ZEN 6.5 SP2 IR1 Application Explorer Will Not Start

Hi,
Recently a few users have complained that their application icons are
not appearing on their desktop.
After a brief investigation, it appears that the Application Explorer is
not starting correctly (I.e. The icon does not appear next to the time)
All the Zen services have started and are running in the services
control panel.
The following services are running in task manager:
NALAGENT
NALNTSRV
NALRSTRT
NALWIN
WM
XTAGENT
ZENREM32
(I may have missed a few)
I've uninstalled and re-installed the ZDM Agent but that doesn't work.
Any idea as to why the Application explorer will not start?
We're running ZDM 6.5 Sp2 IR1 on a Netware 6.0 Sp5 server and client
version 6.5.20.13
Thanks

Have you tried Manually Starting "Application Explorer" or "Application
Window"?
These need to be started either from the "Run" Registry Key, the "Startup
Folder", the Login Script, or some other means.
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
"Steven Bellamy" <[email protected]> wrote in message
news:0F6fj.15128$[email protected]..
> Hi,
>
> Recently a few users have complained that their application icons are not
> appearing on their desktop.
> After a brief investigation, it appears that the Application Explorer is
> not starting correctly (I.e. The icon does not appear next to the time)
> All the Zen services have started and are running in the services control
> panel.
> The following services are running in task manager:
> NALAGENT
> NALNTSRV
> NALRSTRT
> NALWIN
> WM
> XTAGENT
> ZENREM32
> (I may have missed a few)
>
> I've uninstalled and re-installed the ZDM Agent but that doesn't work.
>
> Any idea as to why the Application explorer will not start?
>
> We're running ZDM 6.5 Sp2 IR1 on a Netware 6.0 Sp5 server and client
> version 6.5.20.13
>
> Thanks

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(Jan 14, 2006 3:34:36 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Files (coreFiles)
(Jan 14, 2006 3:35:42 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Files (jdkFiles)
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(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, #
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, # Wizard Statefile generatd by make_statefile.sh
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, #
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, # Wizard Statefile section for Sun Java System Application Server
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(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, [STATE_BEGIN Sun Java System Application Server 42cc62066aa69c151b1093bfcb735f8e112358e8]
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, defaultInstallDirectory = C:\Sun\Creator2ea2\SunAppServer8
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, currentInstallDirectory = C:\Sun\Creator2ea2\SunAppServer8
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, JDK_LOCATION = C:\Sun\Creator2ea2\java
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASADMIN_USERNAME = admin
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASADMIN_PASSWORD = adminadmin
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASADMIN_PORT = 24848
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASWEB_PORT = 28080
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_HTTPS_PORT = 21043
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, STORE_ADMIN_AUTH = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, ADMIN_PASSWORD_ENCRYPTED = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, CREATE_SAMPLES_DOMAIN = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, CREATE_DESKTOP_SHORTCUT = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, [STATE_DONE Sun Java System Application Server 42cc62066aa69c151b1093bfcb735f8e112358e8]
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, Installing Application Server...
(Jan 14, 2006 3:37:58 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1,
Checking available disk space...
Checking Java(TM) 2 Runtime Environment...
Extracting installation files...
Launching Java(TM) 2 Runtime Environment...
Deleting temporary files...
"exitcode = 73"
(Jan 14, 2006 3:37:58 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, Finished
(Jan 14, 2006 3:37:58 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Post Install Core Action (postInstallCoreAction)
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpecTed output: "C:\Sun\Creator2ea2\bin\storagebuilder.bat"
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, preparsing C:\Sun\Creator2ea2\rave2.0\core\rowset.jar
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Temp\mdrstorage\storage
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(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, preparsing C:\Sun\Creator2ea2\rave2.0\core\sqlx.jar
<SNIP>
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpected output: "C:\Sun\Creator2ea2\bin\pe-init-tray.bat"
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Sun\CREATO~1\\rave2.0\startup\lib\Windows-i386\jdic_0_9.jar
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Sun\CREATO~1\\rave2.0\startup\lib\Windows-i386\LICENSE.jdic_0_9
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Sun\CREATO~1\\rave2.0\startup\lib\Windows-i386\tray.dll
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, 3 fichier(s) copi�(s).
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, 1 fichier(s) copi�(s).
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Avertissements de compilation :
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 31: L'attribut 'classname' est � l'ext�rieur de l'�l�ment.
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(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Timeout waiting for domain creator to go to starting state.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Avertissements de compilation :
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 44: L'attribut 'debug-options' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 61: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 72: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 83: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 104: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 115: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 126: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 144: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 155: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, CLI156 Could not start the domain creator.
(Jan 14, 2006 3:45:41 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpected output: "C:\Sun\Creator2ea2\bin\deploy-ejbs.bat"
(Jan 14, 2006 3:45:41 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, WARNING: The password option is insecure and should not be used since it can compromise your password. Please use either the command prompt or the passwordfile option.
(Jan 14, 2006 3:45:41 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Unable to connect to admin-server. Please check if the server is up and running and that the host and port provided are correct.
etc.
etc.
Hope I haven't drowned you with this log....
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Here's a bit more information : the output of the C:\Sun\Creator2ea2\SunAppServer8\domains\creator\logs\server.log file :
[#|2006-01-14T15:42:08.188+0100|WARNING|sun-appserver-pe8.1_02|javax.enterprise.tools.launcher|_ThreadID=10;|LAUNCHER005:Spaces in your PATH have been detected. The PATH must be consistently formated (e.g. C:\Program Files\Java\jdk1.5.0\bin; ) or the Appserver may not be able to start and/or stop. Mixed quoted spaces in your PATH can cause problems, so the launcher will remove all double quotes before invoking the process. The most reliable solution would be to remove all spaces from your path before starting the Appservers components. |#]
[#|2006-01-14T15:42:08.198+0100|INFO|sun-appserver-pe8.1_02|javax.enterprise.tools.launcher|_ThreadID=10;|
C:/Sun/Creator2ea2/java\bin\java
-client
-XX:PermSize=32m
-XX:MaxPermSize=128m
-XX:+CMSPermGenSweepingEnabled
-Xmx512m
-XX:NewRatio=2
-Dcom.sun.aas.defaultLogFile=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/logs/server.log
-Djava.endorsed.dirs=C:/Sun/Creator2ea2/SunAppServer8/lib/endorsed
-Djava.security.policy=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/server.policy
-Djava.security.auth.login.config=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/login.conf
-Dsun.rmi.dgc.server.gcInterval=3600000
-Dsun.rmi.dgc.client.gcInterval=3600000
-Djavax.net.ssl.keyStore=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/keystore.jks
-Djavax.net.ssl.trustStore=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/cacerts.jks
-Djava.ext.dirs=C:/Sun/Creator2ea2/java/jre/lib/ext;C:/Sun/Creator2ea2/SunAppServer8/domains/creator/lib/ext
-Djdbc.drivers=com.pointbase.jdbc.jdbcUniversalDriver
-Djavax.management.builder.initial=com.sun.enterprise.admin.server.core.jmx.AppServerMBeanServerBuilder
-Dcom.sun.enterprise.config.config_environment_factory_class=com.sun.enterprise.config.serverbeans.AppserverConfigEnvironmentFactory
-Dcom.sun.enterprise.taglibs=appserv-jstl.jar,jsf-impl.jar
-Dcom.sun.enterprise.taglisteners=jsf-impl.jar
-Djavax.xml.parsers.SAXParserFactory=com.sun.org.apache.xerces.internal.jaxp.SAXParserFactoryImpl
-Dcom.sun.aas.configName=server-config
-Dorg.xml.sax.parser=org.xml.sax.helpers.XMLReaderAdapter
-Ddomain.name=creator
-Djmx.invoke.getters=true
-Djavax.xml.parsers.DocumentBuilderFactory=com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderFactoryImpl
-Dcom.sun.aas.promptForIdentity=true
-Dorg.xml.sax.driver=com.sun.org.apache.xerces.internal.parsers.SAXParser
-Dcom.sun.aas.instanceRoot=C:/Sun/Creator2ea2/SunAppServer8/domains/creator
-Djavax.xml.transform.TransformerFactory=com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl
-Dcom.sun.aas.domainName=creator
-Djava.util.logging.manager=com.sun.enterprise.server.logging.ServerLogManager
-Dproduct.name=Sun-Java-System/Application-Server
-Dcom.sun.enterprise.overrideablejavaxpackages=javax.faces,javax.servlet.jsp.jstl,javax.xml.bind,javax.help
-Dcom.sun.aas.configRoot=C:/Sun/Creator2ea2/SunAppServer8/config
-Djava.library.path=C:\Sun\Creator2ea2\java\jre\bin\client;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\java\bin;.;C:\WINDOWS\system32;C:\WINDOWS;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\;C:\Program Files\Borland\BDS\4.0\Bin;C:\PROGRA~1\Borland\CBUILD~3\Bin;C:\PROGRA~1\Borland\CBUILD~3\Projects\Bpl;C:\Oracle\OraHomeAPISOFT\bin;C:\Program Files\Oracle\jre\1.1.7\bin;C:\Program Files\Borland\Delphi7\Bin;C:\Program Files\Borland\Delphi7\Projects\Bpl\;C:\PROGRA~1\Borland\CBUILDER5\Projects\Bpl;C:\PROGRA~1\Borland\CBUILDER3\bin;C:\PROGRA~1\Borland\CBUILDER5\bin;C:\PROGRA~1\Borland\CBUILDER\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\WinSCP3\;C:\Program Files\Fichiers communs\GTK\2.0\bin;C:\Tools;C:\Program Files\vPoint_XP;C:\Program Files\Sybase\SQL Anywhere 9\win32;C:\Program Files\Sybase\Shared\win32;C:\Program Files\Sybase\SQL Anywhere 9\drivers;C:\Program Files\Sybase\Shared\Sybase Central 4.3\win32;C:\SuperWabaSDK\SuperWabaSDK\bin;C:\Java\Ant\bin\;c:\JbuilderX\jdk1.4\bin;C:\Java\SuperWabaSDK\qrfSQL\win32;C:\Java\SuperWabaSDK\WExtLib\jni\VC\Release;C:\Java\FirebirdSQL\jaybird.dll;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\SOTI\MobiControl;;C:\Documents and Settings\Microtec\Mes documents\Borland Studio Projects\Bpl;C:\PROGRA~1\FICHIE~1\ORACLE\BIN
-Dcom.sun.aas.instanceName=server
-Dcom.sun.aas.processLauncher=SE
-cp
C:/Sun/Creator2ea2/java/lib/tools.jar;C:/Sun/Creator2ea2/SunAppServer8/lib/appserv-rt.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\activation.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\admin-cli.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-admin.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-cmp.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-env.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-ext.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-jstl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-upgrade.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\commons-launcher.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\commons-logging.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\dom.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\driveradapter.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\j2ee-svc.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\j2ee.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jax-qname.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxr-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxr-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxrpc-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxrpc-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jdic_0_9.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jmxremote.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jmxremote_optional.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jsf-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jsf-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\mail.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\PEtray.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\relaxngDatatype.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\rmissl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\saaj-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\saaj-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smbase.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smdb2.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\sminformix.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smoracle.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smresource.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smspy.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smsqlserver.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smsybase.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smutil.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\xalan.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\xercesImpl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\xsdlib.jar;C:/Sun/Creator2ea2/SunAppServer8/lib/install/applications/jmsra/imqjmsra.jar;C:/Sun/Creator2ea2/SunAppServer8/imq/lib/jaxm-api.jar;C:/Sun/Creator2ea2/SunAppServer8/imq/lib/fscontext.jar;C:/Sun/Creator2ea2/SunAppServer8/lib/ant/lib/ant.jar;C:/Sun/Creator2ea2/SunAppServer8/pointbase/lib/pbclient.jar;C:/Sun/Creator2ea2/SunAppServer8/pointbase/lib/pbembedded.jar
com.sun.rave.tray.RavePEMain
start
display
native|#]
*** EXITING ERROR:
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***

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Thanks for the reply and solution MrSykes.
I uninstalled adobe AIR and ran a file and registry cleaner to delete any left over files and installs.
Then installed the v.15 Adobe AIR beta as recommended.
The cleaners I used (ccleaner & jv16 power tools) did find some temporary install files and remnants of the Video Alchemy install.
Tried the install again and still no installation window displays.
I'm running Windows 7 on my PC and even changed the installation file compatibility to Windows XP service pack 2 to no avail.
Funny that it installed fine on my notebook with Adobe AIR latest version running Windows 7.
I'm watching task manager as I'm attempting the install and videoalchemy.exe has some cpu usage then drops to zero activity.
Then Adobe AIR application Installer starts up then cycles to zero cpu activity.
I'm stumped on this one :-(
Thanks again for investing the time on my behalf.
Regards
Stephen

HP TouchSmart application will not start

We purchased an HP IQ 526 TouchSmart desktop with Windows Vista Home Premium 64-bit machine approximately two months ago. We use Clearwire to connect to the internet. About a month ago the HP TouchSmart applilcation stopped working. It will not start. Every time we try to start it we get the following error message:
HP TouchSmart Calendar has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Sometimes it says it's the HP TouchSmart Notes has stopped working or one of the other TouchSmart applications. I went to hp.com and updated all of the software for the TouchSmart application and Windows Vista. And I reguarly use Windows Update to ensure my OS is current with Microsoft security updates. I also updated the firmware. After these actions and rebooting many times the application would still not start. At this point I contacted HP customer support. We uninstalled HP TouchSmart, then reinstalled. This didn't work. I continue to see information events in the Windows Application Log almost every minute regarding HPTouchSmartCalendarNotes. They are typically the following messages over and over:
Reminder clock elapsed event is successfully fired.
CheckReminder() is executed successfully.
ShowReminder() is executed successfully.
After Fetching the XML nodes, checking for each node is done successfully in ShowReminder()
Events in Events.xml Before Showing Reminder<DataRoot></DataRoot>
I still have a case open with HP support and they said uinstalling the OS and reinstalling is likely the next step but I have to believe someone else has run into this issue or HP has a QFE for this issue. I really do not want to uninstall the OS and reinstall it. This has become very frustrating as the HP TouchSmart application is the primary reason we purchased the computer so my wife can manage our photos and music collection via the touch screen.
If anyone has seen this before or has a solution I would love to hear about it. We are considering taking the computer back if we can not resolve this issue.
On a related note and this might be a separate issue I continuously get HPTCS stopped working messages. I've searched the internet for what HPTCS.exe is and what is does but there is little to no information available.
Please let me know or if there is additional information I could provide that would be useful for troubleshooting.
Cheers,
G

Our machine was sent back to HP and they reformatted our hard drive and sent it back. Wow. Fantastic service. NOT!!!! I could have done that. Without debugging their own software to figure out why this was happening they reformatted the hard drive. I can only expect this problem will happen again since there must be a software update, etc... that is causing this behavior. I honestly do not know how to voice my disgust in their customer service. I have been a long time fan of HP and we basically only buy HP at work but this was the poorest display of customer service I have ever encountered. If your TouchSmart application stops working and the TouchSmart software updates do not resolve the problem you might as well pretend like you bought a normal computer without touch capabilities. Like buying an iPhone without it behaving like an iPhone.

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding"

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.

The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ?

Firefox will not start and I get firefox.exe Application Error with the code 0x00000000, I've tried reloading but always get the same error message!

Firefox will not start, I've tried opening in safe mode, no joy. I get the firefox.exe application error 0x00000000
== This happened ==
Every time Firefox opened
== Possibly after a windows update ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

My iTunes will not start. The box on the error message APSDaemon.exe, And message says "This application failed to start because MSVC80.dll was not found. Reinstalling may fix." I did the reinstall and I get the same error.

My iTunes will not start. The box on the error message APSDaemon.exe, And message says "This application failed to start because MSVC80.dll was not found. Reinstalling may fix." I did the reinstall and I get the same error. The error first happened after I approved the an iTurns update.

Same problem today. Took five times to reinstall without any error messages. Apple has posted a way to fix and you should follow their's first. I finally got to upldate correctly by doing their fix but with one difference. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replace)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not specifically put in their fix but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. Even updated my ipad to make sure everything was working.

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
check the system requirements:
http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
see also:
[https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

HT1349 iTunes will not start on my PC. I get a runtime error from the Visual C== runtime library when iTunesHelper.exe is started. The message states the application attempted to load the library incorrectly. How is the problem to be resolved?

iTunes will not start on my PC. I get a runtime error from the Visual C++ runtime library when iTunesHelper.exe is started. The message states the application attempted to load the library incorrectly. How is the problem to be resolved?

Click here and follow the instructions.
(99035)

Version 3.6.6 and Internet explorer will not load sites, so I reloaded the older 3.6.3 of firefox and websites load fine. Internet Explorer still will not load. The error message corresponding with 3.6.6 was that there were problems with the proxy serve

Upgraded to 3.6.6 and no sites loaded, error in proxy server. Internet explorer will not load either. Reloaded firefox 3.6.3 and sites load fine, but internet explorer still will not load. I was only able to connect to yahoo messenger when websites were not loading.
== This happened ==
Every time Firefox opened
== I upgraded to 3.6.6

I have a problem with Firefox loading. It will not load and it says Firefox is using a proxy that refuses connection. Check with your network administrator. How do I get Firefox to work. I've uninstalled it and reinstalled it twice. Any help would be great thanks.

Internet explorer will not load

my internet explorer will not load, i just get a spinning beachball and could anyone have any suggestions as my dvd i purchased mastering os x panther requires ie. thank you gb foley.
emac Mac OS X (10.3.9)

Just use a different browser. Are the files on the DVD just HTML files? If so, then right click on the HTMl file (Control-Click if you don't have a two button mouse) and pick Open With... and point it to another browser. Firefox, Camino (what I currently use), Opera, etc.
Patrick

CF8 Application Server Service Will NOT Start

I ran into this error:
java.lang.OutOfMemoryError: Java heap space
and after researching it it seemed that I should up the max heap size on the Java/JVM page, so I increased my max heap size to 1044MB from 512, via the CF Administrator, I also added maxPermSize= 256m. Then I restarted the server, but the Application Server service will not start.
I opened home/runtim/bin/jvm.config and set the heap size to 1024, restart, service still wont start.
Set the max heap size to 512 and removed maxPermSize, restarted server, service still won't start.
Set the entire java.args equal to: -server -Xmx256m -Dsun.io.useCanonCaches=false -xx:MaxPermsize=128m -XX:+UseParallelGC -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.classPath={application.home}/../lib/updates,{application.home}/../lib,{appli cation.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-INF/flex/jars,{application. home}/../wwwroot/WEB-INF/cfform/jars
Restarted, still the services will not start.
Does anyone have any ideas?
The error I get when trying to start the services is:
Windows could not start the ColdFusion 8 Application Server on Local Computer. For more information, review the System Even Log. If this is a non-Microsoft service, contact the service vendor, and refore to service-specific error code 2.
Thanks!

Once you have ColdFusion running again this will bring you back to your initial problem:
java.lang.OutOfMemoryError: Java heap space
Suggest take a copy of your working JVM.CONFIG (so you have a backup) then add some debugging to the JVM Arguments eg:
# Arguments to VM
java.args=-server -Xmx512m -Dsun.io.useCanonCaches=false -XX:MaxPermSize=192m -XX:+UseParallelGC -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGC -verbose:gc -Xloggc:cfjvmGC.log -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.classPath={application.home}/../lib/updates,{application.home}/../lib,{appli cation.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-INF/flex/jars,{application. home}/../wwwroot/WEB-INF/cfform/jars
Once ColdFusion is restarted again a log file will be created called \ColdFusion8\runtime\bin\cfjvmgc.log. Open the log file and you will be able to see how the New, Tenure and Permanent memory spaces are working. Given you now know which buffer is filling (excluding New made up of Eden and a couple Survivor spaces - because those fill and empty all the time) you can make adjustments to JVM.CONFIG knowing which value you intend to alter. Likely you want to alter either Xmx or MaxPermSize. When you think the Java heap space is resolved turn logging off by removing the bolded details.
HTH, Carl.

Internet explorer will not open web pages

HPw1858, Windows 7 connected to comcast cable. norton anti-virus program.
Internet Explorer will not open web pages - refers to Domain Name Server missing or Error 403 (Forbidden) h30155.www.hp.com
very frustrating. can you tell me what settings i need to change?

y2ken wrote:
You can try the Firefox web browser to see if you can then connect. Firefox is a better, faster, more secure browser anyway and will prompt you to transfer all your Favorites from IE.
Firefox Download
or
Try the free Fix IE utility.
FixIE Utility
or
You can try uninstalling IE8 then reinstalling it.
Uninstall IE8
I would take 'Y2ken's' advice and try Firefox. I have used it for years with XP Pro and Ubuntu, Linux. It definitely is more responsive. Most of what is in IE8 was developed in FF several years ago. FF was the first browser with tabs, for instance.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

ZEN 6.5 SP2 IR1 Application Explorer Will Not Start

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