Zen 8GB player is constantly losing connectivity with my laptop

Hi, I've a new Zen MP3 player but whenever I connect it to my laptop it constantly drops in and out - I get the windows ding dong and the box asking what I want to do with this device, I click "take no action" and a few seconds later it drops out again. I've tried all the USB ports, various different cables and all the recovery instructions on this site to no avail.
If I try and rip CDs using Zen explorer I constantly get "your ZEN player is disconnected, please connect your ZEN" at the top of the window.
I'm running on an IBM/Lenovo T6 thinkpad, Windows XP professional SP2
Clearly something is knocking out the USB connection continuously, any ideas ?
Thanks

I have had the same problem for over a year now, and it crops up here every so often. So far there is no simple solution to it. You can try different USB ports, different cables...doesn't usually make much difference. Oddly enough, different computers often do make a difference, but you can't change your PC to suit a Zen.
In my case the connect/disconnect will calm down and go away usually within an hour...so it's a nuisance, but I can li've with it. If you can find a solution to this problem, I'll be immensely grateful. So far, I remain frustrated.

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