Zen 7.0.0.0 upgrade

Hi
I'm in a process of upgrading our Zen environment here. The agent today is 7.0.0.0 so about time :S
It's an AD/Middletier setup with agent distribution via GPO and only 1 (windows) serverreplica so should be smooth running.
Is it as easy as setup-next-next-next then roll out new agent?
Pre-requisites seems fine, eDir on 8.7.x.x and updated windows on clients.

Clients will only need the latest agent upgrade in the end, ye? I don't need to upgrade them twice (SP1 first, then IR4)?

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Zen 4 - Zen 6.5 Inventory database upgrade fails

Hi all,
Have installed Zen 6.5 over a Zen 4 server (nw65) running inventory.
Database is on a seperate oracle server.
When I start inventory, it starts the database upgrade and then fails
with a java exception part way through, and then says "stopping the
upgrade service".
Following is the log. Anyone know which bit is falling over and why?
There's a few errors in the log and I don't know which are cosmetic/non
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cheers
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[12/8/05 14:58:40.307] ZENInv - Server Config: The severconfig service
start is pending...
[12/8/05 14:58:40.464] ZENInv - Server Config: Getting Cascade INit
time
[12/8/05 14:58:41.462] ZENInv - Server Config: Database Location
Policy DN is CN=Server Package - DAN02:General:ZENworks
Database.OU=POLICIES.OU=APPLICATIONS.O=CHISHOLM
[12/8/05 14:58:43.573] ZENInv - Server Config: The severconfig service
is started...
[12/8/05 14:58:43.707] ZenInv - Upgrade Service: Info : Read
zenInvComponentStatus = 6.5 12 0
[12/8/05 14:58:43.707] ZenInv - Upgrade Service: Inventory Server
zenInvComponentStatus = 6.5 12 0
[12/8/05 14:58:43.720] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.desktop.inventory.storer.Stor erServiceInit'
[12/8/05 14:58:43.740] ZENInv - Storer: Start with
'ServiceStatusChangeListener' invoked
[12/8/05 14:58:44.824] ZenInv - Upgrade Service: Unzipping the file
migrate.zip
[12/8/05 14:58:46.718] ZenInv - Upgrade Service: Transforming the
Migration SQL files...
[12/8/05 14:58:51.768] ZENInv - Storer: zenworks.isClosed =true
[12/8/05 14:58:53.699] ZENInv - Storer: The current NDS tree=CIT
[12/8/05 14:58:53.724] ZENInv - Storer: Storer from dblocation user:
MW_DBA driver: oracle.jdbc.driver.OracleDriver protocol: jdbc:oracle:
subname: thin:@ port: 1522
[12/8/05 14:58:53.728] ZENInv - Storer: url[From DBObject]:
jdbc:oracle:thin:@ora01a.chisholm.vic.edu.au:1522: dw
[12/8/05 14:58:53.756] ZENInv - Storer: wsdn:
CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLMi = 0
[12/8/05 14:58:53.973] ZENInv - Storer: Loading Storer test properties
file
[12/8/05 14:58:54.053] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.desktop.inventory.strconverte r.STRConverterServiceInit'
[12/8/05 14:58:54.059] ZENInv - STRConverter: Start with
'ServiceStatusChangeListener' invoked
[12/8/05 14:58:54.755] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:54.914] ZENInv - Status Reporting: Number of records to
add are: 1 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:55.012] ZENInv - Status Reporting: Adding record 0 for
DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:55.729] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:55.780] ZENInv - Storer: Database is not
initialized..will retry after 300 seconds
[12/8/05 14:58:55.787] ZENInv - Storer: Storer: Database not
initialized as it is being upgraded ...will retry after 300 seconds.
[12/8/05 14:58:55.788] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:55.826] ZENInv - Status Reporting: Number of records to
add are: 1 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:55.860] ZENInv - Status Reporting: Adding record 0 for
DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:58:57.439] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:04.100] ZENInv - STRConverter: Loading STRConverter test
properties file
[12/8/05 14:59:04.201] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.desktop.inventory.senderrecei ver.control.ReceiverServiceInit'
[12/8/05 14:59:15.618] ZENInv - SendRec Common: entPushDir =
SYS:\ZENworks\Inv\ScanDir\EntPushDir
[12/8/05 14:59:15.618] ZENInv - SendRec Common: entMergeDirD =
SYS:\ZENworks\Inv\ScanDir\EntMergeDir
[12/8/05 14:59:15.618] ZENInv - SendRec Common: dbDirD =
SYS:\ZENworks\Inv\ScanDir\DbDir
[12/8/05 14:59:15.625] ZENInv - SendRec Common: serverName = DAN02
[12/8/05 14:59:15.626] ZENInv - SendRec Common: serviceDN =
CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:15.626] ZENInv - SendRec Common: treeName = CIT
[12/8/05 14:59:15.626] ZENInv - SendRec Common: hasSSD = false
[12/8/05 14:59:15.626] ZENInv - SendRec Common: hasISD = false
[12/8/05 14:59:15.626] ZENInv - SendRec Common: hasESD = true
[12/8/05 14:59:15.632] ZENInv - SendRec Common: hasDB = true
[12/8/05 14:59:15.633] ZENInv - SendRec Common: securityDir =
SYS:\PUBLIC\ZENWORKS\WMINV\PROPERTIES
[12/8/05 14:59:15.661] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks3x.desktop.inventory.senderrec eiver.control.ReceiverServiceInit'
[12/8/05 14:59:15.882] ZENInv - CascadedBaseTime Server:
zenInvCascadeBaseTimeService: CBTServiceController: Startup Properties:
{basetime=Thu Jan 01 10:00:00 EST 1970,
servicename=zenInvCascadeBaseTimeService, portnumber=0}
[12/8/05 14:59:16.367] ZENInv - IFS Server: zeninvReceiverService:
FileServiceController: Startup Properties: {chunksize=4096,
transfers=100,
rootdirectory=SYS:\ZENworks\Inv\ScanDir\EntPushDir \ZipDir,
timeout=60000, servicename=zeninvReceiverService, portnumber=0}
[12/8/05 14:59:25.771] ZENInv - TCPReceiver: cascadingBaseTime = 0
[12/8/05 14:59:25.771] ZENInv - TCPReceiver: entPushDir =
SYS:\ZENworks\Inv\ScanDir\EntPushDir
[12/8/05 14:59:25.777] ZENInv - TCPReceiver: serverName = DAN02
[12/8/05 14:59:25.777] ZENInv - TCPReceiver: serviceDN =
CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:25.777] ZENInv - TCPReceiver: treeName = CIT
[12/8/05 14:59:25.778] ZENInv - TCPReceiver: hasDB = true
[12/8/05 14:59:25.971] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.common.inventory.dictionaryup date.provider.DictProvider'
[12/8/05 14:59:26.005] ZENInv - TCPReceiver: Receiver Started without
CLUSTER
[12/8/05 14:59:26.006] ZENInv - TCPReceiver: Receiver Binds to Port
Number : 65432
[12/8/05 14:59:26.073] ZENInv - IFS Server: zenInvDictProvider:
FileServiceController: Startup Properties: {chunksize=4096,
transfers=100, rootdirectory=SYS:\ZENworks\Inv\server\DictDir,
timeout=60000, servicename=zenInvDictProvider, portnumber=0}
[12/8/05 14:59:26.183] Service Manager: start(ServiceDataAccessor,
String[]) not found in
'com.novell.zenworks.common.inventory.dictionaryup date.consumer.DictConsumer'
[12/8/05 14:59:28.918] ZENInv - Dictionary Consumer:
DictConsumerUtility::getUpdatePolicyDN: getDictionaryUpdatePolicy
returned attribs.returnValue = 0
[12/8/05 14:59:28.919] ZENInv - Dictionary Consumer:
DictConsumerService::DictDownloadThread::run:
UpdatePolicyNotFoundException.
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.UpdatePolicyNotFoundException
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerUtility.getUpdatePolicyDN (DictConsumerUtility.java:237)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.setUpdatePolicyAttribs(DictConsumerService.java: 688)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.getFileClientProperties(DictConsumerService.java :616)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.transferFiles(DictConsumerService.java:429)
at
com.novell.zenworks.common.inventory.dictionaryupd ate.consumer.DictConsumerService$DictDownloadThrea d.run(DictConsumerService.java:211)
[12/8/05 14:59:28.921] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:28.953] ZENInv - Status Reporting: Number of records to
add are: 1 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:28.986] ZENInv - Status Reporting: Adding record 0 for
DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:29.326] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:29.326] ZENInv - Dictionary Consumer:
DictConsumerService::FileDownloadListener::downloa dFailed.
[12/8/05 14:59:59.680] ZenInv - Upgrade Service: Starting Schema
Migration
[12/8/05 14:59:59.751] ZenInv - Upgrade Service: mw_dba->alter
tablespace cim3 default storage (maxextents unlimited) is being
executed
[12/8/05 14:59:59.752] ZenInv - Upgrade Service: Could not do the
operation. details:ORA-25143: default storage clause is not compatible
with allocation policy
ErrorCode:25143
[12/8/05 14:59:59.752] ZenInv - Upgrade Service: Totaltime taken for
Schema Migration : 38
[12/8/05 14:59:59.851] ZENInv - Storer: cim.isClosed =true
[12/8/05 14:59:59.937] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 14:59:59.970] ZENInv - Status Reporting: Number of records to
add are: 1 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.133] ZENInv - Status Reporting: Adding record 0 for
DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.277] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.719] ZenInv - Upgrade Service: migrateDbToMidas(true)
failed in AlterProcedure
[12/8/05 15:00:00.728] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.761] ZENInv - Status Reporting: Number of records to
add are: 1 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.795] ZENInv - Status Reporting: Adding record 0 for
DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.964] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:00.966] ZenInv - Upgrade Service: Upgrade database to
ZENworks 6.5 failed. Reinstall ZENworks 6.5 and start the inventory
server again
[12/8/05 15:00:00.967] ZENInv - Status Reporting: Messages are written
into XML file for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:01.000] ZENInv - Status Reporting: Number of records to
add are: 1 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:01.038] ZENInv - Status Reporting: Adding record 0 for
DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:01.188] ZENInv - Status Reporting: Number of modified
records are: 0 for DN=CN=DAN02_ZenInvService.OU=DAN.O=CHISHOLM
[12/8/05 15:00:01.237] ZenInv - Upgrade Service: [EnumModifier]
modifyEnumTables, Running EnumModifier in integrated mode with
upgradeService
[12/8/05 15:00:01.237] ZenInv - Upgrade Service: [EnumModifier]
modifyEnumTables, dbDriver:oracle.jdbc.driver.OracleDriver
[12/8/05 15:00:01.237] ZenInv - Upgrade Service: [EnumModifier]
modifyEnumTables,
dbURL:jdbc:oracle:thin:@ora01a.chisholm.vic.edu.au :1522:dw
[12/8/05 15:00:01.239] ZenInv - Upgrade Service: [EnumModifier]
modifyEnumTables, dbType:1
[12/8/05 15:00:01.239] ZenInv - Upgrade Service: [EnumModifier]
modifyEnumTables, dbUser:MW_DBA
[12/8/05 15:00:01.239] ZenInv - Upgrade Service: [EnumModifier]
modifyEnumTables, dbPasswd:novell
[12/8/05 15:00:01.248] ZenInv - Upgrade Service: [EnumModifier] Product
Version: ZFD 4
[12/8/05 15:00:01.298] ZenInv - Upgrade Service: [EnumModifier]
checkConditions(), Executing check 'Statements':5
[12/8/05 15:00:01.298] ZenInv - Upgrade Service: [EnumModifier]
DatabaseEnumsModifier::checkResult(), query: insert into
cim.upgrademethod_en_US Values (13, 'Socket 423')
[12/8/05 15:00:01.311] ZenInv - Upgrade Service: [EnumModifier]
checkResult, errorcode:1
[12/8/05 15:00:01.311] ZenInv - Upgrade Service: [EnumModifier]
checkResult, Non-fatal error:1
[12/8/05 15:00:01.312] ZenInv - Upgrade Service: [EnumModifier]
DatabaseEnumsModifier::checkResult(), query: insert into
cim.upgrademethod_en_US Values (14, 'Socket A (Socket 462)')
[12/8/05 15:00:01.316] ZenInv - Upgrade Service: [EnumModifier]
checkResult, errorcode:1
[12/8/05 15:00:01.316] ZenInv - Upgrade Service: [EnumModifier]
checkResult, Non-fatal error:1
[12/8/05 15:00:01.317] ZenInv - Upgrade Service: [EnumModifier]
DatabaseEnumsModifier::checkResult(), query: insert into
cim.upgrademethod_en_US Values (15, 'Socket 478')
[12/8/05 15:00:01.321] ZenInv - Upgrade Service: [EnumModifier]
checkResult, errorcode:1
[12/8/05 15:00:01.322] ZenInv - Upgrade Service: [EnumModifier]
checkResult, Non-fatal error:1
[12/8/05 15:00:01.322] ZenInv - Upgrade Service: [EnumModifier] Da

ok putting inv into "ALL" debug mode, it told me it was running
init_sl_0.sql
I found this file contained in migrate.zip under the wminv\properties
directory.
So I extracted the migrate.zip file, edited init_sl_0.sql and removed
the alter tablespace lines. Why they're wanting to do alter tablespace
I have no idea - applications shouldn't expect to be able to do that...
it's up to the organisation and the DBA to manage the tablespaces, not
the application.
I then re-zipped all the files using Winzip and named the file
migrate.zip and placed it in the properties directory.
Now, when the upgrade runs I get a java exception when it tries to
unzip migrate.zip and the upgrade bombs.
I also tried just opening the migrate.zip file with Winzip and directly
editing the file from within Winzip, which does allow for this. However
it appears the files inside the archive are flagged read-only, so
Winzip can't rewrite the edited file back into the same folder location
within the archive.
Here's the java exception:
***12/21/05 16:24:40.789] ZenInv - Upgrade Service: Unzipping the file
migrate.zip
[12/21/05 16:24:40.827] ZenInv - Upgrade Service:
[12/21/05 16:24:40.827] ZenInv - Upgrade Service: Exception while
unzipping the migration zip file
java.lang.NullPointerException
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.MigUnzip.unZipFile(AlterProcedure.java:4557)
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.MigUnzip.unzip(AlterProcedure.java:4522)
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.AlterProcedure.unzipMigrateZipFile(AlterProcedu re.java:1983)
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.AlterProcedure.unzipMigrateZipFile(AlterProcedu re.java:1975)
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.UpgradeServiceController.aInitMigration(Upgrade ServiceController.java:218)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at
com.novell.zenworks.desktop.inventory.senderreceiv er.statemachine.StateMachine.execute(StateMachine. java:68)
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.UpgradeServiceController.init(UpgradeServiceCon troller.java:113)
at
com.novell.zenworks.desktop.inventory.upgradeServi ce.UpgradeServiceThread.run(UpgradeServiceThread.j ava:81)
[12/21/05 16:24:40.828] ZenInv - Upgrade Service: unzipMigrateZipFile()
failed in AlterProcedure
[12/21/05 16:24:40.829] ZenInv - Upgrade Service: in aLogError() method
[12/21/05 16:24:40.830] ZenInv - Upgrade Service: Upgrade database to
ZENworks 6.5 failed. Reinstall ZENworks 6.5 and start the inventory
server again
Ok.. what am I doing wrong ? :) It shouldn't be this hard....
cheers
Dave

Zen 4 to zen 6.5 migration and upgrade

Zen 4 on Nw 5.1 server
i have to migrate to a new server (nw 6.5) and upgrade to zen 6.5
we are using remote controle (via computer objects in edir) and
application launching
i don't have any pb with Netware migration and upgrade but some questions
about Zen :
what is the best way to do this Zfd upgrade ?

Felix,
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Help with my Zen Neeon. Can't upgrade firmwa

Anyone using the Zen Neeon here.. I wanna ask how do you guys upgrade the firmware for Creative players... When I try to upgrade the firmware using the file that creative gave, it says "Device detection failed! Please power off it to generate system file." Pls teach me how to flash the firmware..

It can vary a bit with different players, at least for the flash players. Some you just run the upgrade and connect, whereas with others you have to run a special recovery mode.

Zen Mozaic: Installation CD requires upgrade?!

Season Greetings!
I recently received a zen mozaic as a gift. However, when using the installation cd, I received the message,
"This product cannot be installed on versions of Windows older than Windows XP Service Pack 2. Please upgrade your operating system and try again."
Is there any possiblity of installing the zen mozaic without upgrading my windows?

I have the same problem. I'm running Windows XP Media Center Edition and have SP3 installed. No matter what I do I can't sem to install the Creative Centrale software. I will be returning this player to the store unless I can get the software working.
I'm running: Microsoft Windows Version 5. (Build 2600.xpsp.07030-537 :Service Pack 3, v.3244)

Zen V Plus won't upgrade firmw

When I tried to add a new playlist to my player via Napster, it told me to update my firmware. I went to the page, downloaded the info and tried to upgrade it. I keep getting an error message that states "Windows Media Player or some other software is interfering...please close and continue." I have closed everything and I am still getting this message - it's driving me crazy!!! This is just days after I discovered that my new Stone doesn't even work with Napster
!!! Anyone know of a fix?TIA!!?Al

I would be happy to, if you would be so kind as to explain how I find the info. I have NO idea how to do so. LOL?Thanks so much!!!!

PETITION - ZEN MICRO UPGRADE PROGRAM TO ZM PH

The Zen Micro has cause a lot of heartaches, disappointments and have left a lot of customers frustrated with the quality, stability and effecti'veness of Creative's customer service, yet, they are still pushing for the Fall/Winter to come out with the Zen Micro Photo:
http://www.engadget.com/entry/234000630054279
I petition that if Creative is going to come out with a newer version of the Zen Micro, that should allow customers and a chance to upgrade their Micro, to HOPEFULLY *fingers crossed* a more stable version of the Zen Micro with a possible small fee or difference.
The latest claims, which Im sure will be disproved by the Customer Testers of the Micros:
5hr battery life
8GB Harddri've
0 Colors
$250 US
SIGNEDMessage Edited by chadownight on 08-25-2005 05:28 PM

This idea doesn't make any sense to me, other than letting current Micro owners get something better for cheap, which is not the business that Creative is in. (When I say "better" I mean more features, not better quality.) What about owners of other Creative models? Should they get this upgrade? Should owners of the Zen Xtra and Touch get upgrades to the Sleek? Creative would have to hire an entire new department just to handle these upgrades.
If you had problems with your original Micro why didn't you take it up with Creative? They should have been able to do something to help you out with it. If you did take it up with Creative, you should be satisfied with the Micro you have by now. Creative told me last week (before I got my Sleek, when I was still considering the Micro) that all the hardware issues had been resolved; presumably this means all new Micros have corrected hardware. So if to resolve your complaint they sent you a new one, it would be the improved one, the Zen Micro 2.0, if you will.
I could see perhaps if Creative offered some nominal discount to owners of Zen Micro (non-photo) who wanted to send their old unit in for recycle; then the user could get, say, a $20 off the Micro Photo. Otherwise this isn't really a good marketing decision; it's just pandering to Zen Micro owners. If you want the Micro Photo, buy it. If you want to switch to another brand, do it.
Another two cent contribution.

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The Zen Sleek Photo was a later model and may have included the fixes that the update for the Zen Sleek had. It could be the Zen Sleek's firmware upgrade was just to catch up.
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Nomad Jukebox Zen Xtra 30GB mp3 player - Windows Vista

I no longer have the disc that came with my player and can't seem to find drivers to get my PC to recognize the player. Downloads seem to be for older operating systems maybe because the player is so old. When I try to downlod them I get errors. Not sure if I have the right drivers. Can anyone find them? Model # DAP-HDOO

I'm trying to find a way to make sure my Zen still works if I upgrade my OS to W7 (I've got the 60Gb version). You don't say which OS you are using, but I think it is relevant. Everyone seems to have a problem with Vista, and I've only found one place where they said they can get it to work with W7, using Compatibility Mode.
There is also a lot of stuff about a conflict with Windows Media Player v. I don't know if that was ever resolved, but people were advised to roll WMP back to v0.
Creative have pulled the plug on support for these machines, although you can still get the latest firmware from there. I'm reluctant to try it in case my machine crashes halfway through.
This is the text of the posting I found about W7. Good luck!
Creative Zen Xtra
Microsoft have certainly made the compatibility mode powerful in Windows 7!
I could only get basic use from my Zen Xtra in Vista, using Real Media Player
to play tracks from the Zen Xtra, but in Windows 7 it works flawlessly.
Basically the driver for the Zen Xtra is incompatible with Windows 7. However,
if you download the XP driver and right click the installation file and select
the Troubleshoot Compatibility heading and use the recommended settings to
install the driver, then install the Creative Mediascource 5 for Vista, then
the plugin for the Zen Xtra for Mediascource (both install without compatibility
mode), you will get a warning that the driver is incompatible but ignore this and
restart the computer. I then started Mediascource software, noticed the Zen
Xtra listed, clicked on 'Playlist', and it loaded, no problem! Playback, no
problems, transfer to player, no problems!
I am NOT using the 'Play 4 Sure' firmware update either!
Also for those with the Audigy 2 or 4 sound cards, Creative have issued a
beta driver for Windows 7, I am using this without the previous distortion
that the default Windows driver gives. Everything is cool! This was my main
reason for not replacing XP as my main OS.

Zen Xtra fails PlaysForSure Firmware update - Now it won't install a firmw

Zen Xtra 40 - Was upgrading from .30 firmware to 2.0.03 to support WMP and VistaFirmware Upgrade to Failed to Complete
Downloaded and ran PlaysForSure Firmware 2.0.03
It identified my Zen Xtra and started the upgrade, Zen Xtra rebooted and just sat there. 2 hours later I disconnected Zen Xtra and its in Recovery Menu. Reboot says Firmware Problem and goes to the recovery menu again.
If I plug it back into my system it says it found a 20mb 'Portable Device' MTP and lets me open the device but nothing is on the 20mb partition.
If I run PlaysForSure Firmware 2.0.03 again it says I must plug in the device, even though its definitely plugged in and recognized as an MTP device.
Seems like the PlaysForSure Firmware 2.0.03 isn't designed to identify the device after a partial upgrade? Tried older .30 Firmware install program, it can't identify the device either. Device shows up in Device Manager as Nomad Jukebox Zen Xtra using a Microsoft Driver.
I've installed the latest JB3MV2_PCWDRV_US_2_0_00.exe drivers and it does not help. Device still detects as a Nomad Jukebox Zen Xtra. If I uninstall Windows Media Player it won't install any drivers and won't accept the PCW Driver either.
Where can I get a firmware updater that will function when my Zen Xtra wants to be an MTP device?I tried another computer with WM9, just PCWDRV 2.0 drivers, and it will not detect and install the drivers when I plug the device in. Says it can't find suiteable drivers for this device.
Tried Cleanup, Reload OS, Reboot.
Boot v.4 and HW v0.0. Any ideas?

Wow after searching hundreds of documents on this forum I got my firmware updated
!!! I took my notebook, which I had recently upgraded from WMP9 to WMP after I could not get it to recognize and upgrade my Zen. I uninstalled WMPI uninstalled WMP RuntimeRebootedI went to Microsoft and get WMP0 specificallyInstalled it and closed itI ran the ZenXtraPS4Audible_PCFW_LB_2_0_03.exeOn the Zen I selected Reload OS, I click to have it reload OS, while it was doing that I plugged it into the notebook. The Firmware Tool Detected the Device again!!Current version 2.0.03Upgrade will be 2.0.03I click Upgrade!?It upgraded this time!!?The bummer is ALL MY MUSIC is wiped off my device. I didn't format it, but I guess the upgrade does it for you. Which means I just lost hundreds of dollars worth of songs since WMP doesn't have a license transfer and all my music was on the ZEN. So even though I have the files on my computer, they won't play because I don't have the license any longer.

Updated firmware of Creative Zen Nano P

Questions?. Why do i need to download new updated firmware every now and then?2. WHat is the disadvantages if i don't download new updated firmware every now and then?3. What is the difference of the updated firmwares found in creative download section and the DAPJukebox website?4. Which is has the best quality firmwares, the creative download section or the DAPJukebox website?thanks?

All software regardless how good the quality control will have bugs.
Firmware is just software that is stored in the hardware on your device. New firmware is often released by a company to fix bugs or possibly add functionality that could enhance the use of a device.
But it is also possible that a new firmware update might add a new bug or two. (a rare occurance)?Sometimes (unfortunatly) new firmware upgrades can end up removing a feature.
For example it appears creative was under some legal pressure to remove the radio recording feature from there devices. On the ZVM, it was removed in one firmware upgrade, then in a later one it was replaced. On the Zen Nano Plus it was removed in the latest firmware upgrade (which is actually a bit old in calendar terms right now), but they have not released a later version that adds the recording back in. So in the case o fthe Zen Nano Plus, an firmware upgrade could be considered a bad thing.
If you require and use the radio recording functionality, then upgrading to the latest version (to fix some minor bugs) could end up crippling some of the functionality of the device. Normally when new firmware is released, there are notes detailing changes in functionality, bugs fixed, and even bugs that still exist. By looking at the information you can determine if you want/need to upgrade to the latest firmware.
Since there is some inherent risk in upgrading a firmware, most people don't upgrade firmware unless they need the new functionality or are experiencing a bug of some kind on the device that the new firmware might possibly remedy.

Micro Zen Firmware probl

Ok, so I have seen a ton on this already, but I am having trouble making them work for me so I am starting a new one. Here goes...
I have a micro Zen mp3 player, worked fine for most of the time I had it. Then one day it said "firmware problem" and showed me four options. I took them in roughly this order: Clean up, then a formatting option, then reboot. Then I foolishly chose the horrible misnamed "reload firmware" option and promptly screwed myself up. My Micro zen was not plugged into my computer at the time so I could not reload the firmware. Then a day or so later, my computer died as I was awaiting a response from Creative. I got a new computer, and it runs vista. Now, I plug it into my USB port and the computer recognizes that a new device is plugged in, but no other program (Windows Media player, etc) recognizes that it is there.
So, thats the back story. What do I do now? Other than hit my mp3 player with a hammer or otherwise break something out of frustration....

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

Zen Xtra unable to create new or update playli

I am unable to create new play lists on my Zen Xtra. When I use the Zen itself, it looks like it creates the playlist but when I open it, the Zen screens draws a box and prints "error" in the box. Using Nomad explorer, it creates the list, I can add to it, delete from it, and it appears to work in every way but when I try to open it on the Zen, I get the little box and the word "error" in it. I tried taking an existing playlist, removing all the titles, add title to the playlist and I get the same eror message. I have run the clean up disk from the utilities menu on the Zen. I have also upgraded to the latest firmware version. Other than the error on the play list, the unit works perfectly.
Any suggestions?
Thanks
Randy

Does this player have an upgraded hard disk?
Either way, how many tracks are on the player?

Zen Micro V2 Firmware probl

Hello-
I've had the Zen Micro for a few days and I loved it, until I upgraded to the new firmware (2.002 - PlaysForSure functionality) which makes it auto sync w/ WMP 0. I was excited about the possibility so I went ahead and upgraded and I have had multiple problems with the new firmware release. I was wondering if anyone else had encountered these, or if they are bugs that need to be worked out.
First, after upgrading I synced with WMP 0 and certain songs would transfer to 00% then would hang and I would get an error message in WMP 0 saying: The I/O operation has been aborted because of either a thread exit or an application request. Error code: 800703E3. This never happened before. After removing the songs that would cause this problem, I no longer get this message, but the prob still must be attributed to some change that occurred with the upgrade since the faulty songs transferred perfectly before upgrading.
Second, and more importantly, is the fact that songs are not being filed correctly on the Micro since the new firmware has been installed. All songs that do not contain information in the "Album" field of the ID tag are unaccessible now. If you select "Artist" in the Micro, the only songs available are those that are categorized by album. With the prior firmware, songs not tagged w/ info in the album field would automatically go in a section called <Unknown>. Now, they are not accessible at all. If I have an artist w/ one song on the Micro and the song doesn't have info in the album field on the ID tag, the artist is available but after selecting it I come to a blank screen on the Micro. I have also attributed this to the new firmware b/c I've reinstalled the older one and the filing system is back to normal and is fully functional.
If anyone has encountered these probs or come up w/ solutions let me know. I'd love to be able to utilize the auto sync features of WMP 0 but for now I'll manually sync and keep things in order on the Micro's side of things w/ the older firmware version. Thanks for any help/input.
Take care,
Craig

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

Zen 7.0.0.0 upgrade

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