Zen 16 Locks Up After Disconnect from

I am getting regular lock-ups of my new Zen 6gb unit either during syncs or immediately after disconnecting from my PC. Although most of the time the sync works fine, sometimes it does not (not all files downloaded). I use both Napster and Audible Manager (from Audible.com) to load my unit. A paperclip reset seems to restore things and the unit otherwise seems to run properly. Details:
Zen 6Gb (only ~7 days old)<
Firmware .20.02 (latest online version)<
Load from Napster and Audible Manager.<
Windows XP SP2<
2gb of memory and >60gb of free disk space<
Thank you for any assistance.
-b

This option does not exist in my taskbar. As luck would have it, the unit has not locked up in the last several sync attempts today either. Of course, a conforming program should not require this action.-bs

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