Zebra LP-2844 Only Prints 1/4" of the label?

I have been trying to get my Zebra LP-2844 thernal printer working with my PayPal account, and have had no luck. The printer is installed, paypal sees it and prints to it. The problem is that only about 1/4" of the top of the label prints and then it stops. Have tried numerous things to fix it, but I have come up short. Anyone have a similair issue and know of a fix? I would really like to get this working because I have been spending alot on peel and stick 8.5x11 sheets + ink, and if I print to regular paper the post office yells at me because they say the barcode isn't scannable.  Thanks for the help!

Couple of thoughts. It could be a web browser setting, depending on which browser you're using, what to check can be in different places.  For example, if IE, under Page Setup, there's an Enable Shrink-to-Fit setting that can be on or off, that may or may not make a difference. You may also want to consider trying other web browsers, we do a lot of web page design and usually test our work with at least 4 different web browsers before going live.  (They are not all the same.)

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