Zen 4gb DE

hi, got a zen 4gb for xmas.
windows wouldnt recognise the device, neither would creative software, i tried to re-install the firmware, so it erased the firmware, then when it ttried to install it agin from the pc it wouldnt detect it.
then i formated it in recovery mode, now when i turn it on it just says firmware problem and it goes to recovery mode.
what can i do?

I had a problem like this on one of my PC's. It turned out that I could not get the ZEN to work properly because the computer only supported USB .x?I think that you must have a computer with USB 2.0?to get the ZEN to be detected by the OS. At least this was the case for me. When I switched to a computer that had USB 2.0 it worked properly. Also please do not forget that you should NEVER connect the ZEN to the computer before you have installed the CD. The ZEN is not like a thumb dri've or other flash dri'ves that the OS will support directly. You must install the software from the PC prior to connecting the device. If you don't the ZEN will not work properly. If you have not done this correctly I am sure that the Creative support can tell you what you need to do to resolve the problem.

Similar Messages

  • Creative ZEN 4gb compatible with Creative MediaSource

    Hi,
    I was just wondering if I can use my new Creative Zen 4gb with Creative MediaSource. I really like MediaSource and I would prefer to use it the only problems is when ever I connect it its keep locking up and crashing especially when I go to creative playlists. I used to use mediasource for my Zen Micro. Any suggestion? or does creative no longer support MediaSource with there new players?Thanks!

    Strife04 asked the following:"Hi, does anyone know which Creative MediaSource Player/ Organizer is compatible with the new 4gb ZEN and if there is one, where it can be downloaded? thanks in advance.":?My reply:Which 4gb Zen?I have the Zen V Plus 4 gig and MediaSource Player/Orginizer running on a?Windows XP SP2enabled Dell.
    This works fine for me.

  • Creative Zen 4GB bad memory sector

    "Creative Zen 4GB bad memory sectork After a few months benI'venoticing that trying to load more media into my Zen gives errors like "Not enough space on disk" or "An unknown erroroccurred". This happened when I load files, it gets to around the 2.GB mark, and then files don'ttransferto it. I've tried formatting via the Zen onboard formatter, formatting it though the computer, uploading files though the onboard SD importer and though the computer. Ibelievethat a sector of my flash memory has died. I want to try and do a zero-out of the data, much like on a regular hard dri've, in witch this feels like the only option. But I don't know a way because of the fun limitations of<span class="Apple-style-span">MTP. And I'vebengoogling for months on how to fix this, but nothingusefulhas been dug up. Is there a way to fix the broken sector I have Macs, most WindowsMachinesand Linuxmachines, so I have no platform limitations. I would like for it to be as easy as a full formatinsteadof the quick-formats it seems to perform every time I try a conventional format.
    Thanks, Zack

    Zack777 wrote:
    coachop94 wrote:
    Far as I know the only format that works properly for the player is thru the player itself.Are you doing cleaup>reboot after formatting? If it's still under warranty return it if you can't resolve it. I tried cleanup, and I think the warranty is expired.
    If all else failed (format and clean up), you may need to call tech support and send in the device for repair. The cost however is quite expensi've for out of warranty repair/replacement. :smileyindifferent:

  • Creative zen 4gb won't turn on manually and acting stra

    My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. ?I've also used the recovery tool to update the firmware, nothing's changed.
    I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it'sdoes a rebuilding of the files. ?Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

    hello, sorry, i dont think i made myself clear. I meant by pulling on the on button for a split second will either make my device flash a blank white screen, or the side of device will display blue( like it will if the device was on) ?and the sound will fuzz for a sec, but neither of these will result in the device starting up. i just want the wonder if that is normal and will that damage the device.
    ps.
    i already know The correct way to start up my device is to pull down on the button for 2+ secs.

  • Creative zen 4gb acting strange and won't turn on manua

    My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. I've also used the recovery tool to update the firmware, nothing's changed.
    I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it does a rebuilding of the files. Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

    Your Zen is probably faulty/defecti've contact Creative.

  • Creative ZEN 4GB is not connecting with

    Hello Everybody!
    I've bought CREATIVE ZEN 4GB mp3 player, and after some two months, i can not connect the player with pc. So i reinstalled my windows, because i thought it was some problems with whem. After installation, everything worked twice, and then, is the same problem happened. So i reinstalled windows a second time, but doesn't matter, how many times i reinstall them, it's same problem. After that, i've tried to contact costumer support, but all they tried to help me, was unsuccessful. So few weeks ago, i deleted the MTP Device from "device manager" And now, all the time i have a bubble on the left lower side at the screen, with a note: "Found New Hardware: MTP Device" And i can't turn it of, every time i do that, it shows again. At device manager, on MTP device i have yellow exclamation mark. When i'am trying to update driver, i have this error: There was a problem installing this hardware: MTP Device.
    This Device Cannot Start (Code0)
    The only thing i can do, charge my mp3 player. And sometimes i using the player on the really old computer, and its works properly, but the worst thing, that the old computer is not mine anymore, so i can't do anything with a mp3 player.
    So if someone, has problem like this, and someone, who resolved it, please help me. I like this player very much, and i dont want to change it.
    Thank You!

    Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
    To unhold the player, just push the slider to the middle position and all the way down to turn it off.

  • Creative Zen 4gb, is it supposed to turn off the display to save the batte

    I just bought a Creative Zen 4gb, is it supposed to turn off the display when I'm listening to songs?to save the battery?
    Mine doesn't. It just goes dim.

    Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
    To unhold the player, just push the slider to the middle position and all the way down to turn it off.

  • Suggestion for renaming new Zen 4GB/8GB/1

    Just bought myself a new "Zen 4GB". I think Creative should rename it to "Zen Paperclip". Seem i
    need to reboot it several times (7 times in 2 days). Talk about product quality issues. What
    a waste of $30.
    No mention on the box either that it doesn't support UMS - how many media players out there don't
    act as a mass storage devices these days. Even my old 3rd gen ipod can be mounted on my Linux box
    as a disk and i can copy files onto it and play. Maybe even "Zen Microsoft" as a name ?
    My wife's calling it the "Zen paperweight" - it's too light for even that job...
    Off to the Apple store.. The new iTouch looks nice. Well it doesn't have a SD slot, but that doesn't
    work too well according to this list, and no radio, but i can browse the web, and have a lot more apps
    soon, maybe even internet radio.
    Bad Creative, bad..

    I was not comparing a 4GB model with a 8GB iTouch which is their base model iTouch. So there's only $00 in it if you compared 8gb with 8gb. Plus you are looking at much better features and stability on the apple (or so my friend tells me). Half the so called features on the Zen don't work very well, and i'm not the only one. Look at this very forum.
    >Who told you that you can't use the ZEN as an USB Storage Device? Mine works fine this way.
    I told you. I have one, and it doesn't support UMS. You cannot plug it into a Mac or Linux and see the device. You are limited to MTP support only ! If you give your player to someone else who doesn't have the MTP driver installed in windows it will NOT work as a plain storage device. Try it before you respond.
    And no i don't disconnect it while it's docked when it decides to crash/hang. Even if i did i'd consider it a bug in the firmware nevertheless.Message Edited by terraforma on 0-4-20072:46 PM

  • My zen 4gb wont install on my compute

    First of all: I'm sorry if my english is a little?bad..
    I have a creative zen 4gb. What's weird is that it installed on my computer without problems at first. Then after a while I uninstalled the software that came with the cd(had some memory problem with my comp.) because I didn't think it was necasary for my Zen to work.
    When I plugged the player into the pc again, the gray box with installation of new driver came up, and when I was finished with that, it just said? "a problem occured, the device is not installed".
    I reinstalled the software for the player, and it still didn't work.
    I don't know what to do! I've tride the troubleshoothing on this page, and to update my usb dri've.
    Anyone have any idea what to do?
    I also read somewere that wmp could have something to do with it, 'couse I updated to just before the problem occured. If that can be the problem... could someone tell me how I roll windows media back to 0?
    Thanx

    you should have installed the software first (before plugging in your player).
    when you were charging it for the first time, was it working normally (i.e. you've seen the red wallpaper etc.)?

  • Zen 4gb wont turn

    Recently while trying to download a video from my computer onto the Zen, the Zen crashed. I left, as the conversion was taking awhile and I left the Zen plugged in. When I came back, the Converter said the Zen player was not ready, and it's screen was just black and the backlight was blinking.
    I unplugged it and the blinking stopped. I can't reset it, as I have tried several times so far. I can turn it on, and when i do nothing happens. When the Zen is plugged into the computer, the screen blinks. The computer also will not detect it. I have read around the website and have not found anything that can help. I do not think I have the latest firmware. I haven't updated it and have had it since Christmas. I'm running Windows XP professional.

    I had a Creative ZEN 4GB?that I got a lil before Thanksgiving... I recently sent it to Creative so they could send me a new one because of the same problem...Mine would started blinking while it was hooked up to the computer, shut off as I was watching a video, then it would not charge, would not connect to the computer and would not come on... I created a RMA and sent it back to them and now I have to wait for them to send me a new one...

  • My Zen 4GB player hangs n can't recognized in my compu

    Hi everyone, my Zen 4GB player has got problems........
    After I hv updated my computer to windows XP Sp3,?the?player?can't recognize in my computer, i hv checked out for the previous posting, however it still can't solve my problems~~
    And my player stuck/freeze when the player is power on in the "Rebuilding" mode.......n i tried to go to the recovery mode n tried to "CLEAN UP" / "FORMAT" it, but it still stuck.......
    Plz help me....thx

    Hi, thx for yr reply....... I hv already used "format all" n "Clean Up" functions.... The player operates normally in "Fomat All" mode, but it stuck when i am?trying in "Clean Up" during the process....i need to press the reset buttom to turn off the player......n it freezes again when i?am trying again?to power on n it goes to the "rebuilding library".....so wut can i do for it's?

  • My Zen (4gb) wont turn

    I just got my Zen (4gb), but it won't turn on.
    I charged it as it said in the manual, installed the tools from the CD, but nearly nothing is happening. The screen turns white, but then it turns gray (as it's shutting down). The things is, when I connect it to the computer, I can copy music to it, but still, it wont turn on!?

    you should have installed the software first (before plugging in your player).
    when you were charging it for the first time, was it working normally (i.e. you've seen the red wallpaper etc.)?

  • Creative ZEN 4gb video gets out of sync, please h

    When i play back relati'vely long videos (around 30 minutes or more) on my new Creative ZEN 4gb? the audio part of the video i'm watching becomes out of sync with the video after 5 minutes or so, hence the words that characters say don't match up w/ their li
    ps.
    get the picture? it is REALLY annoying and i've tried firmware .20 and it didn't help, i've also reverted to .0, same problem. is it just my player or is this a common occurance and what can i do to fix it's thanks a bunch. and don't get me wrong, i think that despite the bugs the new ZEN is a good player.

    hmm... come to think of it, that makes total sense. that could also be why the screens lag a bit when i'm listening to music and browsing my system settings as fast as i can. i'll try encoding my videos at a lower bitrate tomorrow, have any good setup in mind? (i.e. xxxKbps format-.xxx audio xxxKbps format-.xxx) also, i would think that a high bitrate (high enough to slow the player down) would produce visual slowness in the videos, and thus i could tell if that was the problem or not. but i haven't noticed visual slowness so does it work some other way or is it just so subtle that it takes a while to notice the video losing sync with the audio?

  • New ZEN 4gb video conver

    hey all. would anybody know?what free converter to use on the new ZEN 4gb model?

    I use a fantastic FREE software called "SUPER " (Simplified Uni'versal Player Encoder & Renderer)
    You can download it from here
    http://www.softpedia.com/get/Multime...ed/SUPER.shtml
    If your player wants to convert the movies one more time after you already have converted them with super, and you know that it'ss the right resolution, just past them into the "picture" folder of your Zen (click browse and pictures) and the message will not appear. It just asks you if you want to send them to your "movie" folder instead. Click yes.
    It works great. Been using it on some episodes I got on my HD of heroes and the quality is very nice.
    The only problem is that I can't FF or RW a movie. Nor can I continue to watch a movie if I turn my player of. Hope they will fix this in a firmware update ASAP

  • Zen 4gb white scr

    I have loaded newest firmware but still get white screen on startup. It did boot properly time but after i turned it off then on again I got the white screen. Whats going on? Is there a fix for this or is it an RMA issue?

    I have a problem which was quite the same. Yesterday I upgraded my player Zen 4Gb and transferred some files on it. After that I tried to read them, but I selected the music menu, the screen became black and I can't do anything with it. I decided to reset it and now, it's off but doesn't want to turn on or somewhat else. I tried to re upgrade firmware or use recovery tool but my player is not recognized by my computer.
    i'm out of ideas
    (excuse me if I make mistakes but I'm french )

  • Can the Zen 4gb work on Macbook running Bootcamp Windows Vist

    With the falling Macbook prices from Apple, I am considering getting one within the next few month. I know that officially the Creative Zen 4gb would not work nati'vely on the Macbook however I am planning to install Windows Vista via Bootcamp and was wondering if I would face any problem syncing the Zen 4gb under Windows Vista on the Macbook hardware ?
    Thanks.

    I had a similar problem trying to install Win7 x64 on my 2009 iMac. I finally copied the entire Boot Camp driver folder from the OS X installation DVD to Windows. Then I went to \drivers\bootcamp64.msi, right-clicked on it and selected Troubleshoot Compatibility. Windows chugged a bit and came up with a dialog that said Try Recommended Settings. Click on that, then Start Program. The Boot Camp installer now worked great.
    Give it a shot.

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