Zen Micro, doesnt work. HELP

Hey I just got my zen micro, and it was working fine ,but now for some reason when I turn it on it only goes to the "creative" screen. I have tried the "recovery mode" but to no avail, please help me get my creative working.

can you please tell me how to get to the recover mode?
o yha and try to take out the battrie and push hold the power button for like a min.
please tell me how to go to the recomver mode

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Hello candymerna,
At this point I would recommeng resetting the device if if will not turn on.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
Power/Battery
Battery does not charge from the USB power adapter
Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Sterling

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I need help -- my zen micro doesnt w

first of all, sorry for my bad english..im brazilian, and i got my zen micro 5gb (black) in last week..i really enjoyed it!! so funny, functional, and practice, etc.. whatever, yesterday i was listening and a went in menu to turn on back lights.. and it works.. the lights turned on.. but the player has stopped.. doesnt respond any action..then, i tried so many times displugin the batery.. but when initialize stopped on CREATIVE logo. copyrightt 2004... already tried connecting on pc.. but nothing.. last night.. i wait the battery went down.. but when i put it to recharge.. shows the same problem.. i really dont know what should i do..so.. is this.. if anyone could help me i will be so happy..thanks a lot

Oi!
Tried a disk cleanup? To run a Disk Cleanup you need to access the Rescue Mode on the Zen Micro. To access the Rescue Mode: remove the battery, hold the power switch to the "on" position and KEEP IT HELD TO "ON" while reinserting the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

Help needed getting Zen Micro to work on new

Hi there, I am having a tough time getting my new PC to interact with my Zen Micro
I have installed all the required software, I have done all the updates (or at least I think I have)
I have upgraded my firmware to ver. ..0 and yet i still have the problem.
The organiser seems to see the files in the player, but it cannot transfer them to the PC (or the PC to the Player). I cannot seem to access the player while it is connected either.
So in short, I cannot transfer any of my music to my PC (4Gb worth).
I have sent support requests, and I got an auto response to upgrade all the software versions, and the firmware, which I did. I have gone through the auto-detection process on the Creative site, and it recognises my player, and its newly updated firmware version, and only gives me recommended update options, nothing essential, or critical.
So I'm pretty much stuck. also, how do i know that firmware ver. ..0 is the most updated for my product, as the support mail seems to talk about ver. 2.xx.xx which I'm nervous to start downloading as my player is now over a year old, and i fear that it may not support the newest technologies.
Any help would be greatyl appreciated
Thanks in advance
Sparky
P.S. I am still running my old family PC (Windows 98, with all the creative software original purchase versions running), and when I connect my Zen to this machine it works fine, so I guess that means that the files are not corrupted thankfully

For the Zen Xtra right?
I went to and chose MP3 Players > Zen (Hard Disk Dri've/MicroDri've) > Zen Xtra, then <EM>Get Files</EM>.
The driver was listed there, but you want to download:
Jukebox Driver version .26.02</LI>
Creative MediaSource Software Update version 2.03.29</LI>
NOMAD JukeBox Type 2 Version .0.03 (English) Web Release</LI>
Creative NOMAD Explorer (Version 3.0.0) (if you want to use Nomad Explorer)</LI>
You then want to:
install the driver</LI>
turn the Xtra on and connect to the PC and let the driver install (should be automatic)</LI>
with the Zen still connected to the PC install MediaSource (it needs a Creative product present to validate the install)</LI>
install the Nomad Jukebox Type 2 version (this is required to get MediaSoruce to work with the player)</LI>
If you want, install Nomad Explorer</LI>
That's all you should need to do.

HELP APPRECIATED. Zen Micro not working or displaying text

So, um...my Zen Micro suddenly stopped working. It was working fine yesterday. I charged it and turned it off, then later went to turn it on and...well...everything lit up fine, but no text, no symbols, nothing is displaying. The screen is lit up, the blue around the pad is lit up, but nothing is displaying on the screen, no matter how many times I turn it on or off. It still plays music on my computer, but that's about it. I already tried resetting it by removing the battery for 5 seconds and putting it back in. Tried that a few times, still nothing. Help?Message Edited by wolfwonderess on 02-03-200702:8 PM

bump

Zen Micro wont work at all plz help, or im gonna return

When i charged my zen micro, i turned it on, and then it displays the title screen: Creative
Then it just stays there, how long is it supposed to take to load?Message Edited by Kyler on 07-3-2005 05:08 AM

I bought a Black 5GB Micro and after about 3 Weeks it froze. After I rebooted it (removing and reinserting teh battery) it stayed stuck on the Creative logo. Going into rescue mode (holding the power button to the left, taking out the battery, reinserting it and then letting go of the power switch) was useless because it would just freeze when i tried n e of the options. I took it back to the store and they gave me a new one, it's been working great ever since.
So, Short Answer: If rescue mode doesn't work just take it in, it's pooched.

Zen Micro Not Working-If you can help-Please

I just got this zen today. I signed up with Napster to go. Downloaded the new firmware driver updates. Made sure my zen was fully charged before using. Plugged my zen into my computer. Transferred songs from Napster to MP3. Napster said the transfer was complete. Unplugged my zen and the screen says "Now playing Select Music to PLAY from Music Library" It won't play any songs, and no songs show up which leaves me to believe that no songs actually transferred like it said they did. I am so upset! I have been at this thing for three hours already! I just want my music to play! GRR!

krystennicole, the thing with the Zen Micro (and other players, too) is that they use playlists. This means that it doesn't matter if you got 000 songs in it, it won't play anything that's not in the playlist.
Now, you JUST loaded up your songs, and you have an empty playlist. What you need to do is add all your songs to the playlist to be able to listen to them. Later you can make playlists for separate genres if you like, but let's concentrate on what you want to do now: Listen to your music.
Not sure if this is stated in the manual of the ZM, but here's a quickstart.
Go to Music Library, and select All Tracks. Scroll to the one you'd like to begin with, and click Play. Now, all your songs will be loaded into the "Now Playing" list, and you'll be able to listen to all of them!

Zen Micro problem need help

Today i was listening to music and my zen micro just froze while playing and no buttons could be pressed and the lock button wasnt on. So i took the battery out and rebooted the player but it froze at the creative screen. I went home and i went to recovery mode and tried to reload the firmware but it said erasing firmware for more than 2 hours. So then i tried a format but it said formating for the same amount of time. I need help please. Also, recently i've had problems witht the headphone jack. When ever i would stick it in it would sound distorted and i would have to move it around until i got it to a certain spot to hear it good again. If anyone else has this problem please tell me. One more thing i had returned my other micro zen in for hard dri've probems and this was my new one do u think if i have to return in (hopefully not) that they would accept it.

If the functions in Rescue Mode aren't working properly then you need to contact Creative Support.

Problem putting music on my zen micro. Pleease help

Okay, so i'm having a problem syncranizing my music onto my zen micro for some reason.
I've had my my zen micro player for almost a year and i've always been able to sync music onto it with no problem but i haven't put any new music on it for about a week or so and yesterday i tried to put music on it and it said that my windows media player read an unknown error and wouldn't put any music on it. ( i use my windows media player to put music on it, by the way )
So i have no idea what to do. I tried to reinstal the program that came with the player but that didn't work either and even that program said it read an error when i tried to use it to put music on there.
I even downloaded a new version of windows media player and tried to put music on it but that told me:
"Windows Media Player cannot save the sync settings because your device is full. Delete some unneeded files on your device and then try again."
But that's prett much impossible since my zen micro can save upto 2,500 songs and i only have 89 songs on there, no more and nothing else.
So can someone please help me and tell me what's wrong and what i have to do to fix it

you should be able to download the drivers and software you need from this site- just go to Support>downloads and enter in your OS, model no., etc.
it will give a list of programs, I don't have a mac but you'll probably need to download at least the driver and maybe the mediasource organizer

Zen micro problem please help..it seems to have wiped the libra

I would really appreciate any help anyone could offer with this problem as I have no idea what to do and fear I may have lost all the music I've collected over the past few years as none of it is backed up on my computer...My zen was working fine yesterday but then all of a sudden it froze, I couldn't get anything on it to work so I removed the battery as I have done before, it went on to 'rebuilding library'?but after a few seconds said 'Select music to play from the library' and there was NOTHING on there. No songs, no artists, nothing. It still says the space is being used up and there is only a few MB left but it's saying there's no songs on it. I tried accessing them through the computer but that wouldn't work either. PLEASE does anyone have any suggestions?

Maybe you could try running Disk Clean Up from the Recovery Mode
Remove Zen Micro's back plate and battery
Hold the On switch to On (fully to the left) and hold it there as you replace the battery
Select Disk Clean Up and Yes from the menu, it's at the top of the list
It will take a moment or 2 to complete Disk Clean Up, allow it to finish
Once Disk Clean Up is complete, select Reboot at the bottom of the list
You should see a Re-building Library notice once it reboots and hopefully your music will be accessible again
Clean Up will re-set your Zen Micro to its factory default settings, so you will have to redo any special settings that you had
Best of luck!
/with today's huge hard dri'ves, why don't people back their music up :|
I've got mine backed up on 2 different computers plus 2 external HDDs.

ZEN Micro only works as removable d

I have a ZEN micro.
I completed a frimware upgrade yesterday. Since the very moment this upgrade was finished, it stopped working as an MP3 player, and only works as a removable disk.
Windows Explorer does not read it, at least I turn the "removable disk" feature on. I can find no way to store music in the library.
Would someone please help me?
Thanks!

Janshark,
Which firmware did you downloaded? Does the device manager shows any error when the player is connected? I wouldn't suggest using the reload OS option in recovery yet if the player isn't detected by the computer in the first place.
Jason

Creative zen micro stopped work

so I have a big problem with my zen micro. suddenly the mp3-player stopepd working. the akku was full and everything was ok before. if i add it to the computer there is no reaction.so can someone please help my??

mine did the same thing today as well. i am trying to format it but it is taking a long time?

Creative Zen Micro dont work!

hello,
I have for some month the Creative Zen Micro and I enjoyed it.
But a week ago, suddenly its stop working, its showing "CREATIVE" and sometimes I successed to enter a RECOVER MODE, I choosed every option from the menu and its didn't recoverd.
WHAT TO DO?!?!:manmad:

Popo,
If none of the options in Recovery Mode help, then it's likely there's a problem with the player. If you can get it to be recognised on the PC, try loading a firmware update onto it. Otherwise I would recommend you contact Customer Support, as you may need to get the player replaced.
Cat

Zen Micro not working

Yes, I know, loads of other topics with the same problems... Sorry... But I've had my Zen Micro for well over a year now, and it's worked like a dream up until now. Suddenly, this morning, the keypad froze. And the on/off button would not work. I did the usual thing in these situations, removing the battery and putting it back in again. Problem still went on. I tried uploading more music because I was out of ideas as to what else to do. And by the way, I've never updated the firmware in it, or whatever it is you download on to it, because I physically can't (I only have 2 USB ports, my sister broke the two on the front, so I must remove the internet to plug the Zen in). So has anyone else had the same problem? If so, how did you fix it if you did get it fixed?Any help would be much appreciated.

Hi,
I'm trying to repair my friend's zen right now. It appears that your zen has a problem with the power switch. Try taking off the cover and looking at the connections where the power switch connects to the board. My friend's micro power swith broke off and has the same symptoms, hopefully you can just resolder one of the connections and it will work again. If anyone knows where to get another power swith, that would be great cause my friends micro no longer has one...Message Edited by nahatley on -02-200609:02 PM

Zen Micro, doesnt work. HELP

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