Zen Don't start

In first place sorry for my bad english, i buy one creative zen 4gb in octuber of 2008 and this player make me love him but now (2009-07) after my player stay more our less one month in one drawer of my bedroom he dont start "he said: Recriando(pt-br) rebuild our restart in english". I enter in recover mode and clean-up, format all, i try instal the lasted firmware but setup said "Firmware upgrade failed" and dont instal and Now my friends what do i do?

Could you check whether your PC detect your ZEN micro?
If it detects then you can try the driver and firmware from the web link below:
http://sg.creative.com/support/downl...ype=0&x=35&y=2
Remember to perform clean up st in recovery mode before upgrade the firmware.

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