Zen 16GB lock ups, text display and video conversion probl

Three issues with my new Zen 6GB. Any ideas are welcome.
The first is that it keeps randomly locking up - not whitescreened or blackscreened - just locked displaying whatever it was previously showing. This happens both while trying to transfer files (it's the same using Media Player synch, Creative Media Explorer or Windows Explorer) and while playing back files. The only solution I've found is to get a needle for the reset button and let it go through "rebuilding" when I turn it on again. That then leads to it displaying the wrong album art... but I can li've with that for now...
The second issue is a strange, definately software, one - the numeral "2" is always displayed one line below the rest of the text. This happens in the track listing, track description during playback and while setting the time / date / alarm. It's not the case when displaying the time in the top right corner, but it is in every other situation, and it's only the figure "2" that's affected.
The third issue is that the Zen Video Convertor refuses to convert any video files. Whatever format of file I have, from whatever source, I always get an error to say that the required codec is not installed.
As I said, any ideas are welcome. I'm travelling almost constantly for the next month, so don't really want to send off for replacement or repair (unless of course for a full refund, and I'll buy a replacement at the airport!).

Plz Cretaive, Add UMS mode and recording radio ! it's very important for many people !
Creative plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz... xD
You think devellopers come here
You think we must creat a petition for UMS mode
Message Edited by Jejebond on -22-200704:32 PM

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