Zen Micro crash - recovery mode does not w

Well - in the nearly 2 years I've had my Zen Micro with no real problems - it finally crashed on me big time.
The other night I plugged it in to my computer's USB port to recharge. Every so often, it will not "dock" and I have to unplug it and plug it in again - no big deal. This time, it did not connect, and I did not notice, and it sat connected in that state for about 24-36 hours before I noticed it. Now, the unit is completely frozen - when trying to start it up, it only gets to the second screen (with the CREATIVE logo only) and then just sits and stares back at me. Nothing has worked in recovery mode, either re-boot or disc clean up. I even tried to just erase those whole thing but both format and clean up finctions do not work either. It just sits there idly.
Is there any other way to force a reset on the unit's Should I try to re-install the firmware (in the latter case - I'm not sure if I can if it won't reach the point of docking with my PC).
Any advice would be appreciated.
Thanks.

Well, I'm not sure if it's reassuring or just depressing that I'm not alone here. Exact same problem - after over a year of working great, I turned it on a couple days ago and the stupid thing froze on the "Creative" screen. Every time I restart it, same thing, plus I noticed that it makes a little boinging skippy noise. Anything you choose in recovery mode, it just freezes. Also, I've noticed that it now smells weird. As if, perhaps, electronics have become slightly singed.
Bah! At this point I think I might try Ouija's method. Even the Creative FAQ suggests it as a last resort!
"If this fails, or if you are getting the "hard dri've error" message on startup, listen closely to the Zen when it starts up. If you can hear the hard dri've repeatedly clicking at the end of the start up chances are the heads or related mechanics are jammed in some way. At your own risk you can try and free this by firstly powering the player down, then giving it a hard slap on the side. An alternati've and less drastic approach is to hold it in your outstretched arm with the screen towards you and twist your wrist back and forth as quickly as you can."
I've already given it a shake, and no results. But I can hear something rattling inside, which I'm sure is a great sign. :/
If smacking doesn't work, then I guess I'll have to buy a Nano at the Boxing Day sales... How sad that even now I would probably buy a Creative over one of those ugly ass Shuffle things and the annoyance of iTunes. I have no principles whatsoever. I would never drop more than $00 on one again though. And no more harddri've players. At least I've got a nice white $250 paperweight for my desk now...

Similar Messages

I have a mac which plays the boot sound but the screen stays black. Recovery mode does not work, as the keyboard is wireless. What do I do?

What it says in the title.
I have an older mac and it worked perfectly until about an hour ago when I shut it down because we needed the room dark for a presentation and the screen saver was putting out light.
Now it won't turn back on. It plays the start up music but the screen stays blank.
The CMD+OPT+R for recovery mode doesn't do anything, the keyboard is wireless so the command doesn't get to the computer and that's the only keyboard I have since that's the one it came with.
I'm looking at making a USB recovery disk but it says that I should click on "Options" in the Disk Utility but there is no options button or menu to click.
From here: OS X: About Recovery Disk Assistant in step 3 I get stuck.
Also it says that if I make a drive on this computer which has an older OS it might not work on the broken machine with Mavericks.
This machine literally worked and I turned it off and now it does not work and there seems to be nothing I can do... ***...

kodemage wrote:
well, then recovery mode does not work. I've tried all the key combinations I've seen on line. Command+R, Command+Option+R, Command+Option+P+R, none of these work.
I don't believe there is anything we can do on a forum to help then, you need to take it into a AASP and have it professionaly diagnosed. If you don't know how to locate an AASP in your area you can begin by using Contact Apple for support and service
Good luck.

Zen Micro Photo Recovery Mode Problem !! Help needed plea

I just purchased a white zen micro photo last week. As I was putting music onto my ZMP, my computer ( Dell Windows XP ) froze. I disconnected my player and when I went to turn on my ZMP, I found out that it went into Recovery Mode. I tried all the possible ways that it listed to do.
Clean Up (when I pressed that one, nothing happened .. the screen didn't even change)</LI>
Format All (When I pressed that one, the screen seemed to .. freeze .. but it had a smear of lines .. ?)</LI>
Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
Reboot (It turned off and It turned back on like it's supposed to but when it turned back on, it was in recovery mode again)</LI>
My ZMP does not even turn off. This is wasting the battery so please help me. I have emailed Creative but they have not replyed yet.
<FONT size=7>PLEASE HELP !

imsooopawoman wrote:
Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
You must have had firmware on there if it worked, but "reload firmware" actually erases the firmware. It's a badly named function.
Unfortunately though you've tried all you can as a user. The player sounds faulty and you ought to contact Creative support for a replacement.

My iphone 4 is disabled for 22 million minutes and the recovery mode does not work? How can I fix this?

I have tried to do the standard recovery mode where you hold down the home button and plug in the USB but Itunes is not recoginizing the phone. How can I fix this issue?

Hello there, Itraziel.
Thanks for providing further clarification on your issue. The following Knowledge Base articles offer up some assistance depending on which Operating System your computer is running:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
If you are still unable to restore the iPhone, this article may provide some more information:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.
Thanks again for reaching out to Apple Support Communities.
-Pedro

HT1766 my ipod is disabled, and the recovery mode is not working. what should i do?

my ipod is disabled, and the recovery mode isn't working. what should I do?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Try more than once. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Try another cable
Try on another computer

Zen Micro Crashes on low batt

I purchased my Zen Micro 5gig last May, and had no problems til January, when while listening the battery went to 0 bars and froze and wouldn't turn off. Took the battery out and it would start, but would freeze on the main screen. I cam on here for advice and I ended up having to reformat. It was running fine since then, and I finally managed to get most of my lost songs back on. And then today, the battery was running low, so I decided to charge it from the computer while listening. I had bar left, was listening fine, hit the pause for a second, and have since not been able to do anything. It appears frozen on that screen. All the buttons still make a sound when hit, but it won't lock or turn off, and appeared to still be charging. After about 45mins the screen went blank, and will now not turn on and will not charge through USB. It was updated with new firmware in Feb. So I was wondering if other experience this problem. What should I do to get it to turn back on? Is it a bug with mine? Do you think I will have to reformat and loose all my files again? :-(?Thanx for your help

agrhhhhhhhhhhhhhhh!
so last night, i installed the latest firmware and did the disc cleanup.
this morning, the zen micro crashed/froze again!!
- turned it on
- creative splash screen (this screen now scares me)
- zen micro splash screen... frozen, started playing song then became bzzzzzzzzzz sound
- removed battery
- started back up in recovery mode
- did disc cleanup
- rebooted
- creative screens again
- rebuilding library
worked after that. of course i had to add all the songs back into the now playing.
if i'm going to have to do this all the time, then i'm going to start to regret buying this player.
will reformating the disc help?
do creative techs ever visit this forum?

TS1538 Ipod is stuck in recovery mode, and not recognized by iTunes. Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized. Genius said it may be a hardware error, but all of the buttons and cords work. Now

iPod is stuck in recovery mode, and not recognized by iTunes.
Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized. Genius at apple said it may be a hardware error, "The button is broke" but all of the buttons and cords work and i proved it to him. He then said he doesnt know, ma Now what?

If it does not work on other computers then I agree with the Genius

Zen MX and recovery mode

I can't find a way to boot the my Zen MX in recovery mode and can't find any info about that in the Creative site. The steps listed for the Zen (not MX9 did not work because the MX have not the power switch thus I can't hold down the play button and move the power switch because in the MX the play button IS the power switch!

Hello Danny62,
Welcome to Creative forums!
Here's the KB article on how to Access the recovery mode on the ZEN MX.

Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIA

Hi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

HT201413 when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?

when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?

linalinalina6 wrote:
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
Yes.

HT1369 During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer (windows xp). What shall i do so that my phone gets connected & running??

During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer (windows xp). What shall i do so that my phone gets connected & running??

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

Videos have stopped playing on all sites, just get black screen. Clearing cache and cookies and restart in safe mode does not fix.

Clearing cache and cookies and restart in safe mode does not fix.

Hi castaway, you are using a old version of firefox . Please update it . goto '''Help->About Firefox''' and it will be automatically updated.

CM Repository created in fsdb mode does not displaying in KM Content

Dear KMC friends
CM Repository created in fsdb mode does not displaying in KM Content.
Any extra confiugration i need to do?
plz reply me
kantha

https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/284
Message was edited by:
Hadar Morchi

System Recovery media does not support the computer. HELP!!!

Ok problem here the recovery discs that were created do not work. And this is where I'm stuck.
First the details. It's a DV7-6163CL Laptop with windows 7. The discs were created shortly after we got the computer. The reason we have to try and recover the computer is hard drive #1 failed and failed hard. Hard drive was replaced. Now after trying to use the recovery discs we get the error message after a few windows loading screens in Recovery Manger.
"The system recovery media does not support this computer. You are not able to restore this computer with the media."
Well Hp doesn't support his platform anymore due to its age.
Is there anything I can do next to formatting the computer and getting a new OS?

Many times this error is caused by missing info in BIOS. Can you enter BIOS-F10 at power on- and check for serial number,etc?
Sometimes a new hdd requires prepping with Cyberlink Utility cd first. Download and Save the file. Once download is complete, put a blank cd in your drive and click the file to create a boot cd. Boot with this cd and wait until you get a green check mark indicating hdd is ready. Remove the cd , insert first Recovery Disk and restart the laptop.
http://ftp.hp.com/pub/softlib/software11/COL32372/pv-80183-1/sp44645.exe
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

TS2529 my iphone is recovery mode and not working what to do?

my iphone is recovery mode and not working what to do?

plz help me to get this problem repair

Zen Micro crash - recovery mode does not w

Similar Messages

Maybe you are looking for