Zen Extra Firmware prob

I have displayed on my player "Firmware problem" can anyone help me so i will not lose all my music. Please ?

As per the?BEFORE you post, READ THIS FIRST (FAQ) post read here in the Zen FAQ at Nomadness.net.

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Jukebox zen extra reboot prob

My 40 gB Jukebox Zen Extra reboots fairly frequently, no matter how gently I handle it. The simple act of putting it into my pocket can cause it to reboot. I see no reference to this problem in the FAQ. Has anyone else had this problem? I've only had the player since February of this year.

I contacted Creative's support people via e-mail. They suggested that it was a firmware problem. I uninstalled the original firmware and downloaded and installed the updated version from their website, per their recommendation.
Took the player out with me this morning, and it still seems to have the same problem. Recommendations would be welcomed.

Zen Extra harddisk prob

My Zen Extra will only go into rescue mode when turned on. If I then proceed to try a "Format All" or a "Reload OS" it says I have a harddisk problem. I have tried to "Clean Up" but it doesnt do anything, it just sits there in recovery mode. I have tried to reload my firmware, but with no result, as it takes longer than the life of the battery to load (it sits there with one bar filled, and doesnt change for hours) and It refuses to let me try it while plugged into the charger.
What should I do?

alright i just tried the newest version of the firmware for the umpteenth time and SURPRISE! it works. i dont have to reinstall it everytime the silly thing fails a transfer, but it still fails transfers after a few files. any ideas?

Updated Zen Extra Firmware Now It Doesn't Work The S

I recently updated to the latest PlayForSure firmware on my 30 GB Zen Extra so that it would work with Vista. I mainly use it to listen to audio books. It used to be that when I would start the player it would remember where I was in the track I was listening to and it would start from there. Now it starts at the beginning of the track. These tracks can be several hours long and it's a PITA to have to scroll through and find the point I was at in the book. Am I setting something incorrectly, or is this something that Creative needs to address?

Theres a few other changes with the plays for sure firmware..
previously if you slected a track from the music library and hit 'play now' while there were some trascks playing form the slected music list, the slected music list would clear, and the play now track would start playing.
Now when you slect play now it drops the track at the bottom of the selected music list and keeps al the other tracks as they are.
Idle shutdown/sleep
previously the Zen would go into a hibernation mode, and after 24 hours it would completly shutdown.
If you switched it on within 24 hours of it last being used it would start instantly and you would only see the creative/EAX ( or custom ) start screen after 24 hours of non use.
now theres no hibernation mode and the player takes longer to start, however long term battery life should be better like this.
any other changes?

Creative Zen 20GB Firmware prob

I li've in Ireland and I have the original Creative zen but there doesn't seem to be any firmware for it available on the Nomad website; as I have to get some new firmware. Is there anywhere I can get it or can I upload Zen Micro firmware? If so, what versions? Your help is much appreciated.

well just go to creative.com, then go to support, then go to downloads. then zen touch then. then download the new firmware, well i mean old.
and reinstall

Nomad Jukebox Zen Xtra firmware prob

I tried to upgrade the firmware and now my Xtra is in Rescue Mode.
None of the updates that I downloaded from the website area all telling me that no device is detected.
But my computer recognizes my Xtra.
I tried downloading everything again but that didn't work.
Now my wife bought a Zen V with all different programs, but I don't know if that makes a difference.
What exactly am I doing wrong?

if the above solution doesn't work, i had a similar problem on the same model. if i remember, i just did different combinations of reboots, formatting, and firmware upgrades. it sounds unscientific, but i eventually got the computer to recognize the player and it worked until it got stolen (sad story). i know this isn't great advice, but in short: don't give up on it too easily. those things are surprisingly resiliant.

Zen v firmware prob

hi. i have creative zen v (not plus) player: S/No C6PF922634M05806L, DAP-FL0036, made in china.
firmware: v. .07.0.
after firmware upgrade to v. ..0 from official creative site www.creative.com
functionality of all control buttons has changed.
for example play button locks player instead of playing track...
does anybody have the same problem? and maybe knows how fix it's
thanx.

Although my Zen is manufactured in China also, let me tell you a story.
Something like that happened to me with an iPod Nano (I know it's not a Creative player, but read on) when I tried to update its firmware. I bought it from eBay ... and since you have to "register" iPods with Apple before you can d/l upgrades, I typed in my serial number ... only to be told that it was not an authentic iPod. I had always thought it was odd that the menu on my Nano looked different than the photos on Apple's site, but thought it would change after the upgrade. I have an acquaintance who bought a bunch of PC memory boards in China and sells them on eBay ... as the real thing ... but they're really imitation rip-offs ... but the outside looks exactly like the real thing ... including somewhat legit looking serial numbers. There's a city in China where you can buy these clones of almost everything electronic.
Did you buy your zen from a store ... or from eBay? I'm not saying that you have one of these "fake" copies, but the way yours is acting ... well... Of course, I don't know how you determine if it's a REAL or FAKE zen since Creative doesn't force us to register our players.

Zen Stone : firmware prob

Hello,
Since a week, my Zen Stone refuse to powerup. After many tries (reseting, trying to replug it on the pc, ...) unsuccessfulls, I try to flash it with the ZENStone_PCFW_US__05_0 firmware.
The firwarme program display : Current Firmware Version "0.00.00" (?), Upgrade Firmware Version ".05.0"
But when I want to flash, I've got an error message "Semaphore Timeout".
Then, the zen stone is detected as stmp3500...
I try to update the firmware from another PC and I still have the same problem.
Does anybody can help me ?
Thanks

Yes, Windows XP French with SP2

Creative Zen Micro Firmware Prob

So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
Is there any way to fix it's Or is it totaly gone?
Thanks in advance.

Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
re-start windows
Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
This only works with XP
If the above doesnt work:
Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
see hereMessage Edited by Rich_T on 06-2-20070:23 AM

Creative Zen Touch firmware prob

I know this is an old obsolete player but it has worked fine for me until now. I just got a new computer and to use this with it I needed to update to the plays for sure firmware. Knowing I could not do this on the vista computer I decided to do it on the XP laptop and backed up all of my music before beginning. Well the update hung and left my zen touch in recovery mode. Is there any solution to this or am I stuck having to buy a new mp3 player?
Any help would be appreciated while I wait for a response from Creative Labs.
TIA Claudia

What O.S. is on the other computer? I don't know about the licenses you should be able to back those up thru media player and store it . To rollback media player I first need to know is that computer Xp or Vista ? If it is Vista you can't roll it back . It would have to be an Xp machine for that. ? http://forums.creative.com/creativel...hread.id=66060 ? These are the instructions to rollback media player to wmp0 don't forget to uninstall the wmp runtimeMessage Edited by coachop94 on 08-30-2008 07:25 PM

HILFE......Creative Zen Xtra Firmware Prob

Hallo, leider kann ich nicht englisch, aber meine Hoffnung ist, dass hier jemand deutsch versteht und ich hier Hilfe bekomme. Ich habe mir einen MP3 Player gekauft. Und zwar einen
Creative Zen Xtra 30 GB.
Da ich dachte, dass der Player mit neuer Firmware noch besser funktionieren w rde, habe ich versucht die Firmware 2.0.3.0 zu installieren.
Aber w hrend dem Installieren gab es einen Stromausfall und jetzt geht gar nichts mehr. Jetzt meldet der Player immer: Firmware Problem.
Wenn ich auf Arbeitsplatz gehe, ist der Player aufgef hrt. Aber wenn ich die neue Firmware laden will, erscheint immer: Player nicht angeschlossen.
Ich habe es mit Media Player 9 und 0 und probiert, mit dem gleichen Resultat.
Auf dem Arbeitsplatz erscheint der Player als Nomad Jukebox Zen Xtra. Wenn ich ihn dann durch Doppelklick ffne, erscheint Storage Media und darunter steht 20.0 MB frei von 20.0 MB.
Ich bin eine Hausfrau und habe nicht besonders viel Ahnung von all diesen Dingen. Ich m chte nur, dass mein Player wieder funktioniert und ich meine Musik und meine H rb cher wieder h ren kann.
Bitte, bitte, kann mir jemand helfen
F r eure Hilfe jetzt schon ein grosses DANKE.
Gruss Annemarie
Message Edited by Annemarie on -2-200702:49 PM

German to english translation using babel fish translation
Deutsch-Englisches bersetzung Verwenden bersetzung babel fish
unfortunately I know hello not English, but my hope is that someone understands here German and I get assistance here. I bought a MP3 Player. A Creative Zen Xtra 30 GB. Since I thought that the Player with new firmware would work still better, had I tries the firmware 2.0.3.0 to install. But during installing there was a power failure and goes now nothing at all more. Now the Player always announces: Firmware problem. If I go on job, the Player is specified. But if I the new firmware to load wants, always appears: Player not attached. I tried it with Media Player 9 and 0 and , with the same result. On the job the Player appears as Nomad Jukebox Zen Xtra. If I it then through doubleclick open, STORAGE appears Media and among them 20,0 MT stand freely from 20.0 MT. I am a housewife and have not particularly much notion of all these things. I would like only the fact that my Player again functioned and I mean music and again can hear my hearing books. Please, please, someone can help me For your assistance now already a large THANKS.
the firmware update only works using Windows XP.
Go to the control panel, then add remove programmes
remove windows media player , then re-start your computer
remove windows media player runtim and re-start your computper
remove all creative software from your computer, and re start your computer
Translation bersetzung
die Arbeiten des Mikroprogrammaufstellungupdates nur mit Windows.xp.
Gehen Sie zur Steuerverkleidung, f gen Sie dann entfernen Programme entfernen Fenstermittelspieler , wiederbeginnen dann Ihren Computer entfernen Fenstermittelspieler runtim und wiederbeginnen Ihr computper entfernen alle kreati've Software von Ihrem Computer hinzu, und Re stellen Ihren Computer an
downloaden Sie die playsforsure Software von der creative Web site, und bringen Sie es an
versuchen Sie das Mikroprogrammaufstellungupdate noch einmal
Aufmerksamkeit! Sobald Sie das Mikroprogrammaufstellungupdate (2.0.3) beginnen, das alles aus Ihrem Spieler gel scht wird, wenn Sie havent eine Kopie auf Ihrem Computer erhielten, sollten Sie versuchen und fr here Mikroprogrammaufstellungversion, die mit beginnt. wenn dieses doesnt owkr dann Sie verwenden mu , verbessern die 2.0.3.0 Mikroprogrammaufstellung als oben.
Hoope I verstehen Sie dieses, wie es auf dem Internet bersetzt wurde http://babelfish.altavista.digital.com/tr

Zen micro firmware prob

i have a problem! every time i connect my micro to USB it freezes !it used to connect no problem in recovery mode so i decided to do a firmware upgrade and still had the same problem!but now its even worse it wont even connect in recovery mode! as soon as i connect the cable it freezes!?can any one help!

Is it a micro photo?Same thing is happeninghere. I've reloaded firmware .3.0, and it worked fine for about an hour, and then started again. It is playing fine, but it won't?stay connected to Napster or Rhapsody. What's the solution?Also, does using USB . make a difference in this situation?

Zen NX - firmware prob

I got "low battery" while I was uploading some new songs.
Now I can't listen or anything. It just says "firmware problem" on the screen and nothing I do help.
I've tried reset the player several times.
I've tried to upgrade the firmware.
I've tried to reinstall the firmware.
Nothing hel
ps.
What shall I do?

Now my battery is low and i plugged the player into my adapter and it keeps turning onn and going to the EAX screen and shutting down. I cant even access my rescue mode to format it. At this point, am i pretty much stuck?
Edit: Is there any way i can get another warranty so that i can contact Creative Support?Message Edited by Datte on 0-4-2005 07:45 AM

Zen Extra to pc connection prob

I've been using my zen extra for a while until suddenly when I connected it to my pc it wasn't recognized. My pc made this sound that means that the connection didn't work or something like that. The Nomad explorer in "my computer" also said that it was not connected. I tried downloading a new driver (non of them worked) and re-installing the stuff that was on the disc it came with. That obviously didn't work either. I was then told by a friend to do the clean disk thing, which didn't do anything. I don't know what is going on so some help would be greatly appreciated.

I also have problems with my ZEn 8GB. I believe the software is not up to par and the stuff from Creative is not very well done.
Within a few minutes with my IPOD Nano, I was off and rochin' with firmware AND software updates - no flippin' issues like I have had with this ZEN 8GB.
To bad it is a present for my son
!!! Might be buying him an Apple product as well so I don't spend precious time figuring out how to get around the Creative software and firmware issues!!
Good luck to you!

Nomad Zen extra jukebox Firmware upgrade for Naps

I am sure that this has been posted before however, I am very keen to find out when this upgrade is available for my 30G jokebox?
Cheers!
Steve

This is the long-awaited Zen Xtra firmware upgrade; all current discussion about it is in the sticky at the top of this forum. (Per their policy, the moderators will eventually lock this thread in favor of the sticky.)
SSR, the top poster on this board (and an expert on Creative players), has an email list on his own website for new Creative player downloads: http://www.stainlesssteelrat.net/njb.htm . Though it's not specific to any one player, you can be sure the Zen Xtra firmware upgrade for MTP/Janus (the technology behind Napster To Go) will be announced there when it's available. (And it works, too: I just got word of the new Audible firmware for my Zen Micro thru that list.)Message Edited by RBBrittain on 09-8-2005 04:07 PM

Zen Extra Firmware prob

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