Zen Extra 60GB - errors and questi

I recently purchased the Zen Jukebox Extra after running out of room on my iRi'ver 20GB. I loved the iRi'ver, but needed more storage. I notcied that on several ocassions after not using the Zen for a few days, I would power it up and it would go to the "rebuilding music library screen". After that, much of the music I had loaded onto the player wasn't showing up. I re-transferred the music, the songs showed up, but there was much less hard disc space than there should have been. I finally did a reset, and in some cases there were three copies of songs. I went through and manually deleted the duplicates through the organizer, but the player still ocassionally goes through the ""rebuilding" stage when I power it up.
My other concern is, can I use any other software to create playlists? I loved being able to create a playlist in WinAmp for the iRi'ver, but I don't seem to be able to do it with the Zen. I want to be able to add songs to the playlist, randomize them and then save it. I don't see any way to do this witth thye Zen. I have to manually move the songs around. If I can't solve these concerns, I will probably sell the Zen, bite the bullet and buy an iPod 60. Thanks in advance for any ti
ps.

tried the realplayer today and worked great. you can make a smart playlist transfer it then change the playlist on the pc and retransfer it.

Similar Messages

  • Zen Extra "Unknown error, attempt unsuccessf

    I'm getting script errors when i try to contact tech support so Im hoping someone in the forum can help.
    I have been transfering files to my Nomad Zen extra via Nomad Explorer for some time now without any problems. However, ever since I defragmented and cleaned my hard dri've, everytime I try to cut and paste my files to the Nomad, it says an unknown error has occurred and the attempt is unsuccessful. I have tried uninstalling the driver and explorer several times, ran for viruses, and reset my settings and nothing seems to work. Does anyone have any idea as to why this happened?

    Tried a disk cleanup? To run a Disk Cleanup you need to access the Rescue Mode. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

  • Zen Xtra 60GB error c

    I have problem with creative zen xtra 60GB. i cannot copy music and data from and to player. i try everything what i could. I try clean up, reload os, update even format all. Nothing helped i still cannot copy. Please help me

    Has this ever worked on this PC?
    Have you updated to the latest drivers, firmware and software from Nomadworld.com downloads?

  • My Nomad Jukebox Zen Extra 60GB is not working anymore !

    Hi,
    I have this Mp3 player since laste april and it stopped working 2 days ago.
    When I turn it on it says "rescue mode v.3 boot v.2, HW v0.0.
    - clean up
    2- format all
    3-reload OS
    4-reboot "
    Unfortunately I cannot do anything , evrything is stuck.
    Did that happen to one of you already ? And Do you know what to do ?
    Please Help me!!!!!

    You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
    If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

  • My Creative Jukebox Zen Extra is broken and needs to be fi

    It has the infamous headphone jack problem and the scroll wheel does not work properly.
    Now I cannot fix this problem myself. The only people who can are Creative Labs. My product is out of warranty. That means I have to pay them money to do so.
    What I need to know is this: how much is it going to cost me to get it fixed, how long is it going to take and where do I send it to The address is in Dublin but I believe I need something called an RMA before I send it. How do I get this?
    People on this site suggested I send an email to European Customer Support. The only link I could find was to the email service for products under warranty. I sent them an email and they didn't answer, presumably because my product is no longer under warranty.
    So can someone please take the time to answer my questions. I would be very grateful as I do not want to continue going round in circles with this.

    Richard,
    When did you e-mail Customer Support, and which address did you use? Or did you use the form on the website?
    Did you use the same e-mail address as the one in your profile? If you got an auto response back, then your e-mail will be in the queue and will get a reply. If you didn't get the auto response, double-check your spam filter in case the reply is there, otherwise it's possible your e-mail didn't arri've with us (you should always receive the auto-response).
    CatMessage Edited by Catherina-CL on 04-26-2005 02:44 PM

  • Creative Zen Extra stuck in Res

    I accidentally took my Creative Zen Extra through customs, and so now its stuck in Rescue Mode. Whenever I try the 'clean up' option, nothing happens. The other 3 options 'format all' 'reload OS' and Reboot do nothing. On the format all and reload OS it says harddisk problem. What can I do to save my player?

    out of nowhere, i tried to turn it on. I took out the battery, and the cover was off. I replaced both, plugged it into the wall...and it turned on like normal, and has continued to function as it should...i have no idea how it happened. All my music was still there as well. It sync'd with my cpu fine also

  • Playback error after song plays on Zen Extra 4

    I have two Zen Extra 40gb models. Just updated the firmware to the latest version. BIG MISTAKE - now each player flashes a playback error message window after each song is played. It will go on to the next song fine, but the message is annoying.
    Creative tech support gave no workable answer. I'm very disappointed. I guess I should have left well enough alone.
    Tech support suggested reformat and reload, but I didn't have the problem on either player before firmware update - that should tell creative they have a firmware issue. It's not my MP3 files at fault. They play fine in three different pc's in my home.
    Anyone have experienced this same issue, and what was the fix?
    Thanks

    I actually think I figured it out. It plays normally if the songs are in the selected music tab. I want to play them in the media library though. But the thing is, I somehow had the option to change the play mode when I was in the Artist list. I don't know how. I'm going to research it more. If anyone knows how to help us please let us know!

  • Zen V not recognized and unknown error transf

    Hello,
    This is my third Zen during the past two years, and none of them seem to work for at least one week. I bought a Zen V 4GB and have had it for two days and it is already not functioning correctly. I noticed that my songs would be transferred, but everytime I tried to transfer pictures, they just wouldn't. The reason it would give was "unknown error". I decided to download every update I could find for the Zen V (firmware, media source, etc), but the updates wouldn't finish installing correctly (the Zen would freeze after reboot, etc). I had to format the Zen and then install everything all over again, after that, the updates managed to install correctly. Afterwards, I successfully transferred pictures. I turned off the Zen, and when I later tried to transfer music, the unknown error message would appear again, and also other error messages such as "insufficient disk space", which was impossible because I had only transferred 68 pictures. I formated the Zen V once again, and gave it a "reload firmware". I managed to transfer some pictures and music afterwards, but, as soon as I disconnected the player, and connected it again to transfer more stuff, the error messages appeared again. As my patience was wearing thinner by the second, I disconnected the player, and connected it again. Now, the computer doesn't recognize it at all. The Zen V appears to be docked, though it sometimes appear as if it were charging and sometimes it doesn't, but still the computer doesn't recognize it. It says that the player isn't connected. I did notice that on my taskbar, the icon of "Safely Remove Hardware" began to appear. I double clicked it, thinking that the computer was recognizing the?player as a mass storage device, but there were no devices or components displayed on the window.
    I really don't know what to do anymore, and I'm tired of having to format it, just so that it'll work correctly once. I don't know if I'm not doing something right, or whatever it is. I just feel very dissapointed. These problems were very similar to?the ones my other Zens (I had?a Zen Micro and Zen MicroPhoto before). Creative just keeps coming up with great innovati've products, but the same problems appear in?every one of them, what's up with that?I really need help with this... Any suggestions? Thank you.

    I am having the same problems!
    !!! Now my Zen will not turn on. How is a 2 child supposed to use this if her mom can't? I am not the only one experiences problems, my daughters friend also got one and her dad took it back to the store 2 times before he got one that actually worked. I have called customer service and after spending over an hour on the long distance phone call they were unable to help me and I eventually figured it out myself only to have it tell me the device was not connected IN THE MIDDLE OF DOWNLOADING!!
    !!! This

  • 60GB iPod and Error 1418

    A week or so ago, I was updating my iPod when I was told there was a writing error, and the update stopped. Since then, my iPod has not worked. I've tried to reset and restore it to no avail - when I try to restore it (at which point iTunes states that the player is corrupted and must be restored,) it begins but then pauses and stops, quoting error 1418. I've downloaded iTunes 7 to use the most recent software to no avail, and when I check the iPod diagnostic, it states that it failed to connect to the iPod (in spite of the fact that it can detect it enough to begin a restore).
    I have tried to uninstall and reinstall iTunes, but that similarly has had no effect. I have several times now left it untouched for several days to fully discharge, only to find that when I plug it into the mains I get the "folder" error icon, and there is no charging icon afterwards. When I connect it to the computer, it has the disk mode style "do not disconnect" instead of its normal font and style. The battery was replaced two or three months ago by an authorised Apple Service agent, and has worked perfectly until this.
    I have also followed any advice I could find on the message boards (including the oft-referred Ebon Cairn's post for the fifth generation iPod), but find myself stuck. If anyone can help shed some light on this, I would very much appreciate it.

    Thank you for the speedy response. I tried to format the player - while capacity came up as 55.8GB. there was no information under the dropdowns for "file system", "Allocation Unit Size" or "Volume Label". I pressed start, only for nothing to happen - after several minutes I closed the box, and I am then told that the drive cannot be formatted (this however could be down to my computer being a many-years old piece of crap).
    Beyond trying to format it on another computer, is there anything else you could suggest, or would you think I have a dead iPod on my hands?

  • Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

    Thanks. I keep getting directed to that knowledge base page, but it is not addressing my problem. My computer immediately tells me that the device has "malfunctioned" and the computer does not recognize it. I only have the usb cord that came with the zen, so I don't have another one to try. I love my zen and have staunchly defended it over the years vs. an i-pod. However, this is my 2nd onI've had my Nomad Jukebox Zen Xtra 60GB for over 5+ years. It has worked great, with minimal problems. I had a firmware update issue quite a while back. I'm not sure how to resolve this problem. Here is the situation:
    Nomad Jukebox Zen Xtra 60GB is fully charged and ready to use.
    I tried loading a set playlist but it won't load. So I tried another, and it doesn't load. Not sure what to do, I go to the menu. This time I choose an artist/band. The music loads, but it doesn't play. I try again, then it starts to play. So I load a few other artists that way. It seems like I had a issue to work out later. Being away from my computer that was going to have to wait. After some time the Nomad Jukebox Zen Xtra 60GB started to start N stop diferent songs. A few times it froze while playing a song. Then would unfreeze to play another, then suddenly start playing the previous one. After about 0-5 minutes of this I decided I had enough. So I planned to empty the playlist, and turn it off. It took me atleast three attempts to empty the playlist and turn it off.
    Are these problems fixable What are they hardware or software
    Would an OS or firmware update fix these problems Is my Nomad Jukebox Zen Xtra 60GB hard dri've going Can I get a replacement Or do I need to buy a new player
    Please help me get my player working. I really like this model, I'd hate to have to replace it.
    in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
    [/B]

    Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

  • All of a sudden my iDVD player doesn't want to burn 2-part movies or series. It says there is an error and says I have a blank dvd in the drive. What to do?

    My idvd has stopped burning when it involves a 2-part movie or series. It starts alright but then stops and gives and error, not a code just says there was an error and the little box comes up that says I inserted a blank dvd and asks what I want to do. I need help with this and would really appreciate someone's experience.

    Then I guess that the free space on Your Start-Up (Mac OS) Hard Disk is less than 5Gb or worse - I never go under 25Gb when doing a DVD.
    To make a DiskImage
    • Start a new iDVD project (as there is an iDVD bug luring in old projects (closed one time))
    • Arrange all material: Movies, SlideShows and extras etc
    • Go up to File Menu - and down to Save as a DiskImage
    (You need a minimum of 25Gb to let this work OK)
    • Then close iDVD
    • Double click on the .img file You just created on DeskTop
    • Start DVD-player tool (If it doesn't jump up in action by it self)
    • See that all plays as You want it to do
    • Close DVD-Player tool
    • Open Disk Util tool (Application folder / Tool folder)
    • Now to the left - select the .img file
    • Go up and click on BURN
    • When asked to do so - Insert a new DVD
    • NOW SELECT TO SET DOWN BURN SPEED TO x4 or x1 (as this gives a significantly better result)
    I Use
    • Verbatim
    • DVD-R
    And get a very good result
    OK mishmumken - I never figured out WHY I'm such a BLAB ! - You concentrated this to 100% Valu - GREAT
    Yours Bengt W

  • My lap top wont import pictures from auto play. it keeps saying there is a file error and a device connected to the computer isnt working properly. i have tried going into the internal storage to copy and paste the pictures but this wont work either.

    my pictures from my i phone 4s wont import from auto play. a message keeps coming up saying there is an error and a device is not working properly. also i have tried going into the internal storage to copy and paste them but that wont work either. the page either stops responding or the picture simply dont copy. does any1 have any idea why this is happening. it has never happened before and only seems to be happening since i started using i cloud storage instead of synching my phone with the lap top.

    I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
    Today I discovered a new treasure of doggie poop in Lion. No Save As......
    I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
    So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in  mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
    are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
    I am starting to believe that Apple is Satan.

  • Zen Extra "USB Device Not Recognized" ??? HEL

    Hi all,
    I had a MPIO 20 gb MP3 player wich was stolen. No biggy, I took advantage of it and upgraded to a Nomad Jukebox Zen Extra 30gb. It look and feel nice and the navigation seems really easy. Where it gets more difficult is the "simple" pluging in!!! No matter wich USB port I use on my PC, I always get the "USB Device Not Recognized" message. Front port, motherboard port nor soundcard port (Audigy2) dont work.
    Any advice, I really need help here!
    Thx for your time,
    Jacq
    Montreal, Canada.

    I just bought a Zen Micro and had the same problem, the issue is with the USB cable. I had an extra cable from my digital camera and using it, the Zen Micro was recognized immediately. I've seen the issue posted here by other people too. You could try to return the player and chance getting another one with the same problem. If I didn't have a spare one, I would have just picked up a new one up at Radio Shack or Best Buy...
    Message Edited by rwilkins08 on 2-24-2004 0:07 AM

  • Zen Extra 30

    Hello I have just updated my Zen Extra 30GB unit to the latest firmware 2.0.03.
    I have also updated to Media Source 5.0.38 twice and still notice the following.
    )?? When I attach my player to my pc via usb, it is very slow to recognise the player, it takes approximately 2 minutes before the files are listed to screen.
    2)?? When I search my music library the results are almost instant, not so when I search my mp3 player it can take 5 minuets or more and this is only using about 6GB of the 30GB available.
    3)?? Also I have noticed that when selecting my mp3 player in the sources pane Genre, Artist & Album panes are no longer available, but are when viewing my music library.
    I also have a second Creative unit, a Zen NX 30GB and I don?t have any of the above problems with this unit. Strange?
    Using Windows XP Pro with all updates installed. Windows Media Player installed and rolled back to version 0 to enable creative firmware update.
    Any pointers would be greatly appreciated.
    Thanks
    Pat D.

    What you are expierencing are the results of the PlayforSure firmware in your Zen Xtra. Its just sucks, I wish had not upgraded. The only way to make your computer sync faster with the Zen Xtra is to place your music in folders. For example group your music by Album, Genere, or Artist. This will lesson the amout of items it must load at startup and in windows.Also...make sure?you are using USB 2.0 controllers?in your computer, it sounds like you may be?using .. Or is 5 min loading 6 GB an exageration?At any rate. The PlayforSure firmware is alot?slower than the plain firmware, and you will loose some functionality with Media Source.Message Edited by TimT on 0-6-200708:54 AM

  • Zen Extra: How can I copy albums back to my hdd in the right ord

    I have a Zen Extra 60 G. Trying to copy albums back to the hd of my computer the songs are always in alphabetical order. Is there a way to copy them in the right order as they are on the original CD?Thank you very much.Rainer

    Welcome to the Apple Discussions.
    Select the pic in the iPhoto Window and go File -> Export and set the Kind to Original.
    Iphoto does not convert the files to JPEG. Your RAW is protected. What happens is that iPhoto makes a JPEG preview of the file. IF you drag from the iPhoto Window or export with the Kind: Current you get that Preview. Exporting as Original will get the RAW.
    Regards
    TD

Maybe you are looking for