Zen Micro Completly Fro

Not only does it freeze at the start up screen,
but when i enter recovery mode that is frozen as well
the battery has charge in it
i didn't overload it
and the computer does not reconize it
Windows XP Pro
AU3 Motherboard
AMD Athlon 3200+ Barton core
Sound Blaster 24 bit
Radeon X-700
Chenming Case

Are you sure ur doing resuce mode right?
) Take Out Battery
2) Hole power switch down (keep holding it to on postition)
3) insert battery
4) Let go of power button.
then try disk clean up, formate and finally if worse comes to worse relod os..if non of those work then send it back

Similar Messages

Zen micro has fro

zen micro has stoped working will not turn on .when you put battery in all that happens is creative copyright screen comes on nothing else happens and it will not go into rescue mode help!!!

Are you sure ur doing resuce mode right?
) Take Out Battery
2) Hole power switch down (keep holding it to on postition)
3) insert battery
4) Let go of power button.
then try disk clean up, formate and finally if worse comes to worse relod os..if non of those work then send it back

Zen Neeon completely fro

My son has the Zen Neeon, and it suddenly froze. I tried to reset it with a paper clip, but it won't even do that. It does make connection with my computer, and his laptop, but it won't do anything after that. It froze about 4 months ago, and the reset button worked, but not this time. I can't even get a logo on the screen, or anything. Can someone help me? Thanks!
--Rhonlynn

Hm, I think you should contact CS.
I have nothing to advise you though, sorry.
You can get it fixed via RMA.
Good luck, here is the CS page, you can find a lot of information on there that can help you out:
http://us.creative.com/support/

Zen Micro Is fro

Hi I hope someone out there can help me. My MP3 is frozen at the recovery screen and everytime I try to update the firmware it stops halfway thru any suggestions. This is driving me crazy.Kim

Customer Support says that I have to replace/repair my device. It will cost me, just the shipping @25$, thereafter, the cost will depend on the problem. But if the problem is the hard driver, they will need to replace it.
My device is just a little bit older than 4 months. I wasn't a frequent user, not even every day. Mainly,?I just used it ?for recording, and I was very stupid and didn't save the last recordings!!
!!! I already lost the confidence in this devices (CREATIVE LAB).
They have to create a more efficient system that doesn't break down so easy. Do you imagine that your computer were working so badly? I think Creative Lab doesn't know how to work with nano technology yet.
MG?

MY ZEN MICRO IS FRO

First it jammed on the Creative page. I tried to put into recovery mode but it's just frozen on a blue screen. I can't switch it off without removing the battery. Can anyone help?

Dear All,
I'm having lockup probs as well. The problem with the following script, posted by Catherina, is that when it's frozen, YOU CAN"T SWITCH IT OFF! I'm very very very annoyed at watching my beloved ZMP have a fit when I remove the battery when it has locked up. So my fall back is to wait for the lockup to drain (root) the battery until I go for another recharge.
From Creative Labs
. Make sure that battery is charged.2. Detach your player from the computer, and ensure that it is turned off.............3. Remove the battery.
I have a MicroPhoto and have just gone through a "Cleanup" as per the FAQ in the user manual. I li've in hope that it stops the freakxx lockups and gets me more than 4 hours battery life.
I get one loxckup out of every charge so I'm "getting very very annoyed".

Zen micro photo malfunct

I got a zen micro photo a couple of weeks ago, every thing installed fine, it worked perfect. Then one day I go to plug it in for a charge and get an error message "One of the divices attached to this computer has malfunctiond and windows does not recondnise(spell) it. As soon as i get this error, the zen micro completly freezes. The only way i can turn it off is if i take out the battery. At first i thought this was the player it self, so i went beck and returned it. Got a brand new one and everything. I had all the software installed so i just plugged it in and guess wat... i got the same error! I tried reinstalling everything and starting from scratch, but i keep on getting the same error. I need help guys! I want to get this thing to work and there is no way in heck that im getting an IPOD! Im running win xp sp2 recently i installed a usb 2.0 card (which is plug and play) this was inbetween the time i hadn't charged my zen yet. I tried pluging it back to my old usb ports but i still got the same error. I dont think its the usb card...
i need help plz! I cant charge it because it freezes when i plug it in and my battery is almost dead.

I never encountered this with my MicroPhoto, perhaps one of the devices malfunctioning could be in your computer itself and not the player?

ZEN MICRO FRO

Hey Forum
I've had my cute little white zen micro for almost a year now. We were the perfect couple, we went everywhere together. It went with all my clothes, it seemed to never run out of space, it fit snugly in all my jeans, we were so happy, but then, about a month ago, shock! horror! my little zen died on me I was walking down the street and as I changed a song it froze and then went blank. Since then I haven't been able to get it to work, all it does is display the 'creative' logo and then just illuminates a bit and thats it. I don't know whether its a common problem or not? If anyone else has experienced this kind of thing, please reply, the player is going to run out of its warranty in less than a month! PLEASE HELP !Thanksanna

Duplicate post.

Creative Zen Micro fro

I'm trying to star my MP3 (Micro Zen) and it doesn't enter to the system. It frozes when the words "CREATIVE" appear, after that it stays there forever. I though it was the battery uncharged, but when I tried to charged (using my computer, because I don't have the adapter) it doesn't work. Many times when the battery is low the player frozes, but then I charge it and it is ok. But this time it doesn't even allow me to charge it. I went to the rescue system, following the instructions online, but when I execute any of the options it frozes again. I don't know what to do, and the worse thing it is that I recorded some important material, and I want to rescue that!!!! Please help

No, songs purchased on iTunes are a protected AAC format, this is not compatible with the Zen Micro.
Cat

Zen micro - freezes up complete

alright well. a while ago, i was syching my music to my zen micro but it was freezing up the media player and it would stop when it was halfway done, so i just unplugged it from my computer and turned it off. now, when i try to turn my zen on, it goes to the "rebuilding library" screen, then to a song, where it freezes. sto
ps.
nooothingggg happens. i try to press a button, it doesn't do anything. it plays no music. i try to turn it off, it doesn't. i have to actually take the battery right out of the back just for it to turn off. when i plug it back into my computer, it turns itself on like it should, but then it rebuilds the library, goes to a song, and freeezes, and the computer says it's not connected.
dear god, please help me.

Mine just did the same this weekend .. But there is Good news !!! ..
If you go into recovery mode and select Clean up all is good
I first cleaned up then re-started , the zen does another library re-build .. then all seems to work after that ..
See below :
How do I enter Recovery Mode on my Zen Micro?
To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
Wait until Recovery Mode appears on the display
You have the following options
Clean Up - (To rearrange your stored data)
Format All - (To format and remove all data)
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
Reboot - (Restarts your Player)
Sads

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on -04-2005 04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.
When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

Help with Zen Micro installat

I bought a Zen Micro and came home extremely excited, having previously owned a Zen Xtra 30GB complimented by an Audigy 2 soundcard. I put in the installation cd; as the drivers for the Micro are being installed, it stops at 99% saying "Jukebox Driver" and an error message. It then says: "Do you wish to continue with installation?" I've tried yes and no. With both answers, my player does not get detected. I've tried uninstalling and installing several times. I went on the support site and downloaded the Driver update. When installing that, the installation stops at 87% and again gives me the same message.
Please someone tell me how to fix this so I can enjoy my Micro.

Basketcase78 wrote:
My Quicktime is completely up to date with all updates. As for downloading the latest drivers, I said I already tried that for Zen Media Explorer. Being I'm on dialup, I really do not have the patience to do the same for Mediasource as it's a 30MB+ file. I also had Mediasource previously from Audigy 2 and my Zen Xtra, so I don't see why that would be the problem.
Apologies, I missed that last sentence.
Aside from ZMME have you download the latest DRIVERS though? i.e. Creative Zen and Jukebox Driver Upgrade version .30.03
Please, someone tell me what I should do. The very first time I installed, Windows detected it, but that has nothappened since. I've also tried going in through Add New Hardware in the control panel, but Windows cannot find the drivers on the CD or on the internet. So I'm truly lost in what I'm supposed to do.
The drivers are located in C:\Program Files\Creative\Jukebox 3 Drivers, try pointing the driver update there (or at least check the directory exists and has files in it). Of course if the drivers have not extracted properly this might be your issue.
Also try installing the drivers from Windows Safe Mode.

Zen Micro with PC connection Problems and no firmw

I'm running on Windows XP Service Pack 2 and I have Windows Media Player 0.
...and my Zen Micro wouldn't be detected, so I formatted it completely and I tried reloading the firmware. My old Zen Micro with v firmware still connects perfectly well, but Windows just doesn't detect my v2 firmware (now no firmware) Zen Micro.
Advice, please?
:edit:
Windows DOES detect my Zen Micro now...but I still can't do anything with it. It appears as MTP player connected:
http://i3.photobucket.com/albums/y52/bkblade/zen.jpgMessage Edited by bkBlade on 04-25-2006 2:4 AM

bkBlade,
Check this Knowledgebase article SID0053 and make sure the USB registry entry is correct. If you do make changes to the registry base on the Knowledgebase info, then try reloading the v2 firmware again.
Jason

Zen Micro Car charger quest

Will the official Creative Car Charger allow you to use the Zen Micro if the battery is completely dead? I bought a cheap usb car adapter and it doesn't seem to work correct at all. I am looking for a way to power the Zen Micro in the car if the battery is drained- I am assuming from Creative's product description you can use their adapter to power the Zen in the car if the battery is completely drained.
We really like the Zen micro but have had continous problems with the battery. I've updated firmware and have done everything recommended in the FAQ in regards to conserving the battery. My wife primarily uses the Zen in the car to replace her cd's. It is not used that often (maybe 2-3 hours a week) but seem to not hold a chage at all. The only way we have found to fully charge the unit is through the usb port on our computer. So basically we are looking for a way to power the Zen in the car regardless if the battery is charged.
Thanks,
Scott

I'm pretty sure if the battery is dead the Micro won't work even if plugged in. I remember trying to use a demo unit at a store and the battery was dead. They plugged it into its charger and it still wouldn't work. It said it was charging but the battery had to build up a charge before it would work.

Zen Micro Freezing While Play

My Zen Micro is my second MP3 player. My first one was a 2.5 GB Rio Nitrus. It was everything I needed it to be until it started acting funny. It froze up a few times while playing. Then I went on vacation and a week later when I got back and tried to use it, it froze again only this time it wouldn't restart correctly. I'm worried that I might be coming into a similar problem with my Zen Micro. It has never frozen until today. I hadn't used it in a week, similar to what happened when my Nitrus went on me. It paused for about 20 seconds when I was running on the treadmill, and then later, it completely froze. The only thing I could do to reset it was take the battery out of the back. It appears to be fine now but it has me worried. Is there anyone who owns a Zen and experienced similar problems and should this be something I worry about? It especially ticked me off today because I just spent $20 last night for a new holster and belt clip for it. Anyone have any input?Message Edited by diesel6304 on 0-06-2006 08:29 PM

It might be because you were running on the treadmill and you experienced "head crash", where the heads reading the HDD inside your Micro hit the HDD itself. Best to not do that. I use it on the treadmill, but I only powerwalk on the treadmill......
Oh yeah, in addition, it's normal every now and then for it to freeze (okay, not normal normal, but unless it's doing it regularly, it's not really that much to worry about). I would suggest running a disc cleanup from the recovery mode.Message Edited by RMskater on 0-06-2006 0:53 PM

Zen Micro Completly Fro

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