Zen Micro detection prob

Ok, I've just bought a zen micro (suprise).
Anyway, I installed the software on my pc and reset it. My micro was fully charged and had not been attached to the pc previous to this.
I then attached the micro via usb and windows auto detected it but could not find the right driver.
Also, Zen micro explorer and the other programs will not detect it.
So, I updated all the software on my system with the latest from the website, except the firmware as it will not detect the player to do so.
Any help on this matter would be much appreciated. I would like to be able to listen to my music on my Zen Micro! :-)
Cheers,
Mike

You need to check in the information menu on the Micro and see what firmware version is on that player.
If it is .xx.xx then you need the 4.xx versions of Media Explorer software for the NON Plays For Sure firmware.
If the Micro has a 2.xx.xx firmware on it then you either need to get the .xx version of Media Explorer that is for the 2.xx PLays For Sure firmware OR downgrade the firmware to the .xx.xx version, which does not seem to be an option at this time.
Also look in device manager in windows to see if there is a USB device with a ! on it that refrences Creative or Zen etc.. If there is then make sure the Micro is not plpugged in. Remove the item from the list and then unistall and reinstall the proper version of software based on what firmware the player currently has.
Also if you are using a USB hub or extension cable of any kind try removiing it from the mix and connect the Micro directly to a USB port on the PC with the supplied cable.
Good luck.

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Join the club! You're hardly alone with your problem. You might be able to have Creative remanufacture it if it's still under parts and labor warranty, but beyond that- you're essentially stuck with it. My reccomendation is to have it fixed, then drop it like a moldy, worm-infested apple- I'm sure you may be able to fetch a decent price for it.

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Error message is
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I have some mp3 files of uni'versity lectures. They were recorded/ encoded? at
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Well, Ebay could mean a few things. Was it a store on Ebay or a private seller? You might need to contact the seller to see if they can provide you with a (proper) receipt, that shows what you purchased and when you purchased it. If you bought it in November then you should still be within the 90 day (full) warranty. You do normally need a receipt to prove the original purchase and date.
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I have emailed Creative about 3 times aboute this problem. All they keep doing is sending back some stupid automated reply telling me how to set up my programs. I already know that.
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ollyp wrote:the whole point of the v2 firmware is that it works with windows media player, and windows explorer someone told me. they have updated media explorer to accept it but its not designed to.
It depends if you prefer working with the folder view or not, and whether there are other reasons to switch to v2.

Zen Micro Shuffle Prob

Hi there, I have about 700 songs on my zen micro, and I mainly listen to it on Shuffle Repeat with All Tracks. This includes atleast 5 hours everyday at work, all of my driving, and all weekend camping this weekend, I've had this particular player for about 6 months now.. 6 GB. I know for sure that there are songs on my player that the player has NEVER played, and some songs and artists that it plays noticably more frequently than others, and I mean over the whole time i've had it. I also know that the songs that it never seems to play are songs that do work correctly, as I have scrolled through and found the songs I didnt remember I had and played them to see if they worked properly. It seems to me my player has a mind of its own, knows what music it likes and what it doesnt want to play for me.:smileyindifferent: Its very noticable, and im kindof frusterated. Does anyone else have this problem or know anything thats going on, or do I just have to put up with it. Yes, i also realize that if it's truly random, there is as much chance of the same songs being played over again as there is playing different ones. Thanks, Justin

noroom wrote:
So, what you're saying is that shuffle creates a new "virtual" playlist, with the songs you selected in random order. This resulting in a song never being played twisce.
While random chooses the next song randomly, which could (theoretically) result in the same song being chosen 4 times in a row.
Did I get it right?
Yep, kinda. I'm not sure I like the use of the word playlist as this could cause further confusion, it essentially just remembers what tracks were played but there is a limit to that memory and I've never seen a definiti've number for what that is and whether it varies by player.

Zen micro screen prob

ok well, i got my zen for christmas (this year) and i woke up this morning to use it so i turned it on and for some reasn the backlight comes on but nothng shows up on the screen! you can here the clicker when u move around the menus but cant see anything and when i press the play button i can still listen to music. anyone have any ideas of what i can do?

Thats interesting, try the reboot mode on it here how"?How do I enter Recovery Mode on my Zen Micro?To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
<
Wait until Recovery Mode appears on the display
<
You have the following options
Clean Up - (To rearrange your stored data)
<
Format All - (To format and remove all data)
<
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
<
Reboot - (Restarts your Player)
<
If that doesnet work contact creative by e-mail or phone, here is there e-mail
http://us.creative.com/support/custsup/welcomeds.asp
they respond within 24 hours.
Hope this hel
ps.

Creative zen micro transfer prob

When using Napster to transfer songs to my zen micro mp3 player the following happens.
License storgae is not working.Contact microsoft product support.
When I hit click here for more information nothing happens.
It has worked previously without any problems! Can anybody help??

Here is a list of things to check:
) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
4) Confirm your Zen Micro's system time is synched to the system time of your computer.
5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
7) Consider reinstalling Windows Media Player 0 and KB8922.
8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

Zen Micro - Battery prob

Hi, i got a problem with the micro battery i charged the battery but only after 3 hours 2 battery lines have decreased, why the battery empty itself so fast? (sorry for my bad english)

Frost wrote:Hello, I've got a question for You. On the main page is written that Zen Micro has 2-hours Battery Life, but mine is low after 6 hours !!! I've made what was recommended about battery but nothing has changed, ( worksh longer....thats all !! ) Is it general in Zen Micro, or only my product is faulty ? I hope You write me soon.
(Here I am!)
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Zen Micro detection prob

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