Zen 30g NX Audio probl

My player is giving me strange audio it sounds like it has a reverb or flange effect on it. The volume is low and it is unlistenable because it sounds like a 2 dollar transistor radio. I've reformatted and loaded the latest firmware tried 3 different headphones and I?m still having the same problem. It could be the headphone jack but I?m note sure of it. Can some one help me out I hope it'ss not a hardware issue.
Player: Zen 30g NX
Firmware: .0.02

How long have you had the player, and when did this start happening?
It sounds like the PCB has failed in some way if you've tried all the things you listed.

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