Zen Micro, can't start

my Zen Micro used to work at its full potential. but when i was playing a song i accidentally pressed "Copy From Album" (something like that). then my Zen Micro froze and was not able to use it ever since. I can turn on my Zen Micro, but it just goes to the screen that says "CREATIVE." i tried the Recovery Mode, and still no luck! it keeps freezing and never wants to start up!
if anyone can help, it well be greatly appreciated
thnx!

Similar problems were discussed here often. If recovery does not work, only help is to contact Creative customer service and act according to their reply. Usually they ask to send player back to them for replacement.
I had similar problem. After 3 days my player hanged and nothing helped. I was disappointed too, but since I was sent the new player, I feel much better Sending replacement took about week (from Ireland to Slovakia).
So the new one works well (already 3 weeks) and is fully loaded. Sometimes it gives me hard time when I'm switching it on and creative logo appears instead of splash screen, but it's never hanged. So slowly I relax.

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Zen micro freez at start

Hi!
My zen micro can not start anymore. It freez at the Creative screen and the harddri've makes "klick" sounds. I can start the recovery Mode but Clean Up and Format All also freez with the HD making click sounds. This all started when I was deleting files and the deleting progess freezed and I could not turn the zen micro off. So I put the battery out and after that the zen micro didnt start anymore.
What can I do?
Thank you.

If the recovery mode options you've mentioned hang or freeze then the player is most likly faulty. Some people have mentioned that some other micro dri've players sometimes get jammed. The remedy they seem to mention is giving the player a slap on the back of the player to un-stick the head, This is something that you do at your own risk and could well void the warrenty.
For a replacement/return you can contact customer supportMessage Edited by fdreinthea on 02-03-2005 06:07 PM

Zen micro can not be operate if it is connected to Travel Dock for Zen

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hey Jason thx for reply well it's weird like I said but whenever I downloaded the firmware ver. 2..0 or something the newest one it just said that the Player/USB was not hooked up to the computer when it actually was and it doesn't play any music it goes straight to restore mode. tell me if you need to know a little bit more thx

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Hi all,
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Have you followed the installation instructions?
Step :Insert the battery
Step 2:Set up the software
Turn on your computer.
You must log in as an administrator in Windows ? before you can set up the
software.For more information,refer to your operating system?s online
Help.
2 Insert the Installation and Applications CD into your CD-ROM/DVD-ROM
dri've.
Your CD should start automatically. If it does not,follow the steps below:
i.Double-click the My Computer icon.
ii.Right-click the CD-ROM/DVD-ROM dri've icon,and then click
Autoplay .
3 Follow the instructions on the screen.
4 When prompted,restart your computer.
WARNING DO NOT connect your player to your computer before setting up the
software.
Step 3:Charge the battery
Connect your player to your computer?s USB port with the supplied USB
cable.
2 When the battery is charging,the battery charging icon flashes on the
Organic Light Emitting Diode (OLED)display.
3 Disconnect your player from your computer when the battery is fully
charged and you see on your player ?s OLED display.Fully charging your
player takes approximately fi've hours. If your fully charged player remains
connected to your computer for a prolonged period,the OLED display
blanks out automatically to save battery power.
NOTE:
? For continuous battery charging using the USB port,make sure
your computer is not in power conservation mode.For more
information on power conservation modes,refer to your
operating system's Help.
? Connect to a computer USB port only;avoid connecting to a USB
hub.
?For express battery charging without using your computer,
purchase the Zen MicroPhoto Power Adapter or Uni'versal Travel
Adapter.

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My Zen Micro is having problems while starting up. When you first turn the player on, it goes to a Creative screen. Then it displays Zen Micro. Usually, after this screen, it will go to the main menu. But mine stays at the Zen Micro screen. I'm not able to turn it off either; I have to take the battery out. It is not recognizing the USB cable either. Can anyone please help me?
Thanks.

Put your zen near your ear, and listen if you hear some ticking inside,
i had the same problem and heard some ticking inside,
This means that your harddri've has crashed
but i was lucky and had guarantee
But i hope you hear a thing.
Greetz YcKe

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Hi,
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i also cant import new files...he says, that the player is busy or something...man
David

davidinsarasota wrote:
I had the same problem last weekend and I did a system restore to the previous day and it solved the problem.
does windows2000 have this option?
now i did this:
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then i updated the player to the newest firmware.
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Cheers.

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hey Jason thx for reply well it's weird like I said but whenever I downloaded the firmware ver. 2..0 or something the newest one it just said that the Player/USB was not hooked up to the computer when it actually was and it doesn't play any music it goes straight to restore mode. tell me if you need to know a little bit more thx

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My zen froze on me when i was playing a song
So i removed the battery and restarted it but
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One possible thing to still try is to let the ZM sit idle for 24 hours (or, in the case of the one that won't shut down, you have to make it lose the whole battery until it goes dead), meaning until the normal standby is off so that the ZM doesn't remember the last song played anymore and where it left off. That way, the OS is really started new when you switch the ZM on, it MAY make a difference.
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btw, could you two post here what firmware you were using at the time of breakdown?
Cheers,
Jan.

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Sounds like you have a bad hardi've. If not under warranty you can replace it yourself. Not real difficult. Here are instructions to open? http://www.hardwarezone.com/articles...d=33&cid=9&pg=& here is what you replace dri've with. ? http://www.newegg.com/Product/Produc...em=N82E6820270? I have done this to a couple of my player so i know this card works. ?Message Edited by coachop94 on 0-2-2008 03:7 PM

ZEN MICRO FREEZES ON CREATIVE SCR

argh.i need help.i turn on my zen micro and it starts up as usual but then freezes on the creative screen and doesn't do anything. i've tried going into recovery mode, i rebooted and that didn't work. so i reformated and that didnt work either :S?i really dont' know what to do.it also isn't recognised by my computer!!?i've only had it for a few months... but i can't find my receite for it. Is there anyother way i can use my warranty without having to have my receit's?Please help.

I am having the same problem, we have tried absolutely everthing and nothing has worked. We have given up now and are going to buy a new one. My Microphoto lasted 4 months -I tried to say under the sale of goods act that there you would expect an MP3 player to last longer than that but these big companies don't give a stuff. Sorry not to have been more positi've. If anyone out there dose have any ideas please help us!

Zen Micro, can't start

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