Zen 4GB not detected anymore .... what can I do
Hello !
My Creative Zen 4GB currently encounters troubles ... I have never had problems with it before today ... While plugged onto my computer (XP 32 bits) it is NOT detected making me unable to do anything with it ...
I have tried :
- uninstalling/reinstalling the Creative Explorer Soft
- turning off/on each USB "bay" on my computer.
- reinstalling the firmware.
What should I do, please ?
Thanks for helping and please forgive my quite bad English
I tried on both my computer and my brother's one using ANOTHER USB cable ... still not working ...
It may be useful you know that I had already had this problem. I went to the "Service Apr?s Vente" ... I don't know the English name for the "reparing service" ... On THEIR computer, there was not any problem, my mp3 was properly working ... Meanwhile, my own computer had problems, so I had to format it. After having formatted both my computer and my mp3 evertything was properly working .... until now ... :S
The "reparator" told me my problem could come from the "MTP services" ... after having searched onto the web ... I did not find something helpful ...
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