Zen Micro Connecting Prob

For some reason my PC no longer recognize my Zen Micro. I can't recharge my dead battery or transfer any files. The only time i can play it now is?when i'm in my car. It wants to update the software but can't find it on the CD. I did find an update for it and installed it but still won't connect. Any ideas?

Have you installed the correct quicktime version and afterwards the whole CD? Otherwise it can't work if you don't install it...
Maybe it helps if you mention your OS.

Similar Messages

  • Zen Micro Connection Prob

    Hi,
    I have a Creative Zen Micro which I have been using all the time for a couple of years now. I just upgraded my computer so I had to reinstall my Zen Micro. I couldn't find my Zen Micro CD, so I downloaded the driver from the Creative site - Creative ZEN and Jukebox Driver 2.0.00
    I then installed the driver and it told me to reconnect my Zen Micro, which I did. A little bubble popped up in the corner saying "Found New Hardware" and then "Creative Zen Micro"... However, my Zen Micro is now showing up in My Computer, as it used to. It is also not recognised by Creative Mediasource.
    I checked in Device Manager and the Zen Micro is seen in the Uni'versal Serial Bus Controllers section and it says that the device is working properly.
    I have tried my Zen Micro on another computer and it works fine there.
    I tried uninstalling the driver and reinstalling it again, but with the same result. Is there another driver that I should be using? I tried the earlier version that was on the Creative site too, but that didn't change anything.
    On my new PC I have Windows XP.
    I would be very grateful for any advice you might be able to offer.

    If you have Windows XP, my only advice is to roll back to Windows Media Player 0 by un-installing WMP and WMP Runtime and un-installing all Creative software on your computer. Start over by reinstalling WMP 0, then re-install your firmware, then re-install your software. Yes, you will lose your music or player content, back it up first. This is the only method that got my players up and running and connecting with my Mediasource.
    Best wishes,
    luvmyrescuedogs
    Message Edited by luvmyrescuedogs on 04-20-2008 :3 AM

  • Zen micro connection and firmware prob

    so i have a zen micro and i'm having a problem with it. originally it froze on the creative screen after working fine the last time i turned it on, so i took the battery out and did a clean up and that didnt work so i reformatted it. now it doesnt freeze anymore but when i turn it on it says firmware problem and goes straight to recovery mode. so i tried to hook it up to my computer but my computer doesnt reconize that it is there. i've never had this happen before. i tried hooking it up to another computer that i had never used the player with and it prompted me to install a driver or something but i did not have a cd or the software to install it. i dont think i ever installed any drivers or anything when i originally used the micro on my computer, i just put music on it through windows media player. if anyone has any suggestions please help

    i have the same problem

  • Zen Micro connection problems with media explorer (my soluti

    Hi all,
    just wanted to share you my sollution to the connection probs with my Zen Micro. I have installed the MTP version of the firmware and found out it did connected to my machien (media player sync works) however media explorer was not able to install properly (it could not detect the device during install).
    I found out that if I closed Acti'vesync (so it is not using the USB probing) it could detect the Zen Micro during install and media explorer installed properly. After this it only detects the zen micro whenever Acti'vesync is not syncing with my PPC or smartphone.
    So therefore my sollution to this problem. Make sure Acti'veSync is not connected with a device thorugh USB.

    What is "Acti'veSync?" I have installed the firmware and NapsterToGo and WMP recognize my Zen Micro but Zen Explorer does not. Maybe this will work for me. I didn't install CreativeMediaSource.

  • Can't Run Programs Whilst Zen Micro Connected!

    //EDIT !!!!
    CLOSE THIS TOPIC
    For some unknown reasion (windows) my player is now working fine, except the headphone jack problem but i'm sure screative can sort that out for me
    ell, I can. They just don't appear in the taskbar nor do their windows show up since I upgraded to 2.20.05.
    For example:
    . Run WMP. Opens fine
    2. Connect Zen Micro
    3. Run Firefox. Window does not appear. Taskbar does not appear. But it is listed in the task manager
    4. Disconnect Zen Micro
    5. Run Firefox. Window DOES appear. Taskbar button DOES appear.
    And it's not just FireFox. It's the same for everything, including the installers for Mediasource AND Micro Media Explorer.
    This is driving me nuts! Why can't I use my computer whilst my Zen is connected?Message Edited by r4b on -5-2005 02:36 AM

    Tried diagnostic startup and didn't have any problems but I don't think the player was detected as WMP didn't pick it up ( I am running 2.20.05) and I couldn't get the device manager to show anything.
    I've tried disabling ALL of my startup items, including my anti-virus, firewall and creative software to no improvement.
    I'll run a full virus/spyware scan later and try after that, but I don't know if it will improve because I keep my computer VERY clean and secure

  • Creative Zen Micro Firmware Prob

    So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
    It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
    Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
    I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
    Is there any way to fix it's Or is it totaly gone?
    Thanks in advance.

    Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
    to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
    Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
    re-start windows
    Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
    Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
    As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
    If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
    This only works with XP
    If the above doesnt work:
    Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
    Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
    This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
    see hereMessage Edited by Rich_T on 06-2-20070:23 AM

  • Zen Micro - Dock Prob

    Ok, so I connect up my micro to the computer. All is well,it is recognised on device manager. I then go on Zen Micro Media Explorer and on the player, it keeps changing from the docked mode screen to normal playing mode... On the Media Explorer all the buttons are disabled and it says 'device is not connected'. I try go on Creative Media Source Organiser or Creative Media Source Player, and the Micro is listed on the left, but when I click on it an error message pops up saying "creative mediasource player has encoutered a problem and needs to close. We are sorry for the incnvinience."It doesn't show any specific error code or anything, but I have tried reinstalling the softwares, but no luck. The software itself is very unstable on my computer for some reason which I am unsure of, my computer can handle much more power demanding software such as Photoshop and other media programs, but MediaSource Player seems to run really slow, etc.Any suggestions anyone?rich

    Error message is
    AppName: ctcms.exe AppVer: 3.0.37.0 ModName: ctnjb3.dco
    ModVer: 2.0.3.0 Offset: 0007440

  • Zen Micro Update Prob

    I have emailed Creative about 3 times aboute this problem. All they keep doing is sending back some stupid automated reply telling me how to set up my programs. I already know that.
    I installed the last update of the Zen Micro. The one where it will now let you plug it into another computer and transfer things to it without installing all the drivers. It said it was going to lose all songs. I did what it told me to do and it lost all the songs. I did't really mind. It finished so I restarted the computer and i plugged it in. I went onto Zen Micro explorer. It did't know
    it was connected. It was fine before the update. I uninstalled everything and put it alll back on again. Restarted my computer and it still could't find it.
    Please can you help
    me asap. Thank you.

    ollyp wrote:the whole point of the v2 firmware is that it works with windows media player, and windows explorer someone told me. they have updated media explorer to accept it but its not designed to.
    It depends if you prefer working with the folder view or not, and whether there are other reasons to switch to v2.

  • Creative Zen Micro - connect thru car and ghetto blast

    Can I connect my Zen Micro (5G) thru my car stereo?
    Can I connect my Zen Micreo (5G) thru my ghetto blaster?
    If I can, what cables etc would I need?
    Thanks

    <SPAN class=hw>ghettoblaster
    <B>Ghettoblaster</B>, a term that can be considered insulting or complimentary depending on the context, is a portable [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Stereo&gwp=8&curtab=2222_&sbid=lc02a" target=_top>stereo[/url] system capable of playing [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Radio+station&gwp=8&curtab=2222_&sbid=lc02a " target=_top>radio stations[/url] or recorded [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Music&gwp=8&curtab=2222_&sbid=lc02a" target=_top>music[/url] at relati'vely high volume. Synonyms include <B>boombox</B>.
    The word <I>ghettoblaster</I> originated in the [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=United+States&gwp=8&curtab=2222_&sbid=lc02a " target=_top>U.S.[/url], apparently reflecting the belief that such systems are popular in [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Ghetto&gwp=8&curtab=2222_&sbid=lc02a" target=_top>poor inner-city neighborhoods[/url], especially those populated by [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=African+American&gwp=8&curtab=2222_&sbid=lc 02a" target=_top>black Americans[/url].
    The term carries a connotation of power and disregard of social rules, shown in the ability to <I>blast</I> music to overwhelm those around you, as portrayed in the film <I>[url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Do+the+Right+Thing&gwp=8&curtab=2222_&sbid= lc02a" target=_top>Do the Right Thing[/url]</I> by [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Director+%28film%29&gwp=8&curtab=2222_&sbid =lc02a" target=_top>director[/url] [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Spike+Lee&gwp=8&curtab=2222_&sbid=lc02a" target=_top>Spike Lee[/url]. Dispute over a ghettoblaster was a central role in that movie's culminating riot.
    The word is racially inflammatory in some circumstances but has also been embraced as a term of black, urban pride?and, like many such terms, has been adopted by parts of the non-black American community. It is used as the name of at least one [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Magazine&gwp=8&curtab=2222_&sbid=lc02a" target=_top>magazine[/url] and one [url="http://www.answers.com/main/ntquery;jsessionid=6pibvpi5v022?method=4&dsid=2222 &dekey=Record+label&gwp=8&curtab=2222_&sbid=lc0 2a" target=_top>recording company[/url].

  • Creative zen micro transfer prob

    When using Napster to transfer songs to my zen micro mp3 player the following happens.
    License storgae is not working.Contact microsoft product support.
    When I hit click here for more information nothing happens.
    It has worked previously without any problems! Can anybody help??

    Here is a list of things to check:
    ) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
    2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
    3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
    4) Confirm your Zen Micro's system time is synched to the system time of your computer.
    5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
    6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
    7) Consider reinstalling Windows Media Player 0 and KB8922.
    8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

  • My newly purchased Zen Micro. Prob

    well i just purchased the zen micro. im currently using my own computer, but it will not recongize the mp3 player, but it does recognize it on my brother's computer. im trying to charge it with my own computer instead of my brother's. i have uploaded the cd that came with the zen, yet no connection. my zen is currently using version ..0, do i need to download anything else?Message Edited by Spoon408 on 0-23-2006 2:46 AM

    hi!
    try to search the forum for connection problems with the zen micro - you?ll find plenty of threads!
    if you want to upgrade your players firmware to v2 - make sure you got win XP SP2 running (with WMP 0) othewise it won?t work! so if you haven?t the above described system configuration unning - keep v firmware!

  • ZEN MICRO CONNECTION DETECTION & FIRMWARE PROBLEM! Please help

    Last night i installed the new 'plays for sure' firmware for my creative zen micro 4gb. I have windows media player 0 and my system is running service pack 2 by the way.
    The firmware installed fine and i went on media player to transfer all my music back onto the player.
    This took ages! But it said it was on there ok.
    Just to be sure i went into the E dri've- for the first time the player had registered there so i could check everythign went on ok.
    All the music was there just fine.
    I disconnected it from the PC and turned it on... and it's completely empty! I went to information in the player to check that what i was seeing was true and the player just crashed. The only way to turn it off was to remove the battery.
    I have reinstalled the driver and reconnected the player and windows xp does the noise to let me know the player is connected... but it isnt being detected by media player and it doesnt come up in My Computer.
    Please help asap!!! Sorry this is a long post!!!
    L

    Lenni wrote:
    Just to be sure i went into the E dri've- for the first time the player had registered there so i could check everythign went on ok.
    This is the odd part. If you copied to the E dri've you must have copied to the USB mass storage area of the player (the player can be configured with up to 4Gb of USB mass storage that's ONLY for data files). The player should appear as a device in Windows Explorer for the audio part, so copy the files to that, NOT to the E dri've.

  • Zen micro connection is messed

    On my Creative Zen Micro, when i plug in my headphones, i used to be able to jiggle it a little and it would work, but now i have to tape the headphones a certain way, does anyone have this problem and do you know how to fix it's

    there have been many problems with headphone jacks on the micros
    it is basically a connection on the main board that has come loose
    if you are still under warranty you can send it in for repairs

  • Zen micro, connection to pc proble

    I got my new zen micro today, because i had a problem with the other one, but this time its when i connect it to the computer.
    I pluged in the Mp3 player and the usb and it showed on the computer "A new device has been found" and so.
    and i hadnt install the Creative programs, so i installed them and Zen Micro Media Explorer couldnt find my player, only Windows Media Player started.
    So i wonder if there is a way to start everthing over again, so i can install the programs and then plug in the player so its going to work like it did the first time i had the player?
    I have tried to uinstall the Creative program and reinstall but it didnt work.

    Hmmmm, not totally sure, but this is what I did when I first got my Micro.
    (on a school computer) Inserted installation CD and installed only the Zen Micro (no, not Media Source or anything else, just the option for the Zen Micro). Chose NOT to restart my computer.
    Connected my Micro to the computer. It was found and drivers installed. I then upgraded the FW on my Micro to 2.20.05.
    (on my home computer) Plugged in Micro and it auto-installed the drivers. Then installed "<B>Zen Micro Media Explorer .00. for Creative Zen Micro Setup</B>". I can either use this or the default Windows Explorer to manage my music, but I use this (ZMME) to manage my Micro's playlists.
    I use WMP to rip CD's to WMA or MP3 and everything works out just fine. :-D

  • Zen Micro connection pr

    :smileysurprised:
    Hi
    Have just installed cd that came with my Zen Micro. All fine
    Then connected Micro to my pc with the USB cable but when I go into Zen Micro media explorer it says that it is not connected.
    Why is this? The screen on my Micro is lit up but the screen is blank.
    Please help me!!

    Closing this thread. Please keep replies in one thread, rather than split across two.
    http://forums.creative.com/creativel...d=58956#M58956
    Cat

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