Zen Micro dead after an attempt to update firmw

My Zen Micro is not even a year old. I started having problems at the start of the new year. It just went to Recovery Mode. At first, none of the 3 options worked. My laptop was unable to detect the device. Today after a driver update on my machine, it found my Zen. The 3 options now worked, but did not fix. I just got more responses from my zen. But it remained in recovery mode. I decided to reload firmware via usb (since the 2 options gave no + result). I got as far as the "gear"?image then it froze. I had no choice but to unplug my zen.Now, it is dead. Doesn't power on. Doesn't charge via USB nor directly from a power outlet.Changed batteries. The same.Can anyone help? Desperate since I just bought a remote, charger and new batteries... expecting it will last.Message Edited by MeiMei on 0-25-200705:46 PM

I tried to send an email to creative but was denied since my product was purchased over a year ago, and it dosnt look like im going to get the help i need here so i give up.
Creative wins, they get my hard earned money in exhange for a defecti've piece of **bleep** i havent been able to get working satisfactoraly since i got it and am now forced to replace...
Before purchasing one of their mp3 players i thought so highly of creative. I usually am more careful before making such a purchase but I, as many others, had trust in this company renowned for its sound cards. Even after the purchase i just told myself "a company like creative wont let this product sit with crappy firmware for long, they'll update it and it will be a great player" So instead of returning it when i should have a sat on it, and my dreams never materialized and now im stuck with a paperweight that wont install any firmware now because of a known issue with their product!
quote from SSR in another thread with the same problem,
"Unfortunately there are others who've got stuck after removing the v2 firmware, and can't apply the same or the v firmware. I suggest you contact support and hopefully they can resolve it for you. Please post back here if you get a remedy."
But i cant contact customer support, they refused to help me because my warrenty is out. If someone knows of a way to fix my problem please feel free to still post in this thread i will still check it in hopes of fixing my player, this forum is now my only hope with creative email support outright refusing to help me.
Thanks to anyway who actually read all these long winded posts but im done with creative...

Similar Messages

Zen Micro undetected, after PlaysForSure Firmware upgrade! *USB 2.0 er

Half way through the PFS?firmware installation, a Found new Hardware window pop up, prompt me to install software for USB 2.0 device. I carried on to install hardware, but it just can't find the suitable software. After I close the pop up, the upgrade installation went dead. The next time i plug my zen micro, the pc can't detect it! The only thing workable is the removable disk. I can't reinstall the software becos the pc cannot detect the zen micro (i tried all usb ports)?Some other info:-Everytime i plug my zen micro in, the Found new Hardware window will pop up, prompt me to install software for USB 2.0 device. Before u tell me it's my chipset problem, i have no problem with other devices that use usb 2.0, and this problem occurs ONLY after i tried installing the firmware, ONLY on zen micro. My zen micro was working PERFECTLY fine before this. -My?zen micro's system information states that the firmware is 2.2.02, though i mentioned earlier that the installation went dead. I am pretty sure this undetection problem is cause by the firmware upgrade. I hope all zen micro users who read this post will stop their intention to upgrade to this firmware, until a solution arri'ves. Hope i can have some "real" help on this. Any user from this forum who has the same problem, can post to share. Anyone who are able to solve this, pls post too, much appreciated.

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

KT6V 7021 - OnBoard NIC "dead" after BIOS 2.00 update ... any thoughts?

Hi!
Just flashed KT6V BIOS 2.00 and now my onboard nic suddenly stopped working.
The network adapter gets recognized by Windows as usual, but although I do get a dhcp lease from my server I'm unable to connect to any share on it. It's also impossible to surf the web or to simply ping any local/remote host. If I try to connect to the system from any other workstation on the lan it doesn't work either.
The network status only shows a great amount of sent packages - caused by AVAST! as it tries to look for an update on boot - but only "0" received.
I flashed the BIOS from the emergency diskette and did a CMOS clear (Jumper) afterwards. And yes, I did disconnect my PSU from the wall socket.
Since I need network access to the system I tried stepping back to BIOS 1.90 but with no avail - the onboard nic doesn't receive a single paket after it has got it's dhcp lease.
Any clue what might be wrong and how I'm able to get my nic back to work?
Thank you in advance for any useful help.

Hi Fredrik.
Quote
So if you were to downgrade BIOS problems would go away, right?
I have already downgraded to BIOS 1.90 and the problem stayed the same - the onboard nic is still dead beef.
Quote
When clearing CMOS there can be no el. left in your system, so unplug power cable etc.
As mentioned in my first post I _have_ unplugged the power cord from the wall socket.
Quote
If the new BIOS would affect NIC card... Hm, it is hard to see quite how.
I can't think of any reason either, however, the nic went dead after updating to BIOS v2.00. I assume that there must be some kind of "network code" inside the bios which has to do with the onboard nic - otherwise I'm unable to explain why the MAC address suddenly changed to "11:22:33:44:55:66". If I would only have a clue on how to access and/or flash the nic ... ???
Quote
Is there any error marks for the nic in say Device Manager, if you get that far?
Nope, there is no question or exclamation mark on the network card in the device manager. Windows thinks the card is working, but in reality it isn't. As already stated: No traffic from/to the network.

Zen Micro Dead in Wa

I dunno what happened but here is what I can report.
I have a firmware problem with the player. When I was able to acess "Systems" it showed that I have v.0.0.65. I
attempted to reinstall v..0 from the CD, but
that didn't work. The screen on the player
displays a "Recovery Mode" message when connected
to the computer. It is frozen in that screen mode when connected to the computer vis^vis USB. When the player is
not connected, and I attempt to boot up,the screen briefly flashes a message "Firmware Problem". Then the player switches to a screen which says "Recovery Mode". That is as far as I get. There is no apparent way to move out of this mode. "Clean up" has no apparent effect. Nor does "Reboot Is there anyway of restoring the player to
v..0? Furthermore, I would like to upgrade the Firmware
to v2.2.02. But first things first.
Richard

Richard,
Go to the website and download 'Creative Zen and Jukebox Driver Upgrade version .30.03 (.3 MB)' and 'Creative Zen Micro Firmware ..0 (2.03 MB)'. Install the driver you have downloaded first. Next, use the Reload OS option from the player recovery mode and you should be prompt to connect the player to the computer and start the firmware software.
Jason

Zen Micro Crashes After Song Trans

after i have finished transferring songs for windows media to my micro, and then i disconnect it (even when the white arrow screen shows), it crashes and i have to remove the battery. awhile ago it wasnt even transferring, anybody else having similar problems or a solution? pls help

Tried a disk cleanup? To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
Can you check with another PC to see if you get the same problem?

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Zen Micro with PC connection Problems and no firmw

I'm running on Windows XP Service Pack 2 and I have Windows Media Player 0.
...and my Zen Micro wouldn't be detected, so I formatted it completely and I tried reloading the firmware. My old Zen Micro with v firmware still connects perfectly well, but Windows just doesn't detect my v2 firmware (now no firmware) Zen Micro.
Advice, please?
:edit:
Windows DOES detect my Zen Micro now...but I still can't do anything with it. It appears as MTP player connected:
http://i3.photobucket.com/albums/y52/bkblade/zen.jpgMessage Edited by bkBlade on 04-25-2006 2:4 AM

bkBlade,
Check this Knowledgebase article SID0053 and make sure the USB registry entry is correct. If you do make changes to the registry base on the Knowledgebase info, then try reloading the v2 firmware again.
Jason

IPhone DEAD after 2.0.2 update!

I updated and iTunes said the update failed due to an unknown error after backing up the iPhone. The phone, still connected, had the apple logo. I disconnected and still nothing but a logo. After several minutes I performed a reset by holding down power/home buttons. After reboot I got the picture on the phone to connect to iTunes or slide for an emergency call. I connected to iTunes and got a message saying "The iPhone "Todd's iPhone" cannot be used with iTunes because information required for activation could not be obtained from the iPhone. Check that the SIM card is inserted in your phone and that it is not PIN-locked". Now my iPhone is completely dead with now way to start over. Any help is appreciated!
Thank you!

Hey Todd,
Was the iPhone in Airplane Mode when you started the restore?
Can the iPhone still make emergency calls? Try to make a call & disable Airplane Mode.
After Airplane Mode is off, try restoring the iPhone again.
If that does not work, try to reseat the SIM and restore the iPhone.
http://support.apple.com/kb/HT1438
Jason

Iphone4 stuck in recovery mode after failed attempt to update OS. how to fix?

Hi,
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." Please help.
I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working. Please help! Thanks.

Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.

IPhone 4 Dead after i0S 4.3 update went wrong.

So after finally getting round to downloading and installing 4.3 (haven't updated the iOS at all since getting it last July) I find out I can't download more than 80% or so of the update without the connection "timing out". Note, no other problems downloading large files using the same connection.
I then downloaded the iOS from a different source (macworld) and the update seems to run smootly until it gets to the "verifying your update with Apple" point at which I get a "the update could not be completed error 3194 message"
Getting pretty annoyed at this point and decide to go for a hard reset and restore after saving all my purchases to see if that makes a difference (by holding the home and power keys for 10 secs then letting go of the power key) and the iPhone's screen turns black.
It's completely dead now and I can't use it at all.
If I try to restore the phone I am in the same situation as before as iTunes will only allow me to restore if I download and install the latest iOS. I can't download it via iTunes, and I can't install it if I get it elsewhere.
Any ideas?

Disabling firewall software during the update is what the regulars on this forum recommend when having problems accessing Apple's servers. And it does sound like you do.

Powerbook dead after 10.5.7 update.

I have a powerbook that has always worked great. Yesterday i did the 10.5.7 Leopard update from software update, not the standalone update package.
Today it wont boot, it sometimes gives a grey screen with the 'no parking' symbol. But most of the time it just boots without turning on the screen.
I've tried:
Reset NVRAM/PRAM (seems like the keyboard is not responding to my commands though)
Booting in Verbose, Single user, safe mode.
Force ejecting Leopard CD stuck in computer (tried booting from it without luck)
No commands seem to work, its like the keyboard is unresponsive, so i plugged in an external, still no luck. Holding down the mousekey or touchpad key doesnt eject the CD.
Any ideas? i cant even target disk this machine. And how does a software update manage to screw this up so bad, was there a firmware update in the 10.5.7 update?

So, i have now tried everything without result.
Stripping the computer down and swapping disk does nothing, it doesnt boot on external discs and the keyboard has stopped working after boot. Changed the RAM and manually reset by pulling the internal battery. Nothing makes any difference here it still just tries to boot once out of five attempts. I really think this is a bad firmware flash, and the 10.5.7 update does include 'Improves performance of video playback and cursor movements' and other things that sounds like firmware updates.
Is there any way to rescue a bad firmwareflash?

Second Monitor Dead After 10.5.7 Update!

I had a small issue with the update when installing it, but finally it worked. Everything seemed fine. I boot up today and after about 10 minutes of work my second screen went dark and it won't come back.
As I am new to Mac. How do you roll back from an update, if at all possible. I want to this before my main display goes dark. Please be specific if possible...THANKS

So, i have now tried everything without result.
Stripping the computer down and swapping disk does nothing, it doesnt boot on external discs and the keyboard has stopped working after boot. Changed the RAM and manually reset by pulling the internal battery. Nothing makes any difference here it still just tries to boot once out of five attempts. I really think this is a bad firmware flash, and the 10.5.7 update does include 'Improves performance of video playback and cursor movements' and other things that sounds like firmware updates.
Is there any way to rescue a bad firmwareflash?

3GS dead after iOS 5.1 update

Hi,
my girlfriend updated her 3GS 16gb to 5.1 the other day and it's now unrestorable.
When the update was attempted we get error code 40 in itunes instantly and now everytime we receive this error 40 when we tru and restore.
This has never been J4iLbr0k3n.
The phone is the newer bootrom version.
I have used a brand new official cable.
I have tried uninstalling all security items etc and enabling exceptions to the apple ports etc.
I have tried uninstalling and reinstalling all aspects of itunes and anything remotely connected to Apple.
I have tried on a freshly formated laptop.
I have tried with old versions of itunes
I have tried with newest 10.6.
I have tried DFU and all types of hard reset.
I get this Error 40 everytime.
A local apple repair guy said send it him, there's 50% chance he can fix it. If he can its £40, if not it's £10 and he'll return it.
If anyone can offer any assistance into why this has corrupted the phone please help.
If you need any other info please let me know.
Dan

It seems to be a common prognosis of a hardware failure. Can the Genius bars establish what the actual hardware error would be?
Prior to getting this upgrade and error #40 issue the phone was never jailbroken and had no attempts at being jailbroken.
It was the constant reoccurance of this issue and that nothing was working from any forums that I did attempt it once after everything had been tried. However, it did not stick and it's in the same state as when we first recieved the itunes error 40 straight after the upgrade attempt and it has not booted up since.
I will take it to the genius bar and get the hardware diagnosed for sure.
Thanks for your help.

Zen Micro Pb after 1.11.01 upgr

Hello,
My zen was running fine using the .0.03. After upgrading to ..03, I have the following symptoms:
- freeze at boot
- freeze when listening music (random + EQ ON + SMART VOL ON)
- rebuild the library sometimes
Never had this behaviour when using .0.03 !
Perform a disk clean up : still have the pb !
Any advice or comments ?
Regards.

I have finally been successful on upgrading my micro.
But something stange according to me happens: after having reloaded the firmware and trying to install the ..0 firmware, the software tells me that my current firmware version is ..0.
Is it normal ?
I have forced the reinstallation of the ..0 firmware. Is this right ?
I will let you you know, if I still have some pb after doing this kind of manipulation.
Regards.

Satellite A300 - touch pad dead after BIOS 2.20 update

Hi,
exact model is Satellite A300 PSAGCA-06M01N running Win XP.
i had a problem with the webcam, and i read in the forum that it may be solved by a BIOS update. so i went ahead and downloaded the latest BIOS from the toshiba website specifically for my laptop model. it went completely well with no errors.
however when the computer restarted after the BIOS update my touchpad doesn't work anymore.
i went to the Device Manager and could still see the Synaptics touchpad device and it says "This device is working properly". but its totally dead and will not respond including the 2 buttons. before i updated the BIOS i had never had any problems with it.
Tried FN+F9 to no avail. plugged in a USB mouse and it works with no problems. In fact, when i plugged in the mouse the synaptics software said " Disabling the touch pad due to external pointing device" so the device driver for the touchpad is working.
if i remove the mouse it will say the touch pad is restored but it is still not working. rebooted many times and still the same problem. went into the BIOS and selected "Default" still a no go.
Can someone offer any advice or ideas please?
I really need the touch pad for the way i use the laptop...

Hi,
thank you for your reply. i already checked the BIOS setting for "Pointing Devices" and made sure its enabled. its the only setting in there that relates to the touch pad. just to make sure though i disabled it and then rebooted, after which i rebooted again and enabled it to no effect. i know this is not an isolated instance, as my search has turned up some with exactly the same problem. I'm really disappointed with Toshiba.
regards,

Zen Micro dead after an attempt to update firmw

Similar Messages

Maybe you are looking for