Zen 4GB Problems

Zen 4GB Problems)
Hi all, my Zen 4GB freezes up every time I turn it on, there is a black screen and my computer will not recongnize its existence... what can I do? I followed these steps:
Charge the ZEN for a couple of hours.
Reset the player.
but it frezees everytime I turn it on, my computer still not recognizes it and there is still a black screen.

How can I format it's Beacause with the black screen I can't see this:
<img width="282" height="69[/img] src="http://ask.creative.com/wwimages/dap/general_dap_im.jpg">
My computer still not recognizes it

Similar Messages

  • ZEN 4GB Major Problem/Completely Unresponsi

    Okay, I got the ZEN 4GB for Christmas 2007 from my aunt. She bought it at WalMart.
    Anyways, it worked fine for a couple weeks, I had a firmware problem that I resolved but it worked fine after that.
    Since about February, it had been cutting off the audio and turning to an all-white screen. It does this maybe once a week. Well, I just dealt with it until a week ago when it went to the white screen ten times in a row! I reset it like I normally did and when I got?home?I hooked it up to my computer and let it charge (the battery had gone down only one notch) while I put some stuff on and took some off. I noticed it wasn't charging very well, and then it stopped communicating with the computer at all. Black screen; won't turn on; nothing. IT IS DEAD! Somebody help me!
    It doesn't light up at all (the screen stays black) when I plug it up to the computer.

    Looks like you have a faulty Zen - Contact Creative.
    This is my canned statement: There could be a million things that could go wrong with your Zen player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have a Zen with no problems whatsoever. Things happen, but Creative is there to help. Contact them!

  • Creative ZEN 4gb compatible with Creative MediaSource

    Hi,
    I was just wondering if I can use my new Creative Zen 4gb with Creative MediaSource. I really like MediaSource and I would prefer to use it the only problems is when ever I connect it its keep locking up and crashing especially when I go to creative playlists. I used to use mediasource for my Zen Micro. Any suggestion? or does creative no longer support MediaSource with there new players?Thanks!

    Strife04 asked the following:"Hi, does anyone know which Creative MediaSource Player/ Organizer is compatible with the new 4gb ZEN and if there is one, where it can be downloaded? thanks in advance.":?My reply:Which 4gb Zen?I have the Zen V Plus 4 gig and MediaSource Player/Orginizer running on a?Windows XP SP2enabled Dell.
    This works fine for me.

  • Creative zen 4gb won't turn on manually and acting stra

    My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. ?I've also used the recovery tool to update the firmware, nothing's changed.
    I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it'sdoes a rebuilding of the files. ?Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

    hello, sorry, i dont think i made myself clear. I meant by pulling on the on button for a split second will either make my device flash a blank white screen, or the side of device will display blue( like it will if the device was on) ?and the sound will fuzz for a sec, but neither of these will result in the device starting up. i just want the wonder if that is normal and will that damage the device.
    ps.
    i already know The correct way to start up my device is to pull down on the button for 2+ secs.

  • Creative zen 4gb acting strange and won't turn on manua

    My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. I've also used the recovery tool to update the firmware, nothing's changed.
    I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it does a rebuilding of the files. Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

    Your Zen is probably faulty/defecti've contact Creative.

  • Creative ZEN 4GB is not connecting with

    Hello Everybody!
    I've bought CREATIVE ZEN 4GB mp3 player, and after some two months, i can not connect the player with pc. So i reinstalled my windows, because i thought it was some problems with whem. After installation, everything worked twice, and then, is the same problem happened. So i reinstalled windows a second time, but doesn't matter, how many times i reinstall them, it's same problem. After that, i've tried to contact costumer support, but all they tried to help me, was unsuccessful. So few weeks ago, i deleted the MTP Device from "device manager" And now, all the time i have a bubble on the left lower side at the screen, with a note: "Found New Hardware: MTP Device" And i can't turn it of, every time i do that, it shows again. At device manager, on MTP device i have yellow exclamation mark. When i'am trying to update driver, i have this error: There was a problem installing this hardware: MTP Device.
    This Device Cannot Start (Code0)
    The only thing i can do, charge my mp3 player. And sometimes i using the player on the really old computer, and its works properly, but the worst thing, that the old computer is not mine anymore, so i can't do anything with a mp3 player.
    So if someone, has problem like this, and someone, who resolved it, please help me. I like this player very much, and i dont want to change it.
    Thank You!

    Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
    To unhold the player, just push the slider to the middle position and all the way down to turn it off.

  • My zen 4gb wont install on my compute

    First of all: I'm sorry if my english is a little?bad..
    I have a creative zen 4gb. What's weird is that it installed on my computer without problems at first. Then after a while I uninstalled the software that came with the cd(had some memory problem with my comp.) because I didn't think it was necasary for my Zen to work.
    When I plugged the player into the pc again, the gray box with installation of new driver came up, and when I was finished with that, it just said? "a problem occured, the device is not installed".
    I reinstalled the software for the player, and it still didn't work.
    I don't know what to do! I've tride the troubleshoothing on this page, and to update my usb dri've.
    Anyone have any idea what to do?
    I also read somewere that wmp could have something to do with it, 'couse I updated to just before the problem occured. If that can be the problem... could someone tell me how I roll windows media back to 0?
    Thanx

    you should have installed the software first (before plugging in your player).
    when you were charging it for the first time, was it working normally (i.e. you've seen the red wallpaper etc.)?

  • Zen 4gb wont turn

    Recently while trying to download a video from my computer onto the Zen, the Zen crashed. I left, as the conversion was taking awhile and I left the Zen plugged in. When I came back, the Converter said the Zen player was not ready, and it's screen was just black and the backlight was blinking.
    I unplugged it and the blinking stopped. I can't reset it, as I have tried several times so far. I can turn it on, and when i do nothing happens. When the Zen is plugged into the computer, the screen blinks. The computer also will not detect it. I have read around the website and have not found anything that can help. I do not think I have the latest firmware. I haven't updated it and have had it since Christmas. I'm running Windows XP professional.

    I had a Creative ZEN 4GB?that I got a lil before Thanksgiving... I recently sent it to Creative so they could send me a new one because of the same problem...Mine would started blinking while it was hooked up to the computer, shut off as I was watching a video, then it would not charge, would not connect to the computer and would not come on... I created a RMA and sent it back to them and now I have to wait for them to send me a new one...

  • My Zen 4GB player hangs n can't recognized in my compu

    Hi everyone, my Zen 4GB player has got problems........
    After I hv updated my computer to windows XP Sp3,?the?player?can't recognize in my computer, i hv checked out for the previous posting, however it still can't solve my problems~~
    And my player stuck/freeze when the player is power on in the "Rebuilding" mode.......n i tried to go to the recovery mode n tried to "CLEAN UP" / "FORMAT" it, but it still stuck.......
    Plz help me....thx

    Hi, thx for yr reply....... I hv already used "format all" n "Clean Up" functions.... The player operates normally in "Fomat All" mode, but it stuck when i am?trying in "Clean Up" during the process....i need to press the reset buttom to turn off the player......n it freezes again when i?am trying again?to power on n it goes to the "rebuilding library".....so wut can i do for it's?

  • Creative ZEN 4gb video gets out of sync, please h

    When i play back relati'vely long videos (around 30 minutes or more) on my new Creative ZEN 4gb? the audio part of the video i'm watching becomes out of sync with the video after 5 minutes or so, hence the words that characters say don't match up w/ their li
    ps.
    get the picture? it is REALLY annoying and i've tried firmware .20 and it didn't help, i've also reverted to .0, same problem. is it just my player or is this a common occurance and what can i do to fix it's thanks a bunch. and don't get me wrong, i think that despite the bugs the new ZEN is a good player.

    hmm... come to think of it, that makes total sense. that could also be why the screens lag a bit when i'm listening to music and browsing my system settings as fast as i can. i'll try encoding my videos at a lower bitrate tomorrow, have any good setup in mind? (i.e. xxxKbps format-.xxx audio xxxKbps format-.xxx) also, i would think that a high bitrate (high enough to slow the player down) would produce visual slowness in the videos, and thus i could tell if that was the problem or not. but i haven't noticed visual slowness so does it work some other way or is it just so subtle that it takes a while to notice the video losing sync with the audio?

  • Creative Zen have problems with AAC files

    )C I have a Creative Zen 4GB. When i play AAC files (.m4a ripped with iTunes) they are played regularly, but if I switch off the Zen while playing them, when I turn on newly the device it is completely frozen and I must reset it.
    Anyone can tell some on this problem? The firmware is the latest.
    Thanks.

    Exactly the problem that I have with my 8GB-player! The firmware update didn't help. Does anyone have an idea?

  • New ZEN 4gb video conver

    hey all. would anybody know?what free converter to use on the new ZEN 4gb model?

    I use a fantastic FREE software called "SUPER " (Simplified Uni'versal Player Encoder & Renderer)
    You can download it from here
    http://www.softpedia.com/get/Multime...ed/SUPER.shtml
    If your player wants to convert the movies one more time after you already have converted them with super, and you know that it'ss the right resolution, just past them into the "picture" folder of your Zen (click browse and pictures) and the message will not appear. It just asks you if you want to send them to your "movie" folder instead. Click yes.
    It works great. Been using it on some episodes I got on my HD of heroes and the quality is very nice.
    The only problem is that I can't FF or RW a movie. Nor can I continue to watch a movie if I turn my player of. Hope they will fix this in a firmware update ASAP

  • Zen 4gb white scr

    I have loaded newest firmware but still get white screen on startup. It did boot properly time but after i turned it off then on again I got the white screen. Whats going on? Is there a fix for this or is it an RMA issue?

    I have a problem which was quite the same. Yesterday I upgraded my player Zen 4Gb and transferred some files on it. After that I tried to read them, but I selected the music menu, the screen became black and I can't do anything with it. I decided to reset it and now, it's off but doesn't want to turn on or somewhat else. I tried to re upgrade firmware or use recovery tool but my player is not recognized by my computer.
    i'm out of ideas
    (excuse me if I make mistakes but I'm french )

  • Can the Zen 4gb work on Macbook running Bootcamp Windows Vist

    With the falling Macbook prices from Apple, I am considering getting one within the next few month. I know that officially the Creative Zen 4gb would not work nati'vely on the Macbook however I am planning to install Windows Vista via Bootcamp and was wondering if I would face any problem syncing the Zen 4gb under Windows Vista on the Macbook hardware ?
    Thanks.

    I had a similar problem trying to install Win7 x64 on my 2009 iMac. I finally copied the entire Boot Camp driver folder from the OS X installation DVD to Windows. Then I went to \drivers\bootcamp64.msi, right-clicked on it and selected Troubleshoot Compatibility. Windows chugged a bit and came up with a dialog that said Try Recommended Settings. Click on that, then Start Program. The Boot Camp installer now worked great.
    Give it a shot.

  • Creative Zen 4GB backlight/screen flic

    Quite frequently the screen and or backlight of my Zen 4GB will flicker while either lowering brightness automatically or if i press a button. I was wondering if this is very common, because my freind's Zen 8GB doesn't do this at all. If it is really common i won't bother returning it, but if it isn't common i'd say its almost worth me returning it. By the way, i have tried every firmware from .0 and up, nothing helped. Someone please offer advice/help, if possible, as this is particularly annoying.

    I had this problem (if it can be classified a problem) on my ZEN 8GB with .3.0e and a couple of firmwares back, but it never really bothered me as it only ocassionally started to flicker when I pressed a button (volume controls in particular, for some reason). With .20.02e I have, however, not come across this anymore. Right now, with this firmware,?my player is nearly flawless (just rare blank screens subsequent to unlocking). And yes, it is common with this, but no, it's not worth returning it for this sake, as it has been concluded here before that the flickering-matter has got to do with firmware.Message Edited by de_zwaluw on 0-26-200802:49 AM

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