Zen Micro defect with Firmware upd

(Zen Micro version 2.00.2)
I updated my Zen Micro's firmware/drivers/applications the other day and now the player is not detected by creative media source organizer or zen micro media explorer - I have to transfer my songs through Real Player or WMP 0 now. Also, all the song lengths have changed to 8:2:5 long.
I had another problem even before the update - after the player is unlocked, the back arrow does not respond well. It would go to the tracklist then back to now playing. I have to go to the bottom right corner button and "lookup artist" then press back to go back to where I was before I locked it. I don't know if that's just the way the player is designed.
Any help would be appreciated. Thanks!

MediaSource won't work with the 2.00.2 firmware. Best to only upgrade if you are sure you want to use only WMP0.

Similar Messages

[Zen Micro] Problems with firmware upd

Hello!
Yesterday I finally received my Zen Micro and I tried to update my firmware, but it didn?t work. I downloaded the file (firmware 2.02.2) from creative.com and nomadworld, but both files didn?t work.
This is what my computer said:
An application is interfering with the flash-program. Close all applications and all explore windows before you continue. - Renew - Close
What does this mean? I closed all running programs and my firewall and anti virus program. Am I doing something wrong?
Thanks for any help!

Well, I searched the whole forum and I found the answer I was looking for. I had to shut down CTDetect.exe in the Task Manager and it worked!
Thank you for helping SSR, I really appreciate it!

How to install Zen Micro 5GB with firmware 2.00

How? I went to my store, and they said I must use "Sync" in WMP 0... but how ?

I for one don't understand your question... You may want to rephrase and elaborate a bit.
Are you talking about something to install on your PC? It's true that you can use WMP (Windows Media Player) to load music to a Zen Micro with 2.00.2. You could also install the specific version of Zen Explorer (see the download section of Creative.com). You need to get the right version, because the version of Zen Explorer on the CD in the box, only works on .x firmware
> Zen Micro Media Explorer .00. for Creative Zen Micro (Software Update Package for Zen Micro Players with *PlaysForSure/MTP Firmware) (35.27 MB)

Which Media Explorer version do i need for Zen Micro 5gb with Firmware 2.20.

Same old story, been trying for hours and hours to transfer music onto the player. Searching forums for answers.

I have tried installing Creative Zen Micro Media Explorer Web Update (48.24 MB) but it doesn't recognise my player is plugged in.

Also tried installing Creative MediaSource Plugin for PlaysForSure devices (version .00.8) (23.98 MB) but Win Media Player 0 still doesn't recognise the player.

Should i bother installing software/drivers from the original CD i got? Or download them instead? Which do i need to download? Do i need to change the firmware?

I know these questions have been asked thousands of times, but all the answers i have read don't seem to be doing the trick.

Cheers for any help given.

Hurrah, i FINALLY got it working.
Installed drivers/software from original cd.
Downloaded/installed the Creative MediaSource Plugin for PlaysForSure devices (version .00.8) (23.98 MB) and managed to get the 'sync' feature working in WMP0.
Downloaded/installed Creative Zen Micro Media Explorer Web Update (48.24 MB) but it wasn't detecting my Zen.
Went into Device Manager and firstly uninstalled the MTP Device under Windows Portable Devices.
Connected Zen again, went into Device Manager again, right clicked on the MTP device and clicked on Update Driver.
The Zen Micro Media Explorer Web Update then detected my device and installed.

Are ALL Zen Micros DEFECTI

Are all Zen Micros defecti've because I really am considering buying this player over a Rio Carbon / Karma or an iPod Mini or a 52mb/gb Sony flash memory mp3 player (those are nice by the way.) I really am looking forward to having an mp3 player that would just dead on play music, have a good audio quality, and can possibly hold 4/5/6 gigs of memory. It's really annoying when you see all these nice products out in the market (ie, products mentioned above) and they're all defecti've one way or another.
Please, somebody give me their honest opinons, especially the mods from Creative since you do work for the company. I really am looking forward to buying a product of yours.. mainly because of the memory, audio quality, price, and one of the best qualities -- the removable battery. I don't mind much for the voice recorder, removable disk, etc. I really want a long lasting mp3 player with a replaceable battery, good memory and audio quality.
If you think the Zen Micro is not for me, please let me know and recommend something else, please.
Thank you,
Rue.
PS.
I have a few weeks until I do buy one, so do you guys think the Zen Micro's flaws (headphone jack, etc) will be fixed by then? Have anything to say about this Creative Labs?

A small percentage of them have a problem? Just have a look at this forum. Poeple are constantly reporting some problems. Also, I asked in various shops whether they had any complaints about the Micro. Guess what a number of shops admitted that customers would frequently return them as a result of the battery drainage problem and the headphone jack. Do you guys like taking out the battery every time you finish listing?
Stay away from the Micro. It's a pile of rubbish. Also, I don't like iPods and I certainly don't own one. But as it seems, the iPod Mini has far fewer problems than the Micro. Obviously, this doesn't mean that you have to go for an iPod. I myself have managed to find my personal perfect player. It's a real shame as I really like the look of the Zen Micro, but I suppose looks aren't everything. I'd rather have a well-functioning player than one that has blue lights.
The player has only a few problems, but those problems are serious. The battery drains even when the player is off, which means that you either have to put up with the fact that you wake up in the morning only to find your battery completely empty or you take out the battery after listing. Quite a few Micro owners do this, without realising that the wear and tear from the constant taking out of the battery is a serious problem and will later catch up with them. The other problem is the famous eadphone jack. It's not said that your player would develop this problem, but too many players do it. I wouldn't feel comfortable at the prospect of listing to my music through only one channel. Oh the touch pad is faulty with some players as well. And there are a lot other problems with it. At least, you're making the research beforehand unlike me who trusted various reviews by people who owned the player a day and claimed that it was so great. Sure, after only a day this is a valid and trustworthy thig to say. I should have known better.Message Edited by Reef on 05-04-2005 04:44 PM

Creative Zen Micro PlaysForSure/MTP Firmware 2.00

When installing the new firmware update version 2.00.2 on my Zen Micro, the Zen Micro Explorer and the Creative MediaSource Applications do not recognize the device when it is plugged in. I installed the software Update Package (v.00.) for 'Zen Micro Players with PlaysForSure/MTP Firmware' and I am experiencing the same results. I had to revert the player back to PDE Firmware v.0.03.
Please update forum if experiencing the same thing or have suggestions.

MediaSource won't work with the new v2 firmware, you can only use WMP and the updated version of the Zen Micro Media Explorer. I believe it does say this in the readme associated with the new firmware.

BETA - Creative Zen Micro PlaysForSure with Windows Media Player 10 Update 2.10

I realise this has been talked about before, but...
I installed Creative Zen Micro *PlaysForSure/MTP Firmware 2.00.2 a couple of times and I had trouble syncing tracks. Formatting and Cleaning Up didn't work, before you ask. So i downgraded to previous firmware. I was wondering whether any users who had this problem installed the Beta firmware and found it was OK, because I know I can't downgrade from a Beta release so I wanted to ask before I installed it.

I would imagine that there are people around who would answer YES, and some that would answer NO to your question.
But given what appears to be a large number of people who have troubles with that BETA firmware (esp when used with Napster to go), I would suggest you don't try that BETA firmware unless :
- you have a high stress level,
- you don't mind the risk of turning your Micro useless for a few weeks
- you feel a strong need to take whatever risk to solve whatever problems you have now.
-- just saying ;-)

Zen micro sync with outlo

how do I sync with outlook? The softwear that the zen micro comes with isn't responding when I plug my mirco in, it says inte not connected even though it is (and I know it is becuase it syncs with napster...)
lizy

First you need to get your computer to be able to recognize your player. You can find hundreds of posts here by doing a search. Then you have to use the Zen Micro Media Explorer and select the Sync Music and Outlook button.

Zen Micro - Screen Displays "Firmware Probl

As an FYI for those with this issue.
Updated to the new beta firmware upon getting my Zen Micro. After having issues with Napster 2 Go, I got the service transferring the files to the Zen Micro. Listened to the files at night until I got the "Low Battery" message. Plugged it up to charge. Once fully charged, listend from about p til about 7p. The 5 minutes inactivity timer cut off the Zen Micro. Went to turn on the Zen Micro only to have the screen display, "Firmware Problem". I have rebooted, entered rescue mode and did a clean up and reboot, same error. I reloaded the firware to get back into the Zen Micro.

Meantone,
It would be worth trying a firmware upgrade, if you can, but it sounds like there might be a problem with the player.
I would advise you contact Customer Support directly for assistance.
Cat

Where can I find older firmware for my Zen Micro? (Also, firmware install troubl

I recently got a Zen Micro for free. It had several problems, most of which I've fixed, or can not fix until I solve this one:
Every time I start up, it gives me an "Overheating, Shutting Down" error. It's not overheating (I drenched the circuitry in circuit-freezer), and the one thermostat chip I could find is working normally. Any clue where others are? CPU, perhaps? (The problem does not occur when hooked up to the USB)
I read something about firmwares .02 and later having an overheat shut-down program integrated into them. So before I give up on this thing, I would like to try firmware .0 or lower.
Of course, the Zen being out for 4+ years, such old firmware is hard to find.
You guys, being Creative people, should know where I could find some. If any of you have any on your computer, could you send it to me?
Also, I tried to install firmware .02.05, but when I load it, the program gives me an error telling me to update my jukebox drivers to the latest version, of which they are. The latest . and P4S firmwares load fine onto the Zen. Help?

MTP is microsoft's media transfer protocol. Essentially, your micro can now connect to WinXP SP2 computers with WMP0 without loading Creative drivers.
The new firmware you installed allows you to drag and drop files to your micro using windows explorer. In order to use any of Creative's software, you'll need to download and install updated versions from their website.

Zen Micro hanging on firmware upgr

Hi,
I'm trying to upgrade the firmware on my Zen Micro from .02.05 to ..0, but the application sticks at "Upgrading in progress," for 0-5 minutes until I crash out. The player just shows "Docked" and the in progress black arrows.
Any suggestions on how I can complete the upgrade? Is it advisable to remove the previous firmware using the Reload Firmware option and then run the upgrade application, or will this really mess up my Micro?
All advice appreciated
Many thanks

I'm on version 2..02 right now, a hanging when syncing problem led me to reload the firmware but the player hangs. Now I'm getting a "firmware problem" screen when powering up the player.
I tried upgrading to the same version or to .xx.xx last version, but there is a firmware upgrade failed problem or a hanging after "format successfull" problem, respecti'vely.
Reading this thread, tried disabling every program at startup, but the result is the same. Tried in two different computers, with XP SP 2 and windows media player 0 and .
Any suggestion after this? My player is more than year old, so customer support won't listen to me.

Zen Touch users (and possibly non Zen Touch users) with Firmware issues click he

i just got back from the mall.i visited the electroworld branch from which i purchased my zen. i explained to them what my problem is, at first they recharged the player in a usb port in front of me...then they also reformatted it too...told me to stick to the firmware that came with the product..the player responded and thanked them..but hr later, it blacked out again..i came back to the store manager showed him my zen ( he couldnt deny it doesnt have a problem ) and within minutes told me...they are going to give me a replacement. (the diagnosis was AUTO-OFF). they did and im very thankful. right now im charging the new player and hoping...i mean really hoping that this zen works. because im not going to waste my time again even with that warranty. if this zen is defecti've, im gonna li've with its defect..but im going to save up for the fruit's company in my next purchase..better yet why not a new pda...i can play [size="+2"]ZEN TOUCH USERS (and possibly non Zen Touch users)!!!
OH MY GOD
!!! I can't believe it, but after at least 5 hours of troubleshooting, I got it to work!!
I don't know if all of these steps are necessary or not, but this is what I did in approximately this order (I'm so excited now, I'm not even sure if this is the exact order, but I'm almost positi've this is how I did it verbatim). I really, truly hope this works for everyone else.:
ON YOUR ZEN TOUCH:
.) Don't connect device to USB yet
2.) Clean Disk
3.) Format Disk
*Don't bother with restart firmware or reboot; these options are useless.
ON YOUR PC:
.) Do NOT connect device to USB yet.
2.) I did what everyone suggested and rolled my Windows Media Player to v0 (using Add/Remove programs in Control Panel), made sure I had SP2, had the latest drivers, blah blah blah. I'm not sure if this is necessary, but I also uninstalled my Firefox WMP plugin just to be safe. :smileyindifferent:
3.) I un-installed (using Add/Remove programs in Control Panel) and re-installed my Zen Touch drivers, both my 2.0.00 and .30.03 (.30.03 is needed ONLY if you have XP Pro 64-bit edition). I'm not sure if re-installing the drivers is even necessary, but just to be safe, let's say it is. :smileyvery-happy:
---THIS IS THE IMPORTANT PART!---
4.) I plugged my device into my USB port. When it prompts you whether you want to Sync the device with Windows Media Player or Take No Action, don't ignore it and close out. SYNC IT! I made the mistake of thinking that because my firmware was corrupted and my drivers weren't recognizing my Zen Touch as nothing more than a worthless hard dri've that there was no way it would sync with WMP. IT DOES
!!! I don't know how but it freakin' does!
5.) Open up your firmware update file and try to update again. Mine worked immediately and updated the player within seconds!
NOTE: As mentioned on Creative's Support page, probably the only thing they were right about, your device will no longer be compatible with MediaSource. If you want to add music, you have to do it with Windows Media Player 0's Sync page now. And for the love of god, don't update Windows Media Player! It's not worth it! Winamp is way better anyways!
Good luck everyone! I sincerely mean that. :manhappy:
Message Edited by invisiblephrend on 06-07-2008 :32 PMusic files in it, watch movies, save medical books etc..

I also strongly recommend that when Windows Media Player asks you whether you want to sync automatically or manually to choose the manual option. Automatic just randomly grabs music files and could likely add?music you don't want on your device.

Zen Micro-- July 1st firmware upgr

In creative's newletter I got in my email today, it said that there was a new (as of july st) firmware upgrade for the Zen Micro. I have my Micro at the 2..02 plays for sure firmware right now, and don't know if it would be worth it to upgrade to this new firmware. Any comments?

SSR,
It's details, but I would suggest a bit of a rewrite on the v vs v2 FAQ answer. () the v2 firmware is no longer beta; (2) it could be better to speak of "PlaysForSure Audio Subscription" services (with Napster to go and Yahoo ... as examples.) and perhaps to link to http://www.playsforsure.com/WhatIsPlaysForSure.aspx (even if it's horribly vague).
Respectfully ;-)

If a LE Zen Micro defects in anyway.....

and then you would have to send it back to Creative to get it fixed.. would you still get to keep the extra items? Like.. If I just send the ZM along with everything else except the extra things included like the power adapter, what happens? Will they accept it or will you have to send the extra things too, and not get them back except a regular version of the zen micro..

I'm assuming that they would have you send just the player back, as they don't need anything else. It was always like this when I had a defecti've cellphone. I would get a prepaid label and box, and simply put the phone into it and send it back. Never even had to put it in its original box. Keep in mind, not everyone keeps the boxes or extra stuff, and over time, things get lost or broken, so I doubt you need to repackage it just like how it was when you first bought it.

ZEN MICRO CONNECTION DETECTION & FIRMWARE PROBLEM! Please help

Last night i installed the new 'plays for sure' firmware for my creative zen micro 4gb. I have windows media player 0 and my system is running service pack 2 by the way.
The firmware installed fine and i went on media player to transfer all my music back onto the player.
This took ages! But it said it was on there ok.
Just to be sure i went into the E dri've- for the first time the player had registered there so i could check everythign went on ok.
All the music was there just fine.
I disconnected it from the PC and turned it on... and it's completely empty! I went to information in the player to check that what i was seeing was true and the player just crashed. The only way to turn it off was to remove the battery.
I have reinstalled the driver and reconnected the player and windows xp does the noise to let me know the player is connected... but it isnt being detected by media player and it doesnt come up in My Computer.
Please help asap!!! Sorry this is a long post!!!
L

Lenni wrote:
Just to be sure i went into the E dri've- for the first time the player had registered there so i could check everythign went on ok.
This is the odd part. If you copied to the E dri've you must have copied to the USB mass storage area of the player (the player can be configured with up to 4Gb of USB mass storage that's ONLY for data files). The player should appear as a device in Windows Explorer for the audio part, so copy the files to that, NOT to the E dri've.

Zen Micro defect with Firmware upd

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