error, and that it likely translates somewhere to 'Access is Denied'.
I have edited the package to allow it all three options on the last tab for interacting with the file system.
I have verified that my account has full control on that path both by share and NTFS.
From my reading on GetShortPathName I feel I should mention that this path is a DFS share on a 2003 server (yes yes yes, we're migrating that soon too). The {DFS path to my Home drive} is mapped as a drive letter, is there any way I can point it to that?
The workstation is Windows 7 Enterprise x64 with an i7 and lots of RAM. The SCCM server is 2012 R2, the package was sequenced on a Windows 7 VM that was created with the same image as the workstations (minus network and with the app-v sequencer not client).
Visio is 32bit to interact with Office 32bit which has 32bit plugins from external vendors.
We do use Roaming profiles and Folder Redirection in a domain environment.
Help, please?

Interesting that the issue occurs with and without AppData redirection.
With a manual import of the package, I meant via PowerShell directly on a client:
http://stealthpuppy.com/app-v-5-powershell-one-liners-adding-and-publishing-app-v-client-packages/
Please remember to click "Mark as Answer" or "Vote as Helpful" on the post that answers your question (or click "Unmark as Answer" if a marked post does not actually
answer your question). This can be beneficial to other community members reading the thread.
This forum post is my own opinion and does not necessarily reflect the opinion or view of my employer, Microsoft, its employees, or other MVPs.
Twitter:
@stealthpuppy | Blog:
stealthpuppy.com |
The Definitive Guide to Delivering Microsoft Office with App-V

Failed to get root path for 'UED'

Good afternoon.
I have a problem with my IDES installation in University.
After a server reboot, MAXDB doesn't want to give up.
This is the log:
$ tail startdb.log
Error! Connection failed to node dolphin for database UED: database not found
Opening Database...
Failed to get root path for 'UED'
Error! Connection failed to node dolphin for database UED: database not found
Fri Aug 24 17:11:11 CEST 2007
Connect to the database to verify the database is now open
dbmcli check finished with return code: 0
If I try to run dbmcli manually, I receive the same error:
$dbmcli -u control,****** -d UED
Failed to get root path for 'UED'
Error! Connection failed to node (local) for database UED: database not found
Any suggestions??
Regards,
Luca

Hi Markus,
I think that my problem is not completely solved.
In fact, now the IDES system is on , but I'm not able to login into it.
When I select UED system on menu of my JAVA GUI and press "connect button", I can't access to SAP login window. (see )
I'm sure that is not a "network problem" of my laptop. (the problem persist also with others SAPGUI).
I've tried to <b>reboot</b> the server, but the situation is always the same. No way to access into the system, popup "connecting" reman.
If I try to see process that are running in the server, via "top -u uedadm" command, this is the situation:
3791 uedadm    16   0 87988 9768 1996 S    0 0.2   0:00.00 sapstartsrv
4775 uedadm    15   0 54664 1580 904 S    0 0.0   0:00.04 csh
4911 uedadm    16   0 54664 1604 920 S    0 0.0   0:00.05 csh
5388 uedadm    20   0 26788 1896 1064 S    0 0.0   0:00.04 sapstart
5408 uedadm    16   0 35736 5748 3024 S    0 0.1   0:00.06 ms.sapUED_DVEBM
5409 uedadm    16   0 4480m 100m 86m S    0 2.5   0:00.95 UED_00_DP
5410 uedadm    16   0 27528 2988 2224 S    0 0.1   0:00.05 co.sapUED_DVEBM
5411 uedadm    16   0 27488 2952 2216 S    0 0.1   0:00.04 se.sapUED_DVEBM
5412 uedadm    18   0 17620 2432 1800 S    0 0.1   0:00.01 ig.sapUED_DVEBM
5413 uedadm    16   0 210m 12m 3352 S    0 0.3   0:00.20 igsmux_mt
5414 uedadm    16   0 183m 18m 10m S    0 0.5   0:00.16 igspw_mt
5415 uedadm    16   0 183m 18m 10m S    0 0.5   0:00.19 igspw_mt
5430 uedadm    15   0 188m 8296 5972 S    0 0.2   0:00.05 gwrd
5431 uedadm    18   0 164m 4376 2844 S    0 0.1   0:00.63 icman
5432 uedadm    17   0 4486m 22m 7988 S    0 0.6   0:00.01 UED_00_DIA_W0
5433 uedadm    17   0 4486m 22m 7976 S    0 0.6   0:00.01 UED_00_DIA_W1
5434 uedadm    16   0 5201m 79m 63m S    0 2.0   0:00.82 UED_00_DIA_W2
5435 uedadm    17   0 4486m 22m 7976 S    0 0.6   0:00.01 UED_00_DIA_W3
5436 uedadm    17   0 4486m 22m 7980 S    0 0.6   0:00.02 UED_00_DIA_W4
5437 uedadm    16   0 4486m 22m 7980 S    0 0.6   0:00.02 UED_00_DIA_W5
5438 uedadm    16   0 4486m 22m 7976 S    0 0.6   0:00.01 UED_00_DIA_W6
5439 uedadm    16   0 4486m 22m 7976 S    0 0.6   0:00.02 UED_00_DIA_W7
5440 uedadm    17   0 4486m 22m 7980 S    0 0.6   0:00.01 UED_00_DIA_W8
5441 uedadm    16   0 4486m 22m 7976 S    0 0.6   0:00.02 UED_00_DIA_W9
5442 uedadm    17   0 4486m 22m 7976 S    0 0.6   0:00.02 UED_00_DIA_W10
5443 uedadm    17   0 4486m 22m 7984 S    0 0.6   0:00.01 UED_00_DIA_W11
5444 uedadm    17   0 4486m 22m 7972 S    0 0.6   0:00.02 UED_00_UPD_W12
5445 uedadm    17   0 4486m 22m 7972 S    0 0.6   0:00.01 UED_00_UPD_W13
5446 uedadm    17   0 4486m 22m 7976 S    0 0.6   0:00.01 UED_00_UPD_W14
5447 uedadm    16   0 4486m 22m 7976 S    0 0.6   0:00.02 UED_00_ENQ_W15
5448 uedadm    16   0 4486m 22m 7976 S    0 0.6   0:00.02 UED_00_BTC_W16
5449 uedadm    17   0 4486m 22m 7980 S    0 0.6   0:00.01 UED_00_BTC_W17
5450 uedadm    17   0 4486m 22m 7976 S    0 0.6   0:00.01 UED_00_BTC_W18
I think that is not a performance problem of server, because
"free -m" command
                   total       used       free     shared    buffers     cached
Mem:          3946       2249       1697          0         50        950
-/+ buffers/cache:       1247       2699
Swap:         8001          0          8001
Can you please me, give some suggestions?
Thank you very much.

Library books downloads fail I get the following message: "Error getting license Server Communication Problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

I am using the most recent version of Adobe reader, have uninstalled and reinstalled multiple times to no avail.

How To Change the Authorized Adobe ID
http://www.adobe.com/go/digital-editions-createID
What do you do if your copy of Adobe Digital Editions is authorized with the wrong Adobe ID? This can happen if you’ve started using a different Adobe ID or you somehow messed up the authorization in the past.
If you’re trying to open an ebook when Adobe Digital Editions is authorized with the wrong Adobe ID, you’ll get an error message like: “License fulfilled by a different user” or something similar referencing licensing or authorization.
Important note: If you have some ebooks that do require your current authorization, those will become unreadable if you authorize with a different Adobe ID.
deauthorize
The first thing to do is deauthorize Adobe Digital Editions. This will remove your current authorization.
1. Open Adobe Digital Editions
2. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
3. Click the “Deauthorize” button
After this you should close Adobe Digital Editions, and then open it again.
re-authorize
If you’ve followed the steps above, your copy of Adobe Digital Editions is no longer authorized.
Open Adobe Digital Editions
Adobe Digital Editions will behave as if you’ve just installed it, and will prompt you to enter your login information for your Adobe ID. Use the Adobe ID account information that you want to use to authorize Adobe Digital Editions.

"failed to get MAC address for machine"

here is the jist of things.
installed leopard and have it pimped out to my personal specs. I like where everything is and how things are working. No issues. just so you know, i only use WIFI for internet, i share with the guys upstairs. In order to get wifi on my machine, i use a USB dongle. works great no issues with it ever, well until i physically broke it. No big deal. So i replaced it with another one, different drivers/chipset worked.. And since i installed leopard i only backed it up once with TM, i dont care for daily/hrly backups, weekly is fine for me. Now after 2 weeks and a new usb network card. TM gives me an error. i click on the little red i and it says "the backup volume could not be found" so googled and searched the forums not much help, so i tried and formated my ext drive repaired and click on TM again, same error. In the error log in console, right after i turn on TM i get this error, "failed to get MAC address for machine" then 180 secs later, TM fails. again, and again.
Can anyone tell me where i can find what MAC address its looking for??? ethernet has never been plugged in to my machine ever. its only been online via USB wifi. Im really lost here, i dont know what i can do.. im sure if i try another drive ill get the same error. please help if you can.. much appriciated.
Jamie

yeah i get a 'failed to get mac address' message too. what's weird is that it seems that leopard 'broke' my ethernet (there was no mac address, couldn't connect to the internet through ethernet after a clean install), and then 10.5.2 'fixed' it. for some reason, i have an 'ethernet 2' heading in system preferences that works correctly and has a mac address and everything, while the regular 'ethernet' tab doesn't work at all. however, i still get this time machine error. i don't understand why time machine is so incredibly fickle. sorry, i'm really of no help to anyone, other than adding another voice to the frustration.

Hello, we are using Lab View, to run testers, for checking our production parts. At different times during testing we are getting an error message with a number indicating something.

The number appears to be different every time. The error will stop the test. Sometimes, the test will complete, but instead of passing or failing, we get an error message. Most times these keep comingup every other or every 3rd part.Most times we can reset the problem, and at least get rid of the errors for a while, by shutting down the whole system, including the main disconnect. Then powering back up. HELP!! This has been going on too long!!

What's the error number and message? Is it a LabVIEW error code or a user created one?

I'm running a Windows 7 and I keep getting the error message:Apple Mobile Device failed to start. How do I download iTunes to add music to my new Iphone 5 :c

I just bought the new Iphone 5 and i cant get itunes to download, I keep getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start.Verify that you have sufficient privileges to start system services.
I have no idea what that mean my iPhone connects to my computer and charges and i can import pictures it just iTunes that won't work.
PLEASE I NEED HELP FROM ANYONE WHO KNOWS ANYTHING!!!!!!!!!!!!!!!!!!!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Unable to download iTunes on my second windows computer (64 bit). I got it fine on my first one. After downloading the program and installing it, I keep getting an error message:Apple Mobile Device Failed to Start. This happens wven when my IPhone 5c is t

I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I have an older iMAC that once burned CD's with no issues. Now I get an error message saying "The attempt to burn a disc failed. The device is not accessible, probably because it was removed". I have never had it touched so the device was not removed.Help

I have an olde iMac that once I have an older iMAC that once burned CD's with no issues. Now I get an error message saying "The attempt to burn a disc failed. The device is not accessible, probably because it was removed". I have never had it touched so the device was not removed. Please advise as to what could be the problem. How to fix. Thanks

Try resetting the SMC and PRAM first, if that doesn't help try a cleaning disc.....and then buy an inexpensive external burner. Slimline super drive failures are all too common.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

When I am writing an email, I get an alert message that says "The message could not be copied or moved to the drafts folder. Writing to the folder failed. To ga

When I am writing an email, I get an alert message that says “The message could not be copied or moved to the drafts folder. Writing to the folder failed. To gain disc space, choose Empty Deleted and choose Compact Folders and try again.”
If I do that, I get a message saying “There was an error copying to the Sent folder,, retry?”
If I retry it sends the uncompleted email. All I can do is keep deleting the message and carry on. Then the whole business might repeat itself.
Help!
Frank

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. What can I do to fix this problem?

I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?

Try:
iOS: If you can't back up or restore from a backup in iTunes

ZAM collector failed to get WIF path message

Similar Messages

Maybe you are looking for