Zen 4GB Freezes after playing Audible F

If you are playing an Audible file (located in Zen memory in the music folder) and then attempt to play an MP3 file on an SD card the unit will freeze and you will need to reset. Playing movie files?or other MP3's files from the same location do not cause this problem. I have tried many Audible files and all cause the same problem. I have installed the latest firmware and this does not correct the problem. My only work-a-round, so far, is to switch to playing a non-Audible file and the turn off the unit. Now when I turn the unit back on I can again play files on the SD card. Anyone else have this problem???

Are you "fully charging" your Zen?
The battery charge indicator is fully green, not flashing and has a key/symbol within the battery indicator.
Also,
Regarding lithium-ion shelf life, one of our engineers recently met with a battery-house representati've. It has come to their attention that repeated charging and re-charging of a less than fully discharged Li-ion cell affects the battery "gas gauge" included with many devices. Over a number of cycles there is a resultant loss in accuracy. Frequently, the indicated remaining charge has little relationship to the actual amount of life left in the cell! Fortunately, according to the battery expert, the gauge will reset itself if the battery is allowed to completely discharge from time-to-time.

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Zen 4GB freezes when locked and screen shuts d

Not sure if it is meant to do this ...but my brand new Zen 4GB freezes after the lock is applied, and?as soon as the screen powers down. Music stops playing and everything goes black and nothing responds (player blue?light still on). Even if I switch it out of lock, or try to turn on or off - nothing. Just have to reset.Surely you can carry on playing musing and apply the lock (for keys and screen power saving).Can't find any reference to this in knowledgebase. Thanks

:_ Hi gewillia-welcome to the forum.
This may not be helpful but here goes. I have the same Zen 6gb player and use it with computer running
Windows XP Home SP3,in fact the same set up as yours.
Firstly I find downloading via Windows Media player version best as I have experienced freezing using
creative's software.What is your media player's version?
I was going to suggest the clean up mode as this cured problems for me but you could try the format option.
Please note this will remove all files from your player so you need to make sure they are all available on your
computer because you will have to download them all again.
A simpler suggestion-have you tried a different usb lead or a rear connection on your computer as some
members have found these changes make a difference.
Would not think the firmware is a problem-seems the latest version to me.
Failing the above working maybe you have a bad player and need to contact creative support.
Let us know how it goes.
ZENFLASH

Zen 4GB inoperable after MP3 Recovery Tool

*Zen 4GB inoperable after MP3 Recovery Tool' I was getting the intermittent white screen problem with my Zen 4GB. Tech support instructed me to use the MP3 Recovery Tool. After running the tool, the player is inoperable. It turns on, but the screen is always white or gray and no interface is displayed. The blue light near the power switch turns on. Reset does not help. After running the recovery tool a 3rd time, Creative Zen Media Explorer recognizes the player when connected, and I can browse the media that is installed. I couldn?t even do that on the first two tries. Currently I am unable to play any files because I don?t have a user interface to navigate.
The support email instructed me to create an online RMA if the recovery tool did not work. I have attempted this numerous times and always receive a message that there is an error. No specifics. I tried replying to the original support email, but got no response. I tried sending a new email through the support website several times, but don?t even receive the automated response. It is not showing up in my email service?s spam folder. I have received no reply for the past several weeks, but I wonder if they are actually receiving my messages.
Any suggestions? My warrantee runs out in about a month and I want to get this resolved while it is still possible.
Technicals: Windows XP Media Edition, SP3; Creative Media Explorer v5.70.5; Windows Media Player .

Hello Buckaroobonzai,
Welcome to Creative forums!
This doesn't look good. White screen is a symptom of a hardware problem. I suggest you contact tech support by phone as soon as possible before your warranty expires. Check your PM.

Freezes after playing video playlist

My 60G freezes after playing my video playlist. I have to wait until the battery runs down then plug it in to reboot it for it to work again. I took it back to Best Buy where I purchased it, and they installed the latest update. They claimed this would fix the problem. Wrong! Any suggestions?
Thanks!

There is no screen event triggered when the video finishes playing that you can use to jump to the next slide or unhide a button to enable the user to navigate forward at a time of their own choosing.
If you know the duration of the video, you can place a navigation button on the timeline at that point so that it appears just after the video finishes playing. However, you may find that on different PCs with different system specs the video may take slightly more or less time to play.

ITunes freezes after playing one song

Since upgrading to the new iTunes that was released today, after playing one song in iTunes in Windows, the program freezes and the only way out is to End Process on it. This only happens the first time that Windows starts up. After iTunes freezes and I End Process on it, and then run it again, it doesn't have this problem until the next time that Windows starts up.
Anyone know what's going on and how to fix it?

Turns out "Windows Media Player Network Sharing Service" was doing something that held up the computer when I used iTunes. So I followed these steps to disable the service permanently (since I don't use Windows Media Player): http://www.addictivetips.com/windows-tips/fix-wmpnetwk-exe-in-windows-7/

Zen Micro Freezes during play and sometimes won't turn on at

I have been having some issues with my micro and wondered if anyone could help. I didn't drop it or do anything I can recall to cause these issues, it just seemed to start out of the blue. 2 things are happening. Sometimes it will freeze during play and "buzz" (it's really just transmitting a countinuous sound of a millisecond of what it was playing like if the guy was saying apple, and it freezes when he starts to say it it will sound like "aaaaaaaaaaaaaaaaaaaaaaaa" but in a completely illegible buzz way). Second, it will sometimes not turn on at all, no creative logo, no lights, no nothing. Once I take out the battery and replace it, it will always then start no problem. The battery does not seem to be loose at all as the above mentioned buzzin will not stop until I remove the battery, and as I have repeatedly removed the back of the micro during these buzz session?the battery remains firmly seated and the buzzing continues until I remove it. So far I have updated the firmware to 2.2.02 (which I believe reformatted) which didn't stop it from freezing up during play, and just now did a disk clean up (which I can't imagine will have any change?if a complete format didn't). I haven't had the start up problem since the firmware update, but I haven't turned it on and off that many times yet. Any ideas? Sorry to be so verbose but I wanted to explain as best as I could what's wrong, and what I've done so far.

Remove SIM and miniSD card first. Try to boot.
The try hooking it up to the PC again. And see if you might be able to redo the update process.
You can also try a hard reset. As described in a different tread. (Or read below).
Othervise, I afraid you will have to take it to a Service Center.
-- Quote from djassa1 (Re: N80 won't start up!)--
Just reset to factory default.
You will need your 2 hands to do that: While the phone is off press and hold the [Green call Button] + [3 digit button] + [* button] and power on and hold the powwer button. Do that until the phone asks you for the local city reference.
-- End Quote --
Best of luck!

ITunes keep on freezing after playing a podcast

Hi,
I recently downloaded the latest version of iTunes 64-bit (10.2.1.1) and after installing it the application stops working after playing a podcast video. The application stops responding and the only way to make it work again is to shut it down using Task Manager and relaunch the application.
It happens when I play a podcast video and it only happens if iTunes reach the end of the video. If I interrupt the video while it's playing (e.g. choose another podcast or close the video) the application doesn't crash.
I hope you can help me with this problem. I don't want to keep on opening Task Manager just to kill iTunes.

it seems that the iTunes worked properly on the other user account..
but why can't it work on my primary account??

Flash video in Acrobat X makes scrolling document slow or freeze after playing

I am running an HP Intel Core i7 CPU @2.8 GHz, with 8 GB memory and the 64 bit Windows 7 operating system and using Google Chrome and a Nvidia GeForce GT 220 graphics card that shows:
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Dedicated Video Memory: 1024MB
System Video Memory: 0MB
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I made a PDF and inserted a 1 minute flash video into the PDF which has about 3 pages of text.
1. I scroll down to the flash video with no problem...
2. I click on the flash vid and it starts to play, no problem.
3. After it is playing I start to scroll up and down to the other pages and it is fine for a while, but then sometimes the scolling freezes and cannot scroll any more. Also right after the video stops and I try to scroll the scrolling gets stuck. So it hangs for a few seconds but then once the video is stopped I can scroll up and down fine again.
The scrolling limitation appears to be related to the fact the video is playing. But My PC and graphics card are not what I woudl consider 'slow' or out dated.
It seems like quite a bad thing to happen for anyone who reads such a document and plays the video and then decides to start scrolling again to read the text below it.
Leads to a bad user experience...
Does this happen to everyone else out there?
Is there a fix for this?

Rich media (Flash, video, 3D, etc.) is stored in the PDF file in compressed form, and is uncompressed at the point of playback (i.e. when the video activates). This introduces a small delay if you're scrolling past a video, and there's not a lot you can do about it.

Zen Micro Freezing While Play

My Zen Micro is my second MP3 player. My first one was a 2.5 GB Rio Nitrus. It was everything I needed it to be until it started acting funny. It froze up a few times while playing. Then I went on vacation and a week later when I got back and tried to use it, it froze again only this time it wouldn't restart correctly. I'm worried that I might be coming into a similar problem with my Zen Micro. It has never frozen until today. I hadn't used it in a week, similar to what happened when my Nitrus went on me. It paused for about 20 seconds when I was running on the treadmill, and then later, it completely froze. The only thing I could do to reset it was take the battery out of the back. It appears to be fine now but it has me worried. Is there anyone who owns a Zen and experienced similar problems and should this be something I worry about? It especially ticked me off today because I just spent $20 last night for a new holster and belt clip for it. Anyone have any input?Message Edited by diesel6304 on 0-06-2006 08:29 PM

It might be because you were running on the treadmill and you experienced "head crash", where the heads reading the HDD inside your Micro hit the HDD itself. Best to not do that. I use it on the treadmill, but I only powerwalk on the treadmill......
Oh yeah, in addition, it's normal every now and then for it to freeze (okay, not normal normal, but unless it's doing it regularly, it's not really that much to worry about). I would suggest running a disc cleanup from the recovery mode.Message Edited by RMskater on 0-06-2006 0:53 PM

ITunes freezes after playing or ripping a disc

I'm having big trouble with iTunes. Every time I play or rip a CD, iTunes freezes if I try to eject the disc or close down iTunes. Everything else works fine up to the point when I try to close iTunes and the whole PC locks up and I have to re-boot. I think the problem started when I switched from a USB ADSL modem to an ADSL router/modem. I was running iTunes 8.1 but the problem persisted after I upgraded to 8.2. I'm using Windows XP.
Any ideas folks?

Tania,
This exact same problem has been happening to me (and lots of other people) for quite some time now. What type of computer do you have? I'm wondering if it has something to do with Dell computers. Like someone said earlier, I don't think it's a hardware issue b/c it doesn't happen with Windows Media Player. Anyway, if you want to import your CD's to iTunes you can rip them using Media Player (in WMA format), then import these files to iTunes. This should work for the meantime until someone figures out why our iTunes keeps freezing!

My iPhone 4 freezes after playing 24 minutes of video - HELP PLEASE!

Hi there,
I have the problem that when I am playing any type of online video when i reach 24 minutes, the screen freezes but the sound keep running, and I tryed deleting cookies and buffer and all these things, and I also reseted the phone but the problem still, I wonder if someone could help me please!,
Thank you very much
Kenzo.

Hey there iK3nzo,
It sounds like your phone becomes unresponsive when watching video on it for around 24 minutes or so even after reseting safari data, and resetting the phone. I would next quit the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Let me know how that goes.
Thank you for using Apple Support Communities.
Take care,
Sterling

My ipod freezes after playing a few songs.

Playing it through an ipod stereo. I hard restart it and it works fine again for a little while, but after 30 minutes or so it freezes again. Any thoughts?

Try here > Apple - Support - iPod Troubleshooting Assistant

Itunes freezes after playing 10+ songs

Anyone else have this happen? I click around listening to samples, then after about 10 itunes will not play another. I can get it to work again by closing itunes and closing the process itunes.exe.
Thanks.

I am not sure, but try repairing it with itunes setup. If that dosnt work try reinstalling itunes. if that dosnt work, then i have no idea. =(

Please help - My iPod freezes after playing an mp4 movie

Hi all!
I've converted some dvd movies to mp4 using Avex DVD converter. However, after I watch one of these movies, my iPod freezes, and I have to reset it.
Any ideas why this is happening?
Thanks!
-K

.m4v, .mp4 and .mov file formats are recognized formats. There could be a problem with the conversion.
You could try another converter.
http://www.squared5.com/svideo/mpeg-streamclip-win.html

Ipod classic 30 freezes after playing approximately 35-40 songs. ipod will not function again until you reset it. does not happen on any one particular song. also happens on my wife's classic. we do not use the same computer to sync either. any ideas

.

I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

Zen 4GB Freezes after playing Audible F

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