Zen 4gb MP3 Player. Operating system not supported (XP 64)

I just bought the player and was pretty excited until I tried ot install the software. It says that my OS is not supported. I am running xp64. I can't even charge the thing without installing the software. HELP!

The first problem is you have WMP on the computer roll it back and install WMP0 if you updated from 0 to just roll it back making sure to remove the WMP runtime from the ADD/REMOVE PROGRAMS (have it set to show all updates) so you can find it. Instructions for removal here. http://www.microsoft.com/windows/win...tallation.mspx If you need WMP0 go here? http://www.microsoft.com/windows/win...0/default.aspx? to download it.

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