Zeen on C510a will not connect to printer

I purchased the C510a and installed it on my network.  The computers recognize the printer, but the Zeen says the printer is unavailable.  It ieven does it if the Zeen is docked.

Our Zeen has stopped recognizing wifi networks.  We had a reset of our wireless network last week and now the Zeen will not recognize the new network.  It will scan intermittently but even if I manually enter the SSID and password on it it will not recognize that a router is broadcasting.  Wifi is turned on, etc.
In all this, I managed to get the printer to join the wireless network and it will print wirelessly but the Zeen wifi is just not working at all.
Any fix for this at all aside from warranty replacement?  Can the Zeen be updated without a wireless connection, ie: with a USB cable?  I've got one that fits it.  I'd rather try to make a fix from home rather than return the thing.  My wife needs the printer daily.

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