Zen Micro 5g Won't get past Start Up Screen--He

After searching other messages, I've seen a lot of people with this same problem--player will turn on but will not load past "Creative" screen. Yet most people have been able to atleast get to the Recovery screen.
I have not been able to load into Recovery, so I can't clean up, reboot, format, or even update my firmware at all. It's only 2+ months old, so I'm within my warranty, and I suppose most people are going to tell me to send it back. But this problem really bothers me and I'm questioning whether I should even take a chance on another one, seeing as how this problem seems at the very least mildly common. What are my options at this point? Anyone have any other suggestions for trying to recover the Micro I have right now?

I found a solution to the hanging on the creative logo screen. I saw numerous posts saying that all you could do is send it back to the company, then I found this one:
Hi All,
My zen has been down for the last week, hangs up on creative screen. I took the battery out and was able to get to the recovery mode but "disc scan" would not do anything(in limbo) and "reboot "met with the same result, nothing. If you want to talk to anyone at creative and are past your 6 month warranty window you have to pay $20 for the phone call. Well I decided to take matters into my own hands and spent yesterday morning researching old threads about this problem. I kept finding an uncommon fix. When you hold your power button on and replace you battery and the recovery screen starts up you wrap on the back with your knuckle, in my case I hit my zen face down sharply on my dresser. To my amazement the "Doobie Brothers" started playing and I have'nt had any problems yet. Evidently these systems have a hard dri've that hangs up. It may not work for you but it cured my glitch.
Steve C.
It worked for me, but only after four or fi've tries. Good Luck!<IMG height=6 src="http://forums.americas.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>

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Zen Micro 5g Won't get past Start Up Screen--He

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