Zen Micro Does Nothing

I have had my Zen Micro for a while, however yesterday it just stoped working. All it does now when I start it is show "Creative" on the screen.
I have tried rebooting it, cleaning it up, formating and reloading the firmware and nothing happens.
It was recognising it when I pluged it into my PC but now it has stoped doing that to.
Can anyone help me?

As per the FAQ post, if rescue mode functions don't work unfortunately the player is faulty. You need to contact support, the details for which are also in the FAQ post.

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UPDATE - My Zen Micro DOES HAVE a STOP button - Not just Pa

Well. I just found this out. I am not sure if this will help resolve some of the battery drain issue / standby time issue.
On my Micro - on the top row of buttons (rew-play-ff) there are two raised bum
ps.
I have tried this about 00 times and it works every time.
Start playing a song.
Press Pause - as you would normally do.
now press the BUMP between Play and FF (right bump).
The song will now STOP. it is not paused the pause icon disappears and the player stops spinning. the time counter on the song resets to zero.
Try it out and post your results. The left bump between rew/play does nothing for me, just the other one....Message Edited by ccbm on 03-03-2005 06:43 AM

GPL: Done like dinner! Returned it yesterday to the store I bought it from! They were cool as hell about it even after two months since I bought my first one original one! Gave me a full refund of $455.05 and then I decided to try out a Sony for 30 days (359.99 for the Sony/paid 333.99 for the Micro!). For 26 bucks more, I got a whole lotta more player. If I don't like it, I'll return it too and wait for Creative to fix the troubles, but so far I love it (it has a battery OFF switch too). Maybe come back and get a Zen Micro Photo!
Here I posted about it yesterday:
http://forums.creative.com/creativel...d=40032#M28862
I gonna send the case to Fdreinthea like I said I would if I got a new case.

Zen Micro Doing Some Weird THINGS PLEASE H

well i've had my zen for a long time and enjoyed it for along time till one day the screen goes blank but i could still listen to my music. its way out of warranty and i tryed to upgrade the firmware but my device wasnt recognized bye the update. Napster says its corrupt and needs to be reformatted and i dont know what to do. i took it apart and somone told me i could fiddle with a black little chip to get the screen to come back.my computer recognizes it and i can brows the files on it is there any way i could manually do the firmware update? any suggestions!!!!!! PLEASE HELP I BEG OF YOU IM DIEING WITHOUT IT
thanks
-Cameron~!Message Edited by cameron200 on 05-09-20070:38 PM

I (and many other people who own Creative products) had the same display issue that you are experiencing. I own a Creative Zen Micro. When I turned it on, the back blue light came on, but the screen was completely blank!? I could play my music, but could not see the menu, etc.
I first tried to do the reboot process, then I also upgraded the firmware. Nothing worked. After writing to Creative Labs tech support, they informed me that my MP3 player was one month beyond the warranty period. It would cost $85-$35 for tech support to fix the display problem. Ridiculous!? My techie friend told me that since it was already out of warranty, it would not hurt for me to pop open the back and see if maybe the connector from the main board to the display was loose. Well, I got even luckier than that. I openned the back, removed the battery, then I moved the back plate around trying to figure out how to pop it off. Since it was not as easy as my friend had said, I put everything back together to take it to him for help. I?turned the MP3 player on to make sure it still worked and the display was fixed!? I am thinking there must have been something loose or I just got really lucky. Anyway, it has been over 6 months and the display still works. Who knows, try what I did and maybe the same thing will happen to you. I feel for you. It is so frustrating when you spend money on something that breaks and find out it is a known issue. Good luck.

Zen Micro does not accurately show length of

For most of my mp3's, the Zen Micro doesn't show the correct length of the mp3. For example, I have one mp3 that is like 20 minutes long, but for some reason it only shows a little over 4 minutes (4:06 for example).
Once it goes past the 4 minutes, it keeps playing, but the length won't increase...so if I were to fast fwd or rewind, it does it as of the 4:06 mark.
Other mp3's will be six minutes long and it only shows it as 20 seconds.
Has anyone else experienced this?

That sounds like an MP3 format problem. Try re-ripping the MP3 with a better encoder. It's probably something wrong with the way the MP3 got tagged.

Zen Micro - Does Creative care about making their product work or can someone help

My patience for Creative has just about run out. I am hoping someone can help me because obviously Creative cannot. I bought this Zen Micro in 2005. From the very first day I had problems. I bought it for use with Napster (which I have never had any problems with).
Back then, I had free telephone support, which I no longer have. I guess Creative realized how long they'd be on the phone with everyone since their products need constant technical support. Anyway, they told me that their software was only BETA for Napster. I never would have purchased it if I had known this. My original problems were that if I shut off the player, I would lose everything I had transferred to it. I believe that updates since then have fixed it. I also learned how to avoid this - I locked the device and let it go into idle shutdown. This would allow the device to start up normally next time.
My problems now are as follows. It STILL (two years later) is freezing if I try to transfer more than 5 or 6 tracks. Freezes with no way to fix it unless you unplug it while it's docked. I had to pull out the battery to get it to restart. Now it's lost all my playlists (although the songs are still there) and if I play a song, all the information is gone. You can hear the song but the screen just says something about going to play mode to play a song - while the song is playing. Also, my computer is now not recognizing that the player is connected so I can't get it to connect to Napster to even try to re-start my transfers. I've rebooted the computer and the player. Now I have no idea what to do. I tried to update the driver from Creative but if the computer isn't noticing it's connected, now can I get it to update?
I will never, ever buy a Creative again. But for now, can anyone help me?

I did not post "rulezbecca" just replied to it. I have the same problem though.
I posted this to get the attention of, maybe, a Creative tech who might be reading some of the posts.
I have upgraded most of the computer software, firmware, hardware, and other periferals at some time or another with out this much trouble.
The main problem is that after part of the firmware has been loaded the micro hangs and the computer wants me to install a driver so it can communicate with the micro via the USB port, that same port it was using just prior to do the firmware download. Now the micro can not connect via the USB port in this computer or any other computer I try.
How can I get this situation resolved? I have read other posts and tried the suggested actions but none worked with my first micro and I don't want to put this one in the same locked out state.

Does Zen Micro Explorer esit for Micro Pho

i really don't like the software thatcame with my Micro Photo. Will the explorer software work with the Micro Photo?

I was able to answer my own question, and confirmed what one other person in this forum had found out: the charger for the Zen Micro does in fact work for the Zen V Plus. Creative acknowledges this as well--in the current ads on their website, they are selling Zen Micro chargers for $9.99, and a footnote says that they work with the Zen V Plus, Zen MicroPhoto, and Zen Neeon.

Zen Micro wont turn

Okay, so I am unable to turn on my zen micro! Nothing happens at all when I try to turn it on. When I hook it up to my computer the first page comes up (the one that says Creative), but then it doesn't do anything else. And I can't turn it off once that page does come up, I have to take the battery out in order for it to shut off. Does anyone know what to do about this? Please? I've tried taking the battery out - doesn't work. I've tried the thing where you turn the micro on and then put the batter in - doesn't work. Is there anything else to try?

oh !
the same problem happened to my muvo tx fm before.
ok, look you need to go to:
www.creative.com/support
then go to "Contact Customer Support"
then enter the info needed, then describe the problem that you faced !
they should respond in like 24 hours or more !
keep the firmware that you downloaded, and you will be told by the message to how to activate the recovery mode for your player
my recovery mode was to press the play button for 5 second after i plug it in, after downloading the recovery drivers !
anyway, you should do whatever they tell you to !
do it
cheers to all !

Zen Micro Sett

When I am in the music library and am trying to change the setting under Zen micro properties nothing works. I can't change the startup screen or EAX or presets. I do have a creative sound card.

Bloogen,
Nothing is wrong with it. You can't change those setting as the zen micro does not support changing of startup pics and it does not have EAX. Only selected player that have those feature will be able to access those settings.
Jason

Petition to upgrade Zen Micro Photo to view pictures and play music at the same t

As you all are aware the iPod Nano faces off with zen Microphoto. Even though it isn't yet available at Creative.us and after waiting almost a year, I just had to grab one from Best Buy that sold out. I purchased it because of the huge 8GB harddri've, FM stereo receiver (that's how I get to know about new songs) and color photo capabilities. Unfortunately, everytime I try to watch a photo or play a slideshow, the music cuts off without warning and my bright and shiny player isn't a MP3 player anymore.Please, everyone, WRITE CREATIVE via Email and ask them to upgrade the firmware and software to stop turning off the music whenever we play photos. If the iPod Nano can do it... shouldn't the Zen MicroPhoto be able to do it also?Imagine not being able to play your sport team's music while you view your sports picture while you were playing ball. Imagine not hearing your wedding song while you view your wedding photos?Imagine not hearing your graduation song while you look back at your graduation pictures?How very horrible!Please petition Creative to fix this grave injustice please!Thank you ladies and gentlemen!Message Edited by Catherina-CL on 0-7-2005 0:33 PM

So, what you're saying is the iPod uses superior hardware components because they play images and music at the same time, even in the itty bitty Nano. Also, the iPod is able to "shuffle" photos so that you don't get bored seeing the same photos over and over again as in sequential mode.
There are a few players that do support music and photos... some will only limit one song per slideshow.
Furthermore, if you check the Zen Vision manual, creative's newest MP3 multimedia player... it does NOT support photos and music at the same time either.
In my opionion, it's a software issue, like I said, it displays only one image (background) during music play - if it couldn't, it would have shut off the image too. It's not that they CUT OUT creative features, but that they didn't write the software to allow the ZMP to "play" photos and music at the same time.
I mean, you can buy a PC for less than a ZMP and it can run several applications showing music and photo and videos at the same time.
I wouldn't buy the zen micro for nothing... there's just something special about having a color screen. I mean, who buys black & white TV these days?
With X-fi, I'm restoring my MP3 to higher quality, I'm sure the 8GB will come in handy as these filesize will only increase. And I got it because I'm hearing more and more music on the radio that I want to have... so my collection will only increase. I have over ,200MP3 at 320K which stood at 6.5GB.
As for you, consider that you're paying an extra $20 for 2 more GB and a 256K color display. It's well worth it over a 6GB monochrome MP3 player.

Zen Micro is detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Strange that WMP doesn't detect it, presumably you have v0? Worth checking the link "problems with connecting using MTP firmware" in the FAQ post and installing the hot fixes.
Also make sure you have the latest software with MTP updates, by downloading and installing the following:
. Creative MediaSource Player/Organizer 3.30.2
2. Creative MediaSource Plugin for PlaysForSure devices
3. Creative Zen Micro Media Explorer Web Update
Before installing connect the player to the PC. Then install 2 and 3 (the player must be connected for to verify you have a Creative product).

Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Zen Micro Multi-Problems// HELP HELP HELP!!! Plea

Sorry if this has already been posted, but please HELP me anyways!!!
When I first recieved this product (3 months ago) everything worked properly (uploading music, connecting, etc.) However, 2 days ago, I placed the USB Cable into the proper place and usually when you Connected the Zen Micro, a message will pop up and say "Player connected" or "Loading Dock", something like that. My MP3 Player does not connect and so, no messages pop up except for it saying "Player not connected". Then when I take out the USB Cable, my Zen Micro does not TURN OFF. I then proceed to take out the battery in the back, and when I place it back in, the screen of the MP3 Player says "Rebuilding Library". I wait until it finishes "rebuilding" and when that finishes, the screen looks like this:
NOW PLAYING -----------
Select music to PLAY from the Music Library
I press the PLAY sign |>II and nothing happens. I press the other signs, nothing happens. I try to TURN off the Zen Micro, that doesn't work. And I can't do a "RESCUE" because my player won't turn off, or on (unless I take out the battery, in which it goes on to the whole REbuilding mode). PLEASE HELP!!! HELP!! (I know this thread was long)but HELP!! Also, I've downloaded the newest Firmware, but when I open it, it does not let me Upgrade because my player cannot Connect to my computer. WTF!!Message Edited by tyutin5 on 07-08-2005 0:48 PM

I went to Amazon and apparently if you want to return an item, you need the Order #, which I do not have, nor does the person who gave it to me.
You know, it would really be helpful if MORE users could reply and give their insight into my problem.

Creative zen micro line-in recordi

I read a review of the zen micro at CNET.com, and their short video clip tells me that the zen micro has line-in recording. However, nowhere does it state/mention that feature in the zen micro homepage, nor is it mentioned in any other site. I would just like to confirm that the zen micro doesn't have line-in recording...

Yep, the CNET.COM video review did mention about a line-in recording function. But maybe because that video was recorded way before the Zen Micro was actually launched, therefore there was a mix up in information. And so no, Creative Zen Micro does not have a line-in recording function. However, the Zen Neeon and Zen Nano Plus does have line-in recording if you're interested =)

Zen Micro & FM Transmitter Prob

I noticed that the Zen Micro does not work well with the I-Ri'ver FM transmitter. The MuVo works fine with this transmitter. What is up with this? I need an FM transmitter that really works, my 2006 car does not offer a cassette deck just CD.

I can't see why there would be a difference. What do you mean "does not work well"?

***Zen Micro Owners sign in! v. ineedadvice***

hey guys...
i've been on various forums searching for the right mp3 player for me.
i am currently stuck between the m:robe, and the zen micro. however, in this thread i wish to have some things clarified about the zen micro (and if you know anything about the m:robe, please do share )
just to make it easier to answer here are my questions:
. headphone jack issues, is this a prominent problem on the zen players? i would like to have a solid player, and the m:robe seems to be build very well.
2. firmware updating. i have windows 2000, and i read somewhere on the forums that the firmware needs to be updated on a computer with windows xp? can anybody clarify this?
3. restore os / firmware problems, it seems like a lot of people on here have problems with their computer not recognizing their ZM which in turn, leads to an RMA or return to the factory. i do not want to deal w/ any hassles
4. button problems, i also read a thread about the buttons only working well with the headphone plugged in / buttons only sometimes responding? is this a big issue with the players?
5. batteries, do all the new units come with 2 batteries? i also read that some ZM's still eat batts even when the unit isnt in operation?
and lastly
6. anything else you think i should know before buying this unit's (buying mrobe instead?, or any common problems that i might wanna know)
thanks very much for reading
mrn

mrobenoob wrote:. headphone jack issues, is this a prominent problem on the zen players? i would like to have a solid player, and the m:robe seems to be build very well. 2. firmware updating. i have windows 2000, and i read somewhere on the forums that the firmware needs to be updated on a computer with windows xp? can anybody clarify this? 3. restore os / firmware problems, it seems like a lot of people on here have problems with their computer not recognizing their ZM which in turn, leads to an RMA or return to the factory. i do not want to deal w/ any hassles 4. button problems, i also read a thread about the buttons only working well with the headphone plugged in / buttons only sometimes responding? is this a big issue with the players? 5. batteries, do all the new units come with 2 batteries? i also read that some ZM's still eat batts even when the unit isnt in operation? and lastly 6. anything else you think i should know before buying this unit's (buying mrobe instead?, or any common problems that i might wanna know) thanks very much for reading mrn
Silver Zen Micro Limited Edition, bought in the US almost 2 months ago.
. No headphone jack issue over here.2. I wouldn't know. I run WinXP.3. XP recognized it pretty well after installing the drivers. Then swiched to MTP (PlaysForSure) Firmware, now it's recognized on computers that don't have the drivers installed too.4. Buttons work great. Scrolling can be a bit difficult at first, you'll get used to it.5. If you're planning on getting a free 2nd batt, hurry. I bought mine almost 2 months ago and got a Limited Edition. If possible, check whether you'll be getting a LE or not before buying (Extra batt ~40$) The Zen Micro does eat batt power while turned off (about hour playtime for the first 24 hours it's off... if you leave it off longer, it'll eat less batt power), but if you can recharge it everyday, this won't affect you much. (If you take the batt out, you'll have no problems with this issue)6. Some people have had troubles with Napster2Go service. If you're planning on using that, check with other users of the service!

Zen Micro Does Nothing

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