Zen 4GB - Software Problems - Don't

I've had this player for more than 3 months. There are big software problems, every updated firmware is useless and I suggest a big button for reset (you have to use it many times).

There's one important lesson that I've learned with MP3 players and that is leave firmware updates alone. I've a Sandisk Sansa as well as a Creative V4 and you only have to have a quick look at both forums to see that a large proportion of problems occur as a result of installing these so-called updates. I also have an old i-ri'ver player that is about 5years old and has never been updated and has never given any trouble. In any case why update if it's working okay? What do these updates improve anyway?

Similar Messages

Zen MicroPhoto software-problem (win2k-suppor

today I bought the ZMP cuz I was faszinated about it.
I use win2k (newest SP's).
The instalation of zen's software doesn't work. At the shop they said I need some software -update and it'll do, but I searched almost the whole web without any result (am I the only one with win2k and the Zen microphoto?). I don't want to upload pictures and I don't wan't any special features (till now). I just wan't to put some fine music onto my fine ZMP without buying winXP.
Can anyone help me solving this problem?

^you need to check out [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=3044">this thread[/url] and download the legacy drivers.
The Zen MicroPhoto is a MTP device and is designed to work with Win XP with SP or 2 installed and Windows Media Player 0.
If you want to use another OS, you need to d/l the legacy drivers.

ZEN 4GB Major Problem/Completely Unresponsi

Okay, I got the ZEN 4GB for Christmas 2007 from my aunt. She bought it at WalMart.
Anyways, it worked fine for a couple weeks, I had a firmware problem that I resolved but it worked fine after that.
Since about February, it had been cutting off the audio and turning to an all-white screen. It does this maybe once a week. Well, I just dealt with it until a week ago when it went to the white screen ten times in a row! I reset it like I normally did and when I got?home?I hooked it up to my computer and let it charge (the battery had gone down only one notch) while I put some stuff on and took some off. I noticed it wasn't charging very well, and then it stopped communicating with the computer at all. Black screen; won't turn on; nothing. IT IS DEAD! Somebody help me!
It doesn't light up at all (the screen stays black) when I plug it up to the computer.

Looks like you have a faulty Zen - Contact Creative.
This is my canned statement: There could be a million things that could go wrong with your Zen player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have a Zen with no problems whatsoever. Things happen, but Creative is there to help. Contact them!

Windows Vista vs Zen Micro: Software Problems

Hey guys,
Looking for a little help and this seems to be the right place to get, lots of helpful people!I have a 3 year old Zen Micro, 4/5Gb I think and it worked fine with my old Dell laptop which ran XP, I used to drag and drop mpg files easily with the bundled software, all was well. Back in January the Dell laptop reached the end of it's life and I layed my hands on a new Sony Vaio laptop, running the all singing, all dancing brand new shiney Windows Vista. For whatever reason, I had no need for the MP3 player for most of this this summer and now I've come to need it again and it obviously needs updating (all my music is 6 months out of date) and it seems I've lost the original software disc, bummer. So I downloaded the ZenCast Organiser & Sync software off the Creative site as it said it ran withVista and plug in the Micro and .........nothing.
The Sync manager thing just says that there's no player attatched and it won't hook up. Am I missing something? Do I need another driver for it'sor something I've had a look through this site and all. I seem to be able to find is what I've already downloaded. Help!

MiniMan64 wrote:
ow stupid is this though! Why aren't Creative releasing any updates to allow older players to work on new machines?!
Well they are releasing updates, the trouble is you need the old OS to apply them. I suspect there's technical reasons for updates not working on newer OS's. After all Creative couldn't anticipate Vista problems when making older devices (Vista wouldn't have been on hand to test at the time).
BTW Firmware upgrades can be found here (UK version)
or here. (US)
Gift.

Zen Touch Software Problem!!

Hi!
I've still got this old problem with my zen touch. I did some backup of my own files and copied them on my zen touch. Now that I need this backup I can't get any access to my data files on my Zen Touch. I have no problems accessing the music files, but when I try to get my data files windows explorer is loading and loading... and then loses the connection again. I tried some other software under linux with the "libnjb" Library. And I had success with Gnomad2, but this stupid app obiously isnt able to show the subfolders, there are all the files, but without folders --> pretty anoying. And its quite interessting that Gnomad2 has no problems accessing these files, I can even copy them etc. Do you have any experience with alternati've software accessing the DATA FILES? I cant believe that creative doesnt offer its own software... because windows explorer doesnt work at all! The Media Source works fine as well!
Thx a lot
Giovanni

If you haven't tried, make sure you have the latest drivers and version of Nomad Explorer.

Zen 4gb firmware problem

I have a problem with my zen, i bought him a year ago. there was standing: Firmware problem, but i downloaded the newest firmware. does any body has a tip?
thanks Marijn

Hello Marijntj,
You may want to check out this thread. See if that hel
ps.
Welcome on board!

Is black screen for iPhone hardware or software problem

Is black screen for iPhone hardware or software problem.

Don't know until you troubleshoot. First step is a reset:
hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.

I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.

basic troubleshooting steps from the User Guide are restart, reset, restore from backup, restore as new.
Have ANY of these been tried?

Software problems with the zen visio

hey,
i just got the zen vision m yesterday. very nice day.
today after finding out that the player works well i decided to upload some more music and pictures then i did yesterday, but everytime the zen media explorer hangs itself up i uninstalled all the software and then reinstalled it, but again i didn't work when it comes to the upload
i'm clueless, is this a common problem and are there any other software or a new uptdated software versions, which may help me?
i really really want that player to work, because the -2 hours i got with it were great
i got the zen m 30 gb working on windows xp home...
thanks a lot
jim
edit: it's the upload assistent who doesn't want to work anymore...
downloaded a update for the zen media explorer but nothing changed...

I use Widows XP Professional SP3 and Windows XP Professional x64 SP2 with medially .
I can't see why this matters because the problems are located at the player itself, I've got no
problems with moving files to the player or any problems with connecting the player with the computer,
I'm experiencing a lot of freezups of the firmware of the player, harddisk keeps running, it does that
till the battery is low or till I push reset, sometimes this doesn't help at all, the operating system at
the harddri've gets somehow damaged by the instability of the filesystem, reflashing the firmware helps
the. Problems appear to be a software problem with the firmware, the player went away for repairs once,
with this problem, they have checked the harddisk, harddisk was fine but the os crapped up it's self
somehow, know this because I asked them to tell me every thing what was wrong and how they solved this,
asked them also how I could fix the player myself? if it was no hardware problem.
They told me to reflash the firmware and format the dri've from the service mode out.

Zen 4GB Problems

Zen 4GB Problems)
Hi all, my Zen 4GB freezes up every time I turn it on, there is a black screen and my computer will not recongnize its existence... what can I do? I followed these steps:
Charge the ZEN for a couple of hours.
Reset the player.
but it frezees everytime I turn it on, my computer still not recognizes it and there is still a black screen.

How can I format it's Beacause with the black screen I can't see this:
<img width="282" height="69[/img] src="http://ask.creative.com/wwimages/dap/general_dap_im.jpg">
My computer still not recognizes it

My zen 4gb wont install on my compute

First of all: I'm sorry if my english is a little?bad..
I have a creative zen 4gb. What's weird is that it installed on my computer without problems at first. Then after a while I uninstalled the software that came with the cd(had some memory problem with my comp.) because I didn't think it was necasary for my Zen to work.
When I plugged the player into the pc again, the gray box with installation of new driver came up, and when I was finished with that, it just said? "a problem occured, the device is not installed".
I reinstalled the software for the player, and it still didn't work.
I don't know what to do! I've tride the troubleshoothing on this page, and to update my usb dri've.
Anyone have any idea what to do?
I also read somewere that wmp could have something to do with it, 'couse I updated to just before the problem occured. If that can be the problem... could someone tell me how I roll windows media back to 0?
Thanx

you should have installed the software first (before plugging in your player).
when you were charging it for the first time, was it working normally (i.e. you've seen the red wallpaper etc.)?

Zen 4Gb output too low in vol

Hello forum, Just purchased a ZEN 4Gb but I must set the soundlevel to max 25 to get a reasenable volume. It's far too low to hear anything in an airplane. Helpdesk told me to download a version with no e extension behind the file. Did that but still shows e after the software version.Can anybody help to boost the volume to a higher level. Tried same music on several other players and that is OK. Restrict volume is off, smart volume is off.

I bought my ZEN in Finland, and it wasn't even pre-installed with a firmware marked with "e"! Upon next firmware update I did change to European firmware alternati've. I don't have a problem at all with the volume, with the volume churning out loudly through my Koss PortaPro, even though they are of old design and have a relati'vely high impedance (60 ohm). But of course, if you are using some enormous audiophile headphones which have 300 ohm impedance, the player might not be able to pump out music at a very high volume regardless of firmware.
ZEN 8GBMessage Edited by de_zwaluw on 2-09-200709:45 PM

Zen 4gb DE

hi, got a zen 4gb for xmas.
windows wouldnt recognise the device, neither would creative software, i tried to re-install the firmware, so it erased the firmware, then when it ttried to install it agin from the pc it wouldnt detect it.
then i formated it in recovery mode, now when i turn it on it just says firmware problem and it goes to recovery mode.
what can i do?

I had a problem like this on one of my PC's. It turned out that I could not get the ZEN to work properly because the computer only supported USB .x?I think that you must have a computer with USB 2.0?to get the ZEN to be detected by the OS. At least this was the case for me. When I switched to a computer that had USB 2.0 it worked properly. Also please do not forget that you should NEVER connect the ZEN to the computer before you have installed the CD. The ZEN is not like a thumb dri've or other flash dri'ves that the OS will support directly. You must install the software from the PC prior to connecting the device. If you don't the ZEN will not work properly. If you have not done this correctly I am sure that the Creative support can tell you what you need to do to resolve the problem.

Creative zen 4gb won't turn on manually and acting stra

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. ?I've also used the recovery tool to update the firmware, nothing's changed.
I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it'sdoes a rebuilding of the files. ?Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

hello, sorry, i dont think i made myself clear. I meant by pulling on the on button for a split second will either make my device flash a blank white screen, or the side of device will display blue( like it will if the device was on) ?and the sound will fuzz for a sec, but neither of these will result in the device starting up. i just want the wonder if that is normal and will that damage the device.
ps.
i already know The correct way to start up my device is to pull down on the button for 2+ secs.

Creative zen 4gb acting strange and won't turn on manua

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. I've also used the recovery tool to update the firmware, nothing's changed.
I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it does a rebuilding of the files. Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

Your Zen is probably faulty/defecti've contact Creative.

Zen 4GB - Software Problems - Don't

Similar Messages

Maybe you are looking for