Zen Micro Doing Some Weird THINGS PLEASE H

well i've had my zen for a long time and enjoyed it for along time till one day the screen goes blank but i could still listen to my music. its way out of warranty and i tryed to upgrade the firmware but my device wasnt recognized bye the update. Napster says its corrupt and needs to be reformatted and i dont know what to do. i took it apart and somone told me i could fiddle with a black little chip to get the screen to come back.my computer recognizes it and i can brows the files on it is there any way i could manually do the firmware update? any suggestions!!!!!! PLEASE HELP I BEG OF YOU IM DIEING WITHOUT IT
thanks
-Cameron~!Message Edited by cameron200 on 05-09-20070:38 PM

I (and many other people who own Creative products) had the same display issue that you are experiencing. I own a Creative Zen Micro. When I turned it on, the back blue light came on, but the screen was completely blank!? I could play my music, but could not see the menu, etc.
I first tried to do the reboot process, then I also upgraded the firmware. Nothing worked. After writing to Creative Labs tech support, they informed me that my MP3 player was one month beyond the warranty period. It would cost $85-$35 for tech support to fix the display problem. Ridiculous!? My techie friend told me that since it was already out of warranty, it would not hurt for me to pop open the back and see if maybe the connector from the main board to the display was loose. Well, I got even luckier than that. I openned the back, removed the battery, then I moved the back plate around trying to figure out how to pop it off. Since it was not as easy as my friend had said, I put everything back together to take it to him for help. I?turned the MP3 player on to make sure it still worked and the display was fixed!? I am thinking there must have been something loose or I just got really lucky. Anyway, it has been over 6 months and the display still works. Who knows, try what I did and maybe the same thing will happen to you. I feel for you. It is so frustrating when you spend money on something that breaks and find out it is a known issue. Good luck.

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Hello, as an addition:
In your case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it will become a little bit more complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool" as Keith wrote.
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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Try it out and post your results. The left bump between rew/play does nothing for me, just the other one....Message Edited by ccbm on 03-03-2005 06:43 AM

GPL: Done like dinner! Returned it yesterday to the store I bought it from! They were cool as hell about it even after two months since I bought my first one original one! Gave me a full refund of $455.05 and then I decided to try out a Sony for 30 days (359.99 for the Sony/paid 333.99 for the Micro!). For 26 bucks more, I got a whole lotta more player. If I don't like it, I'll return it too and wait for Creative to fix the troubles, but so far I love it (it has a battery OFF switch too). Maybe come back and get a Zen Micro Photo!
Here I posted about it yesterday:
http://forums.creative.com/creativel...d=40032#M28862
I gonna send the case to Fdreinthea like I said I would if I got a new case.

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Move this file to the Desktop...
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Reboot.
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It was recognising it when I pluged it into my PC but now it has stoped doing that to.
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My patience for Creative has just about run out. I am hoping someone can help me because obviously Creative cannot. I bought this Zen Micro in 2005. From the very first day I had problems. I bought it for use with Napster (which I have never had any problems with).
Back then, I had free telephone support, which I no longer have. I guess Creative realized how long they'd be on the phone with everyone since their products need constant technical support. Anyway, they told me that their software was only BETA for Napster. I never would have purchased it if I had known this. My original problems were that if I shut off the player, I would lose everything I had transferred to it. I believe that updates since then have fixed it. I also learned how to avoid this - I locked the device and let it go into idle shutdown. This would allow the device to start up normally next time.
My problems now are as follows. It STILL (two years later) is freezing if I try to transfer more than 5 or 6 tracks. Freezes with no way to fix it unless you unplug it while it's docked. I had to pull out the battery to get it to restart. Now it's lost all my playlists (although the songs are still there) and if I play a song, all the information is gone. You can hear the song but the screen just says something about going to play mode to play a song - while the song is playing. Also, my computer is now not recognizing that the player is connected so I can't get it to connect to Napster to even try to re-start my transfers. I've rebooted the computer and the player. Now I have no idea what to do. I tried to update the driver from Creative but if the computer isn't noticing it's connected, now can I get it to update?
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I did not post "rulezbecca" just replied to it. I have the same problem though.
I posted this to get the attention of, maybe, a Creative tech who might be reading some of the posts.
I have upgraded most of the computer software, firmware, hardware, and other periferals at some time or another with out this much trouble.
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