Zen Micro - constant reb

My Zen micro shut down a week ago due to either no battery or something else. Now it just stays on the reboot screen. I can't get it to upload firmware or anything. Has anyone experienced this? If so, HELP!Thanks in advance!

Sometimes other languages are implemented, but it really depends on how practical it is do that, and how much demand there is. If not many people ask for a certain language, then it would not normally be added.
We can pass on the suggestion, but that does not automatically mean it will be in a future firmware/player.
Cat

Similar Messages

  • Zen Micro - two more problems...... oye

    So last week I received my replacement Zen Micro (the headphone jack was faulty in the old one..... etc etc).
    Since the new one arri'ved, I've had two problems:
    )There is a constant ringing coming out of the player when it is switched on, like a buzzing noise.....
    2)Today while flicking to a track, it crashed like a computer. The screen froze and I couldn't do anything with it, had to remove the battery.
    Anyone have any clues wat I should do? Besides going back 4 months and buying an iRi'ver instead.....

    I have had it alright with my player after I used clean up and reloaded the firmware, But last night, just got in, Took my player out of my pocket to turn it off. Switched the power button from hold to turn it off. But when I moved the button the player still said it was locked. I moved the button back to locked, and then back again, but still nothing. Once again I had to remove the battery.
    Creative make the removable battery a selling point, but in fact its the only way to turn the bloody thing off sometimes. And the only reason I don't send it back is because I will never get a replacement by the time I go on holiday. But once again it seems fine, but I'm just waiting for the next crappy thing to happen.
    oh, and I left it on pause today in my pocket, (only for a minute) then when I pressed play on my remote nothing happened. So I checked the player to find that top half of the screen was black and the bottom was white. And guess how you fix it's ....... that's right you have to take the battery out. Its random stuff like this I put I with day to day which I don't think I shouldn't be doing. I know everything has a bug or to in it, but this just getting out of hand. I don't like to go on, and At the start when I go my player I was fine, and I was happy with it. But now only after a week or two, its turned in to a player from hell. Once I'm back in the UK I might have to send it back. The thing is driving me mad.
    I don't know, I just feel let down

  • Zen Micro: Bricked or just lame, you dec

    Hi all,
    I have a zen micro which i flashed to the old .0 non MTP firmware to have support with winamp. Anyway i decided i wanted MTP support so i tried to flash it and it got stuck on a stage "Please reboot device". I decided to switch it off myself by removing battery and it went on but i felt like it wasnt set up properly.
    Anyway i went on to boot into the bootloader and select reload firmware however it went for like second then stopped and said load new firmware.
    I plugged it into my PC and both of the creative apps say :Your Player is not connected, please connect ur player.
    So i rolled back to wmp0 and no result, it stilll comes up as a MTP device. I think im boned.
    Suggestions?
    Thanks
    Julius

    Can you mention if you're charging through the AC adaptor (on a wall plug) or through USB from a computer? AC adaptor is better (faster).
    What you're describing (totally drained in one night, after switching off with or 2 bars on battery indicator) is at the least unusual, and may indicate malfunction.
    Now, if you have some time left before the deadline until which you can exchange in the store, then I suggest you just test this some more. Then you can make an informed decision.
    Charge the battery fully (at least 4 hours on AC adaptor). Afterwards, start playing random songs (preferably MP3 constant bitrate 28 kbps) continuously. See if you get ? 2 hours playing time. (without EX, without Smart Volume, without fast forward, ... ). That'll tell you how the battery performs on playing.
    Then for the apparent draining, you'll have to just collect some more experience.
    It may be that the battery indicator is just not calibrated correctly yet, because it's the first days of use. For calibrating, it's good to FULLY discharge and recharge the battery. On normal use, a Lithium-Ion battery will li've longer when recharged often (so not fully discharged at every use). But for battery indicator calibration, you want to discharge the battery fully let's say once per month or so. (see www.batteryuni'versity.com)
    good luck.

  • Zen micro Jump

    I am aware this topic has been posted before but i replied to it and it was not answered after about 2 hours.
    I just got a new Zen micro for my birthday and I was rreeaaallly excited. When i ripped the music off i had a few problems like some tracks would be skipped but eventually i got them all ripped and onto my library in Media Source. I ripped them as 28kbps, MP3 Stereo.
    When i played them on my Zen Micro the songs would jump.Not to the next song just like 'Hel--my name is DarkTurtle'
    Should i rip them again, get a replacement, upgrade something? PLEASE HELPMessage Edited by DarkTurtle on 07-03-2005 06:44 PM

    Ripped them all over again, try 92 Kbps, Constant Bitrate. And when you transfer, try to do it in small batch, ex. If you have 00 tracks, transfer 0 - 5 first.

  • Zen micro: mine displays incorrect track duration t

    Hello all,
    I've had my zen mirco since january 2005, and i've noticed that a bunch of the tracks display the incorrect duration time...usually by around 40 seconds. for example, windows (and windows media player) will say a track is 6:02 duration and zen explorer and the device itself will say the duration is 5:35.
    in fact, a bunch of my songs on my zen micro say that the duration time is 0:00 when they clearly are not. when these tracks are played on the device, the track time bar is completely full and plays normally.
    has anyone else noticed problems with duration times?
    although all the songs play normally (ie. they dont get cut off) its just annoying that i payed so much money for a device that shows incorrect information. and when i try to skim through a track that shows 0:00 duration, it just skips to next song when i press the >> button. weird huh?

    onemanarmy wrote:i always rip using constant bit rates, and i choose either 92 or 320; using windows media player. while we on this subject of cd ripping, what do suggest is best format/settings for ripping, and which program, if there is a difference?
    As per the FAQ, it's down to the ears of the individual. You might prefer a particular codec or bit-rate, whereas someone else might not like it. It's best to experiment for yourself.
    In terms of MP3 though, LAME is widely acknowledged as being the better codec for high bit-rate music encoding. Most rippers can be configured to use this.

  • Cant use Napster to go and zen micro windows explor

    If i want to use my napster to go and have to use firmware --02, but if I want to use zen micro win explorer it wont recog. my device so I have to upgrade to firmware -2-05 erasing all my dl songs from napster....what i want to do is use my zen micro to upload cd's I own and use nap to go, not one or the other.....btw I woke up today and my micro is dead no matter what I try....so let me figure that out now.....should I take this back? my battery life is only like 6hrs!!!....anyway i want to like this so if anyone can help me out?

    i see a lot of threads about charging the battery.
    i sell high end digital cameras, have for 6 years now. i'm not talking the stuff you find at fry's but the really high end stuff.
    this stuff also uses proprietary lithium ion batteries (actually the only thing proprietary is the connectors, all cells come from the same manufacturers)
    the key to lithium ion batteries is:
    ) let it charge overnight the first time you charge it
    2) it takes about 3 full charges and full drains to get the proper life out of it
    3) they dont have memory, ever. i have several abused lithium ion camera batteries that can attest to this
    4) replace after 8 months without fail
    my point is, don't stress over it. my micro only got about 7 hours of continous playback with eq on and it just sitting there, and not much more with eq off. the player's life on a single charge and constant crashing when switching off are the only reasons why i returned it on sunday for an ipod mini.

  • Charging Zen Micro battery quest

    Hello all,
    I went to charge my Zen Micro 5Gb last night. Plugged the usb end into the Micro and put the plug in the wall socket and the Zen showed it was charging, but I had caught the lead between the li've and neutal pins of the plug, so it wasnt flush in the wall socket.
    I unplugged, moved the cable and plugged back in (a matter of no more than 5 -0 seconds) and the Zen did nothing, just a blank screen.
    Pulled the plug out again and waiting this time before plugging back in and all went well, 3 hours later all charged.
    I assume I spiked the battery? Could I have done any harm to the battery or player?
    Any replies would be appreciated.

    I guess at worst you might have had an intermittent connection, which in turn might have damaged the player (constant "spiking", as you mentioned).
    If the player is fine though it sounds to me like it didn't suffer any damage.

  • Are ALL Zen Micros DEFECTI

    Are all Zen Micros defecti've because I really am considering buying this player over a Rio Carbon / Karma or an iPod Mini or a 52mb/gb Sony flash memory mp3 player (those are nice by the way.) I really am looking forward to having an mp3 player that would just dead on play music, have a good audio quality, and can possibly hold 4/5/6 gigs of memory. It's really annoying when you see all these nice products out in the market (ie, products mentioned above) and they're all defecti've one way or another.
    Please, somebody give me their honest opinons, especially the mods from Creative since you do work for the company. I really am looking forward to buying a product of yours.. mainly because of the memory, audio quality, price, and one of the best qualities -- the removable battery. I don't mind much for the voice recorder, removable disk, etc. I really want a long lasting mp3 player with a replaceable battery, good memory and audio quality.
    If you think the Zen Micro is not for me, please let me know and recommend something else, please.
    Thank you,
    Rue.
    PS.
    I have a few weeks until I do buy one, so do you guys think the Zen Micro's flaws (headphone jack, etc) will be fixed by then? Have anything to say about this Creative Labs?

    A small percentage of them have a problem? Just have a look at this forum. Poeple are constantly reporting some problems. Also, I asked in various shops whether they had any complaints about the Micro. Guess what a number of shops admitted that customers would frequently return them as a result of the battery drainage problem and the headphone jack. Do you guys like taking out the battery every time you finish listing?
    Stay away from the Micro. It's a pile of rubbish. Also, I don't like iPods and I certainly don't own one. But as it seems, the iPod Mini has far fewer problems than the Micro. Obviously, this doesn't mean that you have to go for an iPod. I myself have managed to find my personal perfect player. It's a real shame as I really like the look of the Zen Micro, but I suppose looks aren't everything. I'd rather have a well-functioning player than one that has blue lights.
    The player has only a few problems, but those problems are serious. The battery drains even when the player is off, which means that you either have to put up with the fact that you wake up in the morning only to find your battery completely empty or you take out the battery after listing. Quite a few Micro owners do this, without realising that the wear and tear from the constant taking out of the battery is a serious problem and will later catch up with them. The other problem is the famous eadphone jack. It's not said that your player would develop this problem, but too many players do it. I wouldn't feel comfortable at the prospect of listing to my music through only one channel. Oh the touch pad is faulty with some players as well. And there are a lot other problems with it. At least, you're making the research beforehand unlike me who trusted various reviews by people who owned the player a day and claimed that it was so great. Sure, after only a day this is a valid and trustworthy thig to say. I should have known better.Message Edited by Reef on 05-04-2005 04:44 PM

  • Zen Micro - Does Creative care about making their product work or can someone help

    My patience for Creative has just about run out. I am hoping someone can help me because obviously Creative cannot. I bought this Zen Micro in 2005. From the very first day I had problems. I bought it for use with Napster (which I have never had any problems with).
    Back then, I had free telephone support, which I no longer have. I guess Creative realized how long they'd be on the phone with everyone since their products need constant technical support. Anyway, they told me that their software was only BETA for Napster. I never would have purchased it if I had known this. My original problems were that if I shut off the player, I would lose everything I had transferred to it. I believe that updates since then have fixed it. I also learned how to avoid this - I locked the device and let it go into idle shutdown. This would allow the device to start up normally next time.
    My problems now are as follows. It STILL (two years later) is freezing if I try to transfer more than 5 or 6 tracks. Freezes with no way to fix it unless you unplug it while it's docked. I had to pull out the battery to get it to restart. Now it's lost all my playlists (although the songs are still there) and if I play a song, all the information is gone. You can hear the song but the screen just says something about going to play mode to play a song - while the song is playing. Also, my computer is now not recognizing that the player is connected so I can't get it to connect to Napster to even try to re-start my transfers. I've rebooted the computer and the player. Now I have no idea what to do. I tried to update the driver from Creative but if the computer isn't noticing it's connected, now can I get it to update?
    I will never, ever buy a Creative again. But for now, can anyone help me?

    I did not post "rulezbecca" just replied to it. I have the same problem though.
    I posted this to get the attention of, maybe, a Creative tech who might be reading some of the posts.
    I have upgraded most of the computer software, firmware, hardware, and other periferals at some time or another with out this much trouble.
    The main problem is that after part of the firmware has been loaded the micro hangs and the computer wants me to install a driver so it can communicate with the micro via the USB port, that same port it was using just prior to do the firmware download. Now the micro can not connect via the USB port in this computer or any other computer I try.
    How can I get this situation resolved? I have read other posts and tried the suggested actions but none worked with my first micro and I don't want to put this one in the same locked out state.

  • Zen Micro: ok or I have to change

    Hi all. I'm Giuseppe and I'm Italian.
    I bought a Zen Micro 4 days ago. I have problems with the battery from the first day. The play time is very short (I've read about it) but I have also another problem: it happens that I turn off the player when the battery is charged (/3 or 2/3) but, when I try to turn it on after the night (not after days but just after hours...), it doesn't! I find it completely discharged!
    Do you think I have to change it with a new one where I bought it's I can do it and I'd like to do it because it's not possible to use my micro zen...
    Thank you for every answer
    Bye
    Giuseppe

    Can you mention if you're charging through the AC adaptor (on a wall plug) or through USB from a computer? AC adaptor is better (faster).
    What you're describing (totally drained in one night, after switching off with or 2 bars on battery indicator) is at the least unusual, and may indicate malfunction.
    Now, if you have some time left before the deadline until which you can exchange in the store, then I suggest you just test this some more. Then you can make an informed decision.
    Charge the battery fully (at least 4 hours on AC adaptor). Afterwards, start playing random songs (preferably MP3 constant bitrate 28 kbps) continuously. See if you get ? 2 hours playing time. (without EX, without Smart Volume, without fast forward, ... ). That'll tell you how the battery performs on playing.
    Then for the apparent draining, you'll have to just collect some more experience.
    It may be that the battery indicator is just not calibrated correctly yet, because it's the first days of use. For calibrating, it's good to FULLY discharge and recharge the battery. On normal use, a Lithium-Ion battery will li've longer when recharged often (so not fully discharged at every use). But for battery indicator calibration, you want to discharge the battery fully let's say once per month or so. (see www.batteryuni'versity.com)
    good luck.

  • Zen Micro and USB 1.0 == Errors! (w/ new firmwa

    Hello,
    I use my Zen Micro to connect at work and at home. But alas it will not work correctly at work (USB .0), constant lockups and incorrectly reports a full player when it has gigs of space left (after a cleanup).
    This is using all 3 transfer options, WMP 0.0, Explorer, and Zen Micro Explorer.
    On my home computer (USB 2.0), it works w/o error. No problems whatsoever.
    Creative can you please fix this?

    . I shutdown my Zen Micro and leave it long enough to shutdown completely (friday -> monday) (until the "quick restart" function times out, and it takes ~5s to start it, whatever that function is called, please make it settable).
    This has been a request since the days of the Nomad Jukebox 3, but for whatever reason Creative have never added it to the settings. There's of course a petition at the moment specifically for the Micro to be able to change this, more for the folks that think the battery drain is related to this "standby" mode.
    2. I start it up, and the micro for some reason starts to rebuild the library. It freezes for a few seconds at the end, then half the screen gets random characters and it sends out some buzz sound. Crash. 3. The only way to get it working again is to remove the battery, go into rescue mode, and run "cleanup", restart and let it rebuild the library again. This time it succeeds and everything works.
    Shucks, although I've not seen anyone else mention this yet... It would be worth logging it directly with support.

  • Zen Micro, copletely messed

    Hi,?Last week I have bought a new Zen Micro. It worked, untill today. I wanted to upload some new files, and it got on the "creative logo" on the screen. So I went to this site, and tried everything what was mentioned:rebooting (did not work)clean up (after two hours, still the "cleaning up" message)Format all (the same after two hours),and finally reload firmware ("Erasing firmware" was on the screen for more than two hours, with no result)?Installing new firmware gave allways the following message after double clicking the exe file: "player not attached, please attach player". It was attached, I used different USB ports which work for other devices. Also the battery is reloaded when attached. What's your advice, bring it in for a new one or are there other tricks?kind regards,Wim

    Well sorry to tell you all..it only gets worse. The more you try to fix it the worse it gets. Had the same problems, tried everything that was suggested on the boards, called tech support and had to mail it in. I have not received my Micro back yet, but I am hoping the problem will be perminately fixed. I can't say I would recommend this player to any one. It seems to have many flaws. The constant freezing (or locking) up was my first sign. Take it back if you can!

  • Zen Micro Firmware B

    Hi,
    after using the Zen Micro for some hours I've encountered 3 possible firmware bugs:
    BUG : Sometimes after starting a WMA track (encoded @28Kbps, stereo, constant bit rate) on the player a short audio dropout can be heard. This seems to affect all WMA tracks I've installed on the Micro. I've checked several times if the dropout can be heard by playing the tracks in question with Windows Media Player 9 but no dropout occured. The dropout can't be reproduced by simply starting the track on the player again, it occurs seldom now and then after starting a track. This problem seems to be related to loading a track from the internal hard disk to the player's RAM (too much activity on the data bus?).
    BUG 2: If you start playing a WMA track for longer than 4 seconds and then press the rewind button to skip to the start of this track while the track is playing, the time counter starts at the st second (00:00:0 and not at 00:00:00) and the first second of the track is skipped. If you skip back to the previous track and then skip forward to the next track again the track starts at second zero as it should.
    BUG 3: I've charged the Micro's battery via the power supply. After the battery was fully charged I disconnected the power plug and connected the Micro with the supplied USB cable to a PC running Windows 2000 SP4 and started some music file transfers. After disconnecting the player from USB cable (no transfer was in progress) the Micro's screen stayed dark and the player doesn't reacted to button presses. Even the power on switch doesn't worked. The Micro came only to li've by removing the battery (power-on-reset) and by inserting it again.
    Hope that it will be fixed with the next firmware update soon.
    For my taste even in the low sensitivity setting the touchpad reacts too sensiti've (I really have thick fingers)... how about 2 more sensitivity settings?
    Firmware version .00.5
    Bootloader version: 0.0.56

    Dgschubert,
    Thank you for your observations. I forwarding them to our product development teams.
    Jeremy

  • My Zen Micro Battery Te

    Hi Everyone,
    I've had my new Green Zen Micro for 2 weeks now and it's great, I love it! I've got about 000 songs on my Zen and they are mostly CD rips at about 28-92kb
    ps.
    I been doing a battery test for the last few days and I just leave it on continuous play from when I go to work and when I come home from work. I can get aboout 0 hours out of the thing, but would want the 2 hours as Creative have told us. I think the battery bar indicators are very inconsistant, the first bar will drop after 2-3 hours and the last bar can last for 3-6 hours. I think it's to do with the songs the player is playing during the time.
    What I'm going to do tonight is to fully charge my Zen up, rip a cd at low quality (64kbps) and see how long that lasts. I will be posting here tomorrow and let you know how it goes.
    So far so good....

    Well i just tested my brand new Micro, using SSR's wise advice and I am pleasantly surprised.
    When I opened my new micro, there was a small charge in the battery, so I ran that down to empty before I did anything (as advised by CL).
    I charged for 4 hours, making sure I left it after the lights went out and showed as charged.
    I actually left mine off overnight, to test for battery drain when switched off, turned it on 9 hours later and still had 3 bars, so I hope this means mine is not one that acts like its on when its off )
    Started my test at 8am, 28kbps MP3, EQ off, SV off. Lasted till 6.50pm, so a decent 0hrs 40 mins from the very first charge. So that is looking pretty decent. Have to admit about half way thorugh I kept playing wiht it and set EQ to on, so even better results )
    so far I am pretty happy mine already ahd the .0.03 firmware installed.
    Only had one glitch, on the first switch on, it did not track the progress of the tracks, the indicators just stayed at zero even though the track was playing...........so tried to switch off micro, but it wouldn't switch off, stayed on the now playing screen. It wasn't frozen as I could get round all menus okay.
    Removed battery instead and switched back on and it had resolved itself, the track indicators worked fine and it switched off okay, so seems to be a minor glitch easily solved.
    So far I am very happy, no sign of any dreaded things happening yet, and my battery life seems to be great too, almost hours on first charge is more than I expected, hopefully that will rise more over the next few charge cycles. i will be fully charging and disacharging it for the next 4 cycles at least....
    have just done a second charge for 4 hours, will see how long it lasts this time............
    BTW on first charge the blue light switched off when full, on second it stayed on, constant not flashing, I remember someone else saying this happened too....................odd but no problems )
    hugs
    babyd

  • Zen Micro - transfer lock ups with latest firmwa

    I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
    The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
    This happens on two different computers with USB2.0, one Intel based and the other AMD.
    Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).

    nzOdy wrote:
    I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
    The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
    This happens on two different computers with USB2.0, one Intel based and the other AMD.
    Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).
    I'd try transferring fewer files at a time and see if that works.
    You might be on to something with copying from a directory tree too. See if transferring the files in smaller groups from one folder helps out.
    You can always organize the artists/albums later in Zen Micro Media Explorer or Creative MediaSource.

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